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Just as the technology has made its way into daily life, invited or not, technology has made its way into the school. School administrators and educators may, or may not, enthusiastically embrace an additional set of expectations and expertise. However, a prudent administrator needs to know about the technology knowledge and skills required to be competent in the digital age. Professional organizations publish the standards that reflect best practice.

This chapter develops a framework for classifying approaches to conceptualizing and measuring implementation of innovations. It first develops a typology that distinguishes rollout, modification, programmatic and transformation conceptualizations of implementation. The implications of each conceptualization for measurement of implementation are discussed. Following this a classification scheme for implementation measures is presented that distinguishes measures on the basis of their: (a) criterion for success of the implementation; (b) innovation unit; (c) source of data; (d) measurement scale; and (e) level of analysis. Issues related to various measurement choices are discussed along with recommendations for future research and development in the measurement of implementation.

To identify research work on Information and Communication Technology (ICT) in the context of young girls’ affective responses to access and use of ICT in developing countries.

A literature search covering the period from early 1990s to date in fields of information science, human–computer interaction, ICT, and educational technologies was performed using relevant databases and Google Scholar. Related literature in the context of specific theoretical frameworks was retrieved and analyzed.

Abundant research exists on ICT in developing countries. However, little empirical work was found on young girls’ affective responses to access and use of ICT. The gendered digital divide in relation to ICT showed differing perspectives on this issue. Generally, affective information behavior is much less observed in empirical research than the cognitive behavior, regardless of age, gender, or culture.

Young girls’ affective responses to access and use of ICT in these countries warrant additional research in this area of study. Findings from research on youth information behavior in Western countries may have little or no bearings on youth in developing countries. The study of young girls’ access and use of ICT in developing countries should account for cultural, socioeconomic, and institutional differences among countries and between societies or communities in a given developing country.

Minimal research exists on young girls’ affective responses to accessing and using ICT in developing countries. The literature review covered in this chapter is grounded in theoretical frameworks derived from varied disciplines, including the field of library and information science.

Purpose – To help teacher educators understand how to more fully prepare pre-service teachers (PSTs) for meaningful and effective instruction with multimodal texts and the underlying technologies.

Design – This mixed methods investigation employed designed-based research in that as the authors observed and gathered data on PSTs’ outcomes within the context of a literacy methods course, the authors also engaged in an iterative process of collaborative design to develop a sustainable instructional model across three academic semesters with three cohorts of PSTs. The authors analyzed pre- and post-PST surveys measuring their knowledge of, disposition toward, and self-efficacy with technology and technology in teaching as well their intent to use technology in their future teaching. The authors also coded and analyzed PST lesson plans completed across each semester for instances of meaningful integration of multimodal texts and the underlying technology, and sound literacy instruction. Finally, the authors closely examined differences in how the course was shaped and “reshaped” across all three iterations and noted any differences in PST outcomes related to these shifts.

Findings – Overall findings suggest that enrollment in the literacy methods course improved both PSTs’ self-efficacy and knowledge about teaching with technology while also supporting PSTs’ ability to develop sound literacy instructional plans. Moreover, strategic positioning of multimodal texts and technology, in which integration is seamless, can help PSTs meaningfully and effectively weave multimodal text sets into their literacy lesson plans.

Practical Implications – This chapter contributes to the literature on integrating multimodal texts and the underlying technologies into PST programs by providing explicit, research-based recommendations for how teacher educators can meaningfully and seamlessly infuse multimodal text sets into core curricula and instructional practices.

Creating memorable tourism experiences (MTE) is vital to obtain sustained tourism visits. In the digital era, infusions of various digital technologies in tourism services without admitting tourist emotions could jeopardize the experience. Drawing from a Service-Dominant Logic (S-DL) perspective, this study explains the complexity of digital tourism experience in the service system view, highlighting the importance of emotions as resources. It is composed of actors' orchestrations, connected by shared emotions, and enabled by sensory stimuli facilitated by the digital tourism ecosystem throughout the tourism journey. This study proposes a Memorable Digital Tourism Experience (MDTE) framework by identifying the focal actors, recognizing the emotions, and determining the moderating role of sensory stimuli enabled by various novel technologies. At last, several agenda and practical guidelines are proposed on how to operationalize the framework and different methodologies to explore Memorable Digital Tourism Experience.

Workarounds represent informal modifications to rules and procedures that individuals will engage into navigate around a process block in order to make their job easier. Although workarounds have been primarily studied from an individual-level perspective, this chapter argues that workarounds are a socially constructed, multilevel phenomenon, meaning that they are influenced by others (e.g., group norms and coworkers) and can result in the emergence of workaround climates. We find empirical support for the view that workarounds are shaped by a variety of social influences. Moreover, based on an inductive exploratory study, we suggest that workarounds are related to informal training and troubleshooting behaviors. We conclude by outlining several theory-based directions for understanding how workarounds spread throughout all levels of an organization as an incubator for future research.

This case study documents the move to emergency virtual learning at the University of Johannesburg. Prefacing promoting social justice and care, the authors explain how key challenges unique to a university in a developing world context were considered. The findings highlight the importance of agility, adaptability and the role of Ubuntu (i.e. values of compassion, solidarity and sharing) in higher education institutional leadership in a crisis. Furthermore, the authors highlight the need to address how structural inequality and poverty impact the pace of technological infusion in higher education in the Global South.

Libraries and librarians have long been early adopters of information technologies. For decades, librarians have applied computerization to library operations. Standardization and computerization of bibliographic records decades ago made possible automation of library systems, the creation and utilization of giant bibliographic utilities such as OCLC with its 52 million records. Collaborative adoption of information technologies decades ago brought shared cataloging, on-line public access catalogs, bibliographic databases, enhanced interlibrary loan and document delivery, and acquisition of information in digital formats, resulting in worldwide access to library resources. Nonetheless the revolution in information technologies that produced the World Wide Web in the mid-1990s hit the information profession of librarianship and the educational establishment like an earthquake.

This chapter presents a crosswalk of the International Society for Technology Standards for Administrators commonly referred to as NETS*A, the Interstate School Leaders Licensure Consortium (ISLLC) Standards for Administrators and the Educational Leadership Constituent Council (ELCC) Standards. This crosswalk will serve as a framework for a discussion of how the administrative standards have evolved to their current state and how administrators can best shift dispositions and knowledge and skills to get the maximum impact of technology in their standards-based leadership activities. The chapter finishes with practical advice as to how administrators can proceed to assess their environment and use appropriate technology to facilitate meeting the requirements of the revised standards.