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Article

Terrence Perera and Matthew Shafaghi

Presents the results of a survey into the nature and scale of toolmanagement problems within the UK manufacturing industry and outlinesstrategies to improve the management

Abstract

Presents the results of a survey into the nature and scale of tool management problems within the UK manufacturing industry and outlines strategies to improve the management and control of tooling. Discusses the qualitative and quantitative data collection techniques used to collate data. Describes the characteristics of the sample to provide a better understanding of their operations. Identifies most common tool management problems and reports their impact on the efficiency of manufacturing systems. Claims that more than 65 per cent of the sample acknowledge that the management of control of tooling is a significant operational problem. Provides an insight into the major causes of lack of interest in tool management. Identifies computerized tool management systems as a potential solution. Stresses that systematic analysis of tooling problems and identification of root causes are essential prior to implementation of computerized systems.

Details

International Journal of Operations & Production Management, vol. 15 no. 12
Type: Research Article
ISSN: 0144-3577

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Article

Sarah Elena Windolph, Stefan Schaltegger and Christian Herzig

The purpose of this paper is to conduct an empirical analysis among large German companies to enhance the understanding of whether and which institutional factors…

Abstract

Purpose

The purpose of this paper is to conduct an empirical analysis among large German companies to enhance the understanding of whether and which institutional factors influence the application of sustainability management tools. Stepping from corporate sustainability visions to implementation requires the application of management tools. A multitude of sustainability management tools have been proposed in literature. Research on their application in corporate practice is, however, scarce.

Design/methodology/approach

Based on a survey of large German companies and publicly available data, this paper tests the influence of corporate sustainability networks, indices, standards and the awareness of sustainability management tools on their application in corporate practice.

Findings

A particularly strong positive relation exists between awareness and application of sustainability management tools. Standards are also found to have a positive influence, while the influence of networks and indices is less strong. Our findings suggest that the application of sustainability management tools can be fostered through the promotion and increasing awareness of tools.

Research limitations/implications

The analysis is based on a survey of large German companies. Factors of institutional isomorphism are tested. Further research is needed for small- and medium-sized enterprises (SMEs) and the influence of further aspects such as competitive and psychological factors.

Practical implications

The findings of this paper suggest that the application of sustainability management tools can be fostered particularly well through increasing awareness and the active promotion of tools. Networks, indices and standard help increase awareness.

Originality/value

The analysis unveils the role of institutional factors influencing the application sustainability management tools in corporate practice.

Details

Sustainability Accounting, Management and Policy Journal, vol. 5 no. 4
Type: Research Article
ISSN: 2040-8021

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Article

Marina Dabić, Vojko Potocan, Zlatko Nedelko and Tyler R. Morgan

In the global economy, managers of organizations are constantly innovating with their use of available supply chain management tools. Some tools, like strategic planning…

Abstract

Purpose

In the global economy, managers of organizations are constantly innovating with their use of available supply chain management tools. Some tools, like strategic planning and customer segmentation, have gained strong global acceptance while others are less universal. The paper aims to focus the contribution on the organizational factors that predict firm usage of supply chain management tools in two Eastern Europe countries, Slovenia and Croatia, while also comparing them to the global use of similar management tools.

Design/methodology/approach

This research provides an empirical analysis of supply chain management tool usage from a survey of 155 firms in Slovenia and 185 firms in Croatia while also comparing these findings to results from a global Bain & Company survey.

Findings

The 25 most commonly used supply chain management tools in the Eastern European survey were found to be relatively similar to those used across Europe and North America. However, further analysis of five selected tools reveals important differences. Evidence is found to support that particular organizational factors have a significant influence on supply chain management tool usage, of specific importance is the education level of the organization manager.

Originality/value

The findings are useful for business practice in understanding the influences of organizational factors on supply chain management tool usage. Also, the research is original as previous management literature has not provided a similar approach to researching management tools and their usage.

Details

International Journal of Physical Distribution & Logistics Management, vol. 43 no. 10
Type: Research Article
ISSN: 0960-0035

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Article

Jean-Sebastien Marchand, Mylaine Breton, Olivier Saulpic and Élizabeth Côté-Boileau

Lean-inspired approaches and performance management systems are being implemented in public healthcare organisations internationally. However, the literature is…

Abstract

Purpose

Lean-inspired approaches and performance management systems are being implemented in public healthcare organisations internationally. However, the literature is inconclusive regarding the benefits of these management tools and there is a lack of knowledge regarding processes for large-scale implementation of these tools. This article aims to describe the implementation process and to better understand how this process influences the mandated performance management system.

Design/methodology/approach

This research is based on a comparative case study of three healthcare organisations in Canada. Data consist documents, non-participant observation and semi-structured interviews with key actors (n = 30). Analysis is based on a sociotechnical approach to management tools that considers organisational context, and the tool's technical substrate, theory of action and managerial philosophy.

Findings

Results show that despite a standardised national mandate, the tool as implemented varied between organisations in terms of technical substrate and managerial philosophy. These variations are explained by the flexibility of the technical substrate, the lack of clarity of the managerial philosophy, and some contextual elements. Successful implementation may rest upon high hybridization of the tool on these different dimensions. A precise and prescribed technical substrate is not sufficient to guarantee implementation of a managerial philosophy.

Practical implications

Mandated implementation of management tools may be more successful if it is explicit on the managerial philosophy, the technical substrate and the link between the two, and if it provides some leeway to adapt both to the organisational context.

Originality/value

This is one of the few studies to describe and analyse the process involved in mandated large-scale implementation of performance management systems in public healthcare organisations.

Details

Journal of Health Organization and Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1477-7266

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Article

Michael Jordan Bianchi, Edivandro Carlos Conforto and Daniel Capaldo Amaral

While agile methods have been adapted to different industries, agility depends on the alignment between the practices and project environment. Nevertheless, it is unlikely…

Abstract

Purpose

While agile methods have been adapted to different industries, agility depends on the alignment between the practices and project environment. Nevertheless, it is unlikely to find the best combination without a diagnosis of these variables. This paper proposes a project management agility diagnostic tool (PM/ADT), aimed at diagnosing the project environment, management practices and agility performance to find the right balance between them.

Design/methodology/approach

The tool was developed by combining multiple techniques during a three-year research program, including an extensive systematic literature review, exploratory case studies, a survey and three case studies involving 25 projects from information and communications technology, software development and technology-based companies.

Findings

The results indicate potential discrepancies between environmental factors, management practices and agility performance that affect project management in organizations, allowing the diagnosis and analysis of the situation for the development of better management solutions.

Research limitations/implications

The study reinforces the hypothesis that it may not be possible to adopt pure agile models or methods in most projects, except in specific cases, as with some projects in the software industry. This is in line with the hybrid models. However, further testing is needed with a larger sample of projects and organizations.

Practical implications

The tool can be useful to assess different types of projects from different industry sectors to improve the management process, allowing the development of agility beyond the software industry.

Originality/value

The article discusses agility beyond measurement, assessing the most appropriate environment for using practices from one approach or another.

Details

International Journal of Managing Projects in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8378

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Article

Sophia Charlotte Volk and Ansgar Zerfass

The purpose of this article is to introduce the research field of management tools to communication management scholarship and open up new avenues for the field.

Abstract

Purpose

The purpose of this article is to introduce the research field of management tools to communication management scholarship and open up new avenues for the field.

Design/methodology/approach

The first part examines established knowledge from the strategic management literature about management tools as a means to support and facilitate organizational decision-making. The second part reports on a survey among 125 communication practitioners in corporate communication departments about the use of 32 tools for the analysis, planning, implementation and evaluation of communication.

Findings

The study sheds light on the perceived relevance and benefits of tools, as well as on knowledge and satisfaction and on general patterns of tool use. The findings demonstrate that tools are gaining in importance, but there is a lack of understanding, training and documentation of tools. Tools for planning and implementing communication are most widely spread, reflecting the operational focus of corporate communication.

Practical implications

Practitioners find value in the compilation of the most popular tools and implications on how to reflect about tool usage and outcomes.

Originality/value

The article provides directions for future research and reflects about tools as a means to bridge the divide between theory and practice.

Details

Journal of Communication Management, vol. 25 no. 1
Type: Research Article
ISSN: 1363-254X

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Article

Darrell K. Rigby

Eight years ago, Bain & Company launched an annual survey to investigate the actual experience of companies that adopt leading management tools: Which tools are the most…

Abstract

Eight years ago, Bain & Company launched an annual survey to investigate the actual experience of companies that adopt leading management tools: Which tools are the most popular? How well do they work? And do they continue to deliver results over time? This article presents the answers to these questions, based on the latest (2000) North American survey results. On the one hand, 78 percent of respondents agreed that “Companies that use the right tools are more likely to succeed.” Yet, at the same time, 82 percent agreed that “Most management tools promise more than they deliver.” Senior executives fundamentally believe there are tools that can improve organizational performance, yet experience using these tools has also dampened their enthusiasm for the results. Includes a discussion of the 25 top management tools.

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Article

Fábio Lotti Oliva and Masaaki Kotabe

The purpose of this paper is to present the main barriers, practices, methods and knowledge management tools in startups that are characterized as agile organizations with…

Abstract

Purpose

The purpose of this paper is to present the main barriers, practices, methods and knowledge management tools in startups that are characterized as agile organizations with dynamic capabilities to meet the demands of a business environment of high volatility, uncertainties, complexity and ambiguity.

Design/methodology/approach

The conceptual basis of the research focused on the triad: agile organization, dynamic capabilities and knowledge management. Field research began by interviewing experts to identify the barriers, practices, methods and knowledge management tools in startups. Based on the theoretical review, on the desk research and on the result of interviews with experts, a quantitative research was carried out with the leading startups coworking of São Paulo city. The obtained data made it possible to develop descriptive analyses and run linear regressions and cluster analysis for exploratory research.

Findings

Startups with higher maturity in innovation level, solution development level, and scalability development level, present a higher degree of utilization of the practices, methods and tools dedicated to knowledge management.

Practical implications

It is expected that results of the research presented in detail will be able to illustrate concrete examples of practices, methods, and knowledge management tools for large established companies seeking the organizational agility of startups.

Originality/value

This study contributes to the identification of barriers, practices, methods and tools of management of knowledge in startups, through the conceptual triad: agile organization, dynamic capabilities and knowledge management.

Details

Journal of Knowledge Management, vol. 23 no. 9
Type: Research Article
ISSN: 1367-3270

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Article

Euro Marques Júnior, Jose Alcides Gobbo, Fernando Fukunaga, Roberto Cerchione and Piera Centobelli

This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and…

Abstract

Purpose

This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and apply a taxonomy that synthesizes the strategies of use of KMSs by the SMEs. In addition, it seeks to better understand the processes, practices and technologies of KM by SMEs, pointing improvements in the KMS of Brazilian SMEs and contributing to obtain better results in the search for efficiency and innovation.

Design/methodology/approach

Based on a literature review on KMSs used by SMEs, an empirical investigation was conceived, developed and conducted through online questionnaires involving 49 selected SMEs operating in several sectors.

Findings

This paper reinforces the results of the previous work of Cerchione and Esposito (2017) that point to the existence of a reciprocal relationship between KM-Tools and KM-Practices: one reinforces the other and vice versa. On the other hand, it indicates a difference in the behavior of Brazilian companies in relation to the sample of Italian companies studied by Cerchione and Esposito (2017), which presented a negative correlation between the general differentiation index and the general use intensity index of SMEs, while the Brazilian ones showed a positive correlation.

Research limitations/implications

The study points out the need for greater dissemination of practices and tools to support knowledge management (KM), as well as greater support for the implementation and effective use of these practices and tools within the organizational context of SMEs.

Practical implications

This paper identifies the main practices and tools to support KM used by Brazilian SMEs, indicating the need for investments in employee training and acquisition of tools.

Social implications

SMEs represent an important part of the generation of jobs and income in Brazil. Initiatives that lead to the successful implementation of tools and practices to support KM can increase the efficiency and productivity of these organizations.

Originality/value

This paper applies in a sample of Brazilian companies the taxonomy proposed by Cerchione and Esposito (2017) combining strategies of SMEs for the use of KMSs.

Details

Journal of Knowledge Management, vol. 24 no. 2
Type: Research Article
ISSN: 1367-3270

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Article

Seydou Sane

The purpose of this paper is to highlight, through a theoretical and empirical analysis, the expected effects of the use of tools and techniques of project management on…

Abstract

Purpose

The purpose of this paper is to highlight, through a theoretical and empirical analysis, the expected effects of the use of tools and techniques of project management on the performance of SMEs in Africa.

Design/methodology/approach

The study uses data from a questionnaire survey of 157 SMEs in Senegal. The sample was chosen for convenience. Also, for data processing, the author mobilized descriptive statistics, factor analysis and regression analysis.

Findings

Regardless of size, SMEs use project management tools and techniques. Their use positively and significantly influences their business and social performance. Also, the size of the SME is positively and significantly associated with the use of tools and techniques; however, the results show that the older the SME, the less it uses such tools and techniques.

Research limitations/implications

This research provides an overview of the tools and techniques of project management used by SMEs and their contribution to performance, everything that can support them in choosing the appropriate tools and techniques to respond to their needs. A limitation of this research is that it does not mention the tools that contribute the most to the performance of the SMEs.

Originality/value

Contrary to the results of some previous research studies on SMEs in Africa, showing that the way in which SMEs operate in Africa is often characterized by less use of formal management tools, for cultural and institutional reasons, this research shows that these have a very appreciable degree of openness to project management tools and techniques.

Details

International Journal of Managing Projects in Business, vol. 13 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

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