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Life story work has a relatively long tradition in the caring sciences and is recognised as an important component of dementia care and practice. However, to date, there has not been a review of accessible life story resources. The paper aims to discuss these issues.

Following a systematic approach to identification and inclusion, 11 life story resources were reviewed to ascertain areas of commonality and divergence between the materials.

The authors were able to group the analysis under eight areas and at the end of this process, it was uncertain if life story work is a formal staff intervention or an informal activity that people with dementia and their families could engage in. Resources also varied in terms of whether the life story information was organised in a chronological way, or with topics of interest/discussion or with a combination of both. Life story evaluation and its impact on the life of the person with dementia is in need of development.

Across the resources the authors identified four reasons to do life story work which the authors have named as: emotional connections; interactional connections; building new connections and practical care connections.

There was limited guidance aimed at helping people with dementia to develop and compile their own life story.

This paper provides new insights into the usefulness, future directions and content of life story resources in dementia care. It will be of interest to those in health and social care as well as people living with dementia.

This paper presents a review and classification of reported experiments in job design. The study is confined, in the main, to published experiments directed towards the improvement of the motivational content of blue‐collar jobs, and is intended principally to provide a reference source to those researchers or practitioners engaged in work in this field. Before describing these experiments, we shall briefly review the methods available to the job designers who seek to restructure jobs. Much has been written on the subject and for this reason our discussion will be brief, nor will we discuss the history or development of job design principles which is adequately dealt with elsewhere.

This paper aims to question whether the Framework for Information Literacy for Higher Education adheres to the theory upon which it was based and to examine the actions of the Association of College and Research Libraries following the Framework’s release and its consequences.

This paper is an essay-style viewpoint, reflecting the observations and opinions of the author.

The author criticizes the Association of College and Research Libraries for its inaction in educating member librarians about how to implement the Framework and observes ideological rifts that were exposed within the academic librarian community as the Framework was being discussed following its adoption.

This paper is meant to provoke thought and generate discussion in regard to the Framework for Information Literacy for Higher Education.

This paper presents results of a study on data managers' perspectives on the evolution of Designated Communities and the FAIR Principles using an example of a geological repository.

The study employed 10 semi-structured interviews with data managers at a state geological survey and qualitative analysis of the interview transcripts.

The Designated Community for a collection in this data repository has evolved from petroleum industry users to include academic researchers and the public. This change was accompanied by significant user interaction changes from in-person, reference interview-style conversations to anonymous digital, automated interactions. The main factors driving these changes were developments in technology which allowed the data managers to shift data discovery and access into the online environment. The online data portal has seen increasing non-expert use, driving the data team to develop additional services for these new communities. Repository data team participants varied in their familiarity with the FAIR Principles and their perceptions of the FAIRness of the data in the repository.

The study was limited to one organization in the United States. However, the results are applicable to other data environments working through the tensions between high-level global frameworks such as FAIR, and continuing to serve the day-to-day needs of their designated communities. Continued work on how to assess success in this complex space is needed.

This paper lies at the nexus of two digital preservation frameworks and contributes to a limited extant literature providing guidance on implementing the concept of a Designated Community in practice.

The purpose of this paper is to assess the views and experiences of mediators from different professional backgrounds practising in the construction industry. Previous research shows that the legal profession dominates construction mediation in both England and Wales.

The phenomenological approach was used to capture the lived experiences of the interviewees and gain insight into their views and practices. The data collection was by semi-structured interviews. The data was then analysed using software to establish themes.

The major difference in mediator practice discovered between the two groups is the use of the evaluative style by lawyer and facilitative style by non-lawyer mediators. Non-lawyer mediators strongly reported their criticisms of the evaluative style in mediation suggesting that it undermines the parties’ ability to self-determine their own dispute and reduces the level of satisfaction experienced by the parties in the process of mediation. Lawyer mediators supported the use of the evaluative style as an acceptable compromise on the parties’ self-determination and feelings of satisfaction in pursuit of achieving the goal of a settlement in mediation, which was significantly better than the escalation of stress and costs to the parties in the event that the dispute escalates to litigation. In addition, mandatory mediation, the role of advisors/advocates, governance and the future of mediation were explored.

The research is anticipated to be of particular benefit to parties considering referring a construction dispute to mediation.

Most of us have read and thought about job enlargement, job enrichment, job design and restructuring. Much has been said and written on these subjects, and perhaps we may now be forgiven if we are somewhat confused by the differences in methodology, terminology, perspectives, etc presented by authors in this area.

Communal violence requires a prior existence of radicalism. The chapter shows that the degree of extremism of one group can increase or decrease in response to that of the other. Lootable wealth unambiguously raises radicalism. It is not the absolute level of income but the difference between peacetime income and that of conflict periods that determines the magnitude of radicalism.

Given the rise of individuals who have complex communication needs (CCN), it is important to identify appropriate assistive technology systems that can support the individual's communication needs. Augmentative and alternative communication (AAC) systems can serve as a means to assist individuals to communicate independently. The goal of AAC is to enhance or replace the individual's current and limited verbal or written communication skills. This chapter focuses on feature matching, aided communication and the selection process for aided communication systems including low to high technology systems. It also emphasises other key considerations pertaining to person-centred planning such as conducting preference assessments and trial periods to minimise system abandonment.

Those seeking information from the Internet often start from a search engine, using either its organised directory structure or its text query facility. In response to the difficulty in identifying the most relevant pages for some information needs, many search engines offer Boolean text matching and some, including Google, AltaVista and HotBot, offer the facility to integrate additional information into a more advanced request. Amongst web users, however, it is known that the employment of complex enquiries is far from universal, with very short queries being the norm. It is demonstrated that the gap between the provision of advanced search facilities and their use can be bridged, for specific information needs, by the construction of a simple interface in the form of a website that automatically formulates the necessary requests. It is argued that this kind of resource, perhaps employing additional knowledge domain specific information, is one that could be useful for websites or portals of common interest groups. The approach is illustrated by a website that enables a user to search the individual websites of university level institutions in European Union associated countries.

A theme emerging from research into the determinants, content and consequences of market orientation is that developing a market‐oriented culture exerts a profound influence on the organizational culture of a company. Explores and describes the manner and forms of front‐line employees’ responses to market‐oriented culture change initiatives. The paper begins with a brief overview of existing literature discussing the definition and components of a market orientation. Thereafter, extant research into the consequences of developing a market‐oriented culture is reviewed critically. After detailing the research design and methodology adopted in this study, the summary findings of two in‐depth case studies are presented. The findings indicate that front‐line employees respond differentially to market‐oriented culture change programmes. Concludes with a series of implications for both marketing and culture theorists and practitioners.