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This article describes an onboarding program created for liaison librarians at an academic library and details a replicable framework for effective implementation at other institutions.

This article outlines a month-long onboarding program that provides new-to-the-field and experienced librarians with support and structure as they learn the core competencies of liaison work, adjust to a new professional setting and grow in their practice as liaison librarians.

Information about onboarding practices across academic libraries, liaison librarianship within the library and information science (LIS) curriculum and the need for onboarding programs that provide a comprehensive overview of core liaison librarianship competencies is provided.

Onboarding programs specific to liaison librarians is an underexplored topic. This article emphasizes fostering community and skill development throughout the onboarding process to bolster confidence, engagement and retention.

This study aims to explore the capabilities, limitations and potential of ChatGPT applicable to online reference services in academic libraries.

This study used the method of qualitative content analytics to assess the general capabilities of ChatGPT applicable in academic libraries. Two experienced academic librarians had face-to-face interactions with ChatGPT by asking ten most common questions often asked by faculty and students at the Georgia Southern University Libraries (https://library.georgiasouthern.edu/). To examine the ChatGPT’s applicability and capability, they also compared the ChatGPT with a popular online chat reference tool called LibChat, which is now widely used in academic libraries in 91 countries worldwide.

It was found that as an artificial intelligence (AI)-powered real-time chatbot ChatGPT could effectively provide faculty and students with general guidance on locating the needed information resources and services in academic libraries, though its responses might not be accurate or truthful all the time. Embedded into the LibAnswers system of the Springshare’s products (www.springshare.com/libanswers/), LibChat serves as a real-time online chat tool used by academic libraries for reference services, but it is only available during the regular librarians' duty hours. This technical limitation does not meet the dynamic needs of faculty, students, staff, and local community users. Only well-optimized AI-driven chat products like ChatGPT could provide 24/7 online services to support uninterrupted academic library services in the future.

This study only examined the general capability and potential of ChatGPT3.5 in specific subject areas. Additional studies are needed to further explore how the latest capabilities of ChatGPT4.0 or newer version, such as its text-to-image, text-to-speech, text-to-text, text-to-video and Web search, could impact future reference services of academic libraries. ChatGPT’s primary optimization and upgrades in the future may also change and impact this study's findings. The comparison between ChatGPT and LibChat presents a significant breakthrough of the generative AI technology in academic libraries. This comparative study encourages more academic experts, faculty, librarians and scholars to track the advance of generative AI applications, including ChatGPT, adopted in academic learning environments. In addition, the ChatGPT's complete capability and potential enhanced and integrated in the future may go beyond what this study evaluated.

This study examined the strengths and weaknesses of ChatGPT applicable to reference services of academic libraries. Through a comparison between ChatGPT and LibChat, this study suggests that optimized AI online chatbots still have a long way to go to meet the dynamic needs of faculty and students in the ever-changing academic learning environments. To contribute to the existing research literature focusing on the rise of generative AI tools such as ChatGPT, this study provides a valuable reference for the applicability of generative AI applications in academic libraries to promote more library creation and innovation in the coming years of the 21st century.

The purpose of this qualitative study is to investigate/review the skills required for library and information science (LIS) professionals in the 21st century and to propose an alternative approach as the suggested key skills.

Twenty-two LIS professionals from Pakistan were interviewed, and 10 LIS professionals were from abroad, including two from the USA; six respondents were from Saudi Arabia; one from Canada; and one from Malaysia. In-depth interviews with faculty members were conducted to ascertain their perceptions of the knowledge and skills necessary to be competent in delivering quality education to the future information breed.

The findings emphasise the importance of a variety of competencies for librarians and information educators, including subject knowledge and skills; information technology knowledge and skills; instructional skills; research skills; and managerial, leadership and social skills. Additionally, it was noted that LIS professionals require a diverse set of skills that should be fostered by educators and employers. By promoting these in the broader community, the author can encourage the next generation of LIS professionals to consider LIS as a viable career option.

The findings presented in this paper provide a unique window into the country’s workforce needs. Though the study was conducted from a Pakistani perspective, the findings may have implications for other countries with comparable circumstances, including social impact. It also provides a new analysis of the selected generic and LIS skills that can be communicated in an innovative manner to prospective LIS employees, employers and educators.

Digital Humanities is a robust area of research and practice at universities and their libraries across the world. This case study investigates the unique DH practices of seven US academic libraries to provide insights into how varied academic libraries operate their DH programs.

Semi-structured interviews with nine library staff in DH or DH-adjacent positions at seven US academic libraries were used to investigate library DH practices.

This case study highlighted key areas of academic library DH practices including Space, Technology, Staff, Instruction and Collaboration. Practices in these areas were compared against each other and literature to comment on the current state of DH library practices and offer some recommendations for select areas.

This case study interviewed staff in a limited number of US libraries and is not generalizable to or a reflection of the many academic libraries in the US or across the world.

The juxtaposition of multiple libraries’ DH activities provides a unique perspective on academic library DH practice, as many studies investigate only a single library as their subject.

The challenges to healthcare caused by the COVID-19 pandemic forced hospital librarians to develop their abilities to cope with change and crises, both on a social level and an organisational level. The aim of this study is to contribute to knowledge about how hospital librarians developed library services during the pandemic and how these changes contributed to building information resilience in the healthcare organisation. This paper also seeks to explore how resilience theory, and specifically the concept information resilience, can be used within library and information science (in LIS) to investigate resilience in the library sector.

Nine semi-structured interviews with librarians were conducted at four different hospital libraries in four different regions in Sweden between March and May 2022. The empirical material was analysed through an interaction between the tzheoretical perspective and the empirical material through a thematic analysis. In each theme, specific resilience resources are identified and analysed as components of the information resilience developed by hospital librarians.

The results show that hospital librarians contribute to several different information resilience resources, which support information resilience in the healthcare organisation. Three aspects characterize the qualities of resilience resources: access, flexibility, and collaboration. The findings suggest that the framework for analysing information resilience used in this study is well suited for studying the resilience of libraries from both organisational and informational aspects.

The analysis of information resilience on an organisational level presents a novel way to study resilience in the library sector.

Data librarianship, or data-driven librarianship, is the combination of information science, data science and e-science fields and is gaining gradual importance in the library and information science (LIS) profession. Hence, this study investigates the data librarianship core concepts (motivational factors, challenges, skills and appropriate training platforms) to learn and successfully launch data librarianship services.

A survey method was used and the data were collected through online questionnaire. Purposive sampling method was applied and 132 responses were received with 76 respondents from the public and 56 from the private sector universities of Pakistan. The statistical package for social sciences (SPSS version 25) was used, and descriptive and inferential statistics were applied to analyzed the data.

LIS professionals understand the importance of data-driven library services and perceive that such services are helpful in evolving the image of the library, helping with the establishment of institutional data repositories/data banks, developing data resources and services for library patrons and especially researchers, and receiving appreciation and acknowledgment from the higher authorities. The major challenges that emerged from the data were: missing data policies, limited training opportunities for data librarianship roles, no additional financial benefits, lack of infrastructure and systems, lack of organizational support for the initiation of data-driven services, and lack of skills, knowledge and expertise. Data librarianship is in its early stages in Pakistan, and consequently, the LIS professionals are lacking basic, advanced and technical data-driven skills.

The policy, theoretical and practical implications describe an immediate need for framing data policies. Such policies will help the libraries or any other relevant entities to store the data and assign metadata and documentation in such a way that it is easy to retrieve and reusable for others.

This is the first study in Pakistan to investigate the perceptions of LIS professionals about data librarianship core concepts: motivational factors, challenges, skills and appropriate training platforms to grasp data-driven skills and successfully launch library services.

This study surveyed the entrepreneurship community on a large university campus in 2016 and in 2020 to identify and understand its information habits and needs. User needs can inform service design and assessment, as well as inform approaches to reference interactions. Librarians are encouraged to conduct similar surveys to better understand this niche population.

Investigators employed repeated cross-sectional design, a longitudinal research approach that draws on samples of non-overlapping or minimally overlapping cases over time. Qualitative and quantitative data were collected using online survey instruments. Data collected included demographic information, venture characteristics, participation in institutional activities such as accelerator programs and credit courses, general startup research behaviors and needs, and details of a specific instance of business or market research as well as interaction with the library and access to training. Triangulation of semantic and episodic was applied to draw reliable conclusions about respondent behavior.

In both surveys, over half of respondents were students and 75% of respondents were engaged in startup activity, most at the early stages. While respondent demographics, type and purpose of information sought remained constant between the two surveys, awareness and use of the library rose on several metrics. Coding revealed insights into respondents’ attitudes toward and strategies for secondary business research. Information obtained during the research process had a moderate impact on their ventures. These findings informed the development of library research and instruction services, programs, and collections for entrepreneurs.

The repeated cross-sectional design of the study is unique and shows trends in the community over time. The mixed-methods approach provides a robust and nuanced portrait of the community. These findings informed the development and assessment of library research and instruction services, programs and collections for entrepreneurs.

The main purpose of this analysis was to demonstrate the value of predictive modeling of student success and identify the key groups of students for which library instruction could provide the most impact.

Data regarding the attendance of library instruction associated with a first-year writing course were combined with student demographic and academic data over a four year period representing over 10,000 students. We applied supervised machine learning methods to determine the most accurate model for predicting student outcomes, including course outcome, persistence and graduation. We also assessed the impact of library instruction on these outcomes.

The gradient-boosted decision tree model provided the most accurate predictions. The impact of library instruction was modest but still was second only to the previous grade point average (GPA). The value of this metric, however, was greatest for students who were struggling, especially those who were first-generation students, regardless of ethnicity. More notably, the impact of library instruction was substantially greater for specific student demographics, including students with lower cumulative GPAs.

Features of the models were limited to high-level academic metrics, some of which may not be very useful in predicting outcomes. Measures more closely related to learning styles, the course or course of study could provide for greater accuracy.

Prediction modeling could allow for a more selective approach to outreach and offers information that the librarian can use to customize instruction sessions and reference interactions.

Targeting students who may be at risk of not succeeding in a course has ethical implications either way. If used to bias the subjective assessments, these predictions could produce self-fulfilling prophecies. Conversely, to ignore indicators of possible difficulties the student may have with the material is a disservice to the education of that student.

There are few studies that have incorporated library instruction into models of predicting student outcomes. Library resources and services can play a major role in the success of students, particularly those who have had less exposure to the resources and skills needed to use these resources.

This article explores the affective dimensions of academic librarians’ experiences during the forced pivot to emergency remote teaching because of the Covid-19 pandemic.

Through semi-structured interviews with librarians at 18 university libraries in Ontario, Canada, the researcher prompted study participants to reflect on how their work and that of other librarians in their organization changed during the period of focus, including the main challenges and opportunities experienced for information literacy instruction.

This study finds evidence of stress and anxiety among academic librarians teaching during the Covid-19 pandemic, including lack of confidence and skills with eLearning and work-life balance challenges. At the same time, the data show strengths and successes fueled by resilience, collaboration and a growing culture of care, which in many cases, resulted in strong expressions of pride by interviewees on what was achieved during this global health crisis.

This study is one of few adopting a qualitative research methodology to explore the affective dimensions of academic librarians’ experience of information literacy instruction during the Covid-19 pandemic. Its implications are instructive for future pedagogical approaches and workplace culture among information literacy teams, including communication, collaboration, flexibility and leadership support.

This study aims to explore information-seeking anxiety (ISA) among undergraduate, postgraduate and PhD students at Dr Babasaheb Sawant Konkan Krishi Vidyapeeth, located in Dapoli, Distt. Ratnagiri, Maharashtra. The research focuses on evaluating the intensity of ISA, understanding its underlying causes and identifying potential strategies to reduce its effects, particularly within the context of an agricultural university.

This research intends to examine Information seeking anxiety (ISA) among undergraduate, postgraduate and PhD students at Dr Babasaheb Sawant Konkan Krishi Vidyapeeth located in Dapoli District, Ratnagiri, Maharashtra. This research intends to examine and investigate the intensity of ISA among students at an agriculture university, its root causes and possible methods to reduce its effects. The research adopts quantitative surveys with qualitative secondary sources to achieve a comprehensive understanding of ISA among students. A standardized scale was used as the primary data collection tool to assess participants’ levels of ISA. A total of 122 students participated in the study, completing the survey and providing valuable data for analysis.

The findings reveal a range of ISA levels among students, indicating the presence of varied information skills and abilities. This underscores the need for well-structured information literacy programs tailored to address these disparities. A significant gender-based difference in ISA was observed, with female students exhibiting lower anxiety levels in relation to “integrated elements 3” at a significance level of .05 (t = 1.327). Interestingly, the study found that the students' rural or urban backgrounds did not significantly impact their ISA levels. Additionally, various integrated elements within the information seeking anxiety scale were found to be interconnected, contributing to the overall anxiety experienced by students.

The study highlights the importance of designing and implementing targeted interventions to address ISA in academic settings. These findings suggest that tailored information literacy programs could be effective in reducing ISA among students. Future research could build on these results by examining ISA across different disciplines and institutions, thereby contributing to the development of broader, more generalized strategies for mitigating ISA in diverse educational contexts. Individuals may not accurately recall or report their anxiety levels, potentially affecting the study’s findings. This study’s findings may not be generalizable to all agriculture university users due to factors such as the specific university setting, student demographics and agricultural disciplines represented.

This study provides actionable insights for academic institutions, particularly agricultural universities, in developing targeted information literacy programs. These programs can be designed to address varying levels of ISA among students, enhancing their ability to effectively seek and use information. Additionally, understanding the gender differences in ISA can guide the creation of more inclusive resources and support systems, ultimately improving the overall academic experience and reducing anxiety-related barriers to learning.

The research highlights the broader societal impact of ISA, particularly how it can affect students’ academic success and overall well-being. By addressing ISA through tailored interventions, institutions can contribute to reducing educational inequalities, especially in rural and underrepresented communities. This can foster a more equitable learning environment where all students, regardless of their background, have the opportunity to thrive academically and socially.

This study contributes to the relatively underexplored area of ISA within the context of agricultural universities. By combining quantitative and qualitative approaches, the research offers a comprehensive understanding of ISA, its causes and potential solutions. The findings provide new insights into how gender and integrated elements of ISA influence anxiety levels, offering valuable contributions to the field of library and information science, particularly in specialized educational settings like agricultural universities.