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Article
Publication date: 7 August 2018

Steve Borrelli, Zoe Chao and Chao Su

The purpose of this paper, conducted at Penn State University, is to inform a redesign of the library facility integrating a Collaboration Commons projected to cost over $20m.

Abstract

Purpose

The purpose of this paper, conducted at Penn State University, is to inform a redesign of the library facility integrating a Collaboration Commons projected to cost over $20m.

Design/methodology/approach

A mixed-methods design comprised of observation, focus groups, conversations with students, interviews with Knowledge Commons personnel and a UX Café was employed. Researchers investigated the students’ need for workspaces and soft-seating.

Findings

Findings suggested that students generally come to the libraries with a goal of being productive and they value the productivity generated by spacious and well-designed workspaces over the comfort of soft-seating. Students desire an increase in the availability of workspaces.

Originality/value

These findings informed facility enhancement recommendations, and have been integrated into the program statement made available to design firms bidding on the renovation project.

Details

Library Management, vol. 40 no. 1/2
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 22 October 2019

Zoe Chao, Steve Borrelli, Bikalpa Neupane and Joseph Fennewald

The purpose of this paper is to triangulate qualitative and quantitative data with existing data to inform on the function and user experience of a newly created the “News…

Abstract

Purpose

The purpose of this paper is to triangulate qualitative and quantitative data with existing data to inform on the function and user experience of a newly created the “News Library,” and, further, to inform on the viability of “bring your own device spaces” (BYOD) in meeting the computing needs of Penn State University Park students through a multi-dimensional study.

Design/methodology/approach

This study leverages several methodologies for data collection, including observation, survey, flip chart prompts, interviews and focus groups.

Findings

Findings suggest that the News Library accommodates users’ social needs. However, it does not accommodate their communal needs well. The majority of students at the Penn State University Park campus, own laptops and bring them to the library when they intend to study. Personal device usage is preferable to library-provided computers per a familiarity with their personal device, access to personal files and independence of workspace.

Research limitations/implications

As this is a case study, the findings are not generalizable. This study was conducted in one library, on one campus at a 24-campus institution with over 30 libraries.

Originality/value

The mixed-methods study provides multiple views into user behaviors and expectations. The authors propose guidelines for informing the design of BYOD spaces.

Details

Performance Measurement and Metrics, vol. 20 no. 3
Type: Research Article
ISSN: 1467-8047

Keywords

Article
Publication date: 21 March 2016

Zoe Chao

Search engines and web applications have evolved to be more tailored toward individual user’s needs, including the individual’s personal preferences and geographic…

Abstract

Purpose

Search engines and web applications have evolved to be more tailored toward individual user’s needs, including the individual’s personal preferences and geographic location. By integrating the free Google Maps Application Program Interface with locally stored metadata, the author created an interactive map search for users to locate, and navigate to, destinations on the University of New Mexico (UNM) campus. The purpose of this paper is to identify the characteristics of UNM map search queries, the options and prioritization of the metadata augmentation, and the usefulness and possible improvement of the interface.

Design/methodology/approach

Queries, search date/time, and the number of results found were logged and examined. Queries’ search frequency and characteristics were analyzed and categorized.

Findings

From November 1, 2012 to September 15, 2013, the author had a total 14,097 visits to the SearchUNM Maps page (http://search.unm.edu/maps/). There were total 5,868 searches (41 percent of all the page visits), and out of all the search instances, 2,297 of them (39 percent) did not retrieve any results. By analyzing the failed queries, the author was able to develop a strategy to increase successful searches.

Originality/value

Many academic institutions have implemented interactive map searches for users to find locations and navigate on campus. However, to date there is no related research on how users conduct their searches in such a scope. Based on the query analysis, this paper identifies user’s search behavior and discusses the strategies of improving searches results of campus interactive maps.

Open Access
Article
Publication date: 30 April 2020

Angela Yung Chi Hou, Sheng-Ju Chan, Lily Lin and Zoe Hu

Transnational learning has become a mainstream issue in recent years due to the rise of global education. There are many kinds of overseas learning, including…

Abstract

Purpose

Transnational learning has become a mainstream issue in recent years due to the rise of global education. There are many kinds of overseas learning, including degree-seeking, joint/double degree, student exchange, internship, service learning and so on. The scope of learning may involve research, teaching/learning and community service. The purpose of the case study is to investigate how the Taiwanese students participating in an international internship project of the US–Taiwan Partnerships for International Research and Education (PIRE) acquire professional knowledge and soft skills, including cross-cultural awareness, interdisciplinary communication, skill development and social networking. It also explores how a joint research project contributes into a collaborative educational program.

Design/methodology/approach

To better understand participants' experiences in the PRIE, this study held three focus groups and seven in-depth interviews on the students, faculty members and project managers for data collection.

Findings

Three major findings are shown in the study. First, participants agreed that the overall learning experiences in knowledge acquisition or skill development have been positive. Second, participants obviously expressed their greater interests in intercultural interaction with the locals, which did not happen quite often during the internship. Third, the extent of interest in applying for the PIRE deg ree program after the internship program is escalating year by year.

Research limitations/implications

More investigation into participants’ social and cultural engagement in similar project will be needed for future research.

Practical implications

The results will be implicated into other cross-border education project evaluation.

Originality/value

This study manages to investigate the cross-border research initiative from different participants' perspectives and received comprehensive feedbacks.

Details

Higher Education Evaluation and Development, vol. 14 no. 1
Type: Research Article
ISSN: 2514-5789

Keywords

Article
Publication date: 30 August 2019

Sung Gyun Mun and SooCheong (Shawn) Jang

This study aims to identify why restaurant firms go public (IPO) despite high financing costs and which factors make firms stay public for the long term after an IPO…

Abstract

Purpose

This study aims to identify why restaurant firms go public (IPO) despite high financing costs and which factors make firms stay public for the long term after an IPO. Also, this study aimed to link and compare restaurant firms’ pre- and post-IPO accounting information and how IPO proceeds were used.

Design/methodology/approach

This study used random-effects regression analysis with a number of dependent variables for a sample of 1,347 unbalanced panel data. In addition, logistic regression analyses were used to identify why restaurant firms were delisted within short periods after going public.

Findings

First, rebalancing financial structures was the most important reason for IPOs, whereas financing future growth was only a minor motivation. Second, post-IPO performance significantly differed between restaurant firms based on their pre-IPO financial conditions, as well as how they used IPO proceeds. Third, restaurant firms with low profitability, inefficient non-operating expenses and difficulties in generating revenue increased their financial burdens, which ultimately caused restaurant firms to be delisted within a short period after an IPO. Furthermore, the reasons for merging included cash shortages, large short-term liabilities and increased major operating expenses, together with increases in capital expenditures.

Originality/value

This study is unique, in that it explains the relationships between motivations for going public and post-IPO performances by directly linking the usages of IPO proceeds with firms’ operational performances. To the best of the authors’ knowledge, this study is the first to examine the effects of IPOs on restaurant firms’ operational, non-operational, investment and financial activities on firms’ performances.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

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