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Herein a cost minimization model with fuzzy multiple goals to determine available alternatives, which will economically enhance the quality of electricity within high‐tech industries is developed. The proposed model focuses on the worsening phenomenon of the quality of electricity within high‐tech industries. Electricity quality is initially divided into load curtailment, interruption frequency and interruption duration, and is associated with the cost components and defined in terms of damage functions. A model is formulated using fuzzy multiple goals based on these damage functions and the characteristics of demands for electricity quality. A realistic packing enterprise is implemented to test the model methodology. The results of the implementation demonstrate that the proposed model is adequate for the high‐tech enterprise on deciding electricity quality planning.

An unreliable supply of grid electricity has a strong negative impact on industrial and commercial profitability as well as on household activities and government services that rely on electricity supply. This unreliable grid electricity could be a result of technical and security factors affecting the grid network. Therefore, this study aims to investigate the effects of technical and security factors on the transmission and distribution of grid electricity in Uganda.

This study used the ordinary least squares (OLS) and autoregressive distributed lag (ARDL) models to examine the effects of technical and security factors on grid electricity reliability in Uganda. The study draws upon secondary time series monthly data sourced from the Uganda Electricity Transmission Company Limited (UETCL) government utility, which transmits electricity to both distributors and grid users. Additionally, data from Umeme Limited, the largest power distribution utility in Uganda, were incorporated into the analysis.

The findings revealed that technical faults, failed grid equipment, system overload and theft and vandalism affected grid electricity reliability in the transmission and distribution subsystems of the Ugandan power grid network. The effect was computed both in terms of frequency and duration of power outages. For instance, the number of power outages was 116 and 2,307 for transmission and distribution subsystems, respectively. In terms of duration, the power outages reported on average were 1,248 h and 5,826 h, respectively, for transmission and distribution subsystems.

This paper investigates the effects of technical and security factors on the transmission and distribution grid electricity reliability, specifically focusing on frequency and duration of power outages, in the Ugandan context. It combines both OLS and ARDL models for analysis and adopts the systems reliability theory in the area of grid electricity reliability research.

Uninterruptible Power Supply (UPS) systems are typically designed to provide power to computers for five to thirty minutes after all utility company power has failed. In addition to providing blackout and brownout protection, many UPS systems also protect against spikes, surges, sags, and noise, and some also offer many of the features found in power distribution units (PDUs). The major components or subsystems of a typical UPS system are detailed, and a sample bid specification is appended. Three sidebars discuss UPSs and air conditioning, the maintenance bypass switch (MBS), and literature for further reading.

The paper aims to explore the problems related to the financial management of municipal corporations in India and to suggest solutions.

The study is based on primary data collected from a sample of 577 employees of municipal corporations working in four metro cities of India, namely Chennai, Mumbai, Kolkata, and Delhi. Data were put through exploratory and confirmatory factor analysis for problem identification and inferences were classified and grouped to map the solutions for these problems.

The study found that municipal corporations in India face four major problems or issues in their financial management. These problems are mainly related to the four dimensions: Power, Interruptions, Finances, and Resources. The model used to explore these four types of issues is named as “PIFR model” by the author.

The findings suggest that real-world problems can be represented through a conceptual model that helps in identifying practical suggestions which can be implemented by municipal corporations at the ground level for better financial management.

The purpose of this paper is to: explore major and potential challenges facing healthcare facilities operation specifically those related to utility supplies; and quantify the impact of utility supplies interruption on the operation of healthcare facilities through the development of an estimation model.

A pluralistic qualitative and quantitative research approach benefiting from an online computer program that applies the discriminant function analysis approach. Information was collected from 66 hospitals following three major earthquakes that struck northeast Japan in 2003.

Analysis demonstrated that healthcare utilities face three major challenges: vulnerability of infrastructure to natural hazards; low performance of alternative sources; and lack of consideration of healthcare utility supplies in resilience codes and legislations. The study also proposed a method to estimate the impact of utility interruption of healthcare facilities. A model has been developed for the case study hospitals in Northern Japan following three major earthquakes in 2003.

The findings are expected to raise the awareness of the critical role utilities play for the operation of healthcare facilities which will potentially lead to upgrading resilience codes and legislations. The findings are also expected to pool the literature with more information about the resilience of healthcare utility publications.

The topic and issues discussed in this research are original based on authors’ investigations following three major earthquakes that took place in northeast Japan. The study followed a statistical approach in addressing the inter-relationship between the utility systems post disasters to develop an innovative unique index to predict the impact of utility shortage on healthcare.

The use of power sectionalizers in electric power distribution networks as disconnecting devices for optimum network configuration is indispensable. Major reasons to use sectionalizers, here manual sectionalizers, is their lower installation and operating prices compared to other types of disconnecting devices and that most of conventional realistic electric power distribution systems are still using manual sectionalizers due to their ease of procurement. However, in case of failure for these switches, power supply interruptions are unavoidable unless optimum solutions are used for configuration (and possibly reconfiguration) of sectionalizers. Thus, in this research, binary exchange market algorithm (BEMA) as a novel evolutionary metaheuristic is used to meet the maximized customer satisfaction by optimized configuration of sectionalizers within electric power distribution networks in the presence of distributed generations (DGs). To solve the problem, BEMA is used on sectionalizing switch placement problem, which has only two open and close (0/1) states. A novel multi-objective optimization problem has been formulated as a function of two aspects, namely, improved reliability index (for customer benefit) and minimized sectionalizing switch costs (for utility benefits). Simulations are carried out in three different case studies to validate the effectiveness of the BEMA both in theory and practice: Standard IEEE 33-bus test system, practical feeder-8 of MeshkinShahr Town’s electric power distribution network in northwest of Iran; and Roy Billinton test system Bus 4 (RBTS-Bus 4). The obtained results are compared with those of the previously validated ant colony optimization (ACO) technique in RBTS-Bus 4.

The optimum configuration of sectionalizers in the presence of DGs has been formulated as a multi-objective function consisting of two conflicting objectives. First objective is to improve the power distribution network reliability indices. Second objective is to fulfill the first objective with a minimized sectionalizing switch cost. The latter is probably obtained by reducing the number of installed sectionalizers. The obtained results by BEMA have been compared with those of ACO technique.

In this paper, optimal configuration of sectionalizers has been performed based on a multiobjective function by binary exchange market algorithm. By simulations carried out on two standards and one practical test systems, the proposed algorithm effectiveness was confirmed and the obtained results were compared to ACO algorithm. Changing weighting factors shows that better satisfaction can be obtained when difference between the weighting factors is relatively greater. In other words, the reliability membership function is more than switch cost membership, and thus, if the values of two weighting factors are close enough, the satisfaction level reduces. The number of installed sectionalizing switches by BEMA and ACO techniques in different scenarios were performed.

Proposal of a novel multi-objective function for finding optimal location of sectionalizers in the presence of DGs with binary exchange market algorithm whose merit over the other heuristics is to consider all the problem specifications only in one multi-objective function. Despite previously reported works that have used various high-priced protective devices for achieving the enhanced reliability this research only utilizes inexpensive manual sectionalizers with the least possible cost in the presence of DGs. Two standard test cases IEEE 33-bus test system and RBTS-Bus 4 and one realistic test case feeder-8 of MeshkinShahr Town power distribution network in northwest of Iran are used to demonstrate the effectiveness of the proposed technique in theory and real-world applications. Thus, utilities may take the advantage of the proposed method for configuration of sectionalizers in their own local power distribution systems throughout the country.

The purpose of this paper is to address the issue of power quality through a case study in an IT‐intensive modern office building.

This paper presents results from a power quality audit conducted last year. Firstly, the power site inspection included: (a) a walk‐down of the facility's electrical system to inspect the condition of equipment and becoming familiar with the electrical system; (b) interviewing facility electrical personnel and end‐users on failure of equipment; (c) identifying and collecting the electronic equipment that is most sensitive to power disturbances; (d) requesting and reviewing equipment literature and electromagnetic compatibility characteristics; (e) after that, in the power quality monitoring, voltage and current were measured at various floors.

It was found that the main problems for the equipment installed were harmonics and leakage currents. The paper examines the causes and effects of power disturbances that affect computer or any other microprocessor based equipment and analyses the disadvantages of modern power supplies.

This provides useful information for facilities managers on the current state of power disturbances. The convenience of “enhanced power supply” is also discussed. Finally, it is addressed the role of standards on the protection of IT and the implications for the final costumer.

This paper has provided empirical data from a power site survey developed in a high tech building. This case study demonstrates the impacts of generalized electronic devices on the power quality of the buildings and the implications on energy uses.

The paper discusses some gender debates in linguistic behaviour and suggests how scenario‐based research techniques may contribute. It then presents a survey‐based study of 157 Australian female, organisationally senior, managers. For each of three workplace communication dilemmas, participants evaluated a series of strategic responses, indicating both how effective and how probable they thought the responses were. Despite the participants’ seniority and confidence as communicators, their evaluation of the strategies often varied with whether they believed the communication strategist in the scenario was male or female. This suggests that even confident, organisationally senior women still maintain some traditional gender‐based ideas about good communication. Despite this, the participants’ own preferred communication strategies did not vary with their seniority or their confidence in expressing opinions. The study's theoretical and practical implications and some limitations are discussed, together with topics for further research.

This paper aims to unearth the essential components of Six Sigma for successful deployment and sustainment of service quality in four different organizations in the United Arab Emirates (UAE). More specifically, the paper is intended to determine the motivation to apply Six Sigma, Voice of Customer, Key Performance Indicators (KPIs), Critical-to-Quality (CTQ), readiness factors, Critical Success Factors, sustainment measures, tools and techniques used, challenges/barriers and performance impact on the company.

An exploratory research methodology with multiple case study analyses was adopted to determine the answers to the research objectives. Four case studies from different service processes of four companies were analyzed. The case studies were collated from these companies via a case study protocol with pre-defined criteria.

The analysis shows that service operation improvement projects are primarily dependent on the voice of the internal customer, with return on investment in savings as the KPI of the process. Most organizations prefer cycle time and errors as the CTQs in the Six Sigma projects. Even novice users can effectively apply the Six Sigma methodology with external experts’ assistance, mentoring and interventions. Across the case studies, it is observed that the projects were successfully deployed due to the support of top management leadership, effective communication and cross-functional teams. Employee resistance to change is the common barrier observed during the case study analysis. Eventually, in all the four case studies, Six Sigma is executed with standard tools and techniques within the define, measure, analyze, improve, control (DMAIC) approach.

The present study’s findings cannot be generalized due to the limited number of case study analyses in different ecosystems in the UAE. The authors would like to analyse and report more case studies in service quality improvement through the Six Sigma methodology to comprehend and develop a generic roadmap for the deployment of Six Sigma in the UAE service industry.

The study’s findings provide insights into commonalities and differences between the essential factors of Six Sigma deployment and sustainability in UAE companies.

The study results might help the policymakers and key decision makers in UAE and other countries understand the effectiveness of Six Sigma in service quality improvement with its essential factors for deployment.