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A majority of human resource executives report that their inability to attract and retain middle-skills talent frequently affects their firm’s performance. Middle-skills jobs, those that require more than a high school diploma, less than a four-year college degree, and pay above the national living wage, account for nearly half of labor demanded in the United States. As technology transforms the workplace, digital skills are becoming increasingly important and in higher demand. In today’s dynamic workforce, managers are facing managing and developing interdisciplinary and multilevel teams while combating a technical skills divide (lack of qualified workers), making it difficult to recruit and retain a high-technology, middle-skill-level workforce. This chapter focuses on addressing unique challenges relevant to recruitment, upskilling, and management best practices as they relate to the integration of technology and middle-skill-level workers in a highly successful workplace.

For a number of years, the American School Counselor Association has been working to identify and clarify the role and function of school counselors within Developmental and Comprehensive School Counseling programs. The terms “Developmental” and “Comprehensive” mean that school counseling programs establish goals for their programs that are developmentally appropriate to the age and needs of students and that current and future goals build upon previous goal achievement. Thus, school counseling programs should be in place throughout students’ entire K-12 academic experience.

Organizations have become increasingly interested in developing their human resources. One tool that has been explored in this quest is mentoring. This has led to a surge in mentoring research and an increase in the number of formal mentoring programs implemented in organizations. This review provides a survey of the empirical work on mentoring that is organized around the major questions that have been investigated. Then a conceptual model, focused on formal mentoring relationships, is developed to help understand the mentoring process. The model draws upon research from a diverse body of literature, including interpersonal relationships, career success, training and development, and informal mentoring. Finally, a discussion of critical next steps for research in the mentoring domain is presented.

Many factors may influence the training and development of middle-skill, low-skill, and disadvantaged workers. Within the United States and worldwide there are many middle-skilled, low-skilled, and disadvantaged workers whom training and development professionals must consider as organizations seek to expand their workforce and increase productivity using technology. Temporary agencies employ many middle-skilled, low-skilled, and disadvantaged workers; however, there is very little information regarding how effective these agencies are in developing these workers beyond the skill level with which they enter the agency.

Morgan State University (Morgan) is a leading undergraduate institution for black science and engineering doctoral degree recipients. Morgan also is a leader in the production of black engineering degree recipients in the United States. This chapter provides a historic overview of the major programs with a tie to the impact on the institutional metrics, a discussion of the process for developing researchers in science and engineering, and alumni perspectives. The undergraduate research development models used in engineering at Morgan are compared and contrasted with the life sciences and physical sciences. The programs focus on developing communities of engineering practice and communities of science, thereby enhancing students’ self-efficacy and resilience, shaping disciplinary identity, and creating learning communities. These approaches are critical for the success of minority students and are supported by the social science literature. Best practices have been adopted at varying levels by the School of Engineering, the School of Computer Mathematics and Natural Science and the Behavioral Science departments that have netted these Ph.D. outcomes including multiyear mentored research, research training courses, and participation in professional meetings. Multiple approaches to student development, when matched with the disciplinary culture, are shown to result in national impact.

This chapter will address the graying of the workplace which is forcing a paradigm shift in workplace hiring policies. The “baby boomers” generation with their large number in population and years of work experience play a large role in shaping the American workplace. As this large group of workers is aging, managers are faced with the need for greater understanding of not only how to accept but also how to reskill and integrate emerging workplace technologies into this older and experienced workforce. Additionally, HR researchers have suggested that organizations undergo a cultural shift in order to develop ways to compete globally using technology. There have been several articles regarding creating people advantage since 2011. Understanding the benefits of creating people advantage within organizations will be described in this chapter.

In the wake of the COVID-19 pandemic, higher education instructors were forced to make necessary changes in the conversion from face to face instruction to the use of online and virtual platforms. Even before this shift, scholars have long advocated the introduction of active and constructivist learning practices, and to move away from the traditional lecture as a means to disseminate information in the classroom. This chapter highlights ways in which active learning and constructivist-related activities such as motivational activities, critical-thinking activities, creative-thinking activities, and collaborative learning activities can be employed in the online classroom for successful teaching practice. Also detailed is a case study of the analysis, design, development, implementation, and evaluation of a Jigsaw activity used in a Master’s level human resource development (HRD) course. HRD as a field takes well to learner centered instruction, as it is an applied discipline that is deeply concerned with the aspirational development of adults in training, organization change, and careers. Lessons learned from the deployment of active learning and constructivist-related activities within the case are adaptable and applicable for online instructors both in and outside of the field of HRD who are interested in building such experiences for students in online programs.