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The “sharing economy” has blurred the lines between personal and commercial operations for many sectors of the economy. A convergence has occurred between hotel companies and home sharing platforms, as Airbnb is investing in brick-and-mortar hotels, and conversely hotel companies are investing in home sharing platforms as each of the sectors tends to mimic the other. Important aspects for the hosts of Airbnb are the quality of social interaction between guest and host and the level of authenticity of social exchanges provided by interactions with locals. There is both a quantitative and qualitative demonstration of professionalization within Airbnb's organization. The aim of this research is twofold: to measure to what extent guests are aware of the professional level of the host and to evaluate the importance of these professional aspects at the different moment of the vacation process (booking, stay, and post experience).

With the expansion in the tourism-related activities, the issue of overtourism has gained impetus rapidly in media and academic discourses. Many scholars believe that the concept is not novel and is rather associated with the familiar concept of carrying capacity of a tourist destination. The carrying capacity concerns have been raised earlier in recreational studies. These studies have focused on determining the maximum number of tourists that could be accommodated without any deterioration in the social, environmental and physical environment, and unacceptable decline in the tourist experience. However, as the tourism development projects expanded to attract more tourists, the host community reacted to the excessive tourism activities which hamper their lives. Consequently, overtourism or excessive tourism led to conflicts between the local community and tourists. The concerns aggravated as locals raised their voices against the unmanageable growth of tourism and irresponsible behaviour of tourists. This chapter presents a descriptive analysis of various conflicts that have taken place at tourist destination reported of overtourism. The authors have attempted to categorise the conflicts based on the capacity thresholds and suggested several management strategies that could be undertaken by respective destinations to resolve the conflicts. The major conflict categories are socio-cultural, socio-demographic, infrastructural, eco-spatial and economic. The authors expect that identification and categorisation of conflicts with related solutions would lead to better management of destinations. Furthermore, the destinations would adopt preventive measures to nip a potential conflict in the bud.

Scholars, activists, and policymakers have paid increasing attention to housing instability, especially where eviction is a cause. Housing instability is a dynamic process rather than a discrete catastrophic event, and eviction imposes vulnerability on consumers. Even the threat of it can trigger the onset of a crisis. In this project, we deepen the understanding of eviction by exploring its use in property management practice. We begin by summarizing its definition and causes from a cross-disciplinary and still-evolving literature. We then provide an extended example of how eviction can be used to pursue strategic and financial goals using rental markets in Arkansas as an example. Arkansas is characterized by a quintessentially laissez-faire regulatory environment that imposes few restrictions on property owners. We conclude by posing questions that should be at the forefront of a vulnerability-focused, policy-oriented research agenda on eviction.

In this chapter, the authors present a theoretical framework to not only better understand the wicked nature of the Airbnb phenomenon but also, using case examples from around the world, to illustrate how governments have attempted to mitigate Airbnb’s negative impacts.

Analysing the sharing economy, specifically the Airbnb platform, through the lens of Karl Polanyi’s Double Movement Theory, brings growing tension between markets and society into sharp relief. In the ensuing sections of this chapter, the authors will then adopt a ‘wicked problem’ perspective to provide some analytical insights into how governments across the world have attempted to respond to this wicked policy problem and explore different policy responses and regulatory frameworks in greater depth. Through the review of exemplary cases from around the world, considerable variation in governance and policy responses could be identified.

This content analysis of 62 local news stories from seven US locations published between March 1 and June 30, 2020, reveals how the migration of seasonal residents and short-term renters into leisure and nature-focused amenity-rich settings during the COVID-19 pandemic changed the social meaning of home for year-round and seasonal or part-time residents. Four themes emerge relating to (a) local economies; (b) health and safety; (c) local government; and (d) insiders and outsiders. These themes are connected to each other in the larger explanatory story of second home real estate morality projects, defined as dilemmas, deliberations, and conflicting considerations made by individual and group stakeholders in the evaluation of acquisition, use, meaning, and dispossession of properties meant for residential use beyond the primary residence. Findings reveal that moral considerations of deservedness and citizenship among local residents and short-term residents are framed as deep and incompatible concerns surrounding economic stability and public health. This COVID-19-induced moral framing of the interplay between economic, health, and social concerns is situated in a cultural-relational analysis of marketplaces, using Viviana Zelizer’s (2005) “connected lives” approach to understanding how everyday economic interactions among and within families and neighborhoods are imbued with social and cultural meaning even in a time of crisis.

In United States v. United Shoe Machinery Corp., United Shoe Machinery (USM) was found guilty of illegal monopolization due to its leasing practices. Existing scholarship on this case largely focuses on the issue of leasing versus selling. In this article, we provide a more comprehensive analysis of this important decision. In addition, we examine USM’s antitrust experience before and after the famous 1953 case. We find that USM’s business practices were largely procompetitive and, therefore, did not warrant condemnation.

According to the current body of literature published, the outbreak of coronavirus is estimated to have an immense influence both on the supply and demand sides of the tourism industry. The lockdown and the risk of disease has in/directly forced consumers to respond to their regular life patterns in general and consumption patterns in tourism, travel and hospitality operations in particular. Consumers have mostly begun using online shopping platforms for varying reasons, and online platforms have become a great opportunity for businesses to transform their regular operations and collect the individualized data of consumers across the globe. On the other hand, the service providers have had a short break in their operations by thinking about different ways on how to respond to possible changes both in production and consumption patterns. For instance, passengers, particularly those who are elderly and less risk aversive, are less likely to board on flights and take cruise tours in the short term. Using own cars instead of benefiting from car rental services, on the other hand, have appeared to be an alternative way of travelling to short-haul destinations. As a result, this chapter aims to provide a generic discussion of how the coronavirus is likely to influence the services operated by the aviation industry. The chapter, to a greater extent, benefits from the results of existing conceptual/empirical studies, media news as well as the reports of various international organizations such as UNWTO and IATA.