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As an important indicator of the quality of life of individuals, residential environments are continuing to evolve, due to the rapidly changing production–consumption relations. However, in this evolving process, the effect of the differentiated residential environments on the individuals' residential satisfaction remains unclear. This paper aims to measure the effects of the varying residential environments on the overall quality of urban life (QoUL) in Kayseri, one of the most developed cities in Central Anatolia.

It is based on empirical data on the quality of life in the different residential environments of Kayseri. The research method used stratified purposeful sampling, and the household survey data were analyzed using factor analysis, multiple regression and ANOVA statistical methods.

The most influential factors on the overall QoUL of individuals living in different Kayseri residential neighborhoods were satisfaction with neighborhood and city-level urban services, neighborhood relations and belonging factor groups. The critical finding obtained in this study is that residential satisfaction in low-rise and compact form housing areas in Kayseri is higher compared to residential satisfaction in high-rise neighborhoods. This result reveals that the high-rise building typology that is dominant in Turkey's big cities should be seriously questioned, and urban development policies should be re-evaluated.

The study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Kayseri could be monitored to support decisions for residential areas.

Comparative case studies, particularly on low-rise versus high-rise environments, are scarce. As a result, this research contributes to the field of comparative studies on residential environments.

Residential satisfaction can be viewed as a part of life satisfaction. There are many studies related to the relationship between residents’ satisfaction with their environments and the quality of those environments. The purpose of this paper is to examine how this satisfaction differs according to the type of residential environment.

It is based on empirical data on the quality of life in the different residential environments of the Istanbul Metropolitan Area. The primary source of information was a household survey.

In an attempt to find solutions to problems with the quality of residential environments, the data were analyzed through several variables related to the subjective perceptions of residential satisfaction. According to the results of the research, residents living in planned neighborhoods in the city are more satisfied than those living in unplanned neighborhoods. The residents who live in the planned sections of the city are satisfied with the attractiveness and accessibility of their neighborhoods, while those who live in unplanned sections of the city are satisfied with their level of attachment to their neighborhoods.

The study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Istanbul could be monitored to support decisions for residential areas.

Comparative case studies, especially on planned vs unplanned environments, are relatively limited in number. Therefore, there is a need for new researches examining differences between different residential settings within cities. This study adds value to the field of comparative studies on residential environments.

This paper examines residential satisfaction in welfare housing facilities exclusively built for low-income single-mother households in South Korea. The main objective is to identify predictors from among various domains such as sociodemographic and psychological characteristics of residents, as well as objective and subjective characteristics of their residential environment.

A mixed-method field study evaluates data obtained via structured questionnaires administered to 233 low-income single mothers in 23 residential welfare facilities across South Korea, supplemented by facility observations and interviews with housing staff from 16 facilities.

Residential satisfaction was found to be a multidimensional construct predicted by a number of variables, with psychological characteristics being dominant. Significant predictors were also identified among physical and sociospatial environmental characteristics, such as plan type, management and service and personal space.

The results of this study highlight the significance of the human aspects of management and the sociospatial quality of housing unit spaces to provide a sense of protection and privacy for the residents, which emphasizes the importance of management, design and policy improvements to increase satisfaction in welfare facility residents.

Currently, data for special housing conditions of female-headed households in unstable housing affordability are relatively few and outdated. A critical examination of the physical and sociospatial quality of short-term subsidized public housing for low-income single-mother households in South Korea expands the current knowledge in this field to various sociodemographic and cultural contexts.

The aim of this study was to investigate the factors which define and predict the satisfaction of first-time residential clients of architects in Nigeria using Lagos as a case study.

The study was based on the notion that satisfaction of first-time residential clients with architectural services is a combination of satisfaction with service, design and relationship qualities as well as reputation of the architect. A cross-sectional survey of randomly selected first-time residential clients of architects in the study area was conducted using pre-tested questionnaire as the principal data gathering instrument. Data were analyzed using descriptive statistics, factor and regression analyses.

Of the seven factors identified, the factors which best define the satisfaction of the first-time residential clients were personalization of service, reliability of, confidence inspired by and personality of the architect. The best predictors of the satisfaction of the first-time residential clients of architects in Nigeria varied with the nature of service. However, it was observed that the experience of the architect cut across all service types as a significant predictor of client satisfaction.

Only residential clients were considered in the study. Other categories of clients may be considered in further studies.

There is need for architects to consider the nature of services provided in their quest to satisfy their first-time residential clients.

Previous studies have focused on experienced and mostly public sector clients. This study provides empirical data on the factors that influence the satisfaction of first-time private clients who engaged the services of architects for their personal homes.

This paper aims to investigate the association of neighborhood location with place attachment and residential satisfaction.

First, the authors reviewed the literature on place attachment and residential satisfaction, and then generated a questionnaire based on the scales from the literature. The authors surveyed 135 respondents in two neighborhoods of Ankara, a metropolitan city in Turkey: one in the city center, the other in a suburb. To analyze the data, first, factor analysis, and later, multivariate analysis of variance and correlation tests were conducted.

The results indicated that place attachment and residential satisfaction were positively correlated, in congruence with the related literature; however, neighborhood location appeared to be associated only with residential satisfaction. The theoretical and practical implications of the results are discussed with respect to the recent issues on housing.

The effects of neighborhood location on place attachment and residential satisfaction (by comparing two different residential areas of the city) have not been adequately examined in earlier studies. The study results provide an understanding of the effectiveness of residential location on improving place attachment and residential satisfaction and contribute to the existing literature. Although the study findings may not be generalized to other locations in Turkey, this study contributed to the previous studies on place attachment and residential satisfaction by providing data from Turkish residents, which is less often examined.

The purpose of this paper is to determine how satisfied homeowners are with their gated residences.

This study starts out by examining the data collected through self-administered surveys to find out the satisfaction levels and motivations of homeowners toward their gated homes in the Klang Valley, Malaysia. This is then followed by regression analysis to examine the relationship between motivations of owing gated homes and residential satisfaction.

The benefits that motivate households to purchase gated landed homes are “Safety and Security,” “Financial Benefits” and “Social Status” and “Lifestyle Facilities.” It also appears that the satisfaction levels of homeowners are to a certain extent, influenced by the benefits of owning a gated home.

It seems that when home buyers purchase houses these days, a major consideration is placed on whether or not the development is a gated one.

The congruence and dissonance between residents and their housing situations are essential to prevent the decreasing quality of urban environment. Thus, this study can serve as a guide for urban planners and property developers in planning and designing of enclosed private residential developments. Furthermore, property developers can gain valuable insights on the gated home features that they should improve to meet each homebuyer’s needs.

Majority of the studies on residential satisfaction have been focussed on the evaluation of non-enclosure communities. There have only been a limited of studies examining the experience of residents in enclosed private residential environments in a developing country. Hence, this paper has contributed to the existing knowledge in the development of gated estates in a developing country.

The purpose of this paper is to investigate the role of residential satisfaction in facing the outbreaks of the COVID-19. It reveals the relationship between personal risk perception (PRP), preventive behavior (PB), residential satisfaction (RS) and level of compliance with government recommendations to stay at home (CGRS) of Makkah residents in Saudi Arabia in its effort toward containing the COVID-19 pandemic in the country.

A cross-sectional online survey design was used with a sample of 250 respondents from Makkah City selected using a simple random sampling strategy. The instrument for data collection was a developed and validated instruments tag “Risk Perception and Preventive Behavior against COVID-19 Questionnaire (RP-COVID-Q).” The data obtained through the questionnaire were screened and analyzed using descriptive and inferential statistical analyses. Similarly, a Partial-Least Square Structural Equation Modeling procedure was adopted to test the hypotheses with a bootstrap mediation effect test.

The results revealed that Makkah residents’ level of PRP, PB and CGRS was not found to vary with gender; however, the RS of the residents differs with respect to their gender. Moreover, the level of PRP was significantly related to PB, RS and level of CGRS. RS increased the likelihood of the Makkah residents to comply with government recommendations against COVID-19 while adherence to PB, which would contribute to the reduction in the spread of the pandemic in Makkah city. Further, the RS is recognized as a significant mediating factor between PRP and CGRS during the COVID-19.

The findings of this study help in understanding the role of residential satisfaction during pandemics and, hence, stressing the important of residential qualities that need improvements for better sustainable cities in the future.

While all countries are strategizing to mitigate the impact of COVID-19, it is equally important to access residential satisfaction in the cities with high visitor inflow. Limited research has been done in Saudi Arabia.

The purpose of this paper is to investigate the impact of defects on the satisfaction of residential construction customers. Three working hypotheses were tested: first, defects in residential construction impact the customer satisfaction; second, different defects have different impacts on customer satisfaction; and third, interviewing customers about defects in their residential units is not a reliable method to collect data.

The research investigated correlations between data on defects and customer satisfaction surveys carried out by a construction company on its projects. Data were cross-checked to determine what kinds of defects have the worse impact on customer satisfaction.

The occurrence of defects does not necessarily jeopardize customer satisfaction, although it appears to be a concern to the customers who responded to the survey. When the occurrence of defects did interfere with customer satisfaction, it was found that the worse impacts resulted from the occurrence of multiple defects in a single unit, the inability of the construction company to communicate with the customer after a claim was filed, and the occurrence of functional defects. Results suggest that interviewing customers about the defect occurrence in their units is not a reliable method to collect data for research purposes.

Results can be used to help companies better define continuous improvement activities and avoid the occurrence of defects that cause the worse impacts to customer satisfaction.

Data availability is a challenge for studies on defects. This study had direct access to data from a construction company, which made the presented analyses possible.

The purpose of this paper is to identify and validate user requirement related building performance attributes and sub attributes for performance evaluation of government residential buildings.

User requirements in a building were listed from ISO 6241-1984 (E). Seven building performance attributes were identified through literature review and linked with the user requirements. Three more attributes not directly related to building performance but that could influence user satisfaction were also identified. The attributes were grouped into physical, environmental and external factors to suit the intervention strategies proposed to be implemented by maintenance agencies to enhance user satisfaction. The need for amplifying the attributes for better comprehension by occupants was felt; hence, characteristics of each of these attributes were listed based on literature survey and review. In total, 42 such sub attributes were identified to amplify ten attributes. To validate the adequacy of these attributes, an online survey was launched to garner feedback on first adequacy of the attributes and secondly to confirm whether there is a necessity for amplification of attributes for better comprehension by occupants. In total, 200 responses were received through the online survey, and the data received were categorized as per gender, location, sector, profession and finally civilian/military.

The outcome of the survey revealed that 84% of the participants felt that the attributes were adequate enough to assess building performance and 75% of them agreed that amplification of attributes through sub attributes as essential for better comprehension and to avoid ambiguity in response. Also the seven identified attributes were ranked from 1 to 7 with 1 being the most important. Weights of each attribute in the scale of 1 were also arrived at based on the responses. Similar exercise was carried out for all sub attributes.

Present research is confined to government residential buildings that are constructed and maintained through public funds and hence individual occupants are not constrained by economics. Other type of building infrastructure used for training, sports, storage, medical, etc., will have certain more specific performance parameters in addition to the ones identified in this paper for residential buildings. Economics also become a factor from users' perspective in case of private residential buildings which does not form part of the scope of this paper. However, as a future scope, the number of attributes can be escalated depending upon the type of building being surveyed, keeping the identified attributes as core attributes.

This paper links the end user satisfaction with building performance and the outcome of surveys will provide useful insights to the behaviour of buildings as well the efficiency and effectiveness of the existing maintenance management systems. Survey based on these attributes and sub attributes will enable the facility managers to ascertain the satisfaction level of occupants with respect to building performance, satisfaction with respect to external factors such as accessibility, amenities and societal issues other than building performance. It will enable the facility managers and decision makers to prioritize their maintenance according to importance, availability of funds, etc. It will also provide a data bank over the years that can indicate the changing aspirations of occupants of government residential buildings. This will enable policymakers to review specifications, authorizations and scales.

This paper links user requirement with building performance. ISO 6241-1984(E) forms the basis for user requirement. Survey based on these user requirement related building performance attributes shall enable facility managers prioritize their maintenance efforts in management of facilities.

It is often necessary to assess the satisfaction of the house users with the house environment, in other words the compliance of the environment with their expectations, needs and goals.

The quality of residence and environment affects the general life satisfaction of the human. If the residents are satisfied with their residences and residence environments, this influences their psychological and physical health and these all together have an impact on the structure of the society. Therefore if the variables influencing the satisfaction of the people with their housing environment are known, this will aid us to set the criteria for the design of the housing and its environment. The aim of this study is to define the expectations of mass housing users from the houses and their environment and to assess the satisfaction of Bahcesehir Mass Housing users with the area they live in. The needs and expectations of families with different ages, cultures, educational backgrounds and income levels have been analyzed and the kinds of conditions necessary for satisfaction have been defined.

The factors necessary for the satisfaction of the users with the houses and their environment have been determined on the basis of the collected information about the features of the household, the houses and the house environment.

The survey within the scope of this study was carried out through 400 questionnaires. 327 of them were filled out in multi-family houses and 73 in single-family houses.

The findings of this study show that, not only the quality of the residence but also the environment of the residence is important. Residential environment constitutes not only the physical components of the residential area but also social and economic factors.

The assessments within this study will serve as a guide for future studies aiming to increase the quality of mass housing by taking the wants and needs of the mass housing users into consideration.