Search results
1 – 10 of over 12000Suggests that significant changes are taking place within the promotional mix in UK FMCG firms. In particular points to the emergence of public relations as a dynamic tool within…
Abstract
Suggests that significant changes are taking place within the promotional mix in UK FMCG firms. In particular points to the emergence of public relations as a dynamic tool within the promotional mix, indicating why this tool may have emerged in relation to the more well known promotion tools. Puts forward reasons for changes in promotional mixes and the emergence and usage of new tools. Reports on the perception among FMCG executives of movements towards integration between marketing and corporate public relations.
Details
Keywords
Qiu Wang, Kai-Peng Gan, Hai-Yan Wei, An-Qi Sun, Yi-Cheng Wang and Xiao-Mei Zhou
This study investigated the mediating role of job satisfaction and the moderating role of career growth opportunity in the relationship between public service motivation (PSM) and…
Abstract
Purpose
This study investigated the mediating role of job satisfaction and the moderating role of career growth opportunity in the relationship between public service motivation (PSM) and public employees' turnover intention.
Design/methodology/approach
The authors recruited 587 public employees from Yunnan Province, China to test moderation and mediation hypotheses. The authors conducted confirmatory factor analysis to determine the discriminant and convergent validity of the measures of PSM, turnover intention, job satisfaction and career growth opportunity. Finally, the authors carried out bootstrapping to ascertain direct, indirect and conditional indirect effects.
Findings
PSM had a negative effect on public employees' turnover intention, but this relationship was partially mediated by job satisfaction. Career growth opportunity moderated the association between job satisfaction and turnover intention. In particular, the indirect effect of PSM on turnover intention through job satisfaction weakened under high career growth opportunities.
Practical implications
The results highlighted the significance of PSM and career growth opportunity in shaping public employees' work-related attitudes and behaviors. Public organizations should consider PSM a key criterion in recruitment and selection and pay more attention to the significance of intervening in career growth to satisfy public employees' psychological needs related to individual career development.
Originality/value
This study contributes to the literature on the disputed link between PSM and turnover intention and uncovered the underlying mechanism through which PSM affects public employees' turnover intention by proposing job satisfaction and career growth opportunity as a mediator and moderator, respectively.
Details
Keywords
Donn J. Tilson and Doug Newsom
The contiguous Americas offer a conceptual image of a unified and major economic marketplace. A campaign to solidify this image should be developed and implemented to improve…
Abstract
The contiguous Americas offer a conceptual image of a unified and major economic marketplace. A campaign to solidify this image should be developed and implemented to improve political relations and the balance of power between and among the nations involved. Not campaigning for a united marketplace of the Americas risks fractionalization of economic power in smaller markets. The cultures are no more diverse than those in the other two global market areas—Asia and Europe—and the languages less so. Additionally, certain confederations and associations already exist to help structurally unify the Americas as a single marketplace.
During the last decade the telecommunications sector has undergone an accelerated structural change in work organisation, qualification profiles and the mode of socialisation at…
Abstract
During the last decade the telecommunications sector has undergone an accelerated structural change in work organisation, qualification profiles and the mode of socialisation at work. Telecommunications is taking the lead when it comes to the dynamics of vocational identity transformation. Classical models of vocational identities are declining in favour of a new “negotiator‐network/mobility” mode of socialisation at work. The latter is mainly taken in charge by a new generation of telecom employees who are mobile, flexible and proactive in constructing their own work identities and project‐based work activities. This paper examines the key findings of the FAME project investigation in the telecommunications sector in France, Germany and the UK. The first section focuses on the employers' perception of the contextual background for change. The second section examines employees' responses to these structural changes and new modes of socialisation at work. The concluding section highlights some overall trends and implications.
Details
Keywords
Adel H. Salih and Roger Mansfield
Labour turnover has been recognised and studied as a management problem for several decades. Interest in the issue increased significantly at the beginning of the 20th century, at…
Abstract
Labour turnover has been recognised and studied as a management problem for several decades. Interest in the issue increased significantly at the beginning of the 20th century, at about the same time as the scientific management movement began to develop. Over 1,500 publications on the topic of turnover are estimated to have appeared in this century. With this number of turnover studies published, it is surprising that there are still such large gaps in our understanding of the phenomenon. Not only are there more unanswered than answered questions about turnover, but we are only now learning the nature of some of the most important questions. In a small effort to fill some of the gaps, this article reports results from part of a large study of turnover amongst blue‐collar workers in manufacturing industry in Iraq.
Shelagh K. Mooney, Candice Harris and Irene Ryan
The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and…
Abstract
Purpose
The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and unsatisfactory.
Design/methodology/approach
The study took an interpretative social constructionist approach. Methods used were memory-work, semi-structured interviews and intersectional analysis.
Findings
A key finding in this study is that career longevity in hospitality is not solely dependent on career progression. Strong social connection, a professional self-identity and complex interesting work contribute to long careers.
Research limitations/implications
The study contributes detailed empirical knowledge about hospitality career paths in New Zealand. Conclusions should be generalised outside the specific context with caution.
Practical implications
The findings that hospitality jobs can be complex and satisfying at all hierarchical ranks hold practical implications for Human Resource Managers in the service sector. To increase career longevity, hospitality employers should improve induction and socialisation processes and recognise their employees’ professional identity.
Social implications
This paper significantly extends the notion of belonging and social connection in service work. “Social connection” is distinctly different from social and networking career competencies. Strong social connection is created by a fusion of complex social relationships with managers, co-workers and guests, ultimately creating the sense of a respected professional identity and satisfying career.
Originality/value
The contemporary concept of a successful hospitality career is associated with an upwards career trajectory; however, this paper suggests that at the lower hierarchical levels of service work, many individuals enjoy complex satisfying careers with no desire for further advancement.
Details
Keywords
The article looks at the historical evolution of female labour in India, at the legal provisions and at the impact of labour legislation on female labour.
Abstract
The article looks at the historical evolution of female labour in India, at the legal provisions and at the impact of labour legislation on female labour.
Details
Keywords
Emre Burak Ekmekcioglu and Hamidah Nabawanuka
This study aims to examine the relationship between discretionary human resource (HR) practices and job satisfaction, as well as the mediating role of job crafting in the…
Abstract
Purpose
This study aims to examine the relationship between discretionary human resource (HR) practices and job satisfaction, as well as the mediating role of job crafting in the relationship between discretionary HR practices and job satisfaction.
Design/methodology/approach
Data were collected from 302 employees working in an information and communications technology (ICT) industry in Turkey. Structural equation modelling and bootstrapping procedure were used to test the hypothesized relationships.
Findings
The findings suggest that discretionary HR practices are significantly and positively related to employees' job satisfaction. The results also show that discretionary HR practices stimulates job satisfaction through job crafting.
Research limitations/implications
Because this study was conducted using a cross-sectional research methodology with data acquired from the same source, conclusions concerning the causality of the variables cannot be inferred. The findings in this study have significant implications for human resource practitioners and business owners who invest in their employees to enhance both employee and organizational performance. The findings show that investment in HR practices prompt employees to be more proactive in devising measures and ways of performing their jobs which increases their job satisfaction hence bringing about desirable and favorable organizational outcomes.
Originality/value
This study adds to the growing body of research on the relationship between HRM and job satisfaction by investigating at the predictive influence of discretionary HR practices as well as the mediating role that job crafting plays.
Details
Keywords
Andres Musalem, Luis Aburto and Maximo Bosch
This paper aims to present an approach to detect interrelations among product categories, which are then used to produce a partition of a retailer’s business into subsets of…
Abstract
Purpose
This paper aims to present an approach to detect interrelations among product categories, which are then used to produce a partition of a retailer’s business into subsets of categories. The methodology also yields a segmentation of shopping trips based on the composition of each shopping basket.
Design/methodology/approach
This work uses scanner data to uncover product category interdependencies. As the number of possible relationships among them can be very large, the authors introduce an approach that generates an intuitive graphical representation of these interrelationships by using data analysis techniques available in standard statistical packages, such as multidimensional scaling and clustering.
Findings
The methodology was validated using data from a supermarket store. The analysis for that particular store revealed four groups of products categories that are often jointly purchased. The study of each of these groups allowed us to conceive the retail store under study as a small set of sub-businesses. These conclusions reinforce the strategic need for proactive coordination of marketing activities across interrelated product categories.
Research limitations/implications
The approach is sufficiently general to be applied beyond the supermarket industry. However, the empirical findings are specific to the store under analysis. In addition, the proposed methodology identifies cross-category interrelations, but not their underlying sources (e.g. marketing or non-marketing interrelations).
Practical implications
The results suggest that retailers could potentially benefit if they transition from the traditional category management approach where retailers manage product categories in isolation into a customer management approach where retailers identify, acknowledge and leverage interrelations among product categories.
Originality/value
The authors present a fast and wide-range approach to study the shopping behavior of customers, detect cross-category interrelations and segment the retailer’s business and customers based on information about their shopping baskets. Compared to existing approaches, its simplicity should facilitate its implementation by practitioners.
Details