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The accounts of moral reform that nineteenth-century convicts offered the officials in charge were frequently characterized by such uniformity that it caused Dickens to mistrust their sincerity and to brand them scornfully as “pattern penitence.” Unlike Dickens, however, prison officials were more willing to credit the questionable authenticity of “patterned” repentance. The paper argues that rather than an effect of personal gullibility, reformers’ attitudes can be seen as an outcome of specific interpretative strategies which, in turn, constituted a response to several institutional challenges facing the nineteenth-century Penitentiary.

This final chapter responds to the key question of this book and concludes the results of the study, with a brief implication for future studies.

A review of the marketing and tourism literatures revealed that brand ­reputation is a powerful tool that affects not only the image of the product or destination, but also purchase/visit decisions. The cost of failure in building a product image is high, but not as fatal as in the case of a destination. Moreover, destination branding is considered as a tool of competitive advantage, on the principles of value-added effect and equity criteria. Destination is an amalgam of geographic, economic, demographic, climatic, technological, environmental, political, and demographic factors which influence the competitive advantage, if built effectively.

Anholt (2007) finds evidence of a correlation between the positive experience of visiting a country and positive feeling about its products, its government, its culture, and its people. Deeper understanding of place brands in tourism destinations and reputation might be helpful for improving competitiveness.

One example of implementing a measurement of a country’s performance and reputation is the Anholt-GMI Brand Index, which evaluates the perception of countries as brands and measures the power and appeal of a nation’s brand image. This approach can be helpful to understand behavior and decisions of visitors to the destinations and to improve their competitiveness. The purpose of the chapter will be to explain how brand reputation influences consumers’ behavior.

This chapter addresses research results regarding the past and current messages disseminated about Carbon Capture, Usage and Storage (CCUS) in Romania, as well as how new messages about CCUS are perceived by stakeholders. The research was conducted within the ACT ALIGN CCUS Project, funded by the European Commission to accelerate the demonstration and implementation of CCUS by addressing specific R&D gaps across the CCUS chain (act-ccs.eu/align). Media analysis and website analysis were conducted in Romania to identify the current and past core messages about CCUS used in society, while focus group research was conducted to test new core messages among citizens in Romania. The media analysis results show that media coverage and representations of CCUS for the time periods analysed were low in Romania, while the overall tone of the articles identified was relatively positive, as expressed by the division of arguments in favour of versus against CCUS. The CCUS topic is scarce on stakeholder websites in Romania. The results of the focus group study show that participants in the industrial area considered both environmental and economic benefits important, whereas participants in the non-industrial area considered environmental benefits more important. Most of the participants in the two focus groups expressed concerns about the safety of storage and transport, expressing the need to prevent further climate change. The CCUS messages testing shows the need for clarity, accessibility and appeal to citizens’ personal interests. This research was relevant for investigating the public debate on CCUS technologies in its early stages of development.

Purpose – This chapter explores claims of social problem workers in criminal justice and mental health with regard to how to manage males who are identified as or self-identify as both victims and perpetrators (V/Ps) of sexual abuse. We also examine the claims of V/Ps with regard to how they manage their dual status.

Methodology – This chapter is based on an action research project on intervention services for V/Ps in Ontario, Canada. Our data include literature reviews, interviews with intervention professionals, V/P narratives, and a transcription of a stake-holder's workshop.

Findings – Intervention workers whose mandate is offender risk management state they give little attention to victimization-related issues of V/Ps, whereas workers in victims’ services often state that adult V/Ps are not covered under their mandate. This suggests that the status of offender is the master status for adult V/Ps. Our V/P narratives recount efforts at self-management and some V/Ps and intervention professionals have expressed interest in the possibility of developing programs specially designed for V/Ps.

Practical Implications – An examination of issues related to the dual status of sexual abuse V/Ps suggests that V/Ps may require special services that cannot be provided by existing programs for perpetrators and victims.

Originality/Value of Paper – Studies of social problem work might benefit from considering not only professionals’ viewpoints but also those of their clients. This chapter explores new intervention models (GLM and RJ) that incorporate ethical concerns based on a rights perspective (“moral repair”) and the experiential concerns of V/Ps.

The question of how work motivation affects team members' tacit and explicit knowledge sharing has long puzzled organizational scholars. In this chapter, the quality of team–member exchange (TMX) is presented as one potential mechanism.

Key variables in the model are intrinsic and extrinsic work motivation, interactional and distributive organizational justice, tacit and explicit knowledge sharing, relationship-oriented and task-oriented TMX, organizational rules, organizational climate for trust. Separate models are developed for intrinsic versus tacit knowledge sharing.

While explicit knowledge sharing depends upon extrinsic factors such as extrinsic work motivation, task oriented TMX, distributive justice perceptions, and organizational rules, tacit knowledge sharing is dependent upon intrinsic factors such as intrinsic work motivation, relationship-oriented TMX, interactive justice perceptions, and perceptions of an organizational climate for trust.

This is the first model to provide a useful framework that should enable scholars to research the factors underlying the relationships between individual employee motivation and both explicit and tacit organizational knowledge sharing.

This chapter provides personal – autoethnographic – reflections on an understanding of authenticity in line with Charmaz's concept of social constructivism. The author reflects on her thinking in pursuit of what is true, authentic and genuine, to develop a new concept of ‘authentic power channelling of the self’. ‘Authentic power channelling of the self’ explains how different identities can constitute a unified entity to achieve a consensus and balance. Schaefler calls for research to explore authenticity from the perspective of a leader rather than an external perspective based on employees' perceptions, conjecturing that understanding mechanisms of the self can help leaders to be authentic.

The utterly un-nostalgic person is probably a non-existent being. At both a personal and collective level, we explore how nostalgia is experienced and in demand during times of transition, disjuncture, conflict and uncertainty. This chapter explores the emotion of nostalgia and connects it specifically to the current corona pandemic – the challenges of lockdowns and social distancing measures on interaction, feelings of loneliness and a generalised sense of uncertainty and despair, and also a rise of nostalgia as a possible response to these challenges. The predominant view of nostalgia put forth in this chapter is that nostalgia has the capacity to provide a great deal of benefit (meaning, hope, direction and purpose) to individuals, groups, institutions and societies at large. Indeed, nostalgia can be a tranquil feeling in a fearful world. We relate nostalgia to studies and experiences from the pandemic period and speculate on how the so-called ‘corona crisis’ may impact feelings of nostalgia in the post-pandemic world – perhaps even a nostalgia and longing for the pandemic period itself.

If the corona pandemic has in fact sparked a new (or renewed) interest in nostalgia in contemporary society due to the corona pandemic, it may indeed prove to be a positive thing, particularly if it makes it easier for people to deal with current feelings of adversity and anxiety. We suggest the nostalgia mood that is generated and perpetuated by the continuing twists and turns of the corona pandemic may – in the short and long run – prove useful in coping with and giving meaning to the problems and perplexing circumstances of life, rather than being a regressive phenomenon. Perhaps, something good may, in the end, grow from something bad?