Search results

This chapter is focused on the specification and integration of intercultural variables for human machine systems and the description of content analysis for these variables. Starting with basics of culture-oriented design, these are followed by an approach to machine localization issues and a cost model, then basics of the intercultural design and human machine system engineering process, a definition and specification of intercultural variables, a systematic treatment for their integration into the process, and a description of how to use these variables in the process. Finally, an example of an intercultural variables approach to “information coding” in a human-machine system is presented for China and Germany.

The digital transformation calls for new thinking about sociotechnical systems design (STSD) because it has enabled new kinds of work systems to proliferate. We identify a new class of sociotechnical system, called the Platform-STS (P-STS), which complements the existing Industrial- and Knowledge-STSs. The P-STS has distinctive characteristics compared to the other classes because it reaches directly into ecosystems and is, therefore, “distributed,” and because it is governed through market mechanisms rather than hierarchy or clan mechanisms. We introduce a new design principle, redundancy of connectivity, to ground design thinking about the P-STS. We demonstrate why fundamental STSD principles need to be reconfigured, suggest how they might do so, and conclude that socioecological designs and interventions may need to supplant sociotechnical ones.

In order for an information system (IS) to be sustainable, it must create value for its shareholders and for the society at large. We believe it is both possible and recommended that systems designers approach the design of systems thoughtfully, using a positive lens, to develop systems that not only increase profit but also add to the well-being of all. We have also observed that a systems designer can approach an organization with an open mind, accept the organization's set of values, adopt a positive design attitude, and still develop a system that is not sustainable. In this study, we looked to see whether there was an additional factor, one based in the environment created by governments that influenced the sustainability of systems. Since previous research shows that observing the predominant metaphors found in organizations can help explain the success or failure of different types of ISs, we attempted to do the same for societal metaphors. We identify the orientation, attitudes, and limits of various forms of government and demonstrate their similarities to the primary organizational metaphors. We then propose that the type of government may influence the sustainability of ISs and further argue that systems designers need to be aware of how forms of government affect the design of ISs and their sustainability.

This paper aims to present a case study of virtual-reality-based product demonstrations featuring items of furniture. The results will be of use in further design and development of virtual-reality-based product demonstration systems and could also support effective student learning.

A new method was introduced to guide the experiment by confirming orthogonal arrays. User interactions were then planned, and a furniture demonstration system was implemented. The experiment comprised two stages. In the evaluation stage, participants were invited to experience the virtual-reality (VR)-based furniture demonstration system and complete a user experience (UX) survey. Taguchi-style robust design methods were used to design orthogonal table experiments and planning and design operation methods were used to implement an experimental display system in order to obtain optimized combinations of control factors and levels. The second stage involved a confirmatory test for the optimized combinations. A pilot questionnaire was first applied to survey demonstration scenarios that are important to customers.

The author found in terms of furniture products, product interactive display through VR can achieve good user satisfaction through quality design planning. VR can better grasp the characteristics of products than paper catalogs and website catalogs. And VR can better grasp the characteristics of products than online videos. For “interactive inspection”, “function simulation”, “style customization” and “set-out customization” were the most valuable demonstration scenarios for customers. The results of the experiment confirmed that the “overall rating”, “hedonic appeal” and “practical quality” were the three most important optimized operating methods, constituting a benchmark of user satisfaction.

The author found that it is possible to design and build a VR-based furniture demonstration system with a good level of usability when a suitable quality design method is applied. The optimized user interaction indicators and implementation experience for the VR-based product demonstration presented in this study will be of use in further design and development of similar systems.

Autonomous maintenance (AM), one of the pillars of total productive maintenance (TPM), aims to achieve performance toward zero defects and zero breakdowns. AM system equipped with comprehensive lean tools provides continuous improvement during the AM activities. Despite its long duration, establishing a lean AM system with a robust guideline would provide significant benefits such as high quality and short lead time. Therefore, AM design approach should be provided in a holistic and detailed manner. This study aims to develop a framework for AM design, including preliminary, reactive, preventive and proactive steps using the axiomatic design (AD).

Requirements and technical parameters of the AM system are explored with AD. An extensive literature review and a real-life application are presented.

The proposed design was validated by adapting the proposed roadmap to a textile manufacturing system in Turkey. The application results justify the established AM system design with an average downtime improvement of 69.2% and the average elapsed time between two failures improvement of 65.1% for apparel department.

This study has the novelty of establishing an overall AM system design with all of its stages stepwise. It presents a comprehensive guideline in terms of integration of lean philosophy into AM design by generating maintenance-related use cases for lean tools. The developed approach facilitates creating and analyzing complex systems to improve maintenance implementations while reducing nonvalue-added operations.

The building industry, through its structure and its mandate, faces endemic information problems; expert systems are expected to impact positively. Expert systems are suited to situations of uncertainty; knowledge and reasoning are separated, allowing easier updating. Knowledge acquisition from human experts is difficult and problems of information reliability arise, suggesting the scope for cooperation between knowledge engineers and documentalists familiar with the domain. In building, prevailing conditions seem to indicate the appropriateness of expert systems, particularly during the design phase; however, written documentation and general research results are rarely consulted. This highlights the need for an information ‘refining’ stage between production and use. It is easier to set up expert systems for specialised sub‐domains; however, on‐going research is attempting to develop a comprehensive approach to project‐specific information that would be operational from initial design through to completed construction. Criteria for a comprehensive design information system can be listed.

The purpose of this paper is to bridge the gap between physical and metaphysical entities in the context of product/system design. The paper talks about the grey area of human psychology and presents a theoretical framework for the identification and selection of psychological attributes for designers.

On the basis of a literature review, this paper identifies various psychological attributes affecting the performance of designers in a team environment and then analyses the same.

The paper talks about a new shift in engineering design and designs for maintainability of mechanical systems.

A procedure based on the analytic hierarchy process method is applied. The developed procedure is useful in the assessment and selection of coveted psychological attributes for personnel in general and for designers in particular.

The paper highlights the immense role of psychology in engineering design, especially in the design for maintainability of mechanical systems. The paper will be useful to researchers, designers, maintenance personnel and professionals from the domain of engineering design, irrespective of their field of application. This paper is equally useful for human resource and management professionals/researchers.