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11 – 14 of 14Santiago Melián‐González and Domingo Verano‐Tacoronte
Most works on human resource (HR) practices assume that companies use them in the same way for the entire workforce. The objective of this work is to check whether the application…
Abstract
Purpose
Most works on human resource (HR) practices assume that companies use them in the same way for the entire workforce. The objective of this work is to check whether the application of HR practices varies within organizations. To be specific, HR practices can vary depending on the importance that companies attach to the job.
Design/methodology/approach
Based on the concepts of strategic value and uniqueness, four hypotheses are developed and tested by means of a survey of a sample of 735 companies.
Findings
The results of our work confirm that the internal variations in HR practices consist of the use of a more or less sophisticated approach, or more or less close to high commitment practices perspective.
Research limitations/implications
This study does not include external variables with potential influence, such as trade union power and labor regulations, which may affect determined HR practices.
Practical implications
These results may be useful in developing a realistic design of the function of HR in companies.
Originality/value
The variations that we have encountered, rather than being different configurations of practices, seem a question of positioning in a dimension in which high commitment practices and control practices are complete opposites. Results show that HR practices are not the same for all workers. There are differences, which questions the HRM proposals that do not consider possible variations in the practices within companies.
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Reyes Gonzalez, Jose Gasco and Juan Llopis
ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the topics of…
Abstract
Purpose
ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the topics of tourism, ICTs and human resources converge through an analysis of the articles published in the relevant journals, which are included in the Web of Science.
Design/methodology/approach
The 60 articles analyzed – published over a period of 31 years – were studied according to several criteria such as research methodology, statistical techniques used, topics dealt with, technologies addressed, authors and countries.
Findings
The topics under study were divided into four broad areas – technology and employees, technology and HR processes, technology and results and technology and organizational structure – the first, which focuses on how employees behave in relation to technology, received the most attention.
Research limitations/implications
The literature review was confined to articles on the topics of tourism, ICTs and human resources published in 73 academic journals, leaving aside other research sources, e.g. books and papers presented at conferences. This study can be useful both in the academic field and for tourism firm managers – especially those in ICT and human resources.
Originality/value
Although there are several previous reviews of the literature on human resource management and ICTs in the tourism sector, none of them has jointly examined these three topics.
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S. Christofle, C. Papetti and M. Ferry
To know the role of online social media (OSM) on the experience and communication of a gay film festival (ZeFestival) in a tourist destination: Nice, France
Abstract
Purpose
To know the role of online social media (OSM) on the experience and communication of a gay film festival (ZeFestival) in a tourist destination: Nice, France
Methodology/approach
Literature review accompanied with a qualitative study and netnographic analysis.
Findings
Informs on the use of OSMs by both organizers and festival goers, with a much poorer involvement of stakeholders than was envisaged. Proposes avenues for finding the causes of this lack of communication and sharing of the online experience.
Research limitations/implications
An exploratory study of a single gay film festival. The research work should be extended to other gay cultural events in Nice and France as a whole.
Practical implications
Recommendations for online experience sharing and communication before, during, and after the event.
Originality/value
This theme has been hardly broached on an international scale and never in a French context.
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Miriam Scaglione, Blaise Larpin and Colin Johnson
The “sharing economy” has blurred the lines between personal and commercial operations for many sectors of the economy. A convergence has occurred between hotel companies and home…
Abstract
The “sharing economy” has blurred the lines between personal and commercial operations for many sectors of the economy. A convergence has occurred between hotel companies and home sharing platforms, as Airbnb is investing in brick-and-mortar hotels, and conversely hotel companies are investing in home sharing platforms as each of the sectors tends to mimic the other. Important aspects for the hosts of Airbnb are the quality of social interaction between guest and host and the level of authenticity of social exchanges provided by interactions with locals. There is both a quantitative and qualitative demonstration of professionalization within Airbnb's organization. The aim of this research is twofold: to measure to what extent guests are aware of the professional level of the host and to evaluate the importance of these professional aspects at the different moment of the vacation process (booking, stay, and post experience).
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