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Article
Publication date: 14 July 2021

Moses Segbenya, Sally Abena Baafi-Frimpong and Nana Yaw Oppong

This study examined the effect of COVID-19 on the acquisition of employable skills among national service personnel in Ghana.

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Abstract

Purpose

This study examined the effect of COVID-19 on the acquisition of employable skills among national service personnel in Ghana.

Design/methodology/approach

The study adopted the cross-sectional descriptive survey design from the positivist paradigm to collect data from a sample of 2,263 out of a population of 77,962 trainees (national service personnel) posted to the public (85.1%) and the private (14.9%) sectors for the 2019/2020 service year. Sampling techniques were simple random, stratify and snowball sampling techniques and Google form softcopy questionnaire was used for data collection.

Findings

The study found that COVID-19 had made workplaces and work schedules very risky for trainees' acquiring employable skills in Ghana because their employers/trainers' were unable to provide adequate PPEs for trainees. Preventive measures such as mandatory leaves, reduced workload/working hours and shift system had reduced the duration for acquiring employable skills which could affect employability and aggravate graduate unemployment in Ghana. The sustainability and quality of job opportunities presented by COVID-19 to graduate trainees-farming; trading and online teaching could also not be guaranteed.

Research limitations/implications

It was recommended that employers/trainers should provide adequate PPEs, introduce teleworking with the necessary tools and training for their trainees. Educational institutions should provide work-based learning methods in their curricula to enhance employable skills for national service graduates. Government's support for trainees venturing into self-employed job opportunities presented by the COVID-19 was also recommended

Practical implications

It was recommended that employers/trainers should provide adequate personal protective equipment (PPE), introduce teleworking with the necessary tools and training for their trainees. Government's support for trainees venturing into self-employed job opportunities presented by the COVID-19 was also recommended.

Originality/value

This paper has not been published anywhere.

Details

Journal of Work-Applied Management, vol. 13 no. 2
Type: Research Article
ISSN: 2205-2062

Keywords

Article
Publication date: 18 February 2021

Moses Segbenya, Nana Yaw Oppong and Sally Abena Baafi-Frimpong

One of the means to enhance the employability skills of tertiary graduates transiting into the job market has been the compulsory national service instituted by the Government of…

Abstract

Purpose

One of the means to enhance the employability skills of tertiary graduates transiting into the job market has been the compulsory national service instituted by the Government of Ghana. The purpose of this study, therefore, is to examine the contribution of the mandatory national service to enhance the employability of tertiary graduates in Ghana.

Design/methodology/approach

The study used the longitudinal descriptive survey design to sample 375 national service personnel (2018 and 2019 batches) of 13,874 service personnel posted to the Central Region of Ghana, and 31 employers.

Findings

The study found human relation, communication and experience to enter the job market were perceived higher by tertiary graduates in Ghana. It was also found that the preferred employers amongst tertiary graduates were the government, multinational companies and public schools. Skills mismatch between the acquired skills of tertiary graduates and the skills required by employers was also found. Responsible factor identified was the posting of personnel for national service without considering their academic background and future job aspirations. Tertiary graduates transiting into the job market after the national service preferred to be employed by the government because of the lack of entrepreneurial skills.

Practical implications

Therefore, it was recommended that the national service secretariat post national service personnel to organisations that reflect personnel's career aspiration.

Originality/value

This is original research carried out by the researchers and was not sponsored by any organisation/institution.

Details

Higher Education, Skills and Work-Based Learning, vol. 11 no. 5
Type: Research Article
ISSN: 2042-3896

Keywords

Article
Publication date: 8 July 2019

Moses Segbenya, George Kwaku Toku Oduro, Fred Peniana and Kwesi Ghansah

The purpose of this paper is to investigate the proximity of study centres to the students of College of Distance Education, University of Cape Coast (CoDE/UCC) and whether…

Abstract

Purpose

The purpose of this paper is to investigate the proximity of study centres to the students of College of Distance Education, University of Cape Coast (CoDE/UCC) and whether further studies of distance learners who were teachers and employees could lead to absenteeism in their workplaces.

Design/methodology/approach

A sequential explanatory strategy was used. A self-administered questionnaire and unstructured interviews as well as observation guides were employed to collect data from 2,077 students pursuing business and education programmes of CoDE in all study centres across Ghana. Data were analysed with descriptive statistics and pattern matching of content analysis.

Findings

The study found that few teachers and other workers pursuing the distance education do absent themselves from the workplace or classroom on Fridays preceding their face-to-face session because they embarked on their journey to the study centres on Friday morning. Some teachers also absented themselves from work on Mondays after face-to-face sessions for a lack of means of transport on Sunday after lessons. The absenteeism of these respondents directly and indirectly affected their employers, students and customers.

Practical implications

It was therefore recommended that management of CoDE/UCC should open more study centres in all the regions especially Western, Ashanti, Upper East, Northern and Upper West Regions to reduce number of hours spent by students to their study centres and consider introducing the business programmes at the existing district centres to reduce average distance covered by these students to commute from their places of work to their respective centres in the regional capitals. It was also recommended that online/electronic learning and audio versions (impersonal communication) of the study modules should be introduced so that students would not necessary have to travel to the study centre to participate in lectures/face-to-face sessions.

Originality/value

The findings of this study will help managers and administrators of both public and private distance educational providers. In addition to providing basis and areas for establishing study centres for geographical proximity, findings of the study should prove helpful for designing and delivering electronic and audio versions of distance education modules to reduce the level of absenteeism in workplace for the students.

Details

International Journal of Educational Management, vol. 33 no. 5
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 22 June 2022

Beatrice Asante Somuah, Moses Segbenya, Vera Arhin and Samuel Yaw Ampofo

Face-to-face tutorial sessions remain an integral part of the delivery mode of distance education in Ghana. It is sometimes used as the sole mode of delivery of educational…

Abstract

Purpose

Face-to-face tutorial sessions remain an integral part of the delivery mode of distance education in Ghana. It is sometimes used as the sole mode of delivery of educational content in some distance education institutions. This study, therefore, investigated the interconnectedness of elements of face-to-face tutorials among distance education students.

Design/methodology/approach

The study adopted the positivist approach and used descriptive research as a design. Simple random and stratified sampling techniques were used, and a sample of 1,491 students was drawn from a population of 44,001 across all regions of Ghana. Data were collected with a self-administered questionnaire and analysed with descriptive and inferential statistics.

Findings

The study found that collaborative learning, counselling, self-directed learning, motivation and critical thinking had strong interrelationships as elements of face-to-face tutorials.

Research limitations/implications

This quantitative study was limited to the views of students on the elements of face-to-face tutorials. It was envisaged, however, that the views of the tutors and administrators who conducted the face-to-face tutorials could have enriched the findings of the study. In addition, adopting a mixed design approach where both qualitative and quantitative data were collected from the participants could have given an in-depth and enriched perspective of the current study.

Practical implications

Management of distance education institutions need to focus on these important elements and their inter-relationships as they might lead to improved academic and social progress among students. In addition, institutions must also organise orientations and seminars for course facilitators and new students on the need to develop commitments towards the elements of face-to-face tutorials as requirement so as to succeed on their course of study.

Originality/value

This is a novel approach that will help improve the understanding of students on the importance of the activities they engage in during face-to-face tutorials. It would also help managers of institutions using face-to-face tutorials to focus on these important elements that might lead to improved academic work among students.

Details

International Journal of Educational Management, vol. 36 no. 6
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 1 July 2021

Raphael Papa Kweku Andoh and Alfred Attafuah

Security of human resource records is important because of their nature but they are not adequately managed. This study aims to investigate access control issues affecting the…

Abstract

Purpose

Security of human resource records is important because of their nature but they are not adequately managed. This study aims to investigate access control issues affecting the security and confidentiality of human resource records at the University of Cape Coast.

Design/methodology/approach

A qualitative approach was used to conduct the study. Purposive sampling was used to select staff at the Directorate of Human Resource, University of Cape Coast. A textual analysis was used in analysing responses to open-ended questions leading to the identification of patterns and their subsequent categorisation. An interview was also conducted.

Findings

It was found that effective strategies were implemented in controlling access to human resource information and records making them secure. The challenges identified were in two categories: existing and anticipated challenges. Suggestions to resolve the challenges were also enumerated.

Originality/value

This study highlights the need to ensure access to human resource records is controlled so that they are secured and kept confidential. This study contributes to knowledge in the broader context of information and records management and specifically, human resource information and records management. It also adds to the dearth of empirical studies that focus on the security and confidentiality of human resource records.

Details

Collection and Curation, vol. 41 no. 1
Type: Research Article
ISSN: 2514-9326

Keywords

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