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Article
Publication date: 31 July 2023

Sarah Page and Sean Griffin

This paper aims to explore the tripart relationship between British police officers, Local Authority representatives and community members based on a Midlands neighbourhood case…

Abstract

Purpose

This paper aims to explore the tripart relationship between British police officers, Local Authority representatives and community members based on a Midlands neighbourhood case study. It focuses on experiences of the strengths and challenges with working towards a common purpose of community safety and resilience building.

Design/methodology/approach

Data was collected in 2019 prior to enforced COVID lockdown restrictions following Staffordshire University ethical approval. An inductive qualitative methods approach of semi-structured individual and group interviews was used with community members (N = 30) and professionals (N = 15), using a purposive and snowball sample. A steering group with academic, police and Local Authority representation co-designed the study and identified the first tier of participants.

Findings

Community members and professionals valued tripart working and perceived communication, visibility, longevity and trust as key to addressing localised community safety issues. Challenges were raised around communication modes and frequency, cultural barriers to accessing information and inadequate resources and responses to issues. Environmental crime was a high priority for community members, along with tackling drug-related crime and diverting youth disorder, which concurred with police concern. However, the anti-terrorism agenda was a pre-occupation for the Local Authority, and school concerns included modern slavery crime.

Originality/value

When state involvement and investment in neighbourhoods decline, community member activism enthusiasm for neighbourhood improvement reduces, contrasting with government expectations. Community members are committed partnership workers who require the state to visibly and demonstrably engage. Faith in state actors can be restored when professionals are consistently present, communicate and follow up on actions.

Details

Safer Communities, vol. 22 no. 4
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 20 July 2023

Kenyth Alves de Freitas, Barbara Bechler Flynn, Ely Laureano Paiva and Amrou Awaysheh

This paper investigates how companies become resilient to supply chain (SC) piracy through using transactional and relational governance mechanisms to develop strategies effective…

Abstract

Purpose

This paper investigates how companies become resilient to supply chain (SC) piracy through using transactional and relational governance mechanisms to develop strategies effective in environments characterized by weak regulative institutions and mistrust.

Design/methodology/approach

This study developed case studies of nine large manufacturers with operations in Brazil.

Findings

The companies employed transactional and relational governance mechanisms to learn from past incidents, anticipate, and respond to the threat of SC piracy, becoming more resilient over time. Transactional governance mechanisms reduced risk triggers through technology, while relational governance mechanisms enhanced trust between SC and non-SC members, allowing the members to build social capital.

Practical implications

The authors provide practical guidance for managers and policymakers in developing risk management strategies based on technology and collaboration to reduce SC piracy in environments characterized by mistrust.

Social implications

SC piracy is a serious problem for global operations and SCs in many low-cost manufacturing locations. Besides the cost and service level consequences, the authors also highlight worker safety consequences, including the potential for kidnapping, psychological trauma, injuries, and death.

Originality/value

This study focuses on the little-researched topic of SC piracy. The authors examine the negative effects of a weak institutional environment, while most prior research focuses on the positive effects of a strong institutional environment. The authors position transactional and relational governance mechanisms as essential elements of SC risk resilience.

Article
Publication date: 27 January 2023

Felix Preshanth Santhiapillai and R.M. Chandima Ratnayake

This paper aims to propose a methodology to support public managers' adaptation of the Hoshin Kanri (HK) strategy deployment approach in the context of lean thinking (LT)…

Abstract

Purpose

This paper aims to propose a methodology to support public managers' adaptation of the Hoshin Kanri (HK) strategy deployment approach in the context of lean thinking (LT), considering strategic alignment and consensus reaching when prioritizing a vital few of the organization's continuous improvement (CI) projects.

Design/methodology/approach

The methodology incorporates the A3 problem-solving report into the HK approach to identify and outline CI projects. The priority and deployment of the projects are weighted by a composite score for impact and innovation using the Delphi method. The proposed methodology was applied in one Norwegian police district as part of action research.

Findings

The obtained results indicate that the proposed methodology provides an intuitive and systematic approach to weigh the importance and ensure alignment of CI projects with the organization's strategy and goals. Consequently, this minimizes the possibility of strategy deployment priorities being weighted by decision bias and siloed decision-making.

Originality/value

The literature on strategy deployment in the context of LT in police services is significantly limited and this study aids in fixing this gap. The adapted HK approach can support the implementation of LT as an integral part of a comprehensive strategic management system, thereby enabling knowledge sharing and exploration of the extendibility of implemented best practices and improvement ideas to problems arising across the organization.

Details

The TQM Journal, vol. 35 no. 8
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 17 October 2023

William Pelfrey and Steven Keener

This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency…

Abstract

Purpose

This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency decision-makers.

Design/methodology/approach

A multi-method approach was employed, leveraging pre- and post-implementation data collection phases. Data were collected via surveys of officers and focus groups with officers, as well as interviews with agency decision-makers.

Findings

While officers were originally resistant to the STOP Card program, postimplementation perceptions, evinced through both survey and focus group data, were supportive. Agency administrators were consistently supportive of the initiative.

Originality/value

This is a novel program, implemented by a university police agency set in an urban area. The utility of this and similar efforts may influence agency initiatives.

Details

Policing: An International Journal, vol. 46 no. 5/6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 27 March 2023

Stephanie Van Ha and Ivan Sun

The purpose of this paper is to examine Asian Americans' perceptions of the police, specifically how they construct support. Although such literature has been growing in recent…

Abstract

Purpose

The purpose of this paper is to examine Asian Americans' perceptions of the police, specifically how they construct support. Although such literature has been growing in recent years, research on Asian American interactions with the police remains limited. Additionally, this paper is situated within the theoretical framework of system justification theory to account for Asian Americans' views of the police.

Design/methodology/approach

This study relies on interview data collected from 20 Asian Americans residing in mid-Atlantic states. Participants were either recruited directly by the researchers or through the snowball-sampling method.

Findings

Police support is influenced by perception of neighborhood safety, personal police contact and empathetic feelings toward the police. Specifically, regarding the latter component, humanizing or empathizing with police officers is a form of rationalizing individual police misconduct that reinforced police legitimacy. Most participants had similar characteristics and displayed police justification. Additional research is needed regarding what characteristics or patterns are likely to lead to lower levels of police justification.

Originality/value

This article's findings improve our understanding of system justification among Asian Americans, particularly as it relates to policing.

Details

Policing: An International Journal, vol. 47 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 8 January 2024

Rebecca Phythian, Stuart Kirby and Lauren Swan-Keig

The importance of multi-agency information sharing is recognised as central to tackling crime and disorder in an intelligence-driven environment. However, whilst technology can…

Abstract

Purpose

The importance of multi-agency information sharing is recognised as central to tackling crime and disorder in an intelligence-driven environment. However, whilst technology can facilitate and enhance this process, barriers to effective agency information exchange are consistently reported. This paper aims to categorise how information sharing takes place in a law enforcement operational setting and whether there is scope to improve the process.

Design/methodology/approach

There were two stages to the method; firstly, a select group of practitioners with intelligence-related experience (n = 28) were interviewed to identify the most common approaches to operational information sharing. This generated a categorisation model, which was tested with a larger group of practitioners (n = 73). A mixed-methods approach was adopted.

Findings

The research found consensus surrounding four different approaches to information sharing, labelled as: (1) inform and request, (2) meet and share, (3) customised database and (4) integrated systems. These are used at various levels of frequency, dependent on the operational context.

Originality/value

This research provides original evidence-based research to show law enforcement practitioners vary in the way they share information. By demystifying and categorising the process, it provides understanding for practitioners, policymakers and researchers, allowing barriers to be more readily tackled in a much more cost-effective manner.

Details

Policing: An International Journal, vol. 47 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 28 June 2023

Carolyn A. Lagoe, Derek Newcomer and Ashley Fico

The purpose of this study is to consider the potential use of social marketing to enhance safety compliance in a biomedical research laboratory.

Abstract

Purpose

The purpose of this study is to consider the potential use of social marketing to enhance safety compliance in a biomedical research laboratory.

Design/methodology/approach

This project used focus group discussions (n = 32) and semi-structured interviews (n = 10) to gather information on occupational health and safety professionals’ perceptions of safety culture, knowledge of barriers and facilitators of safety at the worksite and insights on how to effectively communicate safety information to employees through a campaign effort.

Findings

Results outlined the barriers (e.g. structural obstacles, lack of awareness of policies, perception of occupational safety and health professionals as safety police) and facilitators (e.g. rapport building, partnering with formal leadership and demonstrating the value of services) of safety and safety communication.

Originality/value

Results from this work add to theoretical and practical knowledge regarding how risk may be effectively addressed by using social marketing and health behavior theories to promote voluntary adherence to existing rules and recommendations.

Details

Journal of Social Marketing, vol. 13 no. 4
Type: Research Article
ISSN: 2042-6763

Keywords

Article
Publication date: 28 September 2021

Muhammad Irfan, Omar Khalid Bhatti and Ali Osman Ozturk

Emergence of COVID-19 has posed a big challenge around the world demanding responsible behavior at all levels for effective mitigation of its adverse effects on humanity. Despite…

Abstract

Purpose

Emergence of COVID-19 has posed a big challenge around the world demanding responsible behavior at all levels for effective mitigation of its adverse effects on humanity. Despite deadly nature of the pandemic, people yet tend to violate the lockdowns, social distancing, and related protective measures. This study presents a critical view and identifies underlying causes of the deviant behavior of masses. It highlights specific areas where responsible leadership can make a difference in fighting the pandemic from organizational perspective.

Design/methodology/approach

Qualitative data collected through in depth interviews from three different countries - Pakistan, Turkey and Malaysia. The data was collected thrice with time lags and integrated view has been presented in this study.

Findings

The study finds that perceptual dissonance, cost of protective behavior, reactive attraction and perceived triviality of protective measures are some of the main causes of deviant behavior.

Research limitations/implications

Although the data have been collected from three countries, yet smaller sample size remains a limitation of the study. Similarly, the longitudinal data was collected once in each wave of COVID-19 and its increased frequency could make findings more reliable.

Practical implications

The findings provide an “analysis template” for responsible leaders to analyze any crisis situation in future. In the light of findings, leaders can locate causes of deviant behavior and the way they can influence behavior of employees in a crisis.

Social implications

The study is highly valuable in analysis of social dimension of COVID-19 crisis at organizational level. It clearly highlights the significance of social and financial support by responsible leaders for influencing the protective intentions of employees in an emergency situation.

Originality/value

The organizational perspective and the responsibilities of leaders for fighting the pandemic has not been adequately explored. This study has investigated the likely causes of deviant behavior of employees in adoption of protective measures. It also highlights the areas where responsible leaders can make a difference in inducing protective behaviors.

Details

Journal of Economic and Administrative Sciences, vol. 39 no. 4
Type: Research Article
ISSN: 1026-4116

Keywords

Article
Publication date: 20 April 2023

Sylvie Michel, Sylvie Gerbaix and Marc Bidan

This paper aims to study the dimensions and subdimensions of humanitarian supply chain resilience through the case of an non-governmental organization (NGO) logistics organization…

Abstract

Purpose

This paper aims to study the dimensions and subdimensions of humanitarian supply chain resilience through the case of an non-governmental organization (NGO) logistics organization facing the international COVID-19 pandemic.

Design/methodology/approach

The methodology of this empirical research paper is based on a qualitative study using semistructured interviews with key actors of the Médecins Sans Frontières Logistique (MSF Log), NGO during the COVID-19 crisis in 2020 and 2021.

Findings

The data analysis highlighted four main dimensions of humanitarian supply chain resilience: organizational capacity, collaboration, flexibility and humanitarian culture. The transversal importance of the information system and that of the humanitarian culture were also pointed out. Furthermore, the authors have identified the subdimensions of each dimension; these subdimensions further elaborate the main dimension and provide a more detailed understanding of the concept. These dimensions require both proactive and reactive actions to be effective. Finally, based on these empirical results, a conceptual model of humanitarian supply chain resilience is proposed.

Research limitations/implications

Additionally, further research can be done to explore the impact of digital technologies on the humanitarian supply chain resilience and how these technologies can be used to improve the resilience of humanitarian supply chains. Additionally, future research can also be conducted to explore how to measure the resilience of humanitarian supply chains and how to develop methods to improve the resilience of these supply chains.

Practical implications

The dimensions and subdimensions of resilience that have been highlighted may provide a guide for managers to target their actions, both responsively and proactively, to act on resilience over time when facing a crisis such as an international pandemic.

Originality/value

The value of this research is linked to the findings that result not only from literature about resilience but are also founded on an empirical and qualitative study of an NGO logistics organization facing an international crisis. The research provides an in-depth understanding of the practical application of supply chain resilience in a humanitarian context and the specific challenges and opportunities that arose during the COVID-19 pandemic for MSF Log. It also highlights the importance of information systems and humanitarian culture in maintaining the supply chain resilience. The findings of this research can be used as a guide for other humanitarian organizations to improve their supply chain resilience in times of crisis.

Details

Supply Chain Management: An International Journal, vol. 28 no. 5
Type: Research Article
ISSN: 1359-8546

Keywords

Open Access
Article
Publication date: 25 May 2023

Amanda Phelan

The purpose of this paper is to critically review the context of adult protection in Ireland with a focus on older people. The paper traces advances and current limitations in…

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Abstract

Purpose

The purpose of this paper is to critically review the context of adult protection in Ireland with a focus on older people. The paper traces advances and current limitations in policy, regulation, practice and legislation.

Design/methodology/approach

A review of historical and current contexts in adult safeguarding in Ireland is presented with consideration of key public reviews and commentaries related to care provision, governance and the legislative status of adults at risk.

Findings

While Ireland’s journey to provide adult safeguarding responses for older people has progressed since 2002, there remain many gaps. Further work needs to be addressed urgently to enable a comprehensive alignment of fit-for-purpose, responsive legislation, practice and policy to meet the complex and diverse needs of an increasing ageing population who may require safeguarding support. This includes fostering robust inter-sectorial collaboration, safeguarding legislation and cultural change related to human rights approaches.

Research limitations/implications

The paper is a discussion on the context of adults safeguarding in relation to practice, policy and legislation.

Practical implications

Identifies the need for significant reform in the Irish system of health service. Argues for an overarching, inter-sectorial approach to addressing adult safeguarding, which focuses on prevention as well as early intervention.

Originality/value

The paper offers a review of the current diverse elements comprising current adult safeguarding and older people in Ireland and integrates legislative, regulatory, policy and practice realities. Challenges are illustrated within the context of reactive rather than proactive safeguarding agendas which are linked to public scandals and debates. The paper argues for a more integrated and robust inter-sectorial approach to safeguarding underpinned by adult safeguarding legislation and an overarching governance structure.

Details

The Journal of Adult Protection, vol. 25 no. 3
Type: Research Article
ISSN: 1466-8203

Keywords

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