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1 – 10 of 146
Article
Publication date: 1 March 2000

Tat Y. Choi and Raymond Chu

Given the rapidly changing profile of travellers, in terms of their nationality, this study investigates Asian and Western travellers’ perceptions about the service quality of…

8386

Abstract

Given the rapidly changing profile of travellers, in terms of their nationality, this study investigates Asian and Western travellers’ perceptions about the service quality of Hong Kong hotels. Using a principal component factor analysis with a VARIMAX rotation technique, this study identifies seven hotel factors out of 33 hotel attributes and determines the levels of satisfaction among Asian and Western travellers. The seven hotel factors derived from factor analysis are: staff service quality, room quality, general amenities, business services, value, security, and IDD facilities. The results from the regression analysis suggest that Asian travellers’ overall satisfaction is primarily derived from the value factor, whereas their Western counterparts are influenced by the room quality factor. This study is strategically and managerially important to the Hong Kong hotel industry. Using the results of the study, hoteliers can focus their efforts to provide quality service and facilities that their Asian and Western customers perceive as being important and as having high value.

Details

International Journal of Quality & Reliability Management, vol. 17 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 4 September 2017

Chu Po Ho, Jintu Fan, Edward Newton and Raymond Au

In previous studies, enlarging the air gap between fabric and the skin through the placement of spacer blocks has been proven to improve air ventilation, particularly when the…

Abstract

Purpose

In previous studies, enlarging the air gap between fabric and the skin through the placement of spacer blocks has been proven to improve air ventilation, particularly when the pumping effect is activated during movement. These studies evaluated only the total thermal insulation (Rt) and moisture vapour resistance (Ret) by using a fabric thermal manikin. The purpose of this paper is to report the experience, perceived comfort level, and ventilation effect of two designed T-shirts in a wearer trial.

Design/methodology/approach

An athletic T-shirt (Vented Design) was designed by attaching spacer blocks to the underside of the fabric to enlarge the air gap. Eight subjects participated in the wearer trial, which comprised 30 min treadmill running, followed by 10 min of rest. At different points during the 40 min test period, subjects rated their body coolness, skin dryness, and overall comfort of the designed T-shirt. The testing was repeated with participants wearing the same T-shirt but without spacer blocks, which served as a control garment. The mean skin temperature of each subject was also measured to support survey findings.

Findings

The data were evaluated using independent t-tests. The T-shirt with spacer blocks provided higher ventilation than the control T-shirt after 10 min of running. Research limitations – because of limited resources, only eight subjects were recruited to this study. In addition, more T-shirt designs should be tested in the future to elucidate how T-shirt design affects ventilation performance.

Originality/value

This study investigated a T-shirt design wherein the air gap between the skin surface and fabric was increased. The results of the wearer trial showed that this design could be adopted as a design brief for further design development of related clothing. This study has implications for clothing designers developing functional clothing with improved ventilation.

Details

International Journal of Clothing Science and Technology, vol. 29 no. 5
Type: Research Article
ISSN: 0955-6222

Keywords

Article
Publication date: 28 September 2017

Hung-Chu Lin, Yang Yang, Robert McFatter, Raymond W. Biggar and Rick Perkins

The purpose of this paper is to examine criminal offenders’ dispositional empathy and relate it to perceived parenting characteristics of primary caregivers (measured as care and…

Abstract

Purpose

The purpose of this paper is to examine criminal offenders’ dispositional empathy and relate it to perceived parenting characteristics of primary caregivers (measured as care and overprotection) and inmates’ internal working models of the self and others (measured as attachment anxiety and avoidance, respectively).

Design/methodology/approach

Compared to a group of 110 college students, the group of 102 inmates indicated lower levels of cognitive and emotional empathy (measured as perspective taking (PT) and empathic concern (EC), respectively). Among inmates, perceived parental care was related to PT; parental overprotection was related to EC.

Findings

The inmates’ data fit a model suggesting a mediational role of attachment anxiety in the relation between perceived parental overprotection and EC. Also, inmates’ attachment avoidance moderated the relation between attachment anxiety and EC, so that the relation only occurred when attachment avoidance was not high. The findings suggested potential protective roles of early parental bonding and positive views of social others in enhancing empathy for justice-involved populations.

Originality/value

The findings shed light on how inmates’ perception of parenting related to both aspects of empathy and how cognitive representations of the self and others potentially underlie the association between perceived parenting and their disposition for EC. To cultivate dispositional empathy as a means of preventing delinquency, it is important to advocate not only parenting characterized as caring and warm, but also cognitive interventions on framing positive working models of social others, particularly for those who perceive their primary caregivers as overprotective and are highly avoidant to social closeness.

Article
Publication date: 5 September 2017

Chan Ka Ming

Since the launch of the Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA) in 2003, Hong Kong cinema is believed to have confronted drastic changes. Hong Kong…

Abstract

Purpose

Since the launch of the Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA) in 2003, Hong Kong cinema is believed to have confronted drastic changes. Hong Kong cinema is described to be dying, lacking creative space and losing local distinctiveness. A decade later, the rise of Hong Kong – China coproduction cinema under CEPA has been normalized and changed the once pessimism in the industry. The purpose of this paper is to demonstrate how Hong Kong cinema adjusted its production and creation in the first 10 years of CEPA.

Design/methodology/approach

Beginning with a review of the overall development, three paradigmatic cases are examined for reflecting upon what the major industrial and commercial concerns on the Hong Kong – China coproduction model are, and how such a coproduction model is not developed as smooth as what the Hong Kong filmmakers expected.

Findings

Collectively, this paper singles out the difficulties in operation and the limit of transnationality that occur in the Chinese context for the development of Hong Kong cinema under the Hong Kong – China coproduction model.

Originality/value

This is the author’s research in his five-year study of Hong Kong cinema and it contributes a lot to the field of cinema studies with relevant industrial and policy concern.

Details

Social Transformations in Chinese Societies, vol. 13 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 1 June 2002

George K. Chacko

Develops an original 12‐step management of technology protocol and applies it to 51 applications which range from Du Pont’s failure in Nylon to the Single Online Trade Exchange…

3848

Abstract

Develops an original 12‐step management of technology protocol and applies it to 51 applications which range from Du Pont’s failure in Nylon to the Single Online Trade Exchange for Auto Parts procurement by GM, Ford, Daimler‐Chrysler and Renault‐Nissan. Provides many case studies with regards to the adoption of technology and describes seven chief technology officer characteristics. Discusses common errors when companies invest in technology and considers the probabilities of success. Provides 175 questions and answers to reinforce the concepts introduced. States that this substantial journal is aimed primarily at the present and potential chief technology officer to assist their survival and success in national and international markets.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 14 no. 2/3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 May 2000

Frank B. Raymond

Recent developments in technology have provided educators with an extremely wide variety of electronic tools to assist them in achieving one of their primary objectives – the…

2007

Abstract

Recent developments in technology have provided educators with an extremely wide variety of electronic tools to assist them in achieving one of their primary objectives – the transmission of knowledge to others. One of the most important uses of these technologies in higher education has been their employment for the delivery of distance education. This article describes the types of technology available for the delivery of distance education (computer‐assisted education systems, audio/video‐mediated education systems, and computer‐mediated education systems), and has documented the effectiveness of these tools. It also discusses the successful experience of the school that pioneered the use of technology to deliver distance in the discipline of social work.

Details

Campus-Wide Information Systems, vol. 17 no. 2
Type: Research Article
ISSN: 1065-0741

Keywords

Article
Publication date: 17 August 2018

Md Shamim Talukder, Raymond Chiong, Yukun Bao and Babur Hayat Malik

The purpose of this paper is to identify the key facilitators and inhibitors of fitness wearable technology (FWT) adoption and the intention to recommend this technology.

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Abstract

Purpose

The purpose of this paper is to identify the key facilitators and inhibitors of fitness wearable technology (FWT) adoption and the intention to recommend this technology.

Design/methodology/approach

An innovative and integrated research model was developed by combining constructs from two well-established theoretical models, the extended unified theory of acceptance and use of technology (UTAUT2) and diffusion of innovation (DOI). The proposed research model was empirically validated using data collected from 392 respondents in China. The data was analyzed using the partial least squares method, a statistical analysis technique based on structural equation modeling.

Findings

The results indicate that performance expectancy, effort expectancy, social influence, habit, compatibility and innovativeness have significant direct and indirect effects on FWT adoption and the intention to recommend it. The significance of people’s intention to recommend FWT to others in social networking sites (e.g. Facebook, Weibo, and WeChat) is also confirmed.

Practical implications

The findings may facilitate the design and implementation of FWT products, applications and functionalities that can achieve high consumer acceptance and positive recommendations in social networks.

Originality/value

This study is among the first to investigate FWT adoption from behavioral, social and environmental perspectives. It also highlights the importance of social marketing campaigns and suggests directions of future wearable technology adoption research.

Book part
Publication date: 17 July 2007

Harriet Lönnqvist

This article focuses on humanities scholars’ information searching. David Ellis’ model of scholars’ information seeking is taking as a starting point for this study. For…

Abstract

This article focuses on humanities scholars’ information searching. David Ellis’ model of scholars’ information seeking is taking as a starting point for this study. For understanding the information needs and information seeking habits of humanities scholars, it is crucial to know about the nature of research processes within diverse humanities fields. The study at hand, therefore, starts from the premise that the information searching of humanistic researchers needs to be understood within the framework of the research process, and not as a phenomenon outside of it.

Based on 24 in-depth interviews in archaeology, art history, philosophy, and languages and linguistics, the article examines humanities scholars’ research processes. The purpose of this study is to analyse the research processes, their course and different stages, and to classify these into types. The purpose is also to examine the relationships between the types of research processes and the disciplines studied. Seven types of research processes were identified among scholars working in the fields studied. The types were named the Fly, the Sphinx Moth, the Mole, the Mockingbird, and the Spider.

The findings show that the representatives of a specific humanities discipline did not always proceed in their research in similar ways. There were distinct differences according to discipline, but important differences between scholars belonging to the same discipline could also be observed. The findings indicate that information seeking behaviour cannot be explained by factors that lie outside the researcher and the researcher's subject matter. Another important finding is that humanistic research often does not proceed in linear stages. There is more variability within the research and searching processes within humanities and among representatives of specific disciplines than is often presumed.

Details

Advances in Library Administration and Organization
Type: Book
ISBN: 978-1-84950-484-3

Article
Publication date: 20 August 2020

Manali Chatterjee and Titas Bhattacharjee

This study aims to understand the influence of R&D intensity and ownership concentration on performance of Indian technology SMEs, at the intersection of “value creation”…

1309

Abstract

Purpose

This study aims to understand the influence of R&D intensity and ownership concentration on performance of Indian technology SMEs, at the intersection of “value creation” perspective of corporate governance and country cultural context in innovation.

Design/methodology/approach

Cross-sectional data of 264 Indian technology SMEs have been employed to probe the impact of ownership and R&D intensity on market performance of the technology SMEs.

Findings

This study does not find support of individual influence of R&D intensity on SME performance. The authors find support for the “value creation” hypothesis of corporate governance in Indian technology SME context. This study finds that interaction of promoter's ownership concentration and R&D intensity has a positive influence on the performance of Indian technology SMEs.

Research limitations/implications

This study has deployed cross-sectional data. Future studies can examine the “value creation” hypothesis based on panel data for a long-run understanding. Ownership can be further segregated into different categories of ownership in future studies.

Practical implications

This study underscores on distinct necessity in the concentrated ownership in the context of Indian technology SMEs. The findings of the study may encourage policymakers to focus on the “value creation” of the technology SMEs than “value protection.”

Originality/value

This study aims to understand the market value of R&D practice of SMEs. The findings of this study establish that R&D intensity individually may not have any significant influence on SME performance. R&D intensity coupled with concentrated ownership can significantly increase SME performance. Thus, this study identifies factors that can help in SME innovation and growth options. Additionally, this study advocates for the fact concentrated ownership in technology SMEs of India by establishing the link with SME performance.

Details

South Asian Journal of Business Studies, vol. 10 no. 2
Type: Research Article
ISSN: 2398-628X

Keywords

Article
Publication date: 20 July 2012

F. Ian Stuart, Jacques Verville and Nazim Taskin

Despite the extensive body of research on the relationship between trust and performance in a supply chain environment, the concepts and the relationship between them has not been…

5548

Abstract

Purpose

Despite the extensive body of research on the relationship between trust and performance in a supply chain environment, the concepts and the relationship between them has not been fully understood. The purpose of this paper is to develop a model that links the antecedents of trust, trust itself and firm outcome success.

Design/methodology/approach

A questionnaire survey was conducted to gather the data for this study. Statistical analysis included factor analysis with reliability and validity tests, and partial least square of structural equation modeling.

Findings

The data suggest that trust is built principally through supplier centric traditional performance metrics such as delivery reliability and product quality conformance. However, contrary to the extant literature, the people oriented trust enablers (e.g. personnel exchange, interpersonal contacts) have no bearing on the establishment of trust.

Research limitations/implications

The research limitation is the relatively small sample size. However, this study can be perceived as a directional one for further research.

Practical implications

The results can be used by the managers to improve their understanding on the relationship with other parties in the supply chain.

Originality/value

The significant value of this research can be retained by buying firm managers. The results are particularly important for them to improve their understanding in how they allocate time and resources in managing their supply chains and partner firms.

1 – 10 of 146