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1 – 10 of over 4000Immersive technologies fully immerse users in augmented environments for interactive experiences. The purpose of this study is to measure consumers’ intention towards experiencing…
Abstract
Purpose
Immersive technologies fully immerse users in augmented environments for interactive experiences. The purpose of this study is to measure consumers’ intention towards experiencing immersive technologies at tourism destinations using an integrated theory of planned behaviour (TPB) and technology acceptance model (TAM) model within the stimulus-organism-response (S-O-R) framework, including motivation (MOT), trust (TR) and perceived risk (PR).
Design/methodology/approach
The survey data was collected through convenience sampling via an online questionnaire, with a sample size of 487 Indians. Structural equation modelling was conducted using SPSS and AMOS software for data analysis, ensuring a robust examination of the proposed model and its relationships.
Findings
Virtual interactivity and social interaction influence both attitude and perceived behavioural control. Attitude, perceived behavioural control, perceived usefulness and TR significantly influence intention. However, MOT, PR and perceived ease of use do not exhibit a significant influence on intention. These findings highlight the importance of these variables in shaping consumers’ intention towards experiencing immersive technologies at tourism destinations.
Research limitations/implications
The findings hold significant implications for various stakeholders, including government agencies, travel firms, content creators and software developers. They can leverage these insights to enhance marketing strategies, develop immersive tourism experiences, innovate in the realm of Web 4.0 and personalize tourism offerings.
Originality/value
This study offers a distinctive contribution by integrating the S-O-R framework with TPB and TAM, while also incorporating key factors such as MOT, TR and PR. This novel approach provides a fresh perspective on consumer behaviour towards immersive technologies.
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Francesco Santarsiero, Daniela Carlucci, Antonio Lerro and Giovanni Schiuma
Technological advancements are reshaping the tourism industry, necessitating the adaptation of business models through digital technology utilisation for intelligent, sustainable…
Abstract
Purpose
Technological advancements are reshaping the tourism industry, necessitating the adaptation of business models through digital technology utilisation for intelligent, sustainable and inclusive tourism offerings. The diverse nature of tourism businesses, encompassing size, technology access, risk aversion, labour intensity, and more, presents a spectrum of challenges and opportunities for business model innovation (BMI) and digital transformation (DT) to maintain competitiveness. This study focuses on the core aspects of DT and BMI within the tourism sector, offering pivotal insights to aid tourism companies embarking on the intricate journey of DT and BMI in this evolving landscape.
Design/methodology/approach
The study conducts an extensive literature review to identify critical issues and pathways for tourism businesses pursuing DT and BMI. The review is focused on the challenges, opportunities, risks and imperatives that tourism organisations have to navigate in the current DT landscape to renew their business model.
Findings
The findings underscore the pressing need for tourism businesses to undergo a holistic DT. While digital technologies are reshaping the essence of tourism value chains, the transformation extends beyond technology adoption to encompass a profound renewal of organisational culture, competencies, structure, leadership and operational models. This paradigm shift is indispensable for crafting more innovative, sustainable and more inclusive tourism development. The paper also provides strategic recommendations and outlines future research directions to fortify the transformational journey of the tourism sector.
Originality/value
The paper provides key insights into supporting DT and BMI in tourism businesses, advancing a nuanced understanding of the multifaceted challenges and opportunities tourism organisations face in the digital age.
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Zihao Jiang, Jiarong Shi and Zhiying Liu
Firms in emerging economies are generally at a disadvantage in terms of resources, which may limit their digital transformation. The Chinese government has designed and…
Abstract
Purpose
Firms in emerging economies are generally at a disadvantage in terms of resources, which may limit their digital transformation. The Chinese government has designed and promulgated a series of wind power policies from the perspectives of support and regulation. The former provides scarce resources for enterprises and thus alleviating financial constraints. While the latter increases the demands for advanced technologies, thereby triggering resource bricolages. This study aims to clarify the impact of industrial policy on the digital transformation of the Chinese wind power industry, and the role of financing constraint and resource bricolage in the above relationship.
Design/methodology/approach
Based on the data of listed companies in the Chinese wind power industry from 2006 to 2021, this study clarifies the impact and mechanism of industrial policy on firm digital transformation with fixed effect regression models.
Findings
Empirical results indicate that both supportive and regulatory policies are the cornerstone of the digital transformation of the Chinese wind power industry. Financial constraint and resource bricolage, respectively, mediate the impact of supportive and regulatory policies. However, the mix of supportive and regulatory policies inhibits digital transformation. Moreover, industrial policies are more effective for the digital transformation of state-owned enterprises, as well as enterprises in economically underdeveloped regions.
Research limitations/implications
This study investigates the path of government intervention driving firm digital transformation from the resource-related perspective (i.e. financial constraint and resource bricolage), and its analytical framework can be extended based on other theories. The combined effects of cross-sectoral policies (e.g. wind power policy and digital infrastructure policy) can be further assessed. The marginal net benefit of government intervention can be calculated to determine whether it is worthwhile.
Practical implications
This study emphasizes the necessity of government intervention in the digital transformation of enterprises in emerging economies. The governments should align the policy targets, clarify policy recipients and modify policy process of different categories of industrial policies to optimize the effectiveness of policy mix. Given that the effectiveness of government intervention varies among different categories of enterprises, the competent agencies should design and promulgate differentiated industrial policies based on the heterogeneity of firms to improve the effectiveness and efficiency of industrial policies.
Originality/value
This is one of the earliest explorations of industrial policies’ effect on the digital transformation of the renewable energy sector in emerging economies, providing new evidence for institutional theory. Meanwhile, this study introduces financial constraint and resource bricolage into the research framework and attempts to uncover the mechanism of industrial policy driving the digital transformation of enterprises in emerging economies. Besides, to expand the understanding of the complex industrial policy system, this study assesses the effectiveness of the industrial policy mix.
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Maha Shehadeh, Khaled Hussainey, Mohammad Alhadab and Qais Kilani
This research examines the impact of the COVID-19 pandemic and governance structure on corporate narrative reporting (CNR) concerning Industry 4.0 (I4.0) technologies in Jordanian…
Abstract
Purpose
This research examines the impact of the COVID-19 pandemic and governance structure on corporate narrative reporting (CNR) concerning Industry 4.0 (I4.0) technologies in Jordanian commercial banks. The study aims to explore how these factors influence the extent and nature of disclosures in annual reports.
Design/methodology/approach
The study uses a comprehensive manual content analysis method to investigate the annual reports from all 15 Jordanian commercial banks from 2010 to 2022. This approach allows for the detailed examination of I4.0 disclosures, using a specially developed index to measure various disclosure dimensions. An ordinary least squares model is used to assess the determinants of CNR on I4.0, considering factors such as the pandemic’s impact and various governance attributes.
Findings
The findings indicate that both the COVID-19 pandemic and specific governance factors (e.g. board size and audit committee size) significantly enhance the disclosure of I4.0 technologies. The study reveals that during the pandemic, banks significantly increased their level of detailed disclosures about I4.0 strategies, challenges and benefits, reflecting a strategic response to the pandemic’s disruption.
Originality/value
This study introduces a novel I4.0 Reporting Index for banks, measuring disclosures across strategy implementation, business model transformation, challenges and benefits. It adds to the existing literature by offering insights into narrative reporting practices concerning I4.0 technologies within the banking sector and illuminates the impact of the COVID-19 pandemic on these practices.
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Muhammad Mohsin Khalil and Waqar Ahmed
In recent years, technological advancement has played a crucial role in the growth of emerging economies. However, as with any novel technological development, there are often…
Abstract
Purpose
In recent years, technological advancement has played a crucial role in the growth of emerging economies. However, as with any novel technological development, there are often concerns and hesitations surrounding its implementation. This study aims to investigate the factors influencing blockchain adoption and usage. Thereby evaluating its impact on supply chain performance.
Design/methodology/approach
This is a deductive research based on the modified form unified theory of acceptance and use of technology, which is a persuasive model that has been used in numerous studies on the acceptance and usage of information technology systems. For this study, valid data was collected from 129 management-level supply chain professionals and policymakers working in diverse manufacturing industries. The collected data was used for testing hypotheses by deploying the structural equation modeling technique.
Findings
The findings of this study reveal that facilitating conditions and technology readiness highly are key influencers for organizations to implement this disruptive technology. Moreover, blockchain adoption and usage can significantly enhance supply chain performance.
Originality/value
Blockchain technology is a novel and promising disruptive technology that industries are looking forward to adopting and using. For the policymakers and supply chain strategists working in a developing country, this study offers a comprehensive viewpoint on the swift acceptance and usage of blockchain technology to facilitate supply chain operations.
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Jayashree Roul, Lalita Mohan Mohapatra, Ashok Kumar Pradhan and A.V.S. Kamesh
The objective of this study is to analyse the integration of technology in Human Resources Management (HRM) with a special focus on Artificial Intelligence (AI), Machine Learning…
Abstract
Purpose
The objective of this study is to analyse the integration of technology in Human Resources Management (HRM) with a special focus on Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT) and Big Data.
Design/methodology/approach
This study aims to contribute to the understanding of these trends by conducting a thorough bibliometric analysis using the Scopus database, encompassing research on HRM and Technology from 1991 to 2022. By employing citation analysis, co-citation analysis and co-word analysis, the study uncovers key patterns and trends in the field.
Findings
The findings indicate that AI, Big Data and ML are the focal points of research when exploring the intersection of Technology and HRM. These technologies offer promising prospects for enhancing Human Resource processes, such as Talent Acquisition, Performance Management and Employee Engagement.
Research limitations/implications
In our study, we showcase the practical implications that offer guidance for HR researchers and professionals, enabling them to make informed decisions regarding the adoption and implementation of Information Technology.
Practical implications
This research can provide valuable insights to HR managers on the use of cutting-edge technology in HRM. It aims to enhance the manager’s awareness of how technology-enabled HRM can improve HR performance.
Originality/value
This study adds to the existing body of knowledge on how Modern Technology empowers HRM. It also proposes a conceptual framework for the use of Modern Technology along with Strategic Management and Knowledge Management to improve Human Resource Performance.
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Kamar Zekhnini, Abla Chaouni Benabdellah, Surajit Bag and Shivam Gupta
This article aims to assess risks related to the supply chain 5.0 digitalization. It aims to analyze interdependencies and causal relationships between critical digital supply…
Abstract
Purpose
This article aims to assess risks related to the supply chain 5.0 digitalization. It aims to analyze interdependencies and causal relationships between critical digital supply chain 5.0 risks, emphasizing the need for proactive management to address emerging challenges.
Design/methodology/approach
Through an extensive literature review and expert judgment, risks related to supply chain 5.0 digitalization are identified. An integrated approach for risk assessment is employed, where the Analytic Hierarchy Process (AHP) is utilized to prioritize these risks. Subsequently, the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is employed to investigate cause-and-effect relationships among the identified top 10 risks. This comprehensive analysis forms the basis for informed strategic management decision-making.
Findings
The analysis identifies significant influences of “Dependence on technology,” “Complexity”, “Potential system failures”, and “Cyber security” while “Environmental impact” and “Socio-economic disparities” emerge as prominent risks in supply chain 5.0 digitalization. These findings offer actionable insights for management decision-making, guiding the formulation of strategies to address and mitigate critical risks.
Practical implications
The proposed integrated approach (AHP-DEMATEL) provides valuable insights for managers to effectively mitigate digital supply chain 5.0 risks and strategically respond to disruptions. By prioritizing risks, organizations can allocate resources efficiently and address the most critical challenges first, minimizing long-term damage to resilience. Embracing this approach enables practitioners to enhance overall supply chain resilience, guiding key management decisions for the development of sustainable and adaptive strategies.
Originality/value
This paper marks the first comprehensive attempt to assess supply chain 5.0 digitalization risks using decision-making methods like AHP and DEMATEL. The integrated approach contributes novel insights to the field of supply chain risk management, specifically aiding management decision-making in the face of digitalization challenges.
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Based on a quantitative investigation, this paper endeavors to examine Industry 4.0 (I4.0) adoption process by studying the impacts of absorptive capacity (AC) and innovative…
Abstract
Purpose
Based on a quantitative investigation, this paper endeavors to examine Industry 4.0 (I4.0) adoption process by studying the impacts of absorptive capacity (AC) and innovative ambidexterity (exploration, exploitation), while also considering the moderating influence of learning capability (LC).
Design/methodology/approach
Data has been gathered through administering questionnaire to 468 managers representing 175 manufacturing firms. Subsequently, PLS-SEM technique has been employed to verify the research hypotheses.
Findings
Study findings reveal that AC is significantly associated with I4.0 adoption and innovation ambidexterity. However, innovation ambidexterity demonstrates partial (only exploration) significant association with the adoption of I4.0. Similarly, the findings indicate that LC acts as a partial moderator between innovation ambidexterity (exploration) and I4.0 adoption.
Research limitations/implications
The study presents significant insights into I4.0 adoption process. The findings may support managers of manufacturing firms to understand and assess the influence of integrating contextual factors facilitating successful adoption of I4.0. The study emphasizes necessity of managers’ awareness regarding the importance of firm’s AC to transform smoothly to I4.0 technologies. In addition to, encouraging the innovation ambidexterity along with LC to enhance the adoption of I4.0.
Originality/value
While researchers demonstrate increasing interest in applying I4.0, concrete evidence to support the I4.0 adoption process is, still, insufficient due to ongoing challenges in digital transformation. Consequently, further research is needed, particularly in exploring how a firm’s ability to realize knowledge and foster innovation contributes to implementing I4.0. This paper seeks to tackle this lack of research by examining the connection between AC, innovation ambidexterity, and LC and the adoption of I4.0 in an emerging economy.
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Sakshi Bathla, Himanshu and Farah Ahmad
This study aims to analyse the relative prominence of antecedents of digital accounting practices in the micro, small and medium enterprises (MSME) industry. The Ministry of MSME…
Abstract
Purpose
This study aims to analyse the relative prominence of antecedents of digital accounting practices in the micro, small and medium enterprises (MSME) industry. The Ministry of MSME defines the sector as comprising manufacturing enterprises and enterprises rendering services in terms of investment in plant and machinery and the annual turnover. The study is motivated by the rapid usage of digitalisation that has become the driving force guiding organisational development.
Design/methodology/approach
This study builds on technological–organisational–environmental framework to analyse the objective. It identifies five technological sub-antecedents, six organisational sub-antecedents and five environmental sub-antecedents. Data were gathered from 202 accounting professionals from MSMEs and academicians. Semi-structured interviews with experts were also conducted to corroborate the analysis of results. Then, the study applied fuzzy analytic hierarchy process to analyse the prominence.
Findings
This study finds that the technological antecedent captures the topmost position among all three antecedents, followed by organisational antecedent. They play a critical role in driving digitalisation in accounting practices. Among sub-antecedents, the highest priority is provided to technological accounting infrastructure, followed by cybersecurity precautions, training and allied services for accounting software, support from management and availability of accounting resources.
Originality/value
The study contributes to the scant literature by establishing hierarchy of relevance of different antecedents of digital accounting practices in MSMEs. It offers valuable insights to accounting practitioners and MSME owners/managers. They can pay attention to the prominent antecedents identified in this study to build a robust innovation structure for implementing digitalised accounting practices. The study also has significance to policymakers, specifically when they are more focused on the growth and development of MSMEs.
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Alisha Waquar, Sujood, Saima Kareem, Nusrat Yasmeen and Sarah Hussain
This study aims to conduct a comprehensive review of scholarly literature on the educational impacts of the metaverse, systematically identifying emerging themes, challenges and…
Abstract
Purpose
This study aims to conduct a comprehensive review of scholarly literature on the educational impacts of the metaverse, systematically identifying emerging themes, challenges and implications for metaverse education.
Design/methodology/approach
The study uses systematic literature review techniques using the Scopus database to investigate empirical studies and systematic reviews specifically examining the convergence of the metaverse and education.
Findings
The study shows that the metaverse has a substantial influence on education, emphasising immersive learning, real social interactions and the transformation of traditional frameworks. This paper identifies nine themes, illuminating the growing relevance of metaverse tools in academic institutions, influencing learning methods, outcomes and positive student dispositions.
Research limitations/implications
This study provides a foundation for further investigations into the metaverse’s potential to disseminate knowledge and enhance comprehension of metaverse technologies. It explores the metaverse’s potential in relation to progress, upcoming trends and cultural awareness while highlighting obstacles that must be addressed for effective metaverse teaching.
Originality/value
This research paper makes a substantial scholarly contribution by undertaking a systematic analysis of empirical studies and identifying emerging themes in the area of metaverse education. It offers substantial insights into the transformative potential of metaverse education and its implications for pedagogical and instructional approaches in the digitised era through the analysis of fundamental inquiries.
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