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1 – 10 of over 121000Helen La Van and David K. Banner
The determination of an employee's commitment to their organisation has many important managerial implications. Lack of commitment seems to be involved in high costs and poor…
Abstract
The determination of an employee's commitment to their organisation has many important managerial implications. Lack of commitment seems to be involved in high costs and poor service. Salancik Steers and Schein suggest that commitment is a useful indicator of organisational effectiveness as well as a key variable in shaping employee attitudes. There is evidence that organisational commitment is a better predictor of employee turnover than job satisfaction. Moreover, committed employees may perform better than uncommitted ones.
Assil Homayed, Silva Karkoulian and F. Jordan Srour
Faculty play a unique role in universities performing duties along the three fronts of teaching, research and service. While it might be teaching that contributes most to the…
Abstract
Purpose
Faculty play a unique role in universities performing duties along the three fronts of teaching, research and service. While it might be teaching that contributes most to the bottom line of a small university, it is often research by which faculty merit is judged. This study explores the relationships between role ambiguity, role conflict and commitment (affective, normative and continuance) as mediated by job satisfaction among faculty members.
Design/methodology/approach
A sample of 133 faculty members at a US-accredited university in Lebanon served as the basis for this study. The faculty members completed a survey covering scales on role ambiguity, role conflict, commitment and job satisfaction in addition to demographic variables.
Findings
We find that a decrease in role ambiguity strengthens affective and normative commitment but weakens continuance commitment. Structural equation modeling indicates that job satisfaction partially mediates the relationship between role ambiguity and affective commitment, while not mediating the relationship between role ambiguity and normative and continuance commitments. Similar findings hold for job satisfaction as a mediator in the relationship between role conflict and commitment.
Originality/value
Based on statistical modeling, this work (1) puts forth a revised scale for organizational commitment tailored to academia and (2) provides guidance to higher education institutions in terms of the differential impacts on faculty commitment that stem from reducing role-ambiguity versus role-conflict. Managerial recommendations focus on improving normative and affective commitment through the design of policies to reduce role conflict among faculty.
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This paper aims at exploring the mediating role of organizational commitment that continues to be one of the most controversial issues in HRM. Using a self‐administered…
Abstract
This paper aims at exploring the mediating role of organizational commitment that continues to be one of the most controversial issues in HRM. Using a self‐administered questionnaire, 1,000 employees from 20 industrial companies were randomly selected and surveyed in order to examine this mediating role. The results revealed that organizational commitment and its two factors (normative and continuance commitment) play different roles in mediating the relationship between perceived work climate and performance, as rated by the employees themselves and their immediate supervisors. The implications of the results for both managers and researchers are also discussed in the paper.
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Fahime Ebrahimi, Mehdi Sarikhani and Amin Rostami
The purpose of this study is to investigate the factors affecting the silence of internal auditors. To this end, the impacts of the perceived climate of silence, professional…
Abstract
Purpose
The purpose of this study is to investigate the factors affecting the silence of internal auditors. To this end, the impacts of the perceived climate of silence, professional commitment, independence commitment, role conflict and role ambiguity on internal auditor silence have been investigated. Furthermore, the effects of role conflict and role ambiguity through independence commitment on internal auditor silence were investigated.
Design/methodology/approach
The statistical population of the study consisted of Iranian internal auditors in 2021. The study used a self-administered survey of 217 internal auditors. In this research, a hierarchical component model in the partial least squares structural equation modeling analysis was used to examine the hypotheses.
Findings
The results of testing the hypotheses indicated that the perceived climate of silence and role ambiguity have positive effects, and professional commitment and independence commitment have negative effects on internal auditor silence. Furthermore, role conflict has an insignificant effect on internal auditor silence. In addition, role conflict and role ambiguity affect the internal auditor silence through the independence commitment.
Originality/value
This study examined the factors affecting the internal auditor silence by combining the construct of the perceived climate of silence that has been previously discussed in the field of management with the professional (professional commitment and independence commitment) and role (role conflict and role ambiguity) factors that are discussed in the internal audit profession. To the best of the author’s knowledge, this is the first study that examines the factors affecting internal auditor silence behavior. The importance of conducting this study is that it investigates a phenomenon among internal auditors that conflicts with the mission and origin of internal audit.
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Nor Syamaliah Ngah, Nor Liza Abdullah, Norazah Mohd Suki and Mohd Ariff Kasim
This study examines the relationships between servant leadership and organisational citizenship behaviour (OCB) of young volunteers in non-profit organisations (NPOs) and…
Abstract
Purpose
This study examines the relationships between servant leadership and organisational citizenship behaviour (OCB) of young volunteers in non-profit organisations (NPOs) and investigates the mediating role of affective commitment and the moderating role of role identity in this relationship.
Design/methodology/approach
Self-administered questionnaires were distributed to 400 young volunteers from NPOs in Malaysia. Data were analysed using the partial least squares-structural equation modelling (PLS-SEM) approach.
Findings
The results reveal that affective commitment significantly mediates the relationship between servant leadership and OCB of young volunteers in NPOs. The role of identity was found to moderate the relationship between servant leadership and affective commitment of young volunteers in NPOs.
Research limitations/implications
This study utilised servant leadership theory and examined the direct effect between servant leadership and OCB of young volunteers in NPOs, the mediating effect of affective commitment, and the moderating effect of role identity in this relationship simultaneously within a unified research framework.
Practical implications
NPOs should recruit more servant leaders and provide effective volunteer training and leadership development to current leaders to increase affective commitment and develop better service behaviours in dealing with volunteers.
Originality/value
This study is unique in that it highlights the partially mediated effects of affective commitment on the relationships between servant leadership and OCB of young volunteers in NPOs, as well as the fact that role identity significantly moderates the relationship between servant leadership and affective commitment of young volunteers in NPOs.
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The purpose of this paper is to contribute to work-family literature by examining antecedents and outcomes of work-family and family-work conflict (FWC) in an under-researched…
Abstract
Purpose
The purpose of this paper is to contribute to work-family literature by examining antecedents and outcomes of work-family and family-work conflict (FWC) in an under-researched post-socialist country. Building on the conservation of resources theory and identity theory, the conceptual model tests relationships among occupational and marital commitment, two types of work-family conflict (WFC) and FWC, and domain satisfaction.
Design/methodology/approach
Data were collected using a self-report survey filled out by married top and middle managers from Slovenia, a Central and Eastern European country. Hypotheses were tested with structural equation modelling.
Findings
While occupational commitment was positively related to perceived time- and strain-based WFC, no support was found for the path between marital commitment and the two types of FWC. The results further reveal that although time- and strain-based FWC were related to career satisfaction, only time-based WFC was associated with marital satisfaction.
Research limitations/implications
A cross-sectional research design and the validation of the model using a managerial sample limit generalizability. The study points to the relevance of the institutional and cultural context regarding interpretation of links between established concepts.
Originality/value
The study advances knowledge concerning WFC and FWC in a country that has undergone a process of transition from a socialist regime to a free-market economy. It adopts an integrative perspective and encompasses managers’ professional, as well as personal domains. The study tests how theories developed with samples from traditional capitalist countries apply to post-socialist countries, characterized by disparate values, norms, and societal expectations.
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This paper investigates the potential mediating role of job satisfaction between role stressors, namely role conflict and role ambiguity as sources of stress, on the one hand, and…
Abstract
This paper investigates the potential mediating role of job satisfaction between role stressors, namely role conflict and role ambiguity as sources of stress, on the one hand, and various facets of organizational commitment, namely affective, continuance and normative, on the other. A sample of 361 employees in a number of organizations in the United Arab Emirates was used. Path analysis revealed that role ambiguity directly and negatively influences both affective and normative commitments. Results also revealed that job satisfaction directly and positively influences affective and normative commitments and negatively influences continuance commitment‐low perceived alternatives. Results further suggest that both role conflict and role ambiguity directly and negatively influence job satisfaction. It was also found that job satisfaction mediates the influences of role conflict and role ambiguity on various facets of organizational commitment, except continuance commitment‐high personal sacrifice. Implications, future lines of research and limitations are discussed.
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Helena M. Addae, K. Praveen Parboteeah and Nickler Velinor
The purpose of this paper is to investigate the relationships among role conflict, role ambiguity, the three dimensions of organizational commitment, and turnover intentions. In…
Abstract
Purpose
The purpose of this paper is to investigate the relationships among role conflict, role ambiguity, the three dimensions of organizational commitment, and turnover intentions. In addition, the paper tests the moderating effect of perceived alternatives in the relationship between continuance commitment and turnover intentions.
Design/methodology/approach
The research was a cross‐sectional study of employees in the public sector in St Lucia. In total, 226 usable questionnaires were obtained. Hierarchical regression analyses were used to test the hypotheses.
Findings
It was found that role ambiguity and conflict were negatively associated with affective and normative commitment. Also, there were negative relationships between the three dimensions of organizational commitment and turnover intentions. There was no significant relationship between employees' role stressors and their continuance commitment. Employees with continuance commitment develop turnover cognitions when alternative jobs are available.
Research limitations/implications
More research using data from the public sector in developing countries is advocated. Studies should incorporate three dimensions of organizational commitment and also assess pay satisfaction. Moderators that might change employees' normative and affective commitment should be explored.
Practical implications
It is suggested that the sector should reduce role stressors to enhance employees' commitment. Employees should be offered competitive salaries to minimize turnover of employees with affective and normative commitment. This will serve to minimize retention of mainly employees with high continuance commitment.
Originality/value
This is one of the few studies that have examined organizational commitment in the public sector using data from a developing country.
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Lu Zhang, Mary A. Gowan and Melanie Treviño
The purpose of this paper is to examine the relationship between country of birth or ethnicity (cultural proxies) and career and parental role commitment, and whether or not that…
Abstract
Purpose
The purpose of this paper is to examine the relationship between country of birth or ethnicity (cultural proxies) and career and parental role commitment, and whether or not that relationship is mediated by two psychological dimensions known to differ across Mexican and USA cultures. These mediators are family achievement orientation and gender role orientation.
Design/methodology/approach
Data were collected from 372 working female students at community colleges in the USA and Mexico. The survey focussed on career and parental role commitment, family achievement orientation, and gender role attitudes.
Findings
Both country of birth and ethnicity predict career and parental role commitment. Females born in Mexico and Hispanics have higher career role commitment and lower parental role commitment than females born in the USA and non-Hispanic whites. Family achievement orientation and gender role attitudes partially mediate these relationships.
Research limitations/implications
Cross-cultural research of work and family issues needs to incorporate psychological dimensions in accounting for country/ethnic differences.
Practical implications
Employees’ cultural backgrounds should be considered in designing programs to support family and work balance.
Social implications
Assistance programs designed to enable Hispanics to work will be valued and fit with the Hispanic cultural focus on working as a means to care for family.
Originality/value
This study addresses a stated need in the work/life literature for research that addresses cross-cultural differences, and research in the cross-cultural research that calls for the inclusion of psychological dimension mediators between culture and the variables of interest.
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Godwin J. Udo, Tor Guimãrães and Magid Igbaria
Shows how a survey of 216 plant managers is used to develop and test an integrated model of their turnover intentions. The model incorporates role stressors, task characteristics…
Abstract
Shows how a survey of 216 plant managers is used to develop and test an integrated model of their turnover intentions. The model incorporates role stressors, task characteristics, job involvement, job satisfaction, and organizational commitment as predictors of intention to stay in the organization. The results provide moderate support for the proposed model and show that organizational commitment had a direct and positive effect on plant managers’ intention to stay with their organization. Indirect effects on intention to stay were found for job satisfaction, job involvement, task characteristics and role stressors. Results show that job satisfaction is considered the most important factor directly affecting organizational commitment, while job involvement also had a direct effect on organizational commitment. Role stressors were found to be the most disfunctional variables affecting satisfaction of the plant managers. The results also indicated that task characteristics play an important role in predicting job satisfaction, organizational commitment, and intention to stay. Presents implications for top management to improve job satisfaction, organization commitment and retention of plant managers.
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