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As part of the EFOP-3.3.3-VEKOP-16–2016-00001 “Museum and Library Development for All” project, a national representative digital literacy survey was conducted in Hungary's public libraries at the end of 2019. The aim of the present study is to provide a deeper analysis of the data collected during the survey to answer the question of the role of gender and age in the development of digital skills amongst librarians working in public libraries. This study was designed to answer the following four research questions: Are there levels of proficiency defined by DigComp 2.1 that are more specific to men or more specific to women? Are there areas of competence and competences that are clearly perceived as stronger or weaker for men or women? Are there areas of competence that are clearly influenced by age and others that are not or only moderately influenced by age? Which competences are clearly age-related, and which are not or only slightly affected by age?

The main target group of the study were library professionals working in county libraries. The survey, based on the DigComp 2.1 (Gomez et al., 2017) framework, was conducted using an online questionnaire in the form of a self-assessment and explored four levels of digital literacy. A 30-question questionnaire was completed by 1,868 respondents. The sampling procedure was essentially stratified sampling. The large number of respondents and the sampling procedure combined with the representativeness of the sample meant that the results of the survey can be considered as generalisable to the whole Hungarian public library sector.

Of the five competency areas assessed by the DigComp framework, librarians were found to be most competent in information and data literacy, and least competent in content development, according to the proportion of those with basic skills. 32 percent of women and 22 percent of men working in libraries rated their digital skills as basic, and both groups were weak or less weak in the same skills, with a few exceptions. At the intermediate level, there is a predominance of women. In the information and communication competency areas and in the content development and integrating and re-elaborating digital content in the content creation area, a high proportion of women consider their digital skills to be medium. Relatively few men rate their own competence in these areas as average. They are most likely to have advanced and highly specialised skills. The advanced level in DigComp2.1 implies, in addition to strong digital skills, the willingness and ability to help others, while the highly specialised level requires innovative and creative use of digital technology and knowledge transfer. These top two skill levels are more common amongst men. 34 per cent of men and 27 per cent of women have advanced skills, while 13 per cent of men and 6 per cent of women have highly specialised’s level. The age of librarians has only a minimal influence in certain areas of competence and for certain competences. Skills in the information and data literacy competency area are less age sensitive. For the data management competency, which requires more technological skills, a stronger correlation between age and skill levels is observed, especially for basic and highly specialised skills. In the communication competence area, the youngest age group of librarians has the highest percentage of advanced and the lowest percentage of basic level. The proportion of advanced learners decreases steadily as age groups progress and the proportion of basic learners increases at a similar steady rate. The effect of age on the content creation is much more modest than expected. Age clearly has an impact on the safety competence area. As age increases, the proportion of those at advanced level decreases and the proportion at basic level increases. Age also has a significant effect on the problem-solving competence area. One in two librarians in the 50 and 60s have only basic level skills, compared to one in four in the youngest age group and one in three in the 40s.

Using the DigComp 2.1 framework, a digital competence survey of a whole professional group of library professionals working in public libraries in Hungary was carried out. The study provides new insights into the impact of gender and age as variables on digital competence.

Despite the fact that both reserchers and managers agree that consumer satisfactions is a key factor for the success of hotels, little research has been done to reveal what aspects of the hotel operation the guests consider as important when evaluating the hotel experience. Literature on total quality management often argue that all aspects of the operation should be focused on, in order to achieve high levels of consumer satisfaction. Based on a sample of business travellers, we found that most of the variance in overall satisfaction with a hotel experience is eXplained by two core factors in the hotel operation, namely intangible aspects of the reception and tangible aspects of the houskeeping department. This calls for a more focused approach to the management of guest satisfaction than generally recommended in the literature. Implications for managers and recommendations for future research are presented.

Consumers are increasingly interested in the origin of their food, especially in the case of meat products where food safety issues are relevant. The purpose of this paper is to empirically examine the trend of regional food consumption and the influencing factors for consumer preferences of regional meat products. For the first time cognitive, normative and affective attributes, as well as point of purchase and socio-demographic characteristics, were put together in a conceptual framework to investigate which factors are influencing consumer preferences for regional meat products.

A representative sample of German consumers was surveyed in 2014. After measuring the determinants of perceived quality of regional meat products, an attribute-level factor analysis were used to test inter-dependence between the variables. All five factors, accounting for 77 percent of the sample, were examined by a binary logistic regression model.

Logit regression analysis found that three factors, including normative and affective attributes, significantly affect and influence consumer preferences for regional meat products, whereas cognitive attributes have no significant influence on consumer preferences.

The findings have interesting implications for retailers with respect to meat marketing activities, as well as for researchers with respect to further research on regional meat products. Though, it comes out that it is promising to concentrate on normative and affective attributes regarding product presentation and meat marketing of regional meat products.

The objective of this study is to examine developments in the discursive practice of non-financial reporting in the public healthcare sector. In doing so, the authors investigate how the main reform foci of productivity and quality are represented, with a specific focus on the patient.

Drawing on critical discourse analysis (CDA), the authors conduct a longitudinal study (2007–2018) of healthcare reporting foci across the five administrative regions responsible for public hospitals in Denmark. The study analyses sixty annual reports and draws on contemporary reform documents over this period. CDA enables a micro-textual analysis, combined with macro-insights and discussions on social practice.

The findings show complex webs of presentation strategies, but in particular two changes occur during the period. First, the patient is centred throughout but the framing changes from productivity and waiting lists to quality and dialogue. Second, in the first years, the regions present themselves as actively highlighting financial and quality concerns, which changes to a passive and indirect form of presentation steered by indicators and patient legislation enforced by central government. This enhances passivity and distance in healthcare regional non-financial reporting where the regions seek to conform to such demands. Simultaneously, however, the authors find a tendency to highlight very different local initiatives, which shows an attempt to go beyond a pure automatic mode of reporting found in earlier studies.

Responding to the literature on both healthcare and financial reporting, this study identifies novel links between micro-level texts and macro-level social practices, enabling insights into the potentially intertwined impacts of public-sector reporting. The authors offer insights into the complexity of the construction of non-financial reporting in the public sector, which has a wider impact and different intentions than private-sector reporting.

Circular Economy is a policy and practice-oriented concept drawing mainly on engineering and natural science. This paper aims to contribute a conceptual development based on social systems theory. Does the Circular Economy have the prospect to become a sustainability-enhancing feedback mechanism potentializing an evolutionary systemic rearrangement of structural couplings, and will it encounter limitations as a general approach for a sustainable development?

By using the Luhmannian theory as method, core concepts are semantics, structure and rearrangement of structural couplings. In acknowledging the social system’s operational closure, social-metabolism with nature is discussed. The research is in three stages. First, structural couplings of matter and social systems. Second, structural couplings of organizational networks closing the loop–eventually using digitalization. Third, the Circular Economy encountering multicontextuality.

The paper provides: (1) A four-stage structural coupling enacting metabolism with nature allowing measurement of circularity potentially useable for feedback “irritating” relevant social systems’ reflexion. (2) Identification of obstacles encountered in the proliferation due to paradoxes of strategic decisions in organizations, difficulties of structural couplings of organizational networks and the paradox of digitalization. (3) Help by future digitalization but simultaneously new side-effects. (4) The multicontextuality as the limitation for a broad sustainability approach.

The paper answers a call for more social science theoretical research on the Circular Economy. It develops core conceptualizations based on social systems theory. Also, advices for future research and practical implementation are suggested.

While in the past companies have voluntarily disclosed information beyond the financial bottom line, there is now a trend toward mandatory reporting in many countries. With the adoption of Directive 2014/95/EU, the European Union has taken a decisive step in this direction. However, research on the effects of these obligations is still at an early stage, particularly regarding Directive 2014/95/EU. Therefore, this paper aims to pursue the question of whether the directive has led to an improvement in reporting.

The authors analyzed the reporting of the EURO STOXX 50 companies before and after the directive entered into force. To evaluate the improvement, the authors assigned the individual Global Reporting Initiative indicators to the different information requirements of the directive.

Overall, the authors’ study revealed an improvement in reporting. However, this does not apply to all information categories. A significant improvement can be seen regarding the information on policies and due diligence, principal risk and non-financial key performance indicators. Institutional theory suggests that the observed improvements among these reporting-experienced companies can be understood as the result of coercive pressure triggered by the directive’s requirements.

The authors’ study contributes to the debate on the impact of non-financial reporting obligations by providing empirical insights into the effects of Directive 2014/95/EU. These insights can inform political and managerial decision-making, particularly in view of increasing reporting obligations.

The chapter is based on the Social Foundation project: ‘Digital Pathways to Growth: Competency’ conducted in the region of Zealand in Denmark. The process of creating a multifunctional semantic – a competency model – is unfolded. Informed by social system theory the semantic required to enable dialogue in a polycentric network is analysed. The participants are various small and medium-sized enterprises, across many occupations and tasks, different types of educational and training organisations as well as process consultants from various knowledge institutions, labour unions and industrial interest organisations. The model is designed through a participatory process to help this polycentric network of organisations to build competencies for the digitalisation ahead.

We argue that design thinking and engaged scholarship in the construction of a multifunctional semantics – such as the competency model – is useful both as a practical method and as a semantic research strategy informed by social system theory. The role played by design thinking when developing the competency model as a multifunctional semantic is concluded and the future research outlined.

The research generates knowledge of practical value for networked collaboration in educational ‘ecologies’ as the need increases for stronger links between education, business and research, as well as the involvement of social partners and civil society to increase Europe’s innovation capacity as advised by both the OECD and the EU.

The purpose is to investigate a position for engaged scholarship bridging the gulf between theorizing and practice in a social system perspective using Design Thinking for assisting the emergence of a semantic reservoir in a polycentric network “in spe”.

The paper combines social systems theory with the concept of engaged scholarship based on Design Thinking, and illustrates how such a research position might be applied to problems of polycentric networks as a theoretical/methodological case.

The paper concludes on a possible role for an engaged scholarship as a midwife assisting the emergence of a shared semantic reservoir that is needed to make commitments and couplings possible to become a polycentric network. Design Thinking is explained as a structured way to irritate (disturb) other systems, and the role of a shared semantic reservoir for a polycentric network “in spe” is accounted for.

Bridging the gulf between theorizing and practice in management theory is under-explored, and social systems theory underlines the immanent rigor-relevance gap, which this paper suggests a way not to overcome, but to bridge. The discussion of the rigor-relevance gap is revisited. Also, the critical process for a shared semantic reservoir to emerge in the formation of poly-centric networks is underexplored and so are its role for coupling of networks. The conceptual understanding thereof is also contributed to.

The purpose of this paper is to investigate the relationship between bullying victimization at age 8 and anxiety and depression at age 11 in a large and ethnically heterogeneous sample from Zurich, Switzerland.

The authors present new analyses from the Zurich Project on the Social Development of Children and Youth (z‐proso) on the relationship between bullying victimization at age 8 and anxiety and depression at age 11.

Different measures of bullying victimization significantly predicted later anxiety and depression. Differences existed between measures of anxiety and depression from different informants.

First, the paper provides readers with an overview of the victimization data collected in z‐proso among an ethnically heterogeneous population sample of children in Zurich, Switzerland. Second, it provides results of bivariate and multivariate analyses on the relationship between bullying victimization and internalizing behavior. Third, the authors investigate if their results are robust across different measures of bullying victimization and across measures of anxiety and depression from different informants.

Details a cross‐cultural study to expose the extent to which public concern regulates sexual‐eroticism and withdraws it from public attention; identifies a propensity towards the ideal of sexual constraint within US society, reflected by a high degree of regulation and criminalization of sexuality ‐ ranging from strict policies on sexual‐harassment to the restriction of explicit images, even for sex education purposes. Compares with the more liberal attitudes exhibited in Germany. Develops an empirical model to establish cultural differences in attitudes to sexual issues; confirms that Germans are less likely to stigmatize sexual eroticism than their American contemporaries. Concludes that Germans exhibit emotions that typify sexual emancipation, compared with the sexually constrained emotions of Americans; suggests a link between the repression of sexual emotions and violence in society.