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The overall aim of the research presented is to improve blood supply chain management in order to use the scarce resource of blood more efficiently. Computer simulation is used as a tool for increasing efficiency in blood supply chains.

An application of discrete event simulation modeling in the health‐care sector, more specifically in the area of blood transfusion services. The model has been refined in cooperation with medical expertise as it is vital that practitioners are closely involved so that the model can be tested against their understanding as it develops.

Decision makers can make better and less risky decisions regarding changes in the blood supply chain based on the knowledge created by simulation experiments. Simulation modeling can be used to make complex and chaotic systems comprehensible and more efficient. In health care, this means that scarce resources can be allocated better, and thereby simulation can aid in increasing the overall quality of health care.

Models are simplifications and there is no guarantee that they will be valid, however, when used sensibly, simulation models and modeling approaches provide an important tool to managing risk and uncertainty in health care supply chains.

Earlier calculations and improvement efforts of blood supply chain in focus were based on “gut feeling”. Through applying simulation to this complex system, the dynamics of blood supply chain was more easily understood by the medical expertise.

There is a lack of work on computer simulations of blood supply chains, a challenge which this work has taken up on.

Background: This paper examines the relationship between determinants of blood transfusion sustainability (BTS) that is master production scheduling (MPS) and blood production (BP) of Uganda. The study was founded on four objectives. The study looked at the direct relationship between MPS and the BTS, direct relationship between MPS and BP, direct relationship between BP and BTS. It also assessed how BP mediated the direct relationship between MPS and BTS. The study used a quantitative method.

Methods: A survey questionnaire was administered to collect data from 367 staff of regional blood banks and government university teaching hospital blood banks; and 213 were found to be usable. The main analysis was done using structural equation modeling.

Results: This study found that MPS had a negative and insignificant relationship with the BTS. The study found that relationship between MPS and BP was positive and significant. The study also found that relationship between BP and BTS was positive and significant. The study concluded that the effect of MPS on BTS was fully mediated by BP. It was recommended that blood banks seeking to achieve transfusion sustainability must understand the sector in which they operate. The various stakeholders in the blood supply chain ie blood banks, hospital blood banks, funding agents, ministry of health, must also integrate to enhance the transfusion sustainability. Blood banks performance measures essentially timely delivery was very critical for saving lives of patients in need of blood.

Conclusion: The study has provided a new conceptual framework that investigate the BP mediating effect on the relationship of MPS and BTS, and thus can serve as an incentive for more research to be conducted in this regard of different developing countries. The authors also proposed identifying the effect of other BP factors such as blood donor management and hospital transfusion practices on BTS.

The blood service sector faces issues with obtaining and retaining loyal donors at one end of its supply chain, a marketing issue, and being efficient and effective in blood and related product delivery to customers at the other end of its supply chain, a supply chain management issue. The purpose of this paper is to present an investigation of these issues and propose the adoption of techniques and technologies from the food processing and retailing sector to address them.

An exploratory case study with the Scottish National Blood Transfusion Service is used to investigate research questions stemming from extant literature.

This study finds that a national blood service can achieve better stock management and resource optimisation and better communication with “input” and “output” stakeholders by implementing information flows and integration throughout the supply and marketing chain. It also finds that a national blood service can convince non‐donors to donate and increase donor relationships and loyalty by ensuring internal marketing takes place with its employees who can then inform external stakeholders through their first‐contact relationships.

This study is exploratory, thus empirical research is limited.

This paper validates primary issues in recruiting and retaining blood donors and making blood supply chains more efficient and effective, and proposes the adoption of techniques and technology from other process sectors to overcome these issues. Thus, European national blood services should benefit from implementing suggestions in this research.

This paper adopts a multi‐disciplinary approach across the marketing and supply chain management disciplines to explore issues usually associated with medical and pure sciences.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

The acquisition and distribution of blood and related products is a service vital to society. The blood service “business” has become global with blood products considered “commodities”. This consideration and the nature of blood supply and demand are comparable to other process sectors dealing with sourcing and selling perishable products such as milk or fresh juice.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Provides strategic insights and practical thinking that can have a broader social impact.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

Investigates the National Blood Transfusion Service (NBTS) in the UK, stating it is the section of the NHS charged with ensuring the constant supply of blood to the UK's hospitals – though it does suffer from a range of problems, owing to its dependence on volunteer contributions. Covers research into blood donors and their motivation. Findings from earlier research are integrated into the marketing approach represented here. Uses a questionnaire to discover and discuss comments and issues raised. Summarises that after examining the research findings the focus is on two main questions: the nature of the image people have of the NBTS and the importance of that image.

LifeBank is primarily focused on tackling the challenge of maternal mortality in Nigeria and other African countries by providing women access to blood, thereby tackling the challenge of gender inequality. The company employed both men and women at its workplace providing equal opportunities for men and women.

Discuss how women entrepreneurs are solving social problems in developing countries using technology and innovation.

Analyze the challenges faced by women entrepreneurs in getting the right human capital, raising funds and managing growth for their social business.

The case discusses how social entrepreneur Temie Giwa-Tubosun (Temie) founded LifeBank, a medical distribution company, to provide access to blood, medical oxygen and vaccines to hospitals in Nigeria. The company used technology to provide information to health providers about which blood bank stored the blood type they needed and delivered it quickly and safely to help save lives.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship.

The aim of this paper is to motivate blood donation among international students and demonstrate the applicability of marketing techniques in the health care sector.

The paper uses a combination of focus groups and a questionnaire‐based survey.

The paper finds that donors primarily find gratification from their altruistic acts through awareness of their contribution to saving lives. Receiving information on how each individual donation is used is seen as a powerful means of reinforcement. Practical benefits such as receiving free blood test information are also useful motivators, while communicating the professionalism of the blood collection techniques are important for reassuring the minority of prospective donors who expressed fears about possible risks associated with blood donation.

Since this was a small‐scale study among Hungarian and international students in Budapest, further research is necessary to validate its results among other demographic groups.

Findings were reported to the International Federation of Red Cross and Red Crescent Societies in Hungary in order to increase blood donations among students in Hungary. Subject to validation through further research, applying recommended approaches in different countries and other demographic groups is suggested.

This is the first research paper on motivation toward blood donation among international students and offers new and practical suggestions for increasing their level of participation in blood drives.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

The value of the consultant project manager is questionable when the recent track record of project delivery within the UK construction sector is examined. Clearly, a new building which does not adequately satisfy a client’s business needs (in relation to time, cost and quality objectives) is not capable of contributing optimally to a client’s core business function. The business process expertise that the facilities manager should possess, together with the core skills related to managing operational building assets, mean that it is reasonable to suggest that the facilities management role could be extended to include responsibility for project delivery. Some facilities managers are presently undertaking this role. This paper explores this issue, concentrating upon the failure of the project management discipline to perform adequately. A review of literature is presented and a number of case studies are appraised. These are used to contrast the management of project delivery when conducted by the project manager with that conducted by the facilities manager.