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Article
Publication date: 3 August 2010

Frank Ulbrich

The purpose of this paper is to combine translation theory with aspects of socio‐technology and systems theory to study the adoption of shared services in a public‐sector…

1986

Abstract

Purpose

The purpose of this paper is to combine translation theory with aspects of socio‐technology and systems theory to study the adoption of shared services in a public‐sector organization. The paper aims to involve the process of translating the shared‐services idea in concert with people and policies, both in terms of inputs and outputs.

Design/methodology/approach

An interpretive case‐study strategy was applied.

Findings

The mutual impact of process, people, and policies shed light on what influences the adoption of the shared‐services idea. The translation process considers different people and policy aspects, transforming the idea into a specific configuration that reflects the organization's individual conditions.

Research limitations/implications

The in‐depth case study enables better understanding of the adoption of shared services at an organizational level. The paper enriches previous research on the translation of management ideas. It is limited to the extent that it focuses on one particular case, which restricts the possibilities for a wider generalization.

Practical implications

The paper indicates a lack of national policies to embrace the shared‐services idea fully at the studied organization. The paper can aid governments in paving the way for the adoption of management ideas in public‐sector organizations.

Originality/value

The paper extends previous research on the adoption of management ideas and, especially, how the idea of shared services is adopted. It illustrates the translation process, how this process shapes personal and factual outcomes, and what this means for the adoption of the shared services idea at an organizational level.

Details

Transforming Government: People, Process and Policy, vol. 4 no. 3
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 13 March 2024

Jan Mealino Ekklesia

This study aims to examine digital consumer culture and behavior in the community, namely, 180° Movement Digital Training Center (DTC), in Jakarta, Indonesia. It aims to describe…

Abstract

Purpose

This study aims to examine digital consumer culture and behavior in the community, namely, 180° Movement Digital Training Center (DTC), in Jakarta, Indonesia. It aims to describe the dynamics of digital consumer culture in contemporary society, particularly as experienced by the youth community in Jakarta in the context of socio-technology relations and incorporates it into the diagram of digital consumer culture network.

Design/methodology/approach

This research uses a constructivist qualitative approach and socio-technical relation analysis through actor-network theory and digital consumer culture.

Findings

The study finds that the individual model of digital consumption is constructed through the process of problematization, interessement, enrollment and mobilization of individuals. It generates a culture in which consumers are constantly up to date with high-intensity information, but within increasingly shorter timeframes, while also considering principles of affordability, needs, desires and satisfaction. The network of digital consumer culture construction among informants is peculiar and unstable.

Research limitations/implications

The study of digital consumer culture within the 180° Movement DTC community highlights how consumer behaviors of its members are facilitated and interconnected within a digital cultural network. However, this research is constrained by the dialectical interplay between Christian principles and the emerging values of consumer culture, a result of the scarcity of theoretical resources and information. This study also provides a specific contribution as a foundation for mapping the volatile digital consumer culture for researchers.

Practical implications

Understanding the socio-technological relationships and consumption behavior of the youth community could help digital platforms tailor their services more effectively. It could also guide the 180° Movement DTC in developing programs that resonate with the youth, bridging the gap between the physical and virtual realms. Ultimately, this could lead to a more engaged and digitally literate society.

Social implications

This study contributes to a broader societal understanding of how digital technology is shaping consumer behavior and identity within youth communities, which can influence social dynamics and interactions. It provides insights into the potential social impacts of digital technology, such as changes in relationships, communication patterns and self-perception, informing societal discourse on digital culture.

Originality/value

In addition to presenting socio-technological analysis on Indonesian consumer culture using actor-network theory, some also show that studies on digital connectivity ambivalence that concern the relationship between humans as actors and non-humans as actors have become one of the popular sociology studies at present.

Details

Young Consumers, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1747-3616

Keywords

Article
Publication date: 1 January 1999

Job de Haan and Kees van Mol

Aims to show that, by using a simple step‐by‐step approach to cost‐benefit analysis, we can deal with “soft” items (such as the restructuring of organizations) so that they are…

Abstract

Aims to show that, by using a simple step‐by‐step approach to cost‐benefit analysis, we can deal with “soft” items (such as the restructuring of organizations) so that they are integrated within the overall business policy. The conceptual exercise is illustrated on the basis of a case study on the implementation of socio‐technical work groups in a Dutch factory. First, socio‐technical work groups are defined as an example of a “soft” investment. Next, the step‐by‐step approach is described, showing that qualitative considerations can be reworked into financial figures such as those used in traditional investment analysis. Subsequently, this approach is applied to the illustrative case study. In the randomly selected case study it appeared that the decision to implement socio‐technical work groups could be dealt with as an investment. Using traditional techniques, the investment was analysed as risky but profitable. In the casuistic step‐by‐step approach, management, with or without the help of a consultant, reworks qualitative considerations into financial figures. The transparency of this approach enables them to prove the reliability of the process as well as the validity of the conclusions drawn from the calculations based on their situation. Management’s discussion of the qualitative considerations and financial figures provides a description of the future situation that is as complete and clear as possible.

Details

International Journal of Operations & Production Management, vol. 19 no. 1
Type: Research Article
ISSN: 0144-3577

Keywords

Content available
Article
Publication date: 3 August 2012

M.Y. Keary

463

Abstract

Details

Online Information Review, vol. 36 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 30 October 2007

Hermann Kuehnle

The paper intends to contribute to interpretations of present and future developments in manufacturing and manufacturing research. It designs hypothetical expert consolidated…

1484

Abstract

Purpose

The paper intends to contribute to interpretations of present and future developments in manufacturing and manufacturing research. It designs hypothetical expert consolidated projections for the future of manufacturing with the focus on social impacts from information and communications technologies (ICT).

Design/methodology/approach

In order to obtain valid projections, Kuhn's theory of scientific revolutions has been applied to production sciences. Since, the paradigm shift to post mass production has become evident, it is clear that manufacturing will be of network type. Since, the point of a “normal science” (Kuhn) is not yet reached, empirical and methodical work is exploited, especially expert discussion results, technology forecasts and field surveys, to draw the baselines for further developments, focussing on development lines on global, regional as well as company scale.

Findings

The paper sketches organisational set ups and ICT applications for future manufacturing in order to be able to point out induced effects on other trends and drivers (especially social and societal). Major changes in role and future behaviour of manufacturing could be verified.

Research limitations/implications

The paper assumes a specific driver/impact constellation, which emphasises socio‐technical relations and focuses on organisation and ICT use in manufacturing environments as decisive and limiting influences. Other socio/technology interrelations are not regarded as intensively and could be future research fields. Implications on the methods and the instruments to be used for production networks could be sketched.

Practical implications

Some of the methodologies may be downscaled and applied for companies in order to define future strategies. On global, on regional as well as on company level, relevant results may be considered as elements of a future networked manufacturing world.

Originality/value

Trends and drivers for future manufacturing have been newly put into network interrelations in order to obtain impact priorities and interaction hypotheses. Ongoing developments are envisioned as embedded in a general paradigm change. The paper draws from extensive research work on the field. It addresses researchers as well as practitioners dealing with manufacturing companies' strategy development.

Details

Journal of Manufacturing Technology Management, vol. 18 no. 8
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 8 June 2020

Joseck Nyaboro, Kwangsoo Park and Jaehyun Park

The study explores how the comparative tourism destination could incorporate the merits of the competitive tourism destination by implementing a socio-technical design application…

Abstract

Purpose

The study explores how the comparative tourism destination could incorporate the merits of the competitive tourism destination by implementing a socio-technical design application for smart tourism.

Design/methodology/approach

To address this issue researchers have conducted a case study in Egypt, because Egypt is one of the most popular tourism comparative destination. It includes two field studies and qualitative interviews conducted in Cairo and Alexandria in Egypt.

Findings

Egypt has diverse comparative advantages in terms of touristic features; however, the dysfunctional flow of information among the stakeholders was a hindrance to be a competitive destination. Based on this problem statement, the researchers synthesized “M-Tour” as a new socio-technical design application, moving toward the competitive destination from the comparative ones.

Originality/value

The present study makes two contributions. First, it theoretically conceptualizes an integrated model of how a tourism comparative destination can incorporate the competitive advantages by a socio-technical design application called M-Tour. Second, it empirically explores the tourists' latent requirements in Egypt by two field studies in order to develop a smart tourism design application as a new socio-technology.

Details

Industrial Management & Data Systems, vol. 121 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 18 October 2011

Nicola Shaw, Victoria Aceti, Denise Campbell‐Scherer, Marg Leyland, Victoria Mozgala, Lisa Patterson, Shanna Sunley, Donna Manca and Eva Grunfeld

This paper aims to explore the perceptions of facilitators and barriers to their using electronic medical records (EMRs) for these functions and contributes baseline data about…

2180

Abstract

Purpose

This paper aims to explore the perceptions of facilitators and barriers to their using electronic medical records (EMRs) for these functions and contributes baseline data about the use of EMRs for chronic disease management. The sub‐study reported here is a baseline process evaluation of EMRs and their current use, preliminary to a larger, pragmatic, randomized controlled trial. Its purpose is to understand how EMRs are currently being used by primary care physicians to facilitate chronic disease prevention and screening in their practices.

Design/methodology/approach

This is a qualitative case study where the lead physician at each of eight primary care clinics (four in Alberta, four in Ontario) participated in semi‐structured interviews. Data were analyzed using thematic content analysis.

Findings

Although EMRs are being used in a limited fashion for chronic disease prevention and screening, clinicians identified few current benefits. Participants noted some instances in which paper charts were preferred and that the lack of human and financial resources is inhibiting the use of chronic disease applications already incorporated in EMRs.

Research limitations/implications

To understand fully how EMRs can best be used in the logistical management of chronic disease prevention and screening requires research efforts towards improvement of the data structures they contain.

Practical implications

Data extraction needs to be easier so that screening of patients, at risk or living with chronic disease, can be facilitated.

Social implications

Evaluation of the benefits, for the content of care and care relationships, conferred by this new method of communicating, needs to be complemented by a parallel exploration of the risks.

Originality/value

The paper illustrates that with the tremendous investments in EMRs it is important to learn how changes in their design could facilitate improvements in patient care in this important area.

Details

Clinical Governance: An International Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1477-7274

Keywords

Article
Publication date: 5 May 2020

Hans Liwång

This study has a scope limited to a specific course and changes integrated to the core of the KTH naval architecture master program. The students in the program have earlier…

Abstract

Purpose

This study has a scope limited to a specific course and changes integrated to the core of the KTH naval architecture master program. The students in the program have earlier experience from engineering applications in a general sustainability perspective and understand the basic concepts within sustainability. Therefore, to introduce further steps a new course module was introduced in 2018 focusing on safety management and social sustainability. The purpose of this study is to identify and document the pedagogic lessons for a course module where sustainable development (SD) is discipline-specific.

Design/methodology/approach

This study is a case study that qualitatively investigates the stainability effects of the implementation of the new course module. The course and program activities are compared to the results of a previous study in 2017 on the sustainable development learning elements (SDLEs) in the program and discussed in relation to more general SD initiatives.

Findings

From the analysis, it is identified that the perspectives presented were new to a substantial part of the students. This study also shows that the effects of the specific module here studied, with a focus on the skill of maritime social sustainability development, differ from more general sustainability literacy. The new perspective affected the thinking about the core of the students’ studies, ship design, in a way that general knowledge on sustainability has not. This was achieved with a combination of suitable tools and perspectives in combination with contextual knowledge and a frame of reference. The contextual knowledge and a frame of reference are here present in education as a result of relating the sustainability case to the core of the program.

Originality/value

The result relates the pedagogical change described to SDLEs and to the ambition of conceive, design, implement and operate approaches. This paper contributes to the literature by providing a discussion on how social sustainability can be implemented in engineering education and the role of integrated discipline-specific sustainability modules.

Details

International Journal of Sustainability in Higher Education, vol. 21 no. 4
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 1 May 2001

Marcia Perry and Amrik S. Sohal

Presents a case study on quick response practices in a supply chain within the Australian textiles, clothing and footwear (TCF) industry, conducted as part of a government‐led…

4528

Abstract

Presents a case study on quick response practices in a supply chain within the Australian textiles, clothing and footwear (TCF) industry, conducted as part of a government‐led project aimed at improving the performance of the Australian TCF industry towards becoming more internationally competitive. Details of the Australian TCF Industry Quick Response Program are provided, which comprised six major activities: assessing company commitment and readiness; formulation of supply chain clusters; roundtable meetings; workshops and seminars; implementation of quick response techniques and technologies; and audits to assess improvements. The supply chain consists of Myer/Grace Brothers (retailer), Diana Ferrari (shoe manufacturer), Burrowes (shoe components supplier), and Packer Tannery (leather supplier). The activities undertaken within this supply chain are discussed and some of the key lessons learnt from this case study are highlighted.

Details

International Journal of Operations & Production Management, vol. 21 no. 5/6
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 March 1992

Software benefit no deal When Chancellor Norman Lamont presented the Government's Budget this spring, he proposed that up front or lump sum payments for software licences qualify…

Abstract

Software benefit no deal When Chancellor Norman Lamont presented the Government's Budget this spring, he proposed that up front or lump sum payments for software licences qualify for a 25% annual tax deduction. This so‐called benefit is not as attractive as it sounds, says Daniel Feingold, a tax specialist at the London law firm Bird & Bird, and could leave users worse off.

Details

The Electronic Library, vol. 10 no. 3
Type: Research Article
ISSN: 0264-0473

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