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Open Access
Article
Publication date: 21 August 2019

Minyoung Kwon and Hilde Remøy

Employees’ satisfaction and productivity is one of the main interests of employers. Psychological comfort can cause dissatisfaction with their work. Thus, it is important to…

9251

Abstract

Purpose

Employees’ satisfaction and productivity is one of the main interests of employers. Psychological comfort can cause dissatisfaction with their work. Thus, it is important to understand what factors contribute to employees’ satisfaction in workplaces. The purpose of this paper is to identify the weight of contribution of each design parameter on increasing psychological satisfaction.

Design/methodology/approach

The study included 579 employees in five offices in The Netherlands through an online survey. The typologies of offices vary in terms of office layouts, orientations and façade. Additionally, a parameter of desk location was included as this factor may be associated with user satisfaction. Kruskal–Wallis H test, categorical regression, and logistic regression analyses were performed to examine the impact of these design parameters on psychological user satisfaction.

Findings

The results revealed the impact of design parameters on the psychological satisfaction. The parameters of office layouts and desk locations were the significant predictor factors for the probability of satisfaction variables (e.g. privacy, concentration, communication, social contact and territoriality). The parameters for optimal satisfaction were found in cellular office, north-west oriented workstation and 4 m away from a window.

Originality/value

Psychological comfort is an inevitable aspect in user satisfaction studies. This paper, therefore, measures and predicts the relationship between design factors and employees’ satisfaction through case studies in The Netherlands. The findings help designers, architects, planners and facility managers to develop user-focussed office design principles supporting employees’ work performance.

Details

Facilities , vol. 38 no. 1/2
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 16 June 2023

Priyadharshini Vasudevan and L. Suganthi

The new ways of working (NWW), a contemporary work environment with temporal and spatial flexibilities, has become an enforced reality after the COVID-19 pandemic disrupted…

Abstract

Purpose

The new ways of working (NWW), a contemporary work environment with temporal and spatial flexibilities, has become an enforced reality after the COVID-19 pandemic disrupted workplaces. However, the understanding of how it impacts employee well-being perceptions is limited. Hence, the current study aims to examine how the NWW facets, namely, time- and location-independent work, management of output, access to organizational knowledge and flexibility in working relations relate to employees' life satisfaction, mediated by psychological capital.

Design/methodology/approach

A cross-sectional survey was designed to collect data from 459 Indian knowledge workers. Model fit and the hypothesized relationships were tested using IBM SPSS 25, AMOS and PROCESS Macro.

Findings

All four NWW facets positively relate to psychological capital, which in turn associates with life satisfaction. Except for the facet “management of output”, the other three facets associate positively with life satisfaction before accounting for the mediator. Indirect effects of all four facets on life satisfaction via psychological capital were established. Overall, the findings establish the important mediating role of psychological capital in relating the NWW facets with life satisfaction.

Originality/value

By examining the previously unexplored relationships between NWW, psychological capital and life satisfaction, this study provides novel insights into the role of personal resources in maximizing the beneficial effects of the NWW practices and is highly relevant in the current context where organizations are trying to identify coping mechanisms that help employees adapt to workplace transformations.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 29 July 2022

Chijioke Nwachukwu, Hieu Minh Vu, Helena Chládková and Richard Selase Agboga

This paper aims to examine the mediating role of job satisfaction in the relationship between psychological empowerment and employee engagement. There is also an investigation of…

1331

Abstract

Purpose

This paper aims to examine the mediating role of job satisfaction in the relationship between psychological empowerment and employee engagement. There is also an investigation of the moderating effect of religiosity on psychological empowerment and job satisfaction as well as job satisfaction and employee engagement.

Design/methodology/approach

Data were obtained from 265 employees working in the service industry in Nigeria. The hypotheses were tested and analysed using structural equation modelling and bootstrapping procedure.

Findings

The results show that the direct relationship between psychological empowerment and employee engagement was partially mediated by job satisfaction. Intrinsic religiosity (IR) was found to have a moderating effect on job satisfaction and employee engagement. IR and extrinsic religiosity (ER) does not moderate the impact of psychological empowerment on job satisfaction and employee engagement. ER was found to have a negative insignificant moderating effect on job satisfaction and employee engagement.

Research limitations/implications

A cross-sectional study reveals the relationship between variables at one point in a time. As such this study may not precisely predict the dominant pattern of the association over time. Future research can use longitudinal study to establish a dominant pattern of relationships.

Practical implications

This study informs human resource practitioners and scholars by demonstrating that religiosity and job satisfaction are important factors that should be considered in managing and keeping employees engaged.

Originality/value

To the best of the authors’ knowledge, this study is among the first atte`mpts to enrich the literature in the fields of psychological empowerment and employee engagement by highlighting organisational mechanisms that amplify the relationship.

Details

Industrial and Commercial Training, vol. 54 no. 4
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 14 November 2016

Suzanna J. Opree, Moniek Buijzen and Eva A. van Reijmersdal

It is generally believed that children’s advertising exposure decreases life satisfaction. This paper aims to investigate whether and how it does by examining the relation between…

5897

Abstract

Purpose

It is generally believed that children’s advertising exposure decreases life satisfaction. This paper aims to investigate whether and how it does by examining the relation between advertising exposure and life satisfaction (Aim 1), as well as the mediating roles of psychological wellbeing (Aim 2) and its underlying dimensions (Aim 3).

Design/methodology/approach

Three-wave panel data were collected among 1,133 8-12-year-olds. Psychological wellbeing was measured overall and per dimension (i.e. environmental mastery, personal growth, purpose in life, self-acceptance, autonomy and positive relationships with others).

Findings

The authors found a nonsignificant total effect of advertising exposure at Wave 1 on life satisfaction at Wave 3: The negative direct effect was annulled by the positive indirect effect via overall psychological wellbeing at Wave 2. Detailed analysis revealed that personal growth and autonomy functioned as positive mediators, and purpose in life as a negative mediator in the relation between advertising exposure and life satisfaction.

Social implications

This research informs the ethical debate surrounding child-directed advertising, showing it might stimulate children’s sense of control over their environment, openness to new experiences, direction in life and sense of self-agency.

Originality/value

This study is the first to examine advertising’s effect on life satisfaction and psychological wellbeing simultaneously. The study used a large sample and a longitudinal panel design, allowing conclusions about the specific effects of advertising exposure.

Details

European Journal of Marketing, vol. 50 no. 11
Type: Research Article
ISSN: 0309-0566

Keywords

Open Access
Article
Publication date: 3 July 2023

Shubhi Gupta, Govind Swaroop Pathak and Baidyanath Biswas

This paper aims to determine the impact of perceived virtuality on team dynamics and outcomes by adopting the Input-Mediators-Outcome (IMO) framework. Further, it also…

Abstract

Purpose

This paper aims to determine the impact of perceived virtuality on team dynamics and outcomes by adopting the Input-Mediators-Outcome (IMO) framework. Further, it also investigates the mediating role of team processes and emergent states.

Design/methodology/approach

The authors collected survey data from 315 individuals working in virtual teams (VTs) in the information technology sector in India using both offline and online questionnaires. They performed the analysis using Partial Least Squares Structural Equation Modelling (PLS-SEM).

Findings

The authors investigated two sets of hypotheses – both direct and indirect (or mediation interactions). Results show that psychological empowerment and conflict management are significant in managing VTs. Also, perceived virtuality impacts team outcomes, i.e. perceived team performance, team satisfaction and subjective well-being.

Research limitations/implications

The interplay between the behavioural team process (conflict management) and the emergent state (psychological empowerment) was examined. The study also helps broaden our understanding of the various psychological variables associated with teamwork in the context of VTs.

Practical implications

Findings from this study will aid in assessing the consequences of virtual teamwork at both individual and organisational levels, such as guiding the design and sustainability of VT arrangements, achieving higher productivity in VTs, and designing effective and interactive solutions in the virtual space.

Social implications

The study examined the interplay between behavioural team processes (such as conflict management) and emergent states (such as psychological empowerment). The study also theorises and empirically tests the relationships between perceived virtuality and team outcomes (i.e. both affective and effectiveness). It may serve as a guide to understanding team dynamics in VTs better.

Originality/value

This exploratory study attempts to enhance the current understanding of the research and practice of VTs within a developing economy.

Article
Publication date: 16 June 2022

Ana Sabino, Elizabete Basilio, Silvia Lopes, Maria José Chambel, Paulo C. Dias and Francisco Cesário

This study aims to examine the relationship between perceived overqualification, perceived employability, perceived job insecurity and global psychological needs satisfaction

Abstract

Purpose

This study aims to examine the relationship between perceived overqualification, perceived employability, perceived job insecurity and global psychological needs satisfaction, considering the moderating role of age groups.

Design/methodology/approach

A cross-sectional survey design with a sample of 350 individuals was used in this study.

Findings

A cross-sectional survey design with a sample of 350 individuals was used in this study.

Originality/value

By addressing the moderating role of age, this study is original and has practical implications for age diversity management.

Objetivo

Este estudo tem como objetivo estudar a relação entre a sobrequalificação, a empregabilidade, a insegurança no trabalho percebidas e satisfação das necessidades psicológicas globais, considerando o papel moderador dos grupos etários.

Design/metodologia/abordagem

Foi utilizado neste estudo um desenho de pesquisa transversal com uma amostra de 350 indivíduos.

Resultados

A sobrequalificação percebida, a empregabilidade percebida e a insegurança no trabalho percebida estão, em geral, significativamente relacionadas com a satisfação das necessidades psicológicas globais. No entanto, essas relações diferem entre as faixas etárias. Ou seja, para os indivíduos mais jovens, foi observada uma relação negativa entre a perceção de sobrequalificação e a satisfação das necessidades psicológicas globais, e para os indivíduos de meia-idade, a empregabilidade percebida está positivamente relacionada à satisfação das necessidades psicológicas globais, enquanto a insegurança no trabalho percebida e a sobrequalificação percebida estão negativamente relacionadas à satisfação das necessidades psicológicas globais. Finalmente, para os indivíduos mais velhos, a insegurança no trabalho percebida e a sobrequalificação percebida estão negativamente relacionadas à satisfação das necessidades psicológicas globais.

Originalidade

Ao abordar o papel moderador da idade, este estudo é original e tem implicações práticas para a gestão da diversidade em função do grupo etário.

Objetivo

Este estudio examina la relación entre la sobrecualificación percibida, la empleabilidad percibida, la inseguridad laboral percibida y la satisfacción de las necesidades psicológicas globales, considerando el papel moderador de los grupos de edad.

Diseño/metodología/enfoque

En este estudio se utilizó un diseño de encuesta transversal con una muestra de 350 individuos.

Resultados

La sobrecualificación percibida, la empleabilidad percibida y la inseguridad laboral percibida estaban, en general, significativamente relacionadas con la satisfacción de las necesidades psicológicas globales. Sin embargo, estas relaciones difieren entre los grupos de edad. En concreto, para los individuos más jóvenes, se observó una relación negativa entre la sobrecualificación percibida y la satisfacción de las necesidades psicológicas globales, y para los individuos de mediana edad, la empleabilidad percibida se relacionó positivamente con la satisfacción de las necesidades psicológicas globales, mientras que la inseguridad laboral percibida y la sobrecualificación percibida se relacionaron negativamente con la satisfacción de las necesidades psicológicas globales. Finalmente, para los individuos de mayor edad, la inseguridad laboral percibida y la sobrecualificación percibida se relacionaron negativamente con la satisfacción de las necesidades psicológicas globales.

Originalidad

Al abordar el papel moderador de la edad, este estudio es original y tiene implicaciones prácticas para la gestión de la diversidad de edad en el contexto de las políticas de RRHH de las organizaciones.

Article
Publication date: 3 April 2017

Neerpal Rathi and Kidong Lee

The purpose of this paper is to investigate the association of the satisfaction of the basic psychological needs for competence, autonomy, and relatedness with affective…

Abstract

Purpose

The purpose of this paper is to investigate the association of the satisfaction of the basic psychological needs for competence, autonomy, and relatedness with affective commitment and turnover intentions among retail employees in India while also examining the mediating role of job satisfaction in these associations.

Design/methodology/approach

Research hypotheses were tested using a cross-organizational sample of 244 employees. Existing, established scales were used to measure the research constructs.

Findings

The results of this study show that the satisfaction of the needs for competence, autonomy, and relatedness was positively related to affective commitment and negatively related to turnover intentions. Moreover, the results indicate that job satisfaction mediated the association of basic psychological need satisfaction with affective commitment and turnover intentions.

Practical implications

This study highlights the significant role of basic psychological need satisfaction in retaining employees in a rapidly growing economy that is experiencing very high employee turnover. The findings of this study may be helpful for organizational leaders in taking appropriate actions to create working conditions that facilitate the satisfaction of employees’ basic psychological needs. Satisfaction of employees’ basic psychological needs at work may help in retaining them in the current economic scenario, which is witnessing very high employee turnover.

Originality/value

This research tested the applicability of basic psychological need satisfaction to Eastern collectivistic cultures, particularly to India. Recent socio-economic changes, unique workforce demographics and a predominantly collectivistic culture make India distinct from western and European countries, where most of the earlier research on understanding the nature, antecedents, and consequences of basic psychological need satisfaction has been conducted. This research provides an important contribution not only to basic psychological need satisfaction theory, but also to international business literature.

Details

Asia-Pacific Journal of Business Administration, vol. 9 no. 1
Type: Research Article
ISSN: 1757-4323

Keywords

Article
Publication date: 15 July 2020

The Nguyen Huynh and Nguyen Thuy An Hua

This study examines the relationship between task-oriented leadership style, psychological capital, job satisfaction and organizational commitment: evidence from Vietnamese small…

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Abstract

Purpose

This study examines the relationship between task-oriented leadership style, psychological capital, job satisfaction and organizational commitment: evidence from Vietnamese small and medium-sized enterprises.

Design/methodology/approach

The method employed in the research is the Structural Equation Modeling (SEM) for testing hypotheses of data collected from a sample of 800 employees working in small and medium-sized enterprises in Vietnam.

Findings

The results show that the task-oriented leadership style has a positive impact on organizational commitment, limits job satisfaction and no obvious association with the psychological capital of employees. Besides, job satisfaction and psychological capital play an important role in the organizational commitment of employees in small and medium-sized enterprises of Vietnam.

Originality/value

This paper aims to shed light on a less fully explored topic for organizational behavior in small and medium-sized enterprises in emerging markets like Vietnam. In contrast to extensive studies on the participative and supportive leader, this study focuses on task-oriented leadership style in the testing and analysis to understand the theory of leadership style, psychological capital, job satisfaction and organizational commitment in emerging markets and provides more knowledge on employee behavior management for companies in Vietnam. This is a unique contribution to the original value of this article.

Details

Journal of Advances in Management Research, vol. 17 no. 4
Type: Research Article
ISSN: 0972-7981

Keywords

Article
Publication date: 23 August 2011

Elbeyi Pelit, Yüksel Öztürk and Yalçın Arslantürk

The main objective of this study is to determine the impact of employee empowerment on job satisfaction. To serve this purpose, empowerment is taken into consideration as two…

19835

Abstract

Purpose

The main objective of this study is to determine the impact of employee empowerment on job satisfaction. To serve this purpose, empowerment is taken into consideration as two dimensions – i.e. behavioral and psychological – and the effect of employee empowerment on the level of job satisfaction was examined by taking these two dimensions into consideration as a whole and separately.

Design/methodology/approach

A questionnaire was employed in order to collect data on job satisfaction as well as behavioral and psychological empowerment. The data collected were analyzed through correlation and regression analyses. The study covered 1,854 participants employed at five‐star hotels in Turkey.

Findings

The findings suggest that the most positive aspects related to job satisfaction are relations with the colleagues and physical conditions, while the most negative aspect is the wage issue, i.e. unfair payment. Furthermore, correlation and regression analyses indicate that psychological and behavioral empowerment has a significant effect on job satisfaction, and the effect is much greater when psychological and behavioral empowerment are taken as a whole.

Research limitations/implications

The major limitation of this study is that it covers the employees of five‐star hotels only. Another important limitation of the study is the exclusion of variables mentioned in the literature. This apart, it is thought that the study will provide some insights for managers in terms of enhancing job satisfaction and the effect of empowerment on job satisfaction as well as making a contribution to the literature.

Originality/value

Studies into the relation between employee empowerment and job satisfaction on the whole focus on only one aspect of empowerment, i.e. either behavioral empowerment or psychological empowerment. This study incorporates behavioral and psychological empowerment together as the components of empowerment, unlike previous studies in the literature, in determining their effect on job satisfaction.

Details

International Journal of Contemporary Hospitality Management, vol. 23 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 14 March 2024

Lingzhi Brian Fang

Psychological ownership has been a topic of intense debate for several decades, especially in the digital era. In addition, as part of the digital public domain, virtual…

Abstract

Purpose

Psychological ownership has been a topic of intense debate for several decades, especially in the digital era. In addition, as part of the digital public domain, virtual communities shape our digital lives. Unfortunately, few studies have examined the communication process in virtual communities from the perspective of psychological ownership. Moreover, information and organization are key aspects of virtual communities. This research aimed to explore the impact of psychological ownership on communication satisfaction from these two perspectives.

Design/methodology/approach

I collected 471 responses using a questionnaire. In terms of empirical methods, I developed a structural equation model (SEM) to examine the relationship between psychological ownership and communication satisfaction as well as the mechanism underlying this relationship – namely, information behavior. Specifically, I first examined the relationship between psychological ownership and information behavior. I then developed a comprehensive framework for the double-edged impact of psychological ownership in virtual communities on communication satisfaction.

Findings

I found that psychological ownership has a double-edged effect on communication satisfaction based on two types of information behavior in virtual communities. Specifically, organization-based psychological ownership (OPO) positively influences communication satisfaction through information exchange. In contrast, information-based psychological ownership (IPO) negatively impacts communication satisfaction through information-hiding.

Originality/value

The findings of this research demonstrate that psychological ownership has a double-edged effect on communication satisfaction. First, the findings of this study reveal the downsides of psychological ownership, which are not consistent with its beneficial role. Second, the negative effect of psychological ownership with regard to communication in virtual communities also helps explain communication failure in virtual communities. Finally, despite the downsides of psychological ownership in the context of a virtual community revealed by this study, this factor has an overall beneficial effect.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

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