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This paper aims to assess the level of occupants’ satisfaction, comparing older and newer on-campus accommodation buildings in Sydney, Australia, aiming to identify their comfort factors deficiencies in terms of design and construction solutions/strategies (e.g. spatial arrangements, materials, thermal comfort).

A post occupancy evaluation survey was used to assess the occupant satisfaction with three on-campus accommodation buildings in The University of New South Wales (UNSW) Sydney. One of the selected buildings is an older building opened for occupation in 1996, and the other two are more recent on campus accommodations buildings. The survey included 11 post occupancy evaluation elements identified through literature review which were categorised into three dimensions: technical, functional and behavioural.

The results show that the satisfaction levels with thermal and acoustic comfort were below standards for both older and newer buildings. In addition, the older building used in this study was rated low in terms of: indoor air quality, lighting, maintenance and management, vertical transportation facility, room layout and furniture quality, building layout and aesthetics and level of privacy. Such factors related to both functional and behavioural dimensions were of greater satisfaction in newer buildings.

Findings suggest the high priority of strategies that address and improve the thermal and acoustic comfort of older and newer on-campus accommodation buildings if the intention is to enhance students’ satisfaction, especially considering the impact that these facilities have on students’ performance. Thermal performance in different seasons and adaptive thermal comfort activities should be considered in the design of new on-campus accommodation buildings and the retrofit of existing old buildings.

On-campus accommodation is an important facility that supports student learning outcomes and helps students adapt in a new learning environment. A post occupancy evaluation study to assess the adequacy of this facility is still lacking because previous studies have generally focussed on class rooms and work spaces in the education sector. This research compares the user satisfaction of older and newer on-campus accommodation buildings in Australia, to highlight deficiencies and areas for improvement in the design of existing and future buildings.

The purpose of this paper is to determine the students’ perceptions of an on-campus foodservice operation at an identified historically black college and university (HBCU) and its effect on their satisfaction and dining frequency.

A survey of 685 students was conducted to collect data. Partial least squares based structural equation modeling is used to test the proposed structural model with SmartPLS 3.0.

Results confirm that quality of food, ambience, value for money, food and beverage options and service quality have a positively significant impact on students’ overall satisfaction with the on-campus foodservice operation and dining frequency. As such, all the hypotheses are supported.

These findings indicate that on-campus foodservice operators should focus on quality of food, ambience, value for money, food and beverage options and service quality to achieve student satisfaction. This in turn could positively impact the institution’s reputation, student retention and the marketability of the institution to future students.

This study would help on-campus foodservice operators to better understand the impact of the various elements of foodservice experience which will lead to students’ overall satisfaction and dining frequency, particularly in a HBCU setting.

The purpose of this paper is to discuss performance in postgraduate education in Sweden and Scotland. Drawing on two cases, the paper considers three themes: differences in students’ performance by study mode, differences in students’ performance by length of study, and finally comparing performance by study mode between modules in Scotland with an entire programme in Sweden.

The empirical setting from Scotland builds on an evaluation of online and on‐campus study groups with exactly the same module syllabus. The Swedish setting is also based on an evaluation of distance and on‐campus study groups with exactly the same module syllabus. The data compiled in both countries arise from student performance scores and grades.

The results indicate that students in both countries foremost use the virtual learning environment (VLE) as a forum for accessing information, to access asynchronous postings in the forums and access streaming‐synchronous online lectures which are also accessed asynchronously in the VLE. The results show that there are no differences between the grades or test scores between campus students with face‐to‐face education and distance students with electronically (VLE) mediated education. These differences and similarities will form the basis of these reflections in this paper.

The study is limited because the examples given are only a few cases and small samples and there is a need to more rigorously investigate different educational programs in different academic disciplines.

The paper contributes to quality issues in distance, online and campus education by taking into account, in the first case, different student performance in the same course over a longer period and in the second case, changes over time within the same educational program.

This study aims to investigate the sustainability of the food culture at Deakin University and to determine what the barriers to increasing the sustainability of food on the Burwood campus may be.

An online survey of staff and students from the Faculty of Health at the Burwood campus of Deakin University (n = 697) was undertaken. The survey included questions relating to eating habits on campus, views on the current food culture, food security, food disposal, visions for the future and demographic information. In addition, a short paper-based survey was developed for the ten food outlets on campus.

The results show that although sustainability considerations are important to staff and students, cost is the main issue and is a significant barrier to the development of a more sustainable food culture. It is also a significant barrier to staff and students making healthy choices when it comes to the purchase of food on campus. However, sustainable food initiatives such as community gardens could help alleviate this barrier and also contribute to improving student engagement.

The online survey was limited to the Faculty of Health, and, therefore, a potential bias exists towards individuals who may have an interest in health. This should be considered when interpreting the results.

This research demonstrates that although cost may be a barrier to universities improving the sustainability of their food culture, there are other ways in which universities can create an environment that embraces sustainable food production to benefit both the environment and the university community.

The purpose of this paper is to examine the effects of service separation on perceived value and intention to enroll in the higher education context, as mediated by perceived performance risk and moderated by an individual’s regulatory focus.

Four experimental studies were conducted, a pilot study and three main studies. Participants evaluated higher education courses offered in either the unseparated (on-campus) or separated (online) mode.

Results show that: service separation influences perceived value; this effect is mediated by performance risk; and moderated by regulatory focus. Specifically, participants perceive higher education courses offered in the separated mode to have greater performance risk, which lowers their perceived value. This effect is enhanced for prevention-focused participants and mitigated for promotion-focused participants. Finally, service separation is found to influence intention to enroll in a course via performance risk and perceived value.

The findings suggest that higher education providers need to better understand students’ regulatory focus. In particular, online education providers should target potential students who are promotion-focused and implement strategies to reduce performance risk, which would give students greater assurance that the online course will be delivered as promised.

The present research is the first to examine the effects of service separation in the context of higher education, which has received relatively little attention in the services marketing literature. In particular, the findings shed new insights on the mechanisms underlying consumer perceptions of separated vs unseparated service offerings, which contribute to research on services marketing and higher education.

The purpose of this paper is to assess the carbon dioxide emissions associated with electric, HVAC, and hot water use from a US university.

First, the total on‐campus electrical, natural gas and oil consumption for an entire year was assessed. For each category of energy use, the carbon associated with consumption of a single unit was calculated. Using this, the total carbon dioxide emissions for the entire university were estimated.

It was found that the university's activities resulted in approximately 4 tons of carbon dioxide emissions per student per year. In total, the university emitted nearly 38,000 tons of carbon dioxide during the 2007 fiscal year. In addition, it was found that emissions from on‐campus steam production, which account for roughly 57 per cent of total CO₂ emissions, would be improved with the addition of two proposed cogeneration facilities.

The originality and value of this paper is attributed to: the recent international concern over CO₂ emissions and their global warming impact; the increasing adoption of the American College & University Presidents' Climate Commitment which in part calls for an inventory of campus emissions; and the underdeveloped research area relating to total university campus carbon footprint estimation.

Greece has the highest youth unemployment rate in the European Union. Even though it is clear that persistent unemployment requires bold measures in engaging young educated Greeks in the labour market, there is no coherent policy targeting that population group, especially university students. This research paper aims to explore the idea of restructuring the internal labour market in Greek universities by expanding services and offering part‐time job positions to their students.

In assessing the feasibility of such a project a survey was conducted involving 237 undergraduate students majoring in business management and 22 administrative executives at the University of Macedonia, Greece.

The survey's main findings indicate that there is a tendency to match job openings with skills supplied by students in a work‐school programme focused on campus part‐time jobs.

A large‐scale national survey involving students from various academic disciplines and executives from different universities would result in a more informed discussion on institutions that promote youth employment.

This study has shown that a work‐study programme promoting work opportunities on campus is plausible in Greece and might have great value for key stakeholders – students and universities.

This study sought to assess the process of initiating a sustainable recycling program at the University of Jordan. It illustrates the potentials of recycling, perceived awareness of recycling by the students and staff, as well as challenges to a sustainable waste recycling program. This study aims to identify the barriers and challenges that face a sustainable waste recycling program at the University of Jordan.

The study consisted of investigating waste recycling potential on campus, inspecting general environmental awareness toward recycling and running an experimental recycling study on part of the campus. A waste characterization study was conducted to assess the current waste status and recycling extent. A questionnaire survey was carried out to obtain information on the students’ and staffs’ awareness of waste recycling and management on campus. In the experimental recycling study, seventy units of waste segregation bins were distributed on campus. The recycling efficiency was evaluated at two schools; the School of Engineering and the School of Medicine. The administrative support and collaboration while running the recycling program were also observed.

Overall, waste recycling at the University of Jordan has an appreciable opportunity and potential. A substantial amount of waste can be diverted from going to the landfill. Data showed general positive recycling rates except for plastic. Also, the recycling rates show great potential for enhancing. The recycling at the University of Jordan faces several barriers and obstacles. The greatest barrier was identified as the lack of cooperation of the administrative system on campus. The administrative support for the recycling program was strong only at the initiation of the recycling program. Administrative support has a vital influence on the recycling program. It has the potential of boosting it or bringing it to halt. Future studies should focus on investigating recycling efficiency for the entire campus and focus more on increasing pro-environmental behavior among students and staff in higher education institutions.

The value of this research lies in it being conducted in a large campus university in a developing country. Also, the study used a diagnostic approach that is based on evaluating an environmental sustainability program as it evolves inside a higher education institution. The study illustrates the challenges that face universities in developing countries while adopting green campus initiatives.

The purpose of this paper is to outline how qualitative data can be used to gain insights into the experience of different cohorts of students including online and on-campus students.

Qualitative data from student surveys are used to analyse three years of data. The text analytics software Leximancer was used to analyse the qualitative student comments.

Comparing comments of on-campus and online students, the findings indicate that the students had different perceptions in regards to what they rated as best aspects of their course and what needed improvement.

The study is based on three years of qualitative comments collected in student surveys. The study is unique, given that previous studies have looked at qualitative comments in general rather than comparing the experience of online and on-campus students.