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This paper aims to review current literature pertaining to information literacy and digital literacy skills and practices within the research workflow for doctoral students and makes recommendations for how libraries (and others) can foster skill-sets for graduate student research workflows for the twenty-first century scholarly researcher.

A review of existing information literacy practices for doctoral students was conducted, and four key areas of knowledge were identified and discussed.

The findings validate the need for graduate students to have training in information literacy, information management, knowledge management and scholarly communication. It recommends empirical studies to be conducted to inform future practices for doctoral students.

This paper offers four areas of training to be considered by librarians and faculty advisers to better prepare scholars for their future.

This paper presents a distinctive synthesis of the types of information literacy and digital literacy skills needed by graduate students.

This paper is a qualitative study of how social sciences faculty construct their research workflows with the help of technological tools. The purpose of this study is to examine faculty scholarly workflows and how both tools and practices support the research process. This paper could inform academic libraries on how to support scholars throughout the research process.

This is a qualitative study case study of ten faculty members from six research universities from the United States and Canada. Semi-structured interviews were conducted and recorded. Atlas.ti was used to code and analyze the transcripts; each participant was a separate case. Descriptive coding was used to identify digital tools used for collaboration; process and descriptive coding was utilized to examine practices in scholarly workflows.

Through case study analysis the results of this study include the role of technology in faculty research workflows. Each workflow was grouped into four categories: information literacy, information management, knowledge management, and scholarly communication. The findings included scholars creating simple workflows for efficiency and collaboration and utilizing workarounds.

The study did not observe faculty in the process of doing research and, thus, only reports on what the researchers say that they do.

The research is unique in that there is almost no research on how social scientists conduct their research workflows and the affordances/impasses of this process.

To gain insight in how policy makers work and learn, in‐depth interviews were held with seven Dutch policy makers working on global sustainability issues. The focus of the interview was on the information needs, information gathering practices, and working styles of the policy makers. Our results indicate that policy makers have a strong need for information on linkages between different policy problems, and on different cultural perspectives on those problems. Information gathering is marked by an emphasis on information filtering towards the policy issue at hand. Finally, policy makers appear to be predisposed to an application‐oriented working style. The combination of an application‐oriented working style with a policy‐driven search for information seems inadequate for satisfying policy makers’ information needs. Current learning practices among policy makers appear to be inadequate for coping with complexity.

The purpose of this paper is to identify the papers published on urban education and analyze the characteristics of these papers to contribute to the urban education research over the recent years.

Researchers generated a comprehensive list of the articles published between 2010 and 2017 in the field of “urban education” by searching the Social Sciences Citation Index database, using the keywords of “urban” and “education.” As an additional criterion, all the articles published between 2010 and 2017 in the journals of Urban Education and Education and Urban Society were included.

There are a total of 2,123 publications that were checked and retrieved in the field of “urban education” between 2010 and 2017. Although the number of publications differs year by year, the sum of the citations received the increase from year to year on a regular basis. There are 35 articles that were cited more than h-index, as h-classics in this field for this period and top 10 of these h-classics are reported in this study. Urban Education and Education and Urban Society were revealed as the most prominent journals in the field of urban education. Also, the results show that the most cited articles, the most prolific authors and organizations, and top journals in this field are from the USA.

The scope of this study is not extensive enough, and the data obtained are not comprehensive enough. The survey was limited to the keyword of “urban education” in the fields of title, abstract, author keywords and keywords plus.

This bibliometric analysis contributes to the literature of urban education through a historical perspective. Results show that the “urban education” field attracts more attention of the researchers and the impacts of these publications are increasing from year to year. Also, there is a prevalence of the USA in the field of urban education.

The information presented in this paper provides insight into the development of urban education research over the recent years. The data obtained in this study can be used as a reference for future researchers in urban education.

The purpose of this paper is to examine the factors that drive students to use Facebook for educational communication and explore the impact of Facebook use for educational communication on perceived academic achievement.

A survey was conducted through a self-administered questionnaire to collect data from student Facebook users at a large technology and engineering university in Malaysia. Partial least squares path modeling was used to test the hypotheses in the research model.

This empirical study showed that Facebook use in educational communication is determined by subjective norms and purposive value. Facebook use in educational communication positively affected perceived academic achievement.

The findings provide useful insight for higher institutions and educators regarding the potential academic effects of integrating Facebook into higher education learning. Moreover, this study provides insight into the factors that drive Facebook use in educational communication.

Prior studies have largely investigated the determinants and the effects of Facebook use among university students. However, little research has focused on educational communication phenomena. This study investigated determinants and academic achievement effect of Facebook use in educational communication among university students.

The purpose of this study is to investigate the effectiveness of diagrammatic visualisation techniques versus sentential learning contexts in an accounting subject using the theoretical lens of cognitive load theory (CLT).

The present study used four groups of students; two groups completed a task using diagrammatic visualisation learning materials, with one of the groups undertaking their leaning activities collaboratively and another on an individual basis, whereas two comparison groups were given a sentential learning context without diagrams, with one group undertaking their leaning activities collaboratively and the other individually. In addition to performance grades, cognitive load self-report scores were also elicited from participants.

The findings of this study indicate support for diagrammatic visualisation techniques for students working collaboratively. Compared with sentential learners, the authors find significantly improved test performance for students who work collaboratively in a diagrammatic visualisation environment. Students in the visualisation environments obtained higher grades than those in the sentential group. In terms of mental effort, students in the visualisation conditions reported the lowest cognitive load.

The authors conclude that diagrammatic visualisation learning techniques enhance student performance outcomes, particularly for those who work collaboratively. CLT assists in the understanding of the mental processes involved in learning. Instructional designers need to consider CLT when developing diagrammatic visualisation material to enable students to obtain the best possible learning outcomes.

This study addresses a gap in the literature by examining the use of diagrammatic visualisation materials as an alternative to text when learning accounting. The study explores the effect of visualisation material on students’ cognitive load by analysing their mental effort. The study contributes useful findings on visualisation as a conduit to enhancing the understanding of accounting using CLT principles.

Reports on Management Round table′s conference on “Mass customization – at a profit: any variety, any time, anywhere”, which attempted to explain the implications of mass customization and how companies are utilizing it to satisfy customers. Provides a summary of the methods, ideas and conclusions from the conference, giving ideas from Joseph Pine and Stan Davis on responding to the customer; outlines a report from IBM′s senior director of product design, explaining how IBM used creative imagination in engineering to customize PCs for its consumers. Concludes that mass customization will define leading organizations in the next century, along with rapid turnover from customer specification to actual product.

The purpose of this paper is to demonstrate the linkage of case-based instruction with the enhancement of self-regulated learning of employees. Specific objectives are to review and describe: some characteristics of adult learning, features and functions of self-regulated learning (SRL) and the instructional approach, case-based learning (CBL), followed by a synthesis of the information in the form of a detailed, CBL approach for practitioner use.

The approach used in this work is represented in the following phases. First, conduct a literature review of each of these areas: characteristics of adult learners, details of SRL and its components, accompanied by the expression of linkages among the concepts and CBL. This includes exploration of metacognition, as it relates to the self-regulation of learning. Also reviewed was CBL, including theory background. Literature reviews were aided by databases: Education Research Complete, Psych Info and ScienceDirect. The second substantive phase was to synthesize the information obtained in the reviews and analysis and create a detailed design presentation for using CBL with trainees.

The findings of the analysis and synthesis of information enable the expression of a complete, detailed approach to the application of CBL for practitioner use. A review of practices in CBL augmented with examination of important theories of situated cognition and constructivism assist in building a rationale as to how case-based instruction may improve individual and team/group self-regulation of learning.

Presented in the paper is a complete model of case-based instruction for practitioner use and refinement.

Case-based instruction has not been directly linked to the self-regulation of learning. This paper makes a contribution to the literature of CBL as well as to situational cognition.

The purposes of this article are to familiarize the reader with scenistic learning tools, provide theory bases for the tools, present details for use of the tools in an organization, and offer details with reference to the efficacy of scenistic learning tools.

The approach taken is to provide sufficient information for a practitioner to apply scenistic tools with confidence. The paper provides the background and explicit details for using scenistic tools in practice.

The findings demonstrate positive effects of training with scenistic tools. The effects are limited to specific areas.

Several different instructional and/or training approaches may come under the rubric, scenistic, to include case analyses, use of critical incidents, story board and others. This article offers a complete model of how to create and apply a scenistic approach in an orchestrated manner to achieve positive change in an organization.

The article demonstrates how managers, training staff, and employees (trainees) work in a partnership to create and apply script-based practice guides and interventions to assist in solving actual organizational issues and problems.