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The purpose of this paper is to describe six recovery-oriented peer support experiences and strategies implemented in different regions of Brazil in the past 12 years, and explore challenges to their development and potential for empowerment and citizenship.

In this paper, a group of stakeholders in mental health services involving people with lived experience of severe mental illness describe their experiences with services of peer support. These were all conducted in Brazil and in partnership with the International Recovery and Citizenship Collective (IRCC) and The Yale Program for Recovery and Community Health. The authors met monthly to exchange experiences, studies and practices, and six experiences were selected, described, analyzed and compared. A discussion of these experiences, their challenges, impact and potential followed.

The explored experiences emphasize that peer support, lived experience leadership and advocacy are feasible in the Brazilian mental health system and can help advance the Brazilian Psychiatric Reform.

This paper is limited to the experience of researchers already engaged in peer support work in six cities in Brazil. Although they represent several different regions in Brazil, there are areas it has not reached. Further research should address and provide a broader view of peer support and recovery strategies spreading in the country.

These experiences demonstrate the feasibility and acceptability of the recovering citizenship approach to reduce stigma, promote empowerment, autonomy, activism and advocacy, and increase a sense of belonging for those in recovery and marginalized by society. The Brazilian psychiatric reform can benefit from including peer supporters as mental health treatment providers.

This paper provides a novel view of the state of the art of peer support initiatives in Brazil and can inspire individuals, government and communities as they see and understand the breadth, depth and meanings of these peer support experiences.

The authors intend to contribute to the lack of information about corporate social responsibility (CSR) in sports verified in the literature. The main purpose is to understand what the supporters' perceptions of CSR practices in sports clubs are and how these initiatives influence some of their attitudes towards the clubs they support.

Using a total sample of 142 supporters, the study hypotheses were tested with PLS-SEM structural equation modeling.

The authors conclude that CSR initiatives have a positive influence in the supporters' perception of the club and contribute to the positive word-of-mouth communication about the club. The results also show that these initiatives do not have a significant influence on the supporters' intention to become or remain paid members of sports clubs.

It should be noted that research on CSR in the national sports context is scarce, which increases the importance of its contribution to the literature in this area.

The importance of integrating sustainability into business activities rises continuously. In addition to an established focus on forward logistics, there is a growing awareness of reverse logistics. Reverse logistics ensures sustainable practices and increases competitiveness for companies, but it also comes with challenges. Therefore, the implementation of reverse logistics is associated with uncertainties. This paper aims to fill this gap by analyzing the development and comprehensive potential of reverse logistics as a sustainability tool.

To bridge the research gap, a real-time Delphi study was conducted. Through an extensive desk research, semi-structured interviews and an expert workshop, 14 projections for the German food sector of 2040 were created. A total of 49 experts in the field of logistics, reverse logistics and food logistics assessed the future projections concerning estimated probability, impact and desirability of occurrence.

The findings derived lead to three possible future scenarios as well as potential drivers and barriers that food companies, the government and society need to consider to enable a successful transition toward implementing reverse logistics in food supply chains.

The study examined the future role of reverse logistics as a sustainability tool in food supply chains. The results serve as a framework for decision-making on the sustainable orientation of business practices, leading to increased competitiveness and resilient business strategy. Several implications are derived for practitioners, policymakers and society to promote reverse logistics. Methodologically, this study extends existing Delphi methods by conducting a quantitative dissent and sentiment analysis, considering various surface-level and deep-level diversity characteristics.

The purpose of this study is to explore the role of anticipatory procedural justice, seriousness/type of conflict, and design of ombudsman processes with intentions to use ombudsman processes to resolve disputes.

The study was a 3 (type of conflict with three scenarios nested in each type)×3 (design of ombuds system). Subjects read scenarios and filled out Likert type survey items related to seriousness of conflict, anticipatory procedural justice, and intentions to use ombuds processes.

Perceived seriousness and anticipatory procedural justice were significantly related to intention to use ombuds process, but design of ombuds process was not.

This study was limited to scenarios of academic conflict. Research should be extended to experienced conflicts and conflicts in other contexts.

Potential users of ombuds processes are more concerned with principles of fairness and justice than the specific elements of how dispute systems are designed. While the design of a system needs to insure disputants perceive it to be fair, institutions concerned with resolving disputes between/among members should be more concerned with having a system than about promoting specific details about the design of that system.

This study advances both the study of ombuds processes/design and anticipatory procedural justice. This study provides unique findings related to both the design of ombuds processes and the conditions under which disputants might utilize the process. Additionally, procedural justice is demonstrated to be useful in forming decisions about use of processes, not just evaluations after processes have been used.

The management of children′s literature is a search for value and suitability. Effective policies in library and educational work are based firmly on knowledge of materials, and on the bibliographical and critical frame within which the materials appear and might best be selected. Boundaries, like those between quality and popular books, and between children′s and adult materials, present important challenges for selection, and implicit in this process are professional acumen and judgement. Yet also there are attitudes and systems of values, which can powerfully influence selection on grounds of morality and good taste. To guard against undue subjectivity, the knowledge frame should acknowledge the relevance of social and experiential context for all reading materials, how readers think as well as how they read, and what explicit and implicit agendas the authors have. The good professional takes all these factors on board.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

The purpose of this paper is to examine the impact of Deming's ideas on the twenty‐first century.

A ProQuest search of articles is done mentioning “Deming” and “quality” or “legacy” in the title published between 1994 (Deming died in December 1993) and 2006.

It is found that 136 articles described Deming's legacy. Legacy in five areas are examined: professional accreditation, customer satisfaction, business ethics, human error, and supply‐side management.

Deming's ideas have furthered not only quality management but have also touched areas in the social sciences, such as ethics and organizational relationships.

This paper shows that Deming's ideas continue to flourish in areas that he emphasizes, such as the importance of customer satisfaction and understanding human error, and areas that he did not foresee, such as business ethics and supply‐side management.

The purpose of this paper is to understand consumer preferences concerning electric vehicles (EV) in Portugal, based on comparisons with other vehicles with different powertrains.

The analysis incorporated two survey-based approaches: choice-based conjoint analysis (CBC) and multicriteria decision analysis (MCDA) based. The survey interviewed 252 respondents. The criteria characterizing each vehicle are purchase price, range, fuel consumption and CO₂ emissions. Another criterion was added to verify the potential of EV privileges to influence consumer preferences. A sensitivity analysis on the influence of purchase price and fuel price in the global utility of the vehicles was performed.

The results showed that monetary criteria are those influencing vehicle purchase decisions the most, whereas the existence of privileges for EV owners has little relevance. EV are chosen by the consumer only if their price decreases or if gasoline and diesel prices increase sharply. The position of PHEV in the rankings makes the promotion of this type of vehicle an interesting path to exploit as potential intermediates to the diffusion of EV.

The results underline the need of improving technical barriers of EV that are responsible for consumers’ relevant concerns and that a price subsidy could eventually be effective to increase EV sales at its current market price.

This study compares a wide range of vehicles (conventional, hybrid and electric), addresses the Portuguese market and proposes an MCDA-based approach to obtain preference information, which is compared with a CBC approach.