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Article
Publication date: 9 November 2010

Lotte Smets and Christina Pauwels

Although there is an international consensus concerning how police investigative interviews should be adequately and reliably conducted, daily police interview practices are still…

1635

Abstract

Purpose

Although there is an international consensus concerning how police investigative interviews should be adequately and reliably conducted, daily police interview practices are still rather poor. It is hypothetically assumed that this may be caused by unsatisfactory interview training programmes. The purpose of this paper is to focus on a new type of interviewing training, the individual coaching project, where interpersonal interview competences are being defined and optimised.

Design/methodology/approach

Building upon previous studies, this paper reflects the outcome of an elaborate process concentrated on exploring new investigative interview training opportunities. In addition the interviewer's perceptions of feedback and mentoring were evaluated in order to study the feasibility and practicability of the individual coaching project.

Findings

Results showed that 72 per cent of the participating interviewers were very eager about their project participation. Almost all interviewers thought the coaching project was very worthwhile and instructive, and believed they really developed and optimised their interview skills.

Originality/value

The present paper innovatively contributes to the current discussion concerning investigative interviewing and training by concentrating and defining the role and necessity of ongoing feedback. Moreover this paper concentrates on the content of this new training project, which can be of high interest for the daily police interview practices.

Details

Policing: An International Journal of Police Strategies & Management, vol. 33 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 6 July 2010

Raya Yoeli and Izhak Berkovich

Successful visionary educational leaders promote a shared vision with great commitment and manage to connect other organizational members to it. In spite of this, the source of…

3040

Abstract

Purpose

Successful visionary educational leaders promote a shared vision with great commitment and manage to connect other organizational members to it. In spite of this, the source of their personal commitment to the organizational vision has not yet been the subject of extended study. The purpose of this paper is to correct this by investigating leaders' personal ethos; the personal experiences and values which form their motives and personality. This paper furthermore considers the influence of personal ethos on the content of the vision promoted in educational organizations. Finally, it explores the link between leaders' personal vision and the organizational vision they promote.

Design/methodology/approach

Semi‐structured interviews were conducted with visionary educational leaders. These interviews were narrative in nature and aimed to explore the development process and the interrelation of personal and organizational vision in an educational framework.

Findings

Data indicate that visionary educational leaders do not separate their personal vision from their organizational vision. Furthermore, the educational leaders interviewed told of formative experiences which affected their worldview and shaped their personal ethos. Personal ethos proved to be a key element in formulating the leaders' personal and organization vision. Four prominent factors emerged as central to the personal ethos of educational leaders: identity, culture and values, professional experience, and family.

Originality/value

The findings suggest that educational leaders should engage in a process of self‐reflection in order to form a significant personal vision to which they can fully commit. Furthermore, the insights of leaders about what is important to them can enable an open dialogue with other organizational members and the development of a shared vision.

Details

Journal of Educational Administration, vol. 48 no. 4
Type: Research Article
ISSN: 0957-8234

Keywords

Abstract

Details

Transport Survey Quality and Innovation
Type: Book
ISBN: 978-0-08-044096-5

Article
Publication date: 7 March 2023

Nguyen M Trang, Brad McKenna, Wenjie Cai and Alastair Maclean Morrison

This research aims to explore generation (Gen) Z's personal branding on social media when job seeking.

1581

Abstract

Purpose

This research aims to explore generation (Gen) Z's personal branding on social media when job seeking.

Design/methodology/approach

Gen Z students, in their final year of university, were interviewed about personal branding, as well as recruiters and career advisors to gain insights into the recruitment process and expectations of online personal brands. Before interviewing, Gen Z students' LinkedIn profiles were examined, and then fed into the interview process.

Findings

Using impression management theory, the findings show that Gen Z perceive online personal brands as a crucial tool to gain more advantage in job markets. A gap was found between desired and perceived selves in Gen Z's online personal brands. Strategies such as effective self-reflection, authentic communication, self-promotion processes, awareness of risks and constantly controlling digital footprints were suggested to build stronger and more coherent personal brands. Gen Z are in favour of a more dynamic, interactive, work-in-process of authentic personal brands.

Originality/value

This research demonstrates the importance of authentically building online personal branding strategies and tactics to bridge the divide between Gen Z's desired and perceived images in personal branding on social media when job seeking.

Details

Information Technology & People, vol. 37 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 February 2002

Chang‐Won Lee

The current study investigated the conflict management styles used by Korean local government employees with superiors, peers, and subordinates. A mail survey and personal…

Abstract

The current study investigated the conflict management styles used by Korean local government employees with superiors, peers, and subordinates. A mail survey and personal interviews were used. Six hundred and seventy‐five usable responses were received. Personal interviews were conducted with 100 government employees. With written consents, all interviews were tape‐recorded and then quantified using content analysis. Overall, both mail surveys and personal interviews indicated conflict management styles varied according to the relative status of employees. Implications of the research findings for training and development of organizational members are provided, and areas for further research are suggested.

Details

International Journal of Conflict Management, vol. 13 no. 2
Type: Research Article
ISSN: 1044-4068

Article
Publication date: 7 September 2010

Michael S. Mulvey and Beena E. Kavalam

The purpose of this paper is to gain deeper insight into the meanings that structure and impel consumer choice by overlaying findings from a metaphor elicitation study onto the…

1830

Abstract

Purpose

The purpose of this paper is to gain deeper insight into the meanings that structure and impel consumer choice by overlaying findings from a metaphor elicitation study onto the results of a traditional means‐end laddering study.

Design/methodology/approach

First, laddering interviews were conducted to elicit the reasons that structure the college choice decision of students. A second study using metaphor elicitation techniques surfaced additional meanings that constitute and connect students' thoughts and feelings about their experiences at the college. Together, the two modes of interviewing yield deeper insight into personal relevance and consumer choice than offered by either alone.

Findings

Combining two modes of interviewing provides views at various levels of detail. Whereas laddering interviews use direct questioning to identify consumers' choice criteria, projective techniques rely on indirect questioning to surface the enduring and ephemeral feelings that charge consumer beliefs. Panning and zooming from the general structural overview provided by means‐end research to the nuance and detail surfaced by metaphor elicitation provides uncommon insight into the drivers of consumer choice.

Research limitations/implications

The time, effort, skill, and expense required for data collection, analysis, and interpretation are non‐trivial and may limit adoption of the two study approach.

Practical implications

The superimposition of metaphoric meanings onto consumer decision maps provides tremendous added value to managers aiming to enhance the creativity, relevance, and effectiveness of their marketing initiatives.

Originality/value

Melding two interview methods adds depth to means‐end research and lends structure to projective associations. The deeper insights into personal relevance and choice benefit academics and practitioners alike.

Details

Qualitative Market Research: An International Journal, vol. 13 no. 4
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 1 April 1993

Vincent‐Wayne Mitchell

Opens with the observation that the would‐be interviewer is facedwith a daunting task for which the existing literature is not alwayshelpful. Presents a résumé of the…

Abstract

Opens with the observation that the would‐be interviewer is faced with a daunting task for which the existing literature is not always helpful. Presents a résumé of the considerations necessary to begin successful personal interviews. These include: training and preparation, credibility, confidentiality, interview technique, lack of co‐operation, interview accuracy, interviewer bias, reliability and validity and overload. Combines the received wisdom of the literature with sound practical advice.

Details

Marketing Intelligence & Planning, vol. 11 no. 4
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 1 October 2001

Paul R. Baines, Christian Scheucher and Fritz Plasser

The existing debate in the political science literature on the transfer of US campaign expertise to Western Europe is largely based on observations of campaign evolution and, to a…

2618

Abstract

The existing debate in the political science literature on the transfer of US campaign expertise to Western Europe is largely based on observations of campaign evolution and, to a limited degree, on surveys of US political consultants. This article attempts to provide a deeper understanding of some of the problems associated with the practical application of US political marketing expertise in European political markets, focussing primarily on the UK. The paper investigates this transfer of US campaign expertise using both a political science‐diffusion perspective and an international marketing‐market entry perspective, suggesting that the two perspectives are mutually reinforcing. Qualitative data were collected from interviews with US political consultants who had consulted to British political parties at the 1997 British general election and with three academics who are renowned researchers in this field. The paper argues that, because of the very different contextual environments and their implications for campaign conduct, the potential for “Americanisation” is limited through indirect export methods. The paper further argues that US political consultants could penetrate the European market for political consulting services through a more customised offering using indirect export methods or a more standardised offering using direct export methods.

Details

European Journal of Marketing, vol. 35 no. 9/10
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 13 April 2018

Lea Kužnik and Nina Veble

Dark tourism has a very long heritage. Compared to the rest of the world, dark tourism in Slovenia is very poorly developed. The theme is therefore a novelty in Slovenia as well…

Abstract

Purpose

Dark tourism has a very long heritage. Compared to the rest of the world, dark tourism in Slovenia is very poorly developed. The theme is therefore a novelty in Slovenia as well as in the Slovenian professional and scientific literature. The purpose of this paper is to identify and describe dark stories of two small cities – Brežice and Krško – in Slovenia.

Design/methodology/approach

The paper brings ethnographical approach based on the in-depth literature analysis, existing documentation in museums (old newspapers articles, photographs) and fieldwork in Brežice and Krško which contained the method of unstructured interviews with four curators in The Posavje Museum Brežice, The City Museum of Krško and The National Museum of Contemporary History – Brestanica Branch as well as the method of observation with participation in a guided tour of Posavje “witches” in The City Museum of Krško and The Brežice Cemetery. The information for the research was also obtained by conducting ten unstructured interviews with the residents who live nearby “dark places” or are still connected to them.

Findings

The paper provides practical results as 14 dark stories related to the castles, wars, accidents, murders, paranormal activities and witchcraft were found. These stories could be incorporated into dark tourism.

Research limitations/implications

Because of the chosen research approach, the research results may lack generalizability. The results refer to a particular area of research.

Practical implications

The paper includes implications for the development of a new dark tourism product on a basis of dark stories found in the research area.

Originality/value

The paper fulfills need to identify and study dark stories that can be integrated in dark tourism in Slovenia.

Details

International Journal of Tourism Cities, vol. 4 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 1 July 1986

Lyn S. Amine and S. Tamer Cavusgil

Reports on a study based on research using a micro‐level or company‐based approach to exporting, this involved a standardized, pre‐tested questionnaire used for collecting data…

1422

Abstract

Reports on a study based on research using a micro‐level or company‐based approach to exporting, this involved a standardized, pre‐tested questionnaire used for collecting data, along with a personal interview sample. Identifies factors associated with export success and classifies them into two types: empirical studies of exporting companies taken together as an industry; and on cross‐industry samples of exporting companies. Concludes that in this study, determining causality on the basis of cross‐sectional data, as been problematical which leads to the data's differing interpretations.

Details

European Journal of Marketing, vol. 20 no. 7
Type: Research Article
ISSN: 0309-0566

Keywords

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