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From 2002 to 2014, the Portland Police Bureau reported large reductions in complaints against officers and use of force indicators. The purpose of this paper is to develop a case study to document these changes and explore possible influences.

The paper maps the changes in conduct indicators against the developing relationship between the Bureau and the Portland Independent Police Review Division, and changes in policies and procedures.

Public complaints reduced by 54.4 per cent, while the rate of specific allegations per officer fell by 70.1 per cent. Quarterly use of force incident reports were reduced by 65.4 per cent between 2008 and 2014. Annual average shootings decreased from a high of nine per year across 1997-2002 to just below four per year in 2009-2014. Fatal shootings also trended downward but remained two per year in the last three years on record. Reforms instituted during this period that may have influenced these trends include a more rigorous complaints process, an early intervention system (EIS), enhanced external and internal review mechanisms, policy changes and training initiatives.

The researchers were unable to control for a range of additional variables that may have influenced the findings, including police deployments and changes in officer demographics.

The study provides support for strategies to improve police conduct including external oversight, diagnostic research, training focussed on de-escalation and minimal force, and complaint profiling and EISs.

There are very few studies available showing large long-term reductions in adverse police conduct indicators.

The purpose of this paper is to explore the contours of the police code of silence, a critical component of the ability to control misconduct and enhance integrity within any police agency. Unlike the extant research, dominated by single-country studies, this paper provides an in-depth exploration of the code across five countries and tests the relation between the code of science and societal characteristics.

A police integrity survey was used to measure the contours of the code of silence among police officers in Australia (n=856), Croatia (n=966), South Africa (n=871), South Korea (n=379) and the USA (n=664). The respondents evaluated 11 hypothetical scenarios describing various forms of police misconduct.

Bivariate analyses reveal considerable divergence in the code of silence across the five countries. Multivariate models of the code of silence show that, next to organizational factors (i.e. the respondents’ assessment of peers’ willingness to report, evaluations of misconduct seriousness and expected discipline) and individual factors (i.e. supervisory status), societal factors (i.e. the Corruption Perceptions Index score and the percent of irreligious citizens) are significant predictors of the respondents’ willingness to report.

While the same questionnaire was used in all five countries, the nature of the data collection differed somewhat across the countries (e.g. online survey vs paper-and-pencil survey), as did the nature of the samples (e.g. representative sample vs convenience sample).

Perceived peer pressure, measured as the perceptions of whether other police officers would adhere to the code of silence, is the key variable explaining the police officers’ expressed willingness to adhere to the code of silence. Changing the police officers’ perceptions of peer culture and potentially changing the peer culture itself should be critical elements in the toolbox of any administrator willing to curtail the code of silence.

Whereas the study of the code of silence has started several decades ago, no prior study has tested the effects of organizational and societal variables on the code of silence in a comparative perspective.

The purpose of this paper is to examine whether community-oriented policing (COP) influences rates of police use of force across communities, and whether the impact of COP varies according to the level of violent crime in communities.

A range of data sources including police use of force reports, online surveys of Officers-in-Charge and recorded crime data was used to examine the association between formal and informal community consultation and the frequency of police use of force, across 64 socially challenged communities in Australia.

Poisson multilevel modelling indicated no overall association between informal or formal community engagement and rates of police use of force. However, significant interaction terms for both informal and formal community consultation with violent crime rates indicated that higher levels of informal and formal community consultation were associated with lower rates of police use of force in communities with higher levels of violent crime. This relationship was not evident in low violent crime areas.

Communities were purposively sampled to have a high propensity for police use of force, on the basis that they had high rates of violent crime, or high levels of socio-economic disadvantage, or both. This research should be replicated with a representative sample of communities.

The findings extend the potential benefits of COP to reducing the use of coercive policing tactics in high violent crime communities.

This study finds that COP can reduce the frequency of violent encounters between police and community members in high violent crime communities.

This paper explores the applicability of environmental theories to understanding patterns of police misconduct. In turn, it aims to offer a method for identifying prevention techniques that can be practically applied by policing agencies.

The study empirically examined 84 substantiated matters of police misconduct in Queensland, Australia. The matters were content-analysed for elements of the first level of the crime triangle. These elements were then analysed to identify their relationships with the situational precipitators that initiated the misconduct; proactive misconduct and situational misconduct.

The two types of initiating misconduct had differing relationships with the crime triangle elements. Therefore, specific prevention techniques can be tailored by policing agencies to address and prevent each type of misconduct more successfully. The paper discusses these findings in terms of preventative measures according to the second preventative level of the crime triangle and situational crime prevention techniques.

This paper provides an alternative approach to understanding and preventing police misconduct by exploring the applicability of environmental theories. It finds that environmental theories offer a feasible approach for policing agencies to understand and tailor prevention of police misconduct in their jurisdictions.

The purpose of this paper is to explore Australian police officers’ perceptions of unethical conduct scenarios with the aim of understanding unwillingness to report infractions.

The responses of 845 officers were compared across 11 scenarios to explore variation in the extent to which they understood the behaviour to violate policy and their hypothetical willingness, or unwillingness, to report the behaviour. Particularly, it was hypothesised that non-reporters may justify their inaction based on the misperception that other officers hold even less ethical beliefs.

Five scenarios emerged as least likely to be reported, with a substantial minority of officers stating their decision was despite their understanding that the behaviour constituted a policy violation. Contrary to predictions, these “non-reporters” were aware they were less likely to report than their colleagues, but believed they held the same views as their colleagues in terms of the seriousness of scenarios. Comparisons between non-reporters and other survey participants, however, found this belief to be false, with non-reporters viewing the scenarios as significantly less serious. A perceived self-other difference, along with a belief that others will report were shown to reduce the likelihood of not reporting.

The results are discussed in terms of increasing willingness to report misconduct through organisational efforts to communicate values and support officers to make ethical decisions.

The paper contributes to understanding the “code of silence” in perpetuating police misconduct and how it may be reduced.

The objective of this paper is to gain a better understanding of the impact of context on the adoption of e‐commerce in supply chains.

A literature review, 45 semi‐structured interviews in four different supply chains in the UK healthcare sector, involving 16 different organisations, and additional documentation is used in this study.

The adoption of e‐commerce in supply chains is simultaneously affected by two contextual meta‐variables: external pressure, which is influenced by supply chain structure, demand and industry characteristics; and internal readiness, which is influenced by IT, organisational and buying need characteristics. Different combinations of these two main variables lead to four different trade‐off situations affecting adoption or non‐adoption.

The empirical research has been undertaken in the specific context of the UK healthcare supply chains. It would be useful to test our findings in other sectors and countries.

The paper helps to understand the contextual factors that affect e‐commerce adoption and concludes with a framework that differentiates four situations that can improve managers' and researchers' understanding of e‐commerce adoption in the future.

The contribution of this paper is the recognition that the adoption of e‐commerce is affected by factors in both an organisational and a supply chain context, which simultaneously lead to trade‐off decisions. Also, unlike most other studies which refer to supply chains and are limited to an organisational perspective or at most a dyadic perspective, this paper builds up a supply chain picture of context by including perspectives from multiple actors in a chain.

Measuring “impact” is an important aspect of the dissemination of evidence-based practice and relevant to all disciplines. However, it has only recently become a focus of enquiry and is not commonly directly researched within the learning disabilities field. The purpose of this paper is to describe the process of developing a logic model for the UK Positive Behavioural Support (PBS) Academy as part of an evaluation and impact study of its work to date.

Logic models are a visual representation of the relationship between a project’s resources, activities and outputs and identified outcomes, in relation to key stakeholder groups. This representation allows for key impact measures to be identified and can be a useful tool for evaluation purposes. The authors used the process outlined by McLaughlin and Jordan (1998) to develop a bespoke logic model for the PBS Academy.

The model was particularly helpful in making clear the distinction between output and impact, identifying impact criteria differentiated by stakeholder group and across time scales, and highlighting areas of activity that are needed to increase the impact of the work of the PBS Academy in the longer term.

In the absence of any generalised impact evaluation frameworks in the learning disabilities field, the authors suggest that logic models may provide a useful framework for evaluating the impact of policy, practice, and research interventions.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

The study was concerned with investigating the most effective means of motivating low waged workers in the UK’s private and public sectors. Levels of job satisfaction, as an indicator of work motivation, were compared between ancillary staff in the National Health Service (NHS) and the hotel and leisure industry, and correlated with the staff‐centred programmes introduced in organisations for addressing the issue of staff motivation. Through empirical study no association was found between financial incentives and job satisfaction or staff motivation, and a positive correlation was found between staff‐centred programmes and staff satisfaction and staff motivation, which has implications for the working practices for these workers in the NHS. These findings are placed in a theoretical context.