Designing and Managing Technology, Innovation Training, and Development for Middle-skill, Low-skill, and Disadvantaged Workers

Abstract

Many factors may influence the training and development of middle-skill, low-skill, and disadvantaged workers. Within the United States and worldwide there are many middle-skilled, low-skilled, and disadvantaged workers whom training and development professionals must consider as organizations seek to expand their workforce and increase productivity using technology. Temporary agencies employ many middle-skilled, low-skilled, and disadvantaged workers; however, there is very little information regarding how effective these agencies are in developing these workers beyond the skill level with which they enter the agency.

Citation

Hughes, C., Robert, L., Frady, K. and Arroyos, A. (2019), "Designing and Managing Technology, Innovation Training, and Development for Middle-skill, Low-skill, and Disadvantaged Workers", Managing Technology and Middle- and Low-skilled Employees (The Changing Context of Managing People), Emerald Publishing Limited, Leeds, pp. 69-89. https://doi.org/10.1108/978-1-78973-077-720191006