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This paper aims to provide answers to the question: “What innovations would enable the tourism and hospitality industry to re-build?”.
Abstract
Purpose
This paper aims to provide answers to the question: “What innovations would enable the tourism and hospitality industry to re-build?”.
Design/methodology/approach
At the outset, it redefines the concept of ‘Innovation” in the context of the hospitality and tourism industry. It then focuses on post-pandemic re-building best practices in tourism and hospitality. It captures the essence of the articles in this theme issue collection on innovative actions from around the world and presents concluding remarks.
Findings
This article summarises the key findings of this theme issue and it draws generalized conclusions about re-building the tourism and hospitality industry. In conclusion, 14 key learning outcomes are presented. These include topics such as: rethinking tourism and hospitality products and services, sustaining resilience, collaboration between the government, academia and industry, special interest tourism, domestic tourism, crisis management, digital transformation, the health and safety of all stakeholders, operational efficiencies and environmental sustainability.
Research limitations/implications
This research contributes to the emerging research theme of tourism and hospitality post-pandemic re-building.
Practical implications
There are a number of practical implications in terms of industry approaches to the adoption of innovative strategies to re-build tourism and hospitality operations around the world.
Originality/value
Readers who are interested in international best practices of hospitality and tourism should find this concluding article of interest.
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Grazia Di Giovanni and Lorenzo Chelleri
The purpose of this paper is to explore the concept of build back better (BBB) in contexts affected by depopulation and shrinking economies discussing how and if its principles…
Abstract
Purpose
The purpose of this paper is to explore the concept of build back better (BBB) in contexts affected by depopulation and shrinking economies discussing how and if its principles are able to drive the recovery pattern toward a sustainability re-development path.
Design/methodology/approach
BBB principles’ usefulness in driving toward a sustainable post-disaster recovery has been tested in L’Aquila’s area (Italy) – severely affected by an earthquake in 2009 – through interviews and analyses of reconstruction plans and policies.
Findings
Although most of the BBB principles can be recognized within the intentions of plans and policies, the recovery process highlights a major fallacy in addressing the pre-disaster socio-economic stresses inducing to shrinkage and depopulation development lock-ins.
Practical implications
Although most of the principles can be recognized in the intentions of plans and policies, the recovery process highlights a main fallacy of the “BBB paradigm”: the need of addressing pre-disaster socio-economic stresses while recovering from the shocks was not explicitly nor implicitly addressed.
Originality/value
Shrinkage as a process of territorial transformation has been little explored in relation to natural hazards and post-disaster contexts. Indeed, while from one side BBB concept and principles drive toward a potential mitigation of the main risks while re-building, it results challenging to overcome the built environment re-building priorities to question whether, what and how to re-build while investing in socio-economic recovery. Reverting, or accepting, shrinkage could indeed implies to not build back part of the urban fabric, while investing in skills and capacity building, which, in turn, would be difficult to justify through the reconstruction budget. The tension between re-building (better, the built environment) and re-development (skills and networks, at the expense of re-building) is critical when BBB faces disasters happening in shrinking territories.
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Research with parents of children with disabilities indicates one of the major hindrances to collaboration with professionals is difficulty with trust. However, it is also known…
Abstract
Research with parents of children with disabilities indicates one of the major hindrances to collaboration with professionals is difficulty with trust. However, it is also known that student outcomes are improved when there is a positive working relationship between parents, educators, and students, one that is founded on trust. This chapter explores the foundational constructs of trust and its role in parent-professional collaboration, from both literature in the field and the chapters contained in this volume. It suggests that trust is an essential component in securing identity, opportunity, and belonging, and offers strategies for (re-)building home-school collaborative partnerships based on principles of trust.
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Ibrahim M. Mahdi, Khaled Al‐Reshaid and Sami M. Fereig
The purpose of this paper is to look into the mass production of dwelling units and the conflict encountered when the economics versus quality, sometimes resulting in a waste of…
Abstract
Purpose
The purpose of this paper is to look into the mass production of dwelling units and the conflict encountered when the economics versus quality, sometimes resulting in a waste of public funding resources and extra re‐building time.
Design/methodology/approach
This paper proposes a decision model for deciding the optimum house delivery alternatives for both the recipients and the Government. The decision model is designed using the analytical hierarchy process. Where multiple criteria are incorporated for such as waiting time, citizen satisfaction, and quality of work, house delivery‐time, cost, losses and finally, management responsibility.
Findings
Partially constructed houses enable the possibility of many alternatives by the recipients, which in turn avoids the drawbacks of rebuilding and at the same time, maintains work quality. The partially constructed housing system is proved to be effective in making a trade‐off between the government purposes and recipients desires, but with a variable percentage of partial construction.
Originalty/value
The analysis of the surveys stresses the importance of different alternatives within the partially constructed housing system in order to reduce waiting time and construction cost thus increases the satisfaction of occupants. The validity of this study continues to be effective to this date, as the Government's housing policies have not yet changed or streamlined, consequently re‐building continues to be the theme of many public houses after hand‐over to recipients.
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León Poblete and Anna Bengtson
The purpose of this paper is to explore an important management aspect of business relationship dynamics, namely, the reactivation process of previously ended buyer–supplier…
Abstract
Purpose
The purpose of this paper is to explore an important management aspect of business relationship dynamics, namely, the reactivation process of previously ended buyer–supplier relationships.
Design/methodology/approach
A processual case study approach focusing on a single in-depth case has been used. The case is based on longitudinal data from a number of sources concerning one reactivation failure.
Findings
Grounded in previous research and based on this study’s case findings, the authors have designed a model of analysis for relationship reactivation processes. Using the model on this study’s particular case, the authors show how the structural properties of network embeddedness and resource ties worked in favor of the process, whereas the social bonds and the lack of them led to mistrust that disturbed the negotiation and, hence, worked against the reactivation process.
Originality/value
This study makes a contribution to the field of relationship dynamics by exploring relationship reactivation processes. The designed model shows how reactivation can be understood as an interplay between structural properties and (re)building activities and contributes new knowledge on factors that affect this process.
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Emma Tonkin, Annabelle M. Wilson, John Coveney, Julie Henderson, Samantha B. Meyer, Mary Brigid McCarthy, Seamus O’Reilly, Michael Calnan, Aileen McGloin, Edel Kelly and Paul Ward
The purpose of this paper is to compare the perspectives of actors who contribute to trust in the food system in four high income countries which have diverse food incident…
Abstract
Purpose
The purpose of this paper is to compare the perspectives of actors who contribute to trust in the food system in four high income countries which have diverse food incident histories: Australia, New Zealand (NZ), the United Kingdom (UK) and the Island of Ireland (IOI), focussing on their communication with the public, and their approach to food system interrelationships.
Design/methodology/approach
Data were collected in two separate studies: the first in Australia, NZ and the UK (Study 1); and the second on the IOI (Study 2). In-depth interviews were conducted with media, food industry and food regulatory actors across the four regions (n=105, Study 1; n=50, Study 2). Analysis focussed on identifying similarities and differences in the perspectives of actors from the four regions regarding the key themes of communication with the public, and relationships between media, industry and regulators.
Findings
While there were many similarities in the way food system actors from the four regions discussed (re)building trust in the context of a food incident, their perceptions differed in a number of critical ways regarding food system actor use of social media, and the attitudes and approaches towards relationships between food system actors.
Originality/value
This paper outlines opportunities for the regions studied to learn from each other when looking for practical strategies to maximise consumer trust in the food system, particularly relating to the use of social media and attitudes towards role definition in industry–regulator relationships.
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Although recent years have seen a considerable increase in the number of people living in abominable conditions as well as a rapid increase in the incidence of natural disasters…
Abstract
Although recent years have seen a considerable increase in the number of people living in abominable conditions as well as a rapid increase in the incidence of natural disasters rendering thousands of people homeless, few architects are aware of the possible contribution they could make to both development and humanitarian relief. This paper focuses on a particular series of educational workshops for architects and architecture students interested in the field of development and participatory practice: the Summer Schools organised by Architecture Sans Frontières - UK, a not-for-profit organisation that focuses on both equitable and sustainable approaches to development. It looks at the observations from the participants on the workshops and building exercise of one particular ASF-UK Summer School focusing on ‘Vulnerability and Risk: Rebuilding Communities after Disaster’ held between the first and the sixth of September 2006, at the Eden Centre in Cornwall, in collaboration with International Development in Extreme Environments (IDEE), discussing the aims and setup of this workshop, the lessons it attempted to bring across as well as participants' experiences.
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The concept of culture is defined in several ways in different contexts. In the case study of Old Paukku (1993-2003) the actors were using the word “culture” in their…
Abstract
The concept of culture is defined in several ways in different contexts. In the case study of Old Paukku (1993-2003) the actors were using the word “culture” in their argumentation in several ways. The discourses were varying and developing during the planning, decision-making and re-building process. The word “culture” may not be “swear word like in old times” - this was how a local politician told me in the interview - but still it's not a blessing either. Anyway “the cultural heritage (of the built environment)” seems to arouse same suspicions nowadays as “the culture” earlier. The local authorities (i.e. the town municipalities as actor in the culoture life) and the industry (i.e. the organisation of local entrepreneurs as actor) seemed at first to be heading towards different courses in the planning and developing project of the old factory area. In the beginning of the research period many different discourses of cultural policy (DCP) and town planning strategies (TPS) prevailed. There were a lot of talk about the image in the economics and cultural heritage sites on the national level. In this paper I shall clarify how the process and the discourses during the process were changing and how Old Paukku (the old factory) was developed into “a cultural heritage site” in these discourses. The word discourse' is explicated here in the Foucaldian meaning and it is condequently including the ‘power’.
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This study aims to examine minority representation amid the largest police departments in the USA that employ at least 500 sworn officers to determine whether the passage of…
Abstract
Purpose
This study aims to examine minority representation amid the largest police departments in the USA that employ at least 500 sworn officers to determine whether the passage of Executive Order 13684 (2014)—a comprehensive criminal justice reform initiative to identify policing best practices and offer recommendations on how those practices can promote effective crime reduction while (re)building public trust—had any policy impact for increasing racial diversity in policing.
Design/methodology/approach
Survey responses on race and ethnicity are collected from 83 police departments across three cross-sectional points in time (2007–2013 and 2013–2016) to examine changes in racial diversity.
Findings
The findings suggest that nearly 20% of the police departments in this study had increases in racial diversity that could be attributed to Executive Order 13684 (2014).
Research limitations/implications
Insufficient time may have lapsed between the passage of Executive Order 13684 (2014) and the last survey collection period to generate meaningful change.
Practical implications
This study responds to the call by the President’s Task Force on 21st Century Policing (2015) to highlight those successful police departments, as well as those less successful police departments, for improving diversity in the police force.
Originality/value
To the best of the author’s knowledge, the findings from this study provide one of the first attempts to examine how federal recommendations impact local policing practices.
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