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An approach to social responsibility in higher education will be proposed in this chapter and informed by a canon of literature and theorizing on critical pedagogy (Darder, Baltodano, & Torres, 2009; Freire, 1971; Giroux, 2011). Rooted in the work of education theorist Paulo Freire (1971, 1993) critical pedagogy embodies a set of critical dispositions about community, politics and education. Freire (1971, 1993) posited the nature of hope through transformative action in communities in which community empowerment arises from emerging critical consciousness and informed action. In common with the ideals of university–community partnerships critical pedagogy connects both to a community development mission and to an educational mission. However, though these principle philosophies of critical pedagogy may be inferred in the literature on civic universities, on higher education and public engagement and on wider aspects of social responsibility in higher education (Goddard & Kempton, 2016; UPP, 2019; Webster & Dyball, 2010), the chapter will explore how they may be more centrally located in analysis and in practice development.

Between 2002 and 2018, at a time when UK universities were being increasingly measured in economic and financial terms, Staffordshire University established a dedicated public engagement unit. Staffed by an experienced team of “pracademics” (Posner, 2009), the Creative Communities Unit (CCU) engaged with community members and voluntary organizations through teaching, research, and consultancy. Underpinning CCU practice was a clear set of principles influenced by those of community development, including participation, inclusion, and action-driven practice. However, despite strong community connections the work of the unit remained isolated with little coordination for public engagement at a strategic level in the university.

This chapter charts the work of the CCU over its lifespan and its influence on a strategically embedded Connected Communities Framework through which civic engagement is supported across the institution. It explores how the alignment of grass roots activity through the CCU, shifts in UK policy and a clear, institutional strategic vision for civic engagement enabled the move from public engagement as a small team activity to an institutional commitment. It concludes with a reflection on the enabling conditions that supported the journey toward a civic university.

This chapter presents a case study of a community engagement project that was established in 2013, between the International Business School of Hanze University of Applied Sciences (UAS), Groningen, the Netherlands, and various communities within Mombasa County, Kenya. From an educational point of view, this engagement helped enrich the curriculum, in terms of learning how business is conducted in a different cultural setting, and how classroom knowledge can be applied within the field. From a community perspective, this engagement acted as a facilitator to knowledge and resource access. The authors highlight aspects that have explicitly added value to the projects, whilst simultaneously presenting engaging dissonance arising from the implementation of the project as well as discussing factors that could be addressed to improve this type of community engagement. The recommendations would be most applicable to projects within similar cultural settings and/or with a similar geographical distance.

This paper aims to examine the development and piloting of a novel European framework for community engagement (CE) in higher education, which has been purposefully designed to progress the CE agenda in a European context.

The proposed framework was co-created through the European Union (EU)-funded project towards a European framework for community engagement in higher education (TEFCE). The TEFCE Toolbox is an institutional self-reflection framework that centres on seven thematic dimensions of CE. This paper follows the development of the TEFCE Toolbox through empirical case study analysis of four European universities and their local communities.

The findings in this paper indicate that the TEFCE Toolbox facilitates context-specific applications in different types of universities and socioeconomic environments. Incorporating insights from engagement practitioners, students and community representatives the TEFCE Toolbox was successfully applied in universities with diverse profiles and missions. The process facilitated the recognition of CE achievements and the identification of potential areas for improvement.

Despite a range of international initiatives, there remains an absence of initiatives within the European higher education area that focus on developing tools to comprehensively support CE. The TEFCE Toolbox and case-study analysis presented in this paper address this gap in knowledge. The broader societal contribution and social responsibility of higher education have become increasingly prominent on the European agenda. The TEFCE Toolbox represents an innovative, robust and holistic European framework with the potential to support universities in reflecting upon their pursuit of addressing grand societal challenges, whilst promoting CE.

The purpose of this paper is to explore the role of student‐community engagement in ensuring relevance of higher education to civil, social, economic and moral issues. It reviews the literature around three inter‐related themes: calls for higher education institutions to engage with their communities; the kinds of attributes university graduates should possess for employability and citizenship; and the pedagogies of experiential learning and reflection informing student and community engagement.

This paper evaluates and draws together international literature related to three areas: calls for universities to engage with their communities, attributes which students engaged in co‐generative community relations might develop, and pedagogies which inform and develop such engagement.

The paper draws a number of conclusions related to pedagogy, citizenship and the need to develop quality indicators of engagement and impact. The overarching conclusion is that student‐community engagement founded on principles of mutual reciprocity enhances student attributes and is an important aspect of the modern university. Higher education needs to both retrieve the traditional civic role of the university, and also look forward to creating new approaches, so that universities are “of” the community and developing graduates as citizens.

The paper includes policy implications for curriculum development in relation to fostering graduate attributes and citizenship.

Through an exploration and integration of literature related to themes of university community engagement, graduate attributes and pedagogies of experiential reflective learning the paper signposts an agenda of change for universities in the twenty‐first century.

There have been great advances in our understanding of how universities effectively undertake community engagement, with research focused upon understanding community partner perspectives and outcomes (see Andrée et al., 2014; Srinivas et al., 2015; Sweatman & Warner, 2020), and democratic civic engagement (see Hall et al., 2013; Saltmarsh et al., 2009). This chapter builds on these studies to critically examine one university’s capacities to coordinate institutional-level change that supports and advances community-engagement scholarship. A small, rural, undergraduate university in Nova Scotia, Canada, called Acadia University was used as the case study site for this examination. Using an action research case study design, we gathered data from multiple sources within and outside of the University over a three-year period. Through this investigation Acadia’s community-engagement ethos was studied to understand if the University has the assets, resources, knowledge and motivation to create, implement and sustain democratic community engagement initiatives with community partners. From this data, key findings were categorized into three major themes: power and positionality of the University, institutional supports and barriers to engagement, and institutional assessment of community engagement initiatives. This chapter discusses these themes in depth using data from this study and current literature to unpack the practicalities and particularities of an institution committing to a deep, pervasive and integrated community engagement culture. Overall, this study found that Acadia’s community engagement ethos, as it moves towards democratic engagement while navigating systematic internal and external constraints, is diverse and complex. This study contributes to the legitimization of community engagement scholarship more broadly.

The current gap in the field of community engagement is evaluation and measurement of the impacts on the stakeholders, mainly the community being engaged with. The paper aims to discuss these issues.

This paper discusses the need to consider the stakeholder's perspective and their involvement in a community engagement initiative, or in any social program. The authors begin by debating the most common evaluation techniques used, followed by re-introducing stakeholder evaluation to the field of community engagement.

The evaluation using the stakeholders’ approach will not only create a holistic evaluation process, but will also assist in fostering a sense of ownership of the community engagement program.

Community engagement is given much importance nowadays in Malaysia, especially in line with institutes of higher learning's tripartite mission, the third mission being the ability to engage with communities. It is not surprising because community engagement offers enormous benefits for regional and societal development. Community engagement relies heavily on partnership and mutual reciprocity between different stakeholders such as communities, universities, non-government organizations, field experts and funding organizations. In order to sustain the engagement initiatives, it is important to know who are the “owners” or stakeholders of the program.

Reciprocal partnerships between institutions of higher education (IHEs) and communities provide opportunities for IHEs to fulfill their core mission while at the same time benefiting communities. One model of institutional accountability for this type of partnership is the Elective Carnegie Community Engagement (CE) Classification. As a process is underway to internationalize the US-based classification, this chapter engages with a central guiding question: How can we best adapt the CE classification’s institutionalizing framework for CE – designed in the context of the United States – in a way that upholds the integrity of engagement practices, adheres to effective strategies for organizational change, and is sensitive to national, cultural, economic, political, social, and historical contexts? In addressing this question, the internationalization strategy is focused on careful adaptation of the application framework so that it can be applied in specific national higher education contexts. The adaptation seeks to incorporate nationally and culturally relevant CE approaches that are reflected in organizational strategies at the institutional level, consistent with the internal logic of the CE classification: valuing expertise of others, working against colonial knowledge regimes, and mindfully building toward increased epistemic justice. This strategy can be a model for internationalization of other processes for IHEs.

The purpose of this empirical research paper is to investigate the self-perceived role of the community partner of a higher education service-learning and community engagement module.

A qualitative approach was followed by distributing a questionnaire to the community partners of a community engagement module and coding the responses using ATLAS.ti. A total of 36 responses were received from community partners who work with students enrolled in a compulsory undergraduate community-based project module at the University of Pretoria's Faculty of Engineering, Built Environment and Information Technology.

The community partners share a common interest in the students' education. They are experts in their fields and can share their knowledge with the students and the university. Through these partnerships, long-term reciprocal relationships can develop. Community partners can become co-educators and partners in education. The pragmatist representations of community partners can be challenged when they understand their own stakes in service-learning or community engagement projects. This better aids higher education institutes in the management and evaluation of service-learning and community engagement pedagogies and curricula.

Two main limitations underlie this study. Firstly, this research is based on data from one community module at a single university. Although a large number of students are registered in the module, the study would be improved by conducting it at more than one university countrywide. Secondly, the study was performed during the first coronavirus disease 2019 (COVID-19) lockdown the country experienced. This was a completely unexpected event for which everyone was totally unprepared. Many of the community partners lacked the resources to receive or respond to an online questionnaire. The nature of the lockdown prevented the researchers from reaching these community partners for a face-to-face interview. The voice of these community partners is, therefore, silent.

The community partners reiterated their need to be seen as equal partners in the module and appreciated being part of a group of non-profit enterprises working together with a university to pursue a set of common goals. However, their status as peers depends on their willingness and ability to contribute sufficiently to the structure and demands of the service-learning module. The community partners who were able and willing to orientate each group of students to their organisation's mission and objectives, and who executed their roles according to the course requirements, experienced the greatest success in terms of project effectiveness and efficiency, and also in terms of future benefits when students returned to volunteer or provide donations. Given time, these community partners grew into an equal partner with the university's stakeholders, where both their own needs and those of the students were met during the various service-learning projects.

Since all respondents in this study are non-profit organisations, the financial assistance and free labour afforded to them by the students are of paramount importance. The community partners also understand the longer-term value implications of successful student projects, as some students return of their free will to volunteer their services when gainfully employed after graduation.

Community engagement projects are rarely investigated from the community partner's point of view. This paper elicited their responses and examined them through the lens of Fraser's theory of social justice (Fraser, 2009).

Beginning with a brief overview of education in Australia from both an Aboriginal perspective and that which developed after the arrival of European settlers, this chapter asserts the significance of faith communities in shaping school and teacher education in ways which express their worldviews and moral purpose. Reflecting a Catholic understanding and focusing upon the principles of Catholic Social Teaching, teacher education programs at Australian Catholic University incorporate a holistic approach through their course structures, core curriculum and community engagement experiences. These come together as a pedagogy of promise within community engagement based teacher education. The rationale, examples and model discussed here are presented in ways which show the transformative power of this person- and value-centered pedagogy.