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Open Access
Article
Publication date: 26 July 2024

Shreya Bhardwaj and S.K. Sharma

Information technology (IT) plays a major part in the economy growth of any country. Attrition has been an important issue that influences the performance of the company. The…

Abstract

Purpose

Information technology (IT) plays a major part in the economy growth of any country. Attrition has been an important issue that influences the performance of the company. The increasing levels of attrition are the most immediate concern that IT companies are facing. The present study will help in knowing the influence of self-efficacy (SE) and organizational efficacy (OE) on the turnover of an organization.

Design/methodology/approach

This study employed an online survey method for data collection using a sample size of 250. Reliability and validity of the measurement scales were ensured, and hypotheses developed were tested through PLS-SEM using SMART PLS.

Findings

A large number of employees are the youth of age group 20–40 years. Work satisfaction within the organization is the main cause of attrition. Lack of contentment along with the biasness in the organizations hampers the dissatisfaction with the nature of work between employees. Thus, effective, timely communication of organizational policies and goals helps to pound satisfaction with work within the organization, which could result in lower employee attrition.

Research limitations/implications

The research has been conducted as not much research works have been found that show the relationship between SE and OE on employee attrition in the IT sector. The present study will help in further theory development and finding new aspects.

Originality/value

The research is the first of its kind, to the best of the authors’ knowledge, that shows the relationship of SE and OE to employee attrition.

Details

Business Analyst Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0973-211X

Keywords

Article
Publication date: 13 June 2024

Hua Pang and Yanxinyue Liu

The principal purposes of the research are to empirically investigate three forms of perceived overload on social media and shed light on their associations with users’ passive…

Abstract

Purpose

The principal purposes of the research are to empirically investigate three forms of perceived overload on social media and shed light on their associations with users’ passive usage intention by contemplating the mediating influence of social network exhaustion and discontented feelings.

Design/methodology/approach

This study employed a cross-sectional methodology to collect statistical data (N = 679) from WeChat users in mainland China. Primitive analysis, confirmatory factor analysis and structural equation modeling were employed to test the corresponding hypotheses.

Findings

The findings reveal that three dimensions of perceived overload influence social network exhaustion positively. In addition, communication overload and system feature overload exert positive impacts on the discontented feeling. Furthermore, it is uncovered that social network exhaustion and discontented feeling are related to passive usage intention positively.

Research limitations/implications

Theoretically, this paper offers a conceptual framework to explicate passive usage intention through elucidating social network exhaustion and the discontented feeling that arises from perceived overload in contemporary social media-mediated environments. Practically, the current research has certain realistic implications for WeChat users and SNS operators.

Originality/value

Probing what triggers people’s passive usage intention of social media has been an emerging theme in recent years, yet there is a dearth of discourse that delves into the antecedents of WeChat users’ passive usage intention. The results obtained from the study have enhanced the understanding of the adverse consequences associated with the utilization of social media in mainland China.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 28 June 2024

Mengying Feng and Tao Wang

Drawing upon the extended resource-based view (ERBV), this research aims to examine the effects of supply chain diversification (SCD) on enterprise digital transformation (DT)…

Abstract

Purpose

Drawing upon the extended resource-based view (ERBV), this research aims to examine the effects of supply chain diversification (SCD) on enterprise digital transformation (DT), focusing on the external perspective of the supply chain.

Design/methodology/approach

Leveraging panel data from Chinese A-share listed companies from 2015 to 2022, this research employs multiple regression analysis to empirically examine the relationship between SCD and enterprise DT.

Findings

The results of analysis indicate that: (1) SCD positively influences enterprise DT, a relationship that persists even after rigorous endogenous and serial robustness testing. (2) SCD fosters enterprise DT by bolstering its absorption, innovation, and adaptive capabilities. (3) Executive risk preferences and Pilot Policies positively mediate the effects of SCD on enterprise DT.

Originality/value

This research provides novel empirical insights into the underlying mechanism linking SCD and enterprise DT. The findings offer valuable guidance for enterprises seeking to optimize supply chain management and embrace DT, while also informing policymakers on strategies to facilitate SCD and DT enhancement among enterprises.

Details

Industrial Management & Data Systems, vol. 124 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 23 September 2022

Paraskevi El Skarpa and Emmanouel Garoufallou

In the digital era individuals are overwhelmed by huge amount of readily available information. The information provided at the time of COVID-19 crisis is increasingly available…

Abstract

Purpose

In the digital era individuals are overwhelmed by huge amount of readily available information. The information provided at the time of COVID-19 crisis is increasingly available. The purpose of this paper was to investigate individuals’ perceived feelings due to the plethora of information during COVID-19 pandemic in Greece in Spring 2020.

Design/methodology/approach

This study was conducted through a Web-based questionnaire survey posted on the Google Forms platform. The questionnaire consisted of closed-ended, seven-point Likert-scale questions. The data collected were subjected to a principal component analysis. The retained principal components (PCs) were subjected to statistical analysis between genders and among age groups and professional status with the nonparametric criteria Mann–Whitney U and Kruskal–Wallis.

Findings

Responses by 776 individuals were obtained. Seventeen original variables from the questionnaire were summarized into three PCs that explained the 71.7% of total variance: “affective disorders,” “uncertainty issues and inaccurate information worries” and “satisfaction and optimism.” Participants partly agree that the received amount of information on the disease caused them feelings of uncertainty about the future and worries about relatives’ lives, but also satisfaction with developments in the country. Females seem to experience stronger perceived feelings of “affective disorders” (p < 0.001) and reported higher degree of agreement about “uncertainty issues and inaccurate information worries.”

Originality/value

The recorded feelings caused by the volume of available information may have forced people accept the necessary precautionary behavioral changes that had contributed to the Greek success in preventing spread of the disease in Spring 2020.

Details

Global Knowledge, Memory and Communication, vol. 73 no. 4/5
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 17 September 2024

Sichu Xiong, Antony Paulraj, Jing Dai and Chandra Ade Irawan

Firms are increasingly digitalizing their business processes and expanding them into digital platforms, which are believed to generate digital and relational resources that can…

Abstract

Purpose

Firms are increasingly digitalizing their business processes and expanding them into digital platforms, which are believed to generate digital and relational resources that can facilitate and deliver innovations for firms. Instead of focusing on the extent of digital integration capability (DI), this paper seeks to empirically evaluate whether the DI asymmetry between the buyer and supplier firms influences bilateral information sharing and the buyer’s product innovation. We also examine the moderating effects of firms’ external (environmental dynamism) and internal (innovative climate) environments on these relationships.

Design/methodology/approach

Primary and secondary archival data on 180 buyer-supplier Chinese dyadic relationships were collected and analyzed using multiple linear regression models. Additionally, the Process macro was used to shed a nuanced light on the moderation effects of environmental dynamism and innovative climate.

Findings

The results show that DI asymmetry negatively impacts buyer firms’ product innovation through decreased information sharing. Environmental dynamism weakens the negative relationship between DI asymmetry and information sharing. Meanwhile, the innovative climate negatively moderates the relationship between information sharing and product innovation.

Originality/value

This study adds knowledge to the literature regarding the dark side of “one-sided digitalization.” By exploring the influences of unbalanced DI in buyer-supplier relationships, this study yields essential theoretical and managerial implications for product innovation success in a digital era.

Details

International Journal of Operations & Production Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 6 August 2024

Haixia Yuan, Kevin Lu, Ali Ausaf and Mohan Zhu

As an emerging video comment feature, danmaku is gaining more traction and increasing user interaction, thereby altering user engagement. However, existing research seldom…

Abstract

Purpose

As an emerging video comment feature, danmaku is gaining more traction and increasing user interaction, thereby altering user engagement. However, existing research seldom explores how the effectiveness of danmaku on user engagement varies over time. To address this research gap, this study proposes a comprehensive framework drawing on social presence theory and information overload theory. The framework aims to explain how the effectiveness of danmaku in increasing user engagement changes over shorter time intervals.

Design/methodology/approach

A research model was proposed and empirically tested using data collected from 1,019 movies via Bilibili.com, one of China’s most popular danmaku video platforms. A time-varying effect model (TVEM) was used to examine the proposed research model.

Findings

The study finds that the volume of danmaku and its valence exert a time-varying influence on user engagement. Notably, the study shows that danmaku volume plays a more substantial role in determining user engagement than danmaku valence.

Originality/value

This research offers theoretical insights into the dynamic impact of danmaku on user engagement. The innovative conceptualization and measurement of user engagement advance research on pseudo-synchronous communication engagement. Furthermore, this study offers practical guidelines for effectively managing danmaku comments on online video platforms.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 11 July 2024

Xusen Cheng, Shuang Zhang and Bo Yang

Information overload has become ubiquitous during a public health emergency. The research purpose is to examine the role of mixed emotions in the influence of perceived…

Abstract

Purpose

Information overload has become ubiquitous during a public health emergency. The research purpose is to examine the role of mixed emotions in the influence of perceived information overload on individuals’ information avoidance intention and the state of fear of missing out.

Design/methodology/approach

A mixed-methods approach was used in this study: a qualitative study of 182 semi-structured interviews and a quantitative study of 309 surveys.

Findings

The results show that perceived information overload negatively affects peace of mind and positively affects fatigue and fear. Emotions with a low activation level (peace of mind and fatigue) promote emotions with a high activation level (hope and fear), and peace of mind negatively influences fatigue. Additionally, peace of mind negatively affects information avoidance intention, while hope positively affects the state of fear of missing out. These two information processing outcomes are positively impacted by fatigue and fear.

Originality/value

This study extends existing knowledge by uncovering the underlying influence of mixed emotions on individuals’ different information processing outcomes caused by perceived information overload. It provides practical insights for online media platforms and Internet users regarding how to process overwhelming information during a public health emergency.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 11 July 2023

Elmira Zahmat Doost and Wei Zhang

This study aims to investigate whether social media use (SMU) at work has a curvilinear effect on job performance and whether Cyberloafing (non-work-related use) and job…

Abstract

Purpose

This study aims to investigate whether social media use (SMU) at work has a curvilinear effect on job performance and whether Cyberloafing (non-work-related use) and job complexity moderate this effect.

Design/methodology/approach

Online surveys were conducted in China among WeChat users from multiple organizations working in the office environment, generating 350 valid responses.

Findings

The results revealed that there is an inverted U-shaped relationship between SMU at work and job performance through mediations of communication, information sharing and entertainment; such that the relationship is initially positive but becomes weaker as SMU increases and exceeds the optimal level. Notably, it is found that Cyberloafing negatively moderates the relationship between SMU and job performance, and there is a significant joint moderating effect of job complexity and Cyberloafing.

Practical implications

This study improves the research of information system use. It also provides implications for organizations concerned about formulating policies related to individuals' SMU and suggests that SM users and managers should find strategies to arrive at without surpassing the optimal level to maximize productivity.

Originality/value

This paper enriches the job demands-resources model to extend the literature on the advantages and disadvantages of SMU at work, which indirectly affect performance through two job conditions (job resources and demands). The study finds that employees benefit from a moderate amount of SMU at work, once it surpasses the optimal level, job demands surpass job resources and counterproductivity will appear. In addition, Cyberloafing and job complexity moderate the optimal level of SMU at work, which have not yet been investigated.

Details

Information Technology & People, vol. 37 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 22 March 2024

Yang S. Yang, Xiaojin Sun, Mengge Li and Tingting Yan

This study investigates the extent to which a firm’s centrality and autonomy in its supply network are associated with the intensity and complexity of its competitive actions.

Abstract

Purpose

This study investigates the extent to which a firm’s centrality and autonomy in its supply network are associated with the intensity and complexity of its competitive actions.

Design/methodology/approach

Utilizing social network analysis and dynamic panel data models, this study analyzes a comprehensive panel dataset with 10,802 firm-year observations across various industries between 2011 and 2018 to test the hypotheses.

Findings

Our findings show that a firm’s level of centrality in its supply network has an inverted U-shaped relationship with both competitive intensity and competitive complexity. In addition, the turning points of these two inverted U-shaped relationships differ in that firms with a lower level of centrality tend to compete aggressively by launching more actions within fewer categories, while firms with a higher level of centrality tend to compete aggressively by launching fewer actions that cover a larger range of categories. Finally, we find that a firm’s structural autonomy has a positive relationship with competitive complexity.

Originality/value

This study bridges the gap between the supply chain management literature and strategic management literature and investigates how supply networks shape competitive aggressiveness. In particular, this research investigates how a firm’s structural position in its supply network affects its competitive actions, an important intermediate mechanism for competitive advantage that has been overlooked in the supply chain management literature.

Details

International Journal of Operations & Production Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0144-3577

Keywords

Open Access
Article
Publication date: 9 October 2023

Andrea Ciacci and Lara Penco

The literature mainly concentrates on the relationships between externally oriented digital transformation (ExtDT), big data analytics capability (BDAC) and business model…

2667

Abstract

Purpose

The literature mainly concentrates on the relationships between externally oriented digital transformation (ExtDT), big data analytics capability (BDAC) and business model innovation (BMI) from an intra-organizational perspective. However, it is acknowledged that the external environment shapes the firm's strategy and affects innovation outcomes. Embracing an external environment perspective, the authors aim to fill this gap. The authors develop and test a moderated mediation model linking ExtDT to BMI. Drawing on the dynamic capabilities view, the authors' model posits that the effect of ExtDT on BMI is mediated by BDAC, while environmental hostility (EH) moderates these relationships.

Design/methodology/approach

The authors adopt a quantitative approach based on bootstrapped partial least square-path modeling (PLS-PM) to analyze a sample of 200 Italian data-driven SMEs.

Findings

The results highlight that ExtDT and BDAC positively affect BMI. The findings also indicate that ExtDT is an antecedent of BMI that is less disruptive than BDAC. The authors also obtain that ExtDT solely does not lead to BDAC. Interestingly, the effect of BDAC on BMI increases when EH moderates the relationship.

Originality/value

Analyzing the relationships between ExtDT, BDAC and BMI from an external environment perspective is an underexplored area of research. The authors contribute to this topic by evaluating how EH interacts with ExtDT and BDAC toward BMI.

Details

Journal of Small Business and Enterprise Development, vol. 31 no. 8
Type: Research Article
ISSN: 1462-6004

Keywords

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