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Little has been reported in the literature on the perception and understanding of administrative staff regarding the processes involved in performance appraisal within the higher educational establishments. At the University of Bradford appraisal for this cadre of employees has hitherto taken a voluntary form. In response to this vacuum, an empirical survey has been carried out in four departments in order to explore the perception, views and preferences of the administrative staff of the entire process and its related issues. The results indicated that lack of provision for formal appraisal has often resulted in inconsistencies, little or no provision for establishing formal dialogue between management and the staff concerning their performance expectations, misplacement of personal goals, and realistic opportunities for personal and career development. Therefore concludes that there is an urgent need for the university to disseminate its policies widely and maintain uniformity of practice throughout its departments. Moreover, attention ought to be paid to the effective training and the role and responsibilities of line managers.

This article examines efforts of late nineteenth century educational reformers in Boston, Massachusetts (USA), to meet the pedagogical needs of an industrial age by balancing manual work and intellectual activity. Led by Swedish educator Gustaf Larsson and Boston philanthropist Pauline Agassiz Shaw, they employed traditional Swedish wood handcrafts (slojd, or ‘sloyd’ in English) to teach theoretical academic subjects and foster individualised learning. The reformers hoped to create, for students in kindergarten through to twelfth grade, a progression of manual work to parallel intellectual activities in the curriculum. That task became difficult as tool work moved from wood to steel, machines replaced hand tools, and artistic handcraft fell victim to efficient production. The school failed to sustain itself following the deaths of Shaw and Larsson. Today sloyd is credited as being a forerunner of technology education as well as an important influence on arts education in the United States.

In 1994, a leaked council report revealed that, for more than ten years, Gordon Rowe, a former social worker, had been beating, raping and ill‐treating the adults with learning difficulties who lived in the residential homes run by his company, Longcare. This paper describes the effect of this abuse on some of those residents.

The purpose of the paper is to examine the demographic make‐up of volunteers and their motives for participating in a professional tennis event.

This study uses a cross‐sectional descriptive study to investigate the primary motivation of volunteers from a US Open Series professional tennis event. A MANOVA was also conducted to compare the volunteer motivation factors (purposive, egoistic, leisure, material, external) by demographic factors (gender and age).

Volunteers' demographics closely resemble the tennis participation population and are similar to other tournament volunteers in the sport of golf. Volunteers were strongly motivated by material and purposive factors. Gender and age had no significant effect on the motivation to volunteer.

The sample being from a single event can limit the generalizations, but the work can serve as a framework for more extensive studies, including focusing on a women's event to examine the differences in motivation.

Implications of the results are provided in an effort to assist sport managers to design quality volunteer experiences that enhance the overall experience, supporting episodic volunteers' work ethic, and management of the event. There is clear evidence that volunteer satisfaction is higher when their motives are met. It is intended that this research will offer more support for event organizers based on the growing usage of volunteers and concerns in the sport industry.

This study is the only one that examines tennis volunteers in general as well as exploring the effect of the dependent variables of gender and age on motivation.

At the beginning of January this year, The Body Shop's Training School opened its doors. Andrew Ede spoke to Pauline Lalor, the manager of the school, about The Body Shop, training, franchising, and Pauline Lalor.

This paper seeks to report a project to investigate the degree of inter‐indexer consistency in the assignment of controlled vocabulary topical subject index terms to identical graphical images by different indexers at the National Library of Wales (NLW).

An experimental quantitative methodology was devised to investigate inter‐indexer consistency. Additionally, the project investigated the relationship, if any, between indexing exhaustivity and consistency, and the relationship, if any, between indexing consistency/exhaustivity and broad category of graphic format.

Inter‐indexer consistency in the assignment of topical subject index terms to graphic materials at the NLW was found to be generally low and highly variable. Inter‐indexer consistency fell within the range 10.8 per cent to 48.0 per cent. Indexing exhaustivity varied substantially from indexer to indexer, with a mean assignment of 3.8 terms by each indexer to each image, falling within the range 2.5 to 4.7 terms. The broad category of graphic format, whether photographic or non‐photographic, was found to have little influence on either inter‐indexer consistency or indexing exhaustivity. Indexing exhaustivity and inter‐indexer consistency exhibited a tendency toward a direct, positive relationship. The findings are necessarily limited as this is a small‐scale study within a single institution.

Previous consistency studies have almost exclusively investigated the indexing of print materials, with very little research published for non‐print media. With the literature also rich in discussion of the added complexities of subjectively representing the intellectual content of visual media, this study attempts to enrich existing knowledge on indexing consistency for graphic materials and to address a noticeable gap in information theory.

The purpose of this paper is to review all the research on Somali refugee communities’ “explanatory models” of “mental health” or psychological suffering, and also report original research in order to allow for more contexts on their “mental health” terms to emerge.

The authors talked in a conversational manner with a small number (11) of Somali people (10 females and 1 male), but this was done intensively over time and on multiple occasions. They discussed their community terms for “mental health” issues but in their own contexts and with their own examples.

The results showed that Somali as a community had three main groupings of symptoms: Jinn or spirit possession; waali or “craziness”; and a group of terms for serious anxieties, rumination, worrying and thinking too much. What was new from their broader descriptions of context was that the community discourses were based on particular contexts of the person and their behavior within their life history, rather than aiming to universal categories like the DSM.

Both research and practice on mental health should focus less on universal diagnoses and more on describing the contexts in which the symptoms emerge and how to change those contexts, especially with refugee and other less well-understood groups.

The review and original results support symptom-based or contextual approaches to mental health; we should treat the “mental health” symptoms in their life contexts rather than as a disease or disorder. We can learn from how Somali describe their “mental health” symptoms rather than treat their descriptions as crude forms of the “correct” western diagnostics.

INTRODUCTION Computers and new information technologies have beyond question brought tremendous advancement in information storage and retrieval. In recent years, the traditional card catalog has given way first to the COM (computer output on microform) catalog, then to the online catalog. Now, many libraries are shifting to the new capability in order to provide better and faster services to their patrons.

Diagnosis of substance use disorders and addictive behaviours are growing worldwide. It is timely to examine and collate literature on the nature of occupational therapy intervention in this field, to increase understanding of current practice and inform future directions. The purpose of this paper is to source and synthesise literature on occupational therapy interventions used in the treatment of people experiencing addiction.

Four databases were searched in August 2019. A total of 597 titles were screened, and 18 studies with varying methods met inclusion criteria. A narrative synthesis of the included literature was arranged into themes to summarise key findings.

Findings were grouped into three themes about occupational therapy provision to people experiencing addiction: single occupation focused intervention; skills training (including sub-themes on daily living skills and vocational skills); and establishing a community-based sober routine.

Further research on this topic should focus on efficacy of treatments and build on current findings to develop more rigorous research with appropriate sample sizes to support evidence-based practice.

This study presents a synthesis of how occupational therapy interventions have been used to treat people experiencing addiction issues. Findings indicate occupational therapy appears to fit well within addiction treatment and assert that occupational therapy is most supportive when interventions go beyond the teaching of skills alone to prioritise occupational engagement and client centred practice.

Studies of the first year of infant psychomotor development in cases of maternal postpartum depression are lacking. The mother and baby unit (MBU) is a healthcare system available to infants and their mothers during the postpartum period in a psychiatric hospital, which provides support and preserves the parent's role in the child's daily care. The aim of the paper is to describe the developmental profile of babies of mothers with severe postpartum depression treated in an MBU through the developmental quotients. Using the Brunet-Lézine scale, we studied six-month-old infants whose mothers were hospitalized. The study population consisted of 15 infants. The mean global developmental quotient score was 96.7. A developmental quotient lower than 80 was not observed for any of the children. We found no global psychomotor developmental delays. Despite this, the posture subscore was the area in which we observed the most difficulties. It is possible that the tonic dialogue between the mother and infant is disrupted by maternal depression.