Search results

Document delivery is a rapidly growing area of interest, yet public policy issues have not been clearly defined and discussed. For that reason, it is essential to begin by defining what we mean by ‘public’ and ‘private’ sector and by the term ‘document delivery’. Public policy issues can then be identified in four areas: (1) marketplace competition, (2) intellectual property, (3) fair use of public resources, and (4) public good. Because past perception of the issues has been vague, the volume of activity and the economic stakes relatively low, it is still possible for public/private sector roles to be defined in a non‐combative atmosphere, to mutually‐beneficial ends.

Government practices concerning self‐administered, direct Internet publishing of material are burgeoning. In this situation, local public libraries can balance democratically unfavourable consequences of new ICT practices in early e‐government initiatives, an important task, especially considering that the intermediary and disseminating functions of traditional mass media are being questioned. Using Habermas’s theories on public spheres and mass media, the concept of intermediary in today’s society is discussed in the context of international information policy documents and public library manifestos. Against this background, two Swedish cases concerning work within a municipal library and regional politics are presented. In conclusion, it is suggested that public libraries have both the obligation and the possibility to counteract tendencies toward shallow representation of public administration, fragmentation of societies and documents, and dislocations of responsibilities from government agencies to libraries. If handled properly, library practices that add value might even strengthen and rejuvenate the democratic system.

This paper aims to analyze what Samarco and Brazilian magazines speak and say about Mariana’s environmental crime. Discover their doxa in this subject. Interpret the speakings, sayings and doxas through the theories of the treadmills of production, crime and law.

It is a qualitative and documental research and a narrative analysis. Regarding the documents: 45 were from public authorities, 14 from Samarco Mineração S.A. and 73 from Brazilian magazines. Theoretically, the authors resorted to Bourdieusian sociology (speaking, saying and doxa) and the treadmills of production, crime and law theories.

Samarco: speaking – mission statements; saying – detailed information and economic and financial concerns; doxa – assistance discourse. Brazilian magazines: speaking – external agents; saying – agreements; doxa – attribution, aggravations, historical facts, impacts and protests.

The absence of discussions that addressed this fatality, with its respective consequences, from an agenda that exposed and denounced how it exacerbated race, class and gender inequalities.

Regarding Mariana’s environmental crime: Samarco Mineração S.A. speaks and says through the treadmill of production theory and supports its doxa through the treadmill of crime theory, and Brazilian magazines speak and say through the treadmill of law theory and support their doxa through the treadmill of crime theory.

To provoke reflections on the relationship between the mining companies and the communities where they settle to develop their productive activities.

Concerning environmental crime in perspective, submit it to a theoretical interpretation based on sociological references, approach it in a debate linked to environmental criminology, and describe it through narratives exposed by the guilty company and by Brazilian magazines with high circulation.

This research seeks to explore the potential of ontologies for reorganizing e‐document management in public administration with the aim of supporting administration in organizing cross‐organizational document and information management.

Since ontologies are suitable for organizing metadata for annotation of informational resources, the research question is: How can public administrations make use of ontologies for organizing and improving their e‐document management? Findings, based on an action research project in the state administration of Schleswig‐Holstein (Germany).

The research findings indicate that structuring documents and information through ontologies requires a socio‐technical infrastructure consisting of a number of regularities, services and support on the level of organization as well as information technology.

Since the case of Schleswig‐Holstein is typical for governments trying to enter the information age without having the power and resources to be on the leading edge, the recommendations based on this research may support the strategy development and solution finding in other administrations as well.

A rather small government (such as that of Schleswig‐Holstein) must be aware of its strategic goals and step ahead carefully in order to avoid the risks of misinvestment while reorganizing its e‐document management.

The paper systematically addresses the question “How can public administration make use of ontologies for organizing and improving their e‐document management?”.

This paper aims to address the recent trends and developments relating to the re‐use of public sector information (PSI) and open government data.

It starts from the European Commission's Digital Agenda, which stressed the importance of opening up access to content to promote the single market. While the 2003 PSI directive has contributed to this, barriers to the re‐use of PSI still remain, often based on a lack of awareness with public sector data holders and users. Some of these barriers are currently being challenged by the open government data (OGD) movement. While this movement has comparable objectives to the PSI directive, it is based on different arguments. This raises the question of how the two approaches relate.

The paper argues that the proponents of the re‐use of PSI and OGD should join forces to promote the availability of public sector data.

In this way, the public sector can be encouraged to rethink its information policy and move to a more coherent view on how data can be used to increase the benefits for the information society and the market for digital content.

This paper aims to present a recent study on the definition and measurement of quality dimensions of public electronic records and archives (QADEPs: Qualités des archives et documents électroniques publics). It develops an original model and a complete method with tools to define and measure electronic public data qualities within public institutions. It highlights also the relationship between diplomatics principles and the measurement of trustworthiness of electronic data in particular. This paper presents a general overview of the main results of this study, with also illustrative examples to demonstrate the feasibility of measuring the qualities of electronic archives in the context of public institutions.

This research was conducted in two phases. The first one was the conceptual phase in which the quality dimensions were identified and defined with specific sets of indicators and variables. The second phase was the empirical phase which involved the testing of the model on real electronic documents belonging to several public institutions to validate its relevance and applicability. These tests were performed at the Archives of the State of Wallis and the Archives of the State of Geneva, thanks to different measurement tools designed especially for this stage of the research.

The QADEPs model analyzes the qualities of electronic records in public institutions through three dimensions: trustworthiness, exploitability and representativeness. These dimensions were divided into eight sub-dimensions comprising 17 indicators for a total of 46 variables. These dimensions and their variables tried to cover the main aspects of quality standards for electronic data and public documents. The study demonstrates that nearly 60 per cent of the measured variables could be automated.

The QADEPs model was defined and tested in a Swiss context on a limited sample of electronic public data to validate, essentially, its feasibility. It would be useful to extend this approach and test it on a broader sample in different contexts abroad.

The decisionmaking of records retention in organizations and public institutions in particular is difficult to establish and justify because it is based generally on subjective and non-defendable practices. The QADEPs model offers specific metrics with their related measuring tools to evaluate and identify what is valuable and what is eliminable within the whole set of institutional electronic information. The model should reinforce the information governance of those institutions and help them control the risks related to information management.

The current practice of archival appraisal does not yet invest in a meticulous examination of the nature of documents that should be preserved permanently. The lack of studies on the definition and measurement of the qualities of electronic and public electronic records prevents verification as to whether archival materials are significant. This paper fills in some of the gaps.

This study examines unexplored horizontal accountability types between public, private and third sector actors within a hybrid organization. The case organization was applying a novel alliance model to generate service paths for heterogeneous clientele consuming cultural, educational, health and social services. It was first to do so in Finland.

This research is on a case study that used documents and interviews to examine the design of the horizontal accountability. The descriptive analysis focused on identifying what type of formal accountability system was designed (i.e. who is the account holder, and who is accountable and for what and why).

An imbalanced accountability system was identified because accountability obligations were unevenly distributed between public, private and third sector actors. The private sector was the most accountable for performance, and the third sector (i.e. voluntary sector) was the least accountable. As account holders, the public, private and third sector actors were judging their conduct as account providers. This created a biased horizontal accountability system. The hybrid's accountability system was dynamic because the contracts made to establish the hybrid included opportunities to change horizontal accountability if future changes to the external environment affect too drastically the potential to achieve the hybrid's goals.

Three new concepts are proposed for studying dysfunctional accountability systems: dynamic, biased and horizontally imbalanced accountability.

This research investigates the presence of communitarian philosophy within contemporary Scottish public library strategy, exploring links between philosophy, politics and practice.

The paper follows a qualitative research approach, combining content analysis and discourse analysis methodologies for the analysis of a corpus of Scottish public library trust documentation according to a thematic framework of communitarian values.

The analysis revealed strong links between trust strategy and communitarian values but also highlighted contradictions within this form of communitarianism which belied a deeper neoliberal philosophical foundation. The research therefore identified a communitarian strategic service shift which introduced benefits of social inclusion, community autonomy and common good but also brought concerns of an inherently weakened communal foundation and the survival of a neoliberal status quo.

The analysis is focused on strategy in Scotland only and thus can only claim to be representative of that country. However, the growth in communitarian strategies in the public sector is informed from the analysis undertaken.

The paper provides a novel analysis of public library strategy and thus contributes to the understanding of public library practice in the modern era.

The impacts of communitarian philosophy in the public sphere are under-researched and how these changes impact the mission of libraries needs to be better understood.

This is the first analysis to consider public library strategy from a communitarian point of view. As such, it provides novel insights into a growing area of public service development.

The purpose of this paper is twofold: first, to draw attention to one specific upper-level government policy document in which a discourse of perpetual innovation and customer service is promoted, and the kinds of questions such discursive interventions raise for the future of work in public libraries; and second, to demonstrate the explanatory potential of the concept of immaterial labour for questions relating to emerging labour processes in libraries. The concepts of “prosumer” and Web 2.0 are included as discursive resources of relevance to any discussion of immaterial labour.

This paper presents a critical discourse analysis of a public policy visioning document for public libraries in Ontario, Canada, with reflections on related literatures.

The concept of immaterial labour provides an additional analytic tool suitable for questions of relevance to public librarians and library scholars. Within the government text under review which deals specifically with the future of the public library to 2020, the identity of the public librarian is alarmingly absent. Conversely, the library patron as a producer and consumer is privileged.

Failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for public library professionals, educators and researchers.

This paper demonstrates the value of a discourse analysis for uncovering the ideological dimensions of policy documents, while simultaneously modelling the method using the kind of policy text commonly produced in governments around the world.

This paper shows how failure to attend to the broader policy arena within which the public library resides creates dangerous blind spots for the public library community.

This paper contextualizes the immaterial and volunteer labour of the public library user as producer/consumer in the context of the future of the frontline professional and waged librarian.

Early contractor involvement (ECI) faces many barriers because it differs from traditional business practices. Public owners, especially, face a major challenge because they must comply with international and national legislation. The purpose of this paper is to develop a framework that illustrates the various approaches that public project owners can take to implement ECI.

In addition to a literature review, three groups of case studies were carried out. The case studies were based on 54 semi-structured in-depth interviews with key personnel from 21 Norwegian public projects and document study.

In all, 25 approaches to ECI were identified during the research. Twelve of these were used in the cases studied.

There are several approaches to ECI that are suitable for public owners. However, the contractor’s contribution depends on which approach is implemented and how it is implemented.

As original contribution, this study presents a novel framework that defines options for implementing ECI in public projects. Furthermore, this paper provides insights on how ECI can be implemented in public projects based on Norwegian experiences. Although the empirical data of the study is limited to Norwegian public projects, this study contributes to knowledge about how to implement ECI internationally.