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Open Access
Article
Publication date: 9 August 2024

Vincent Peters, Noud Frielink, Carry van Leest, Luciënne Heerkens and Petri Embregts

Addressing workforce shortages in operations and supply chain management (OSCM) necessitates adaptive measures by both individuals and organizations, with a pivotal role played by…

Abstract

Purpose

Addressing workforce shortages in operations and supply chain management (OSCM) necessitates adaptive measures by both individuals and organizations, with a pivotal role played by Human Resources (HR). This impact pathway delves into how healthcare organizations can effectively manage workforce shortages, informed by HR practices. Through an in-depth understanding of healthcare organizations, the authors pinpoint challenges and concerns linked to workforce shortages. Pathways are proposed to stimulate future OSCM research and collaboration, leveraging innovative and creative methods from the HR field.

Design/methodology/approach

Data was collected from various representatives from healthcare organizations to explore how healthcare organizations for people with intellectual disabilities address the challenges stemming from contemporary workforce shortages.

Findings

Three pathways were outlined to address workforce shortages in healthcare supply chains, utilizing intellectual disability care as a representative example. These pathways comprise optimizing the potential of the current workforce, illustrating innovative HR practices for enhancing their performance, and proposing strategies for retaining these valuable workers.

Originality/value

Despite its potential, the HR domain remains relatively underdeveloped within OSCM research. The authors show how HR practices can potentially mitigate impending workforce shortages. While utilizing intellectual disability care as a representative example, this paper proposes that the impact pathways identified can be extended to various other healthcare settings.

Details

International Journal of Operations & Production Management, vol. 44 no. 13
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 10 September 2024

Christophe Bezes

This study analyzes how small French retailers are adapting their front-office to the digitalization of their business environment.

Abstract

Purpose

This study analyzes how small French retailers are adapting their front-office to the digitalization of their business environment.

Design/methodology/approach

The qualitative study focuses on dynamic capabilities of 27 independent French retailers, in a wide variety of sectors.

Findings

The digitalization of small retailers does not date from the pandemic health crisis. Small retailers are willing, agile and organized to make controlled progress, ranging from the visibility on social networks to online sales with its specific logistical constraints. Even if their presence on marketplaces is trickier to implement, it represents the culmination of the digitalization process, once their online store has been launched. The digital transformation of independent retailers should be less radical than for large retailers.

Research limitations/implications

By distinguishing between the concepts of adaptive, absorptive and innovative capabilities, this research highlights strong differences between small retailers, that is SMEs, and larger companies. In terms of adaptive capabilities, it confirms that small retailers are not embracing digitalization as a fad, but because of real changes in the market, and particularly in demand. In contrast to large companies, small retailers drive it more around external objectives linked to their intimate knowledge of changing customer behavior (customer centricity). In terms of absorptive capabilities, the success or failure of digital transformation weighs directly on the entrepreneur's shoulders, but is less hampered by technological legacy. Despite interviews only conducted in the Paris region, it converges with professional studies carried out on a larger scale in France. Its widespread use is certainly easier in countries at the same stage of commercial development.

Practical implications

In terms of innovative capabilities, independent retailers need to focus on four key areas: reinventing the in-store experience; increasing visibility on social networks; creating an online store; being present in one or two marketplaces or creating a common platform with other local merchants.

Originality/value

This research is one of the first to analyze the digital transformation experienced by small structures. It draws on the concept of dynamic capabilities, well-suited to technologically and commercially dynamic markets. It puts into perspective studies carried out in other countries on less diversified types of shops. Unlike other studies examining the front office, it does not exclude stores and SEO in marketplaces.

Details

International Journal of Retail & Distribution Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-0552

Keywords

Book part
Publication date: 13 August 2024

Audrey J. Murrell, Ray Jones, Logan Kauffman, Joseph Bute and John C. Welch

Food security reflects the amount of access and availability of healthy, nutritious, and culturally appropriate food and represents a significant problem both nationally and…

Abstract

Food security reflects the amount of access and availability of healthy, nutritious, and culturally appropriate food and represents a significant problem both nationally and globally. Individuals and families that are considered food insecure experience disparities and inequities in food access and availability and insufficiency in the amount and kind of food required for a healthy lifestyle. We see high food insecurity as a violation of one's rights to a healthy and secure life and a denial of the opportunity for individuals, families, and communities to realize their full potential in society. Thus, we examine food insecurity from three distinct but related perspectives: social responsibility, social justice, and social sustainability. We then explore the link between food insecurity and the “built environment” as needed to shape research, practice, and sustainable solutions in the future.

Details

Diversity, Equity, and Inclusion (DEI) Management
Type: Book
ISBN: 978-1-83549-259-8

Keywords

Article
Publication date: 2 July 2024

Ruti Gafni and Yair Levy

Artificial intelligence (AI) can assist in the worldwide shortage of cybersecurity workers in technical and managerial roles. Thus, the purpose of this study was to investigate…

Abstract

Purpose

Artificial intelligence (AI) can assist in the worldwide shortage of cybersecurity workers in technical and managerial roles. Thus, the purpose of this study was to investigate the role of AI in automating many of the routine tasks associated with cybersecurity. As such, AI enables cybersecurity personnel to reduce their workloads and focus on more strategic aspects of their work.

Design/methodology/approach

This study is an exploratory field study. The authors started by conducting a literature review to assess the possibility that AI tools can provide and how they can improve cybersecurity efficacy. Following this, the authors identified the specific core tasks for two cybersecurity work roles (technical and managerial) and searched for specific commercial tools that can perform each of the tasks. Then, the authors used the free ChatGPT 3.5 to list the current cybersecurity systems that use AI for the associated tasks, which the authors then reviewed with the tools’ documentation and websites to confirm these tasks were conducted or assisted by AI.

Findings

Results indicated that all 14 cybersecurity tasks of the technical work role are currently noted to be performed by commercial cybersecurity systems with AI-integrated capabilities, while only 11 of the 17 managerial work role tasks currently appear to be performed by AI.

Practical implications

The rapid integration of AI capabilities into commercial cybersecurity systems may suggest that the cybersecurity workforce must be currently trained on how to use AI tools in their daily operations, especially as it pertains to technical cybersecurity work roles.

Social implications

The cybersecurity workforce shortage is reported to exceed four million cybersecurity workers worldwide in 2023. Thus, further understanding of the role of AI in improving the efficiency of technical and managerial cybersecurity tasks is significant.

Originality/value

The value of this research lies in the initial assessment of the current AI capabilities of commercial cybersecurity systems, which will ultimately provide the “super-human” performances resulting from human-AI teaming.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 29 December 2022

Nikhil Suryakant Ghag, Padmanav Acharya and Vivekanand Khanapuri

It is critical for small and medium-scale enterprises (SMEs) to review and monitor sustainability performance indicators across three dimensions: economic, environmental and…

Abstract

Purpose

It is critical for small and medium-scale enterprises (SMEs) to review and monitor sustainability performance indicators across three dimensions: economic, environmental and social to attain long-term competitiveness. SMEs lack a holistic perspective on sustainability; they are frequently hindered from contemplating environmentally favorable investments beyond what is legally needed. The purpose of this paper is to present a joint Decision-making trial and Evaluation Laboratory (DEMATEL) and NK methodology for developing a process model for introducing and implementing sustainable competitiveness practices for SMEs.

Design/methodology/approach

This study addresses the issue by adopting a sustainable competitiveness practices framework and applying a novel method that integrates DEMATEL and NK model for evaluating and developing the implementation path model for Indian manufacturing SMEs.

Findings

This paper also demonstrates that not only the relational practice itself but also the order in which the relational practices are implemented can be related to performance. According to the authors' preliminary findings, organizations in this study should first implement a social dimension, which includes sustainable leadership, knowledge sharing, etc., then an economic dimension like quality, sustainable innovations, etc., and finally environmental dimensions like green marketing, solid waste reduction, etc., with their management for competitiveness.

Research limitations/implications

These findings offer some preliminary information as well as advice for managers and policymakers looking to integrate sustainable efforts.

Practical implications

This study asserts that not only the interdependent practice but also the sequence of implementation is important and can relate to the performance. The path result shows that the organization develops first sustainable design and product development (economic), sustainable leadership (social) and solid waste reduction (environmental) practices.

Originality/value

There is no such study that develops a process model for introducing and implementing sustainable competitiveness of SMEs which assesses and analyzes the interdependencies across relational behaviors, to the best of authors’ knowledge. The novelty of this work lies in integrating DEMATEL-NK model approach.

Details

Journal of Global Operations and Strategic Sourcing, vol. 17 no. 3
Type: Research Article
ISSN: 2398-5364

Keywords

Book part
Publication date: 1 July 2024

Irina N. Belova, Alexey V. Groshev and Elena A. Egorycheva

Due to global systemic changes, the Brittle Anxious Nonlinear Incomprehensible (BANI)-world model has been formed since 2020, which greatly affects the world economic model. To…

Abstract

Due to global systemic changes, the Brittle Anxious Nonlinear Incomprehensible (BANI)-world model has been formed since 2020, which greatly affects the world economic model. To overcome the main challenges, developing countries have to solve the tasks of their sustainable development and flexibility and transparency of various management methods at the microlevel. Outsourcing is regarded as one of such tools. Understanding the origins and development trends of outsourcing services makes it possible to effectively implement the tasks set for business in today's realities and contribute to the development of entrepreneurship and the economy of a country, making the system more sensitive and responsive. This research provides an overview of the development of the market for outsourcing services in Russia based on general information about the global market for outsourcing services and the current trends in Russia. The authors described the main milestones in the history of the formation of the outsourcing market in Russia, which influenced the formation of the main current features of the outsourcing services market. The authors also identified the main problems of the market for outsourcing services in Russia and highlighted the main directions for developing outsourcing.

Details

Development of International Entrepreneurship Based on Corporate Accounting and Reporting According to IFRS
Type: Book
ISBN: 978-1-83797-669-0

Keywords

Article
Publication date: 31 July 2024

Taofeeq Durojaye Moshood, James O.B. Rotimi and Wajiha Shahzad

Formulating strategic decisions poses a significant challenge for construction organizations, profoundly impacting their overarching strategic management. The success of an…

Abstract

Purpose

Formulating strategic decisions poses a significant challenge for construction organizations, profoundly impacting their overarching strategic management. The success of an organization’s strategy relies on how information is managed and decisions are executed. However, the literature has a limited understanding of the connection between information quality and strategic decision-making, particularly in construction business performance. This study aims to bridge this gap by exploring how information quality mediates the relationship between strategic decision-making and the performance of construction businesses in New Zealand.

Design/methodology/approach

This quantitative study aims to fill this gap by assessing how information quality shapes strategic decision-making practices, impacting construction organizations’ performance. Analysing 102 viable responses through partial least squares structural equation modeling structural equation modelling offers partial support to the research framework.

Findings

The study used statistical analysis to gauge the impact of adopting strategic management practices on construction business performance, considering the mediation of the quality of information within New Zealand’s context. It affirmed a positive correlation between strategic decision-making management and construction business performance, underpinned by the mediation of quality of information.

Practical implications

This study underscores the critical role of information quality in evaluating strategic decisions for bolstering construction business performance. In essence, it affirms that enhancing the performance of construction organizations via strategic decision-making is intrinsically linked to the quality of information.

Originality/value

This study makes a noteworthy contribution by establishing connections between decision importance, process effectiveness, information quality, intuition in decision-making and model development, providing valuable insights to the field.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 7 August 2024

Janelle Chan and Sean McGinley

Due to the global labor shortage, the labor-heavy and high turnover hospitality industry is now recruiting from nontraditional sources. This study aims to investigate the views of…

Abstract

Purpose

Due to the global labor shortage, the labor-heavy and high turnover hospitality industry is now recruiting from nontraditional sources. This study aims to investigate the views of people in the hotel industry to better understand how people with disabilities can obtain jobs in the hotel industry and how they are treated.

Design/methodology/approach

The study used a constructivist approach to grounded theory. Interviews were conducted with senior managers, middle managers and line-level employees at both internationally branded and locally branded hotels and who worked at upscale and midscale hotels to tell their perspectives about recruiting and working with people with disabilities.

Findings

Senior managers showed positive attitudes toward hiring people with disabilities but lacked pragmatic considerations about their integration into teams. Middle managers were the most hesitant, primarily due to practical concerns about accommodating their workplace needs. Line-level staff at midscale hotels were more open to working with colleagues with disabilities compared to those at high-end properties.

Originality/value

Limited research has been conducted on the broad perspectives regarding workers with disabilities in the hospitality industry. The study reveals not only the impact of managerial level on managers’ perspectives, but also how hotel class influenced the views of the coworkers and potential coworkers of people with disabilities. These distinctions not only help to advance our theoretical understanding of careers and hospitality labor markets but also inform operators on how to best integrate and recruit people with disabilities.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 13 August 2024

Jean Dubé, Anthony Lapointe, Vincent Martel, Mackens Brejnev Placide and Isabel Victoria Torres Ospino

This paper aims to estimate the price premium for a sea view on room rent in a Nordic context, i.e. where proximity to the sea is not valued for the presence of swimmable beaches…

Abstract

Purpose

This paper aims to estimate the price premium for a sea view on room rent in a Nordic context, i.e. where proximity to the sea is not valued for the presence of swimmable beaches and suntanning activities. The analysis also explores regional and seasonal variations in price premiums.

Design/methodology/approach

To do so, the study uses information from a Web search of room rents during winter and summer peak seasons. The investigation is based on hotels located along the St. Lawrence River in the Province of Quebec (Canada), where about 40 to 60 km separate both shores. A matching procedure and hedonic pricing models are used to identify the causal impact of a sea view on individual room rents.

Findings

Results suggest that the view price premium varies between 0% and 20%. It is relatively stable on the North Shore, but varies highly on the South Shore, where touristic activities are mainly operating in summertime. The estimation suggests a median local economic benefit of about $30.1M/year.

Practical implications

The analysis reveals that a hedonic pricing model might fail to identify causal effects, especially if it does not account for hotel characteristics. A multiple linear regression model does not ensure a causal interpretation if it neglects unobserved characteristics correlated with the view.

Originality/value

The paper proposes a matching identification procedure accounting for spatial confounding to retrieve the causal impact of the view of the sea on hotel room rents. A heterogeneity analysis suggests that view price premium on room rent can vary within seasons but mainly across regions, even for the same amenities.

Article
Publication date: 8 July 2024

Zhichuang Qi, Jingshan Chen, Zhangmi Huang, Chunyan Hu and Baojiang Liu

This paper aims to prepare Poly(Styrene-Butyl acrylate-Methacrylic acid) @Poly Gallic acid-Fe3+ photonic crystal composite inks [P(St-BA-MAA)@PGA-Fe3+ PCCI, @ means the PGA-Fe3+

Abstract

Purpose

This paper aims to prepare Poly(Styrene-Butyl acrylate-Methacrylic acid) @Poly Gallic acid-Fe3+ photonic crystal composite inks [P(St-BA-MAA)@PGA-Fe3+ PCCI, @ means the PGA-Fe3+ is loaded on the microspheres] and construct noniridescent structural colors on fabric substrates, with the goal of improving the visibility of structural colors.

Design/methodology/approach

P(St-BA-MAA)@PGA-Fe3+ PCCI were prepared by coating P(St-BA-MAA) microspheres with a metal-polyphenol network formed by gallic acid (GA, C7H6O5) and Fe3+. The assembly effects of the inks were explored under different conditions, including pH, temperature, concentration and surface tension. The optimal self-assembly conditions of the inks were determined using the controlled variable method.

Findings

The results demonstrated the successful preparation of P(St-BA-MAA)@PGA-Fe3+ PCCI. The metal polyphenol network film composed of GA and Fe3+ was successfully coated on the surface of P(St-BA-MAA) seed microspheres. The assembly mechanism of the inks was investigated, indicating that at a diethylene glycol (DEG, C4H10O3) concentration of 0.3 wt% and pH of 7, bright noniridescent structural colors could be formed on fabric surfaces after self-assembly by PCCI at 60 °C for 10 min. Furthermore, the mechanical fastness of the structural colors was enhanced due to the adherence of the soft shell composed of P(St-BA-MAA) and GA.

Originality/value

Utilizing a cost-effective approach and a diverse array of readily available raw materials, we have successfully prepared P(St-BA-MAA)@PGA-Fe3+ PCCI, which boasts superior performance and offers fabrics a range of unique coloring styles. This innovation paves the way for potential applications of structural colors in practical production, thereby broadening their realm of utility.

Details

Pigment & Resin Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0369-9420

Keywords

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