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The purpose of this paper is to address the knowledge gap in the field of dark tourism by understanding the phenomena of phoenix tourism, which focuses on the transformation and rebirth of places following death and disasters.

The paper builds on existing theoretical understanding of dark tourism and disaster recovery to explore destination image recovery within the tourism industry. It uses phoenix tourism as a lens to understand the social, cultural and economic context of post-disaster tourism destination recovery and rebranding in the aftermath of the Indian Ocean Tsunami and Hurricane Katrina.

A presentation of post-disaster strategies and recommendations are given with attention to the re-branding of images once associated with death and darkness to enhance a destination’s resilience.

For local policymakers, tourism leaders, researchers and community developers, this research describes strategies that facilitate rebranding dark tourism sites, such as areas of rebirth or “phoenix tourism”, to enhance destination recovery image and to promote a more disaster- and risk-resilient tourism industry.

This paper bridges the knowledge gap by defining and contributing to the theoretical understanding of phoenix tourism as it identifies the what, how and why elements of the phenomena of phoenix tourism. Furthermore, the authors propose how to overcome negative destination images to preserve, present or redefine an image of a tourist destination “overcoming”, and eventual “rebirth” serves to re-calibrate resilience of the tourism industry and regional redevelopment.

The environment of uncertainty that emerged due to COVID-19 brought the need for the creation of new policies and strategies. In this aspect, it has been observed that various recovery strategies have been adopted by policymakers. Thus, this study aimed to investigate the efforts of destinations for senior tourism and to determine the development and change in the academic studies and related strategies. The methodology was based on a literature review and examining policy documents linking senior tourism, tourism destinations, and post-COVID-19 strategies. In this vein, this study is exploratory and displays a conceptual foundation for future research.

This paper discusses the outcomes of an exploratory study into the innovations, adaptations, and best practices that the tourism and hospitality sector in Africa should implement in dealing with coronavirus disease 2019 (COVID-19) pandemic-induced disruptions.

This paper was based on data collected through qualitative approaches by reviewing published academic articles and unpublished documents, including websites, media reports and global public health entities such as the World Health Organization (WHO). Because of the lack of reliable data in some cases, this study is inductive in nature.

The main finding of this research suggests that Africa which is seemingly the least affected in infection and casualty rates has conversely borne the brunt of the negative responses from the global community in travel restrictions and mobility curtailment. Overwhelming trends suggest the domestic tourism market does not have the spending capacity of international visitors who arrive with foreign currency, inevitably main-stream in the form of USD, EURO and GBP, with their spending power estimated at between 1:18 and 1:22. The fragmented, cascaded and sometimes disorganised approach in dealing with policy adoptions and implementation in managing developments around the pandemic further inhibits a compelling approach to continent-wide tourism and hospitality revival.

This paper highlights trends, innovations, and adaptations to COVID-19-related revival strategies for Africa and contributes to academic debates on the topic which, in the Global South context is currently under-researched.

The goal of this paper is to narrate about tourism in Sri Lanka in the context of the current pandemic and other challenges and identify innovative solutions to rebuild tourism.

This qualitative study was undertaken by employing mainly secondary data sources.

Since the 26-year long civil war in Sri Lanka ended in 2009, tourism grew to unprecedented levels over the next ten years. Sri Lanka had formulated strategies to attract six million tourists and US$ 10 billion earnings by 2025. Tourism had been the third highest foreign exchange earner of the country representing over 5% of GDP, around 500,000 employees. The 2019 Easter Sunday terrorist attacks that killed 269 people severely affected tourism. Within a year of the attacks, the global COVID-19 pandemic further impacted tourism further. The current war in Europe added to the problems of Sri Lanka, which in 2022 plunged to its worse economic and political crisis. The protesters against the political corruption and fiscal mismanagement demanded the resignation of the President, Prime Minister and the Cabinet. In spite of these major challenges, this paper attempts to bring some optimism about the future potential of tourism in Sri Lanka.

This paper suggests 12 key measures and 9 suggestions for innovation to rebuild tourism in Sri Lanka from 2022 to 2030.

This chapter introduces the tourism–disaster–conflict nexus through a comprehensive review of the contemporary social science literature. After reviewing conceptual definitions of tourism, disaster and conflict, the chapter explores various axes that link through this nexus. The linkages between tourism and disaster include tourism as a trigger or amplifier of disasters, the impacts of disasters on the tourism industry, tourism as a driver of disaster recovery and disaster risk reduction strategies in the tourism sector. Linkages between tourism and conflict include the idea that tourism can be a force for peace and stability, the niche status of danger zone or dark heritage tourism, the concept of phoenix tourism in post-conflict destination rebranding, tourism and cultural conflicts, and tourism’s conflicts over land and resources. Linkages between disaster and conflict include disasters as triggers or intensifiers of civil conflict, disaster diplomacy and conflict resolution, disaster capitalism, and gender-based violence and intra-household conflict in the wake of disasters. These are some of the conversations that organise this volume, and this introductory chapter ends with a summary of the chapters that follow.

A case study about the creation of four scenarios that were used to make sense of the fast-moving pace of COVID-19 and the consequences for New Zealand tourism.

Adapting global visitor economy scenarios, a set of New Zealand tourism scenarios were constructed using a “back of house Shell” method and were supplemented with an expert panel to test the reliability and validity of the scenarios.

The four scenarios constructed were based on two critical uncertainties, namely economic recession and the moral dilemma of the consumer. Four scenarios were portrayed using film and TV titles to help participants visualise the scenarios. Crazy Rich Asians: Recovery represented many of the attributes of tourism in New Zealand prior to COVID-19 i.e. a focus on high value tourists from Asia. Contagion: Survival of the Fittest represented the reality of the COVID-19 pandemic. This Side of Paradise: ReThinking Tourism focused on rebuilding tourism based upon the principles of sustainability. The Colony: Gated Communities represented fortress destinations trying to keep COVID-19 at bay. Each scenario portrayed several features including a unique narrative, tourism, the tourist, vision, strategy and risks. The paper highlighted the trade-offs and conflicts between the scenarios as COVID-19 unfolded in different directions.

In a fluid situation, the paper reminds readers of the value of scenarios as framing devices to understand the fast-moving pace of COVID-19 when New Zealand was in unchartered waters. Thus, this study highlights how a scenario-planning process builds resilience and foresight to help stakeholders and actors make sense of crisis situations.

COVID-19 impacts different groups and subsectors of tourism unevenly, with massive vulnerabilities in tourism operating systems among urban tourism areas. Different types of COVID-19 related crises depend on isolation or returning to “normal” in various urban areas. Boosting domestic tourism activities to spark resilience before international demand returns is essential to stimulating local demand worldwide. This paper aims to build upon a non-exhaustive review of the scientific literature about tourism resilience issues to see the bigger picture of tourism resilience on three levels worldwide.

This research applies a content analysis technique to collect research data from the latest scientific papers on tourism resilience issues. This study will use searching and filtering on the Scopus web database and based on the VOSviewer algorithm to identify useful insights and determine a framework for tourism resilience issues on three levels.

The outcome of three aspects of resilience, which mainly relate to the development of tourism industry sectors (transportation, accommodation, food and beverage) and other industries (research and education) connected to urban tourism resilience, could be useful for future researchers to explore less-studied issues and policymakers’ future application.

The research data are mostly from literature reviews of papers that may not interpret all contemporary resilience issues and the research data are based on urban areas alone.

The research idea is fresh and adds new knowledge to professionals’ or policymakers’ future applications.

Objectives: To analyze the tourism policies introduced in response to the impact of the COVID-19 pandemic on tourism at the national, state and local levels, considering governmental functions and intergovernmental coordination.

Methodology: The methodology consisted of a review of the scientific literature on public policies, intergovernmental coordination and government functions, in addition to an empirical observation and analysis of norms and legal acts related to the combat against COVID-19 pandemic in four municipalities in the state of Rio de Janeiro, Brazil. The municipalities of Armação dos Búzios, Paraty, Petrópolis and Rio de Janeiro were selected because of their economic dependence on tourism.

Main Results and Contributions: The most important contributions were the theoretical and methodological model of the analysis of government functions combined with the review of intergovernmental coordination.

Originality/Value: To study tourism policies in a time of pandemic, since government functions, when analyzed in a tourism-related context, were conducted in non-pandemic contexts.

Conclusions: Municipal horizontal coordination is highlighted since it has positively impacted the actions of control and flexibility of pandemic measures. It was further noted that the role of the guarantor government was different throughout the whole process.

Limitations: As the study is ongoing and is part of an international project on tourism and pandemic, other data collection techniques will be included.

Since the last decade, urban heritage tourism has picked up pace in India, specifically through the proliferation of heritage walks. Diversified in their modes of exploration and themes, these walks contribute towards increased awareness and appreciation of cultural heritage. As society reels under the impact of the COVID-19 pandemic and socio-political problems, heritage walks can become a tool to address issues within the restructured tourism practices. Discussions on sustainable heritage practices in Europe foreground the role that heritage walks play in promoting resilience, responsibility and a sense of shared heritage through the active engagement of various stakeholders. It follows that the digital space offers new opportunities for a more participatory cultural consumption model. Taking cues from Europe and Germany in particular, this study discusses innovative possibilities for inclusive urban heritage tourism practices that integrate urban regeneration, heritage sustainability and community well-being.