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Article
Publication date: 31 October 2023

Xan Y. Goodman and Samantha Ann Godbey

The purpose of this paper is to provide readers with a deeper theoretical understanding of liminality, its utility in understanding the experiences of graduate student researchers…

Abstract

Purpose

The purpose of this paper is to provide readers with a deeper theoretical understanding of liminality, its utility in understanding the experiences of graduate student researchers and how being explicit about the liminal nature of the graduate student experience can be especially impactful for students from marginalized communities.

Design/methodology/approach

This conceptual paper examines liminality as an essential component of researcher identity development and how an awareness of this liminality relates to effective and inclusive librarian support of graduate student researchers. The authors explore the affective and academic implications of operating in this liminal state and how direct acknowledgment of this inbetweenness, especially within the spaces of classroom instruction and research consultations, can be leveraged as an inclusive practice. The authors ground this exploration in critical pedagogy.

Findings

Graduate student researchers often operate in an unacknowledged liminal state, which causes students to question the importance of their previous knowledge and life experiences and feel discouraged and uncertain about their potential place in academia. This is particularly damaging to students from communities that have been traditionally marginalized and excluded from higher education.

Originality/value

The authors are liaison librarians to education and health sciences at a large, minority-serving, urban research institution in the western USA and draw on their experience supporting students in disciplines that include many students returning to graduate studies after substantial professional experience. This work makes a contribution to library and information studies by focusing on the concept of liminality. The authors offer a conceptual perspective on liminality relative to librarians and their support role in the graduate student experience.

Details

Reference Services Review, vol. 52 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 23 May 2023

Xia Yang and Asad Ullah Khan

This study aims to define a set of assumptions for testing the four factors tested statistically to determine information-seeking anxiety based on quantitative data.

Abstract

Purpose

This study aims to define a set of assumptions for testing the four factors tested statistically to determine information-seeking anxiety based on quantitative data.

Design/methodology/approach

The developed questionnaire was distributed among graduate university students in Zhenjiang City to find and confirm the factor affecting information-seeking anxiety. The exploratory factor analysis and confirmatory factor analysis technique has been applied to the sample data set of 329 sample size. Jamovi and SPSS, statistical analysis software, were used to determine the study validity indices.

Findings

This study shows that thematic anxiety, quality of resources anxiety, information communication technology anxiety and library anxiety have a significant effect on information-seeking anxiety.

Research limitations/implications

This study highlights the four factors, i.e. library anxiety, information and communication technology (ICT) anxiety, thematic anxiety and the quality of resources cause information-seeking anxiety among graduate students.

Originality/value

In this age of the digital world, information-seeking anxiety plays a vital role in the vicious circle of seeking behavior. Therefore, to break through the vicious loop of seeking behavior with only information-seeking anxiety as a cure, concentrate on information-seeking anxiety. This study found that thematic anxiety, ICT anxiety, library anxiety and quality of resources anxiety significantly affect information-seeking anxiety.

Article
Publication date: 23 May 2023

Elizabeth DeZouche and Denise Santos

The authors seek to demonstrate, from a Hispanic-serving institution (HSI) perspective, the importance of utilizing High Impact Practices (HIPs) for not only more meaningful…

Abstract

Purpose

The authors seek to demonstrate, from a Hispanic-serving institution (HSI) perspective, the importance of utilizing High Impact Practices (HIPs) for not only more meaningful student employment initiatives, but to benefit the campus community and prepare Hispanic students for success post-graduation.

Design/methodology/approach

Evaluation of current practices in academic libraries aided the design of the new staffing model, location and name. A survey of research desk student assistants was designed and implemented approximately one academic year after changes were executed. Survey data combined with follow-up interviews summarized the qualitative-focused assessment of the research desk's evolution and verified the validity of maintaining HIPs in libraries for Hispanic student success.

Findings

The transition of the reference desk to a student-staffed research desk was successful in that librarians were able to dedicate more time to other endeavors, such as campus outreach and collection development. The High Impact Practice (HIP)-focused desk model, along with new, customized onboarding and training materials, fulfilled their goals of giving student assistants meaningful employment on campus while also bridging the gap between the library and the mostly Hispanic, first-generation student population. An assessment from the student assistants' point of view helped them further analyze the new research desk model. They found that student assistants noticed the ease with which their peers approached the desk and how their skills learned on the research desk transferred to their classes and future careers.

Research limitations/implications

Due to the COVID-19 pandemic and the restructuring of library personnel the authors were unable to implement library patron surveys to evaluate the new desk model.

Originality/value

Many academic libraries and partners have made the transition to student-staffed help desks or offer peer-to-peer tutoring or mentoring services. HIPs positively impact marginalized student populations scholastically, but no current studies discuss the effect on the Hispanic student population from an HSI perspective. This study illuminates the wholistic influence HIPs have on Hispanic student assistants, not only their work and peers, but the affect on their academic and personal lives.

Details

Reference Services Review, vol. 51 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 29 August 2023

Julia C. Stumpff and Hannah J. Craven

This paper aims to describe how one medical library implemented a new scheduling system, initiated data analysis and modified its regularly scheduled workshop program because of…

Abstract

Purpose

This paper aims to describe how one medical library implemented a new scheduling system, initiated data analysis and modified its regularly scheduled workshop program because of evidence-based decision-making. Academic libraries that struggle with workshop attendance may use this process as a model.

Design/methodology/approach

Workshop registration data analysis focused on registrants' affiliation, role and location, and how registrants learned of workshops. Workshop attendance data analysis focused on which workshops, days, times of the day and months had the highest attendance. The analysis led to changes in marketing and targeted scheduling of future workshops by the time of day, day of the week and month of the year.

Findings

Data collected for four years, fall 2018 – summer 2022 (12 semesters), shows a steady increase in the number of people attending library workshops. The increase in attendance and ROI experienced after the changes implemented at Ruth Lilly Medical Library (RLML) is significant as libraries often struggle with attendance, marketing and return on investment when offering ongoing educational workshops.

Originality/value

Many libraries offer ongoing workshops with low attendance. This article provides an example of how one library changed software and registration and implemented evidence-based decision-making related to scheduling which may have contributed to an increase in workshop attendance. Other academic libraries might consider adopting similar software and evidence-based decision-making to improve their library workshop service.

Details

Reference Services Review, vol. 51 no. 3/4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 7 April 2023

Allison Faix

Kimbel Library used a peer reference model of service beginning in 2009 that was successful for several years but eventually phased out due to shifting priorities and needs. This…

Abstract

Purpose

Kimbel Library used a peer reference model of service beginning in 2009 that was successful for several years but eventually phased out due to shifting priorities and needs. This article aims to describe Kimbel Library's second attempt at creating and using a peer reference program in 2018, how it was different from the original approach, and what ultimately happened.

Design/methodology/approach

In this article Reference Services Review Co-editor Sarah Barbara Watstein interviews Allison Faix, Instruction Coordinator and Librarian at Coastal Carolina University, about her experiences with peer reference services.

Findings

Because of the marked decline in the number of research-based questions asked at the library's help desk, the library found itself with smart, well-trained peer research assistants who were disappointed that their research assistance was not in greater demand.

Originality/value

This interview looks at two different ways that peer reference was implemented at the same institution starting in 2009.

Details

Reference Services Review, vol. 51 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 7 November 2023

Jasmine C. Sykes-Kunk, Azalea Camacho and Sandy Enriquez

The purpose of this article is to share this study’s efforts to foster belonging in special collections public service spaces, as Black and Latina practitioners of color, while…

Abstract

Purpose

The purpose of this article is to share this study’s efforts to foster belonging in special collections public service spaces, as Black and Latina practitioners of color, while navigating known systemic professional barriers to inclusivity in the library information profession.

Design/methodology/approach

In this conceptual essay, frameworks from Black and Chicana feminist theories are applied which resonate deeply with this study’s practices but are not often encountered in library spaces, namely intersectional nepantla, which is used to situate the positionality within special collections.

Findings

Fostering belonging in special collections environments is an ongoing effort, but this study offers reflections in solidarity with all who seek to increase inclusivity and equity in their spaces. It is believed that the cumulative impact of many small actions implemented from the ground up can potentially be as significant as top-down, administrative charges.

Originality/value

This article's originality stems from both its authors and the methodology. As BIPOC practitioners, to the authors emphasize the authentic, day-to-day interactions that are essential to developing inclusivity and equity in special collections and archival spaces. Special collections reference workers have limited time off desk to collaborate and conduct research.

Details

Reference Services Review, vol. 52 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 9 April 2024

Nabil Amara and Mehdi Rhaiem

This article explores whether six broad categories of activities undertaken by Canadian business scholars’ academics: publications record, citations record, teaching load…

Abstract

Purpose

This article explores whether six broad categories of activities undertaken by Canadian business scholars’ academics: publications record, citations record, teaching load, administrative load, consulting activities, and knowledge spillovers transfer, are complementary, substitute, or independent, as well as the conditions under which complementarities, substitution and independence among these activities are likely to occur.

Design/methodology/approach

A multivariate probit model is estimated to take into account that business scholars have to consider simultaneously whether or not to undertake many different academic activities. Metrics from Google Scholar of scholars from 35 Canadian business schools, augmented by a survey data on factors explaining the productivity and impact performances of these faculty members, are used to explain the heterogeneities between the determinants of these activities.

Findings

Overall, the results reveal that there are complementarities between publications and citations, publications and knowledge spillovers transfer, citations and consulting, and between consulting and knowledge spillovers transfer. The results also suggest that there are substitution effects between publications and teaching, publications and administrative load, citations and teaching load, and teaching load and administrative load. Moreover, results show that public and private funding, business schools’ reputation, scholar’s relational resources, and business school size are among the most influential variables on the scholar’s portfolio of activities.

Originality/value

This study considers simultaneously the scholar’s whole portfolio of activities. Moreover, the determinants considered in this study to explain scholars’ engagement in different activities reconcile two conflicting perspectives: (1) the traditional self-managed approach of academics, and (2) the outcomes-focused approach of university management.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 21 March 2023

Mario Marcello Pasco-Dalla-Porta, Milos Lau, Fátima Ponce-Regalado and Martha Marianella Pacheco Mariselli

Writing a thesis is a difficult endeavor for undergraduate students, especially in management careers, due to the highly practical approach of the discipline. Students often find…

Abstract

Purpose

Writing a thesis is a difficult endeavor for undergraduate students, especially in management careers, due to the highly practical approach of the discipline. Students often find difficult to understand and apply research methods in concrete research projects, so a proper set of teaching-learning strategies is critical. This study aimed to examine the effect of these strategies on the academic performance of students in two research seminars in an undergraduate management program in Peru.

Design/methodology/approach

The research adopted a mixed approach. The quantitative component included a survey of 249 students in both seminars, while the qualitative one involved only some of the students using three focus groups. The corresponding data analysis included stepwise linear regression models and content analysis.

Findings

The study found that a clear course structure, adequate research methods literature, good advisor–student communication and goal planning and achievement were the key determinants of the students' final grades.

Originality/value

This research fills a gap in previous studies on the subject by including a broader set of strategies and by statistically estimating the strategies' effects on academic performance.

Details

Journal of Applied Research in Higher Education, vol. 16 no. 1
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 23 January 2023

Osagie Oseghale

The purpose of this paper is to assess the level of digital information literacy (DIL) skill and use of electronic resources by humanities graduate students at Kenneth Dike…

Abstract

Purpose

The purpose of this paper is to assess the level of digital information literacy (DIL) skill and use of electronic resources by humanities graduate students at Kenneth Dike Library, University of Ibadan, Nigeria.

Design/methodology/approach

This paper uses the survey research design and 200 graduate students from the 12 departments that made up the Faculty of Arts in the University of Ibadan participated in the study. A self-devised structured questionnaire was used as instrument for data collection. A pilot questionnaire was first sent to a small random sample of the respondents, with feedback used to fine-tune the final questionnaire. Respondents were requested to rate their level of proficiency in the use of digital devices, web-based tasks, information finding, evaluation and utilisation of available e-resources and challenges encountered. Ethical consideration of informed consent, institutional permission, confidentiality and anonymity of participants was strictly followed. Data collected were analysed and result presented using descriptive statistics including frequencies, percentage, mean and inferential statistics such as regression analysis and Pearson’s product moment correlation coefficient were used to test the research question and hypothesis, respectively.

Findings

Humanities graduate students at the University of Ibadan possessed high level of DIL skills in respect of digital devices usage, web-based tasks, information finding and evaluation, but low in e-resources utilisation. This study identified inadequate knowledge of e-resources availability, irregular internet access, inadequate training on e-resources utilisation, inadequate staff assistance, lack of continuity in e-resources subscription and paucity of local contents in the e-resources as main challenges encountered by graduate students in the use of e-resources. To ensure that those who can most benefit from e-resources utilisation are not further marginalised, this study recommends that active steps should be taken to increase e-resources awareness, regular internet access, training/support, continuity of e-resources subscription and increased local content so that all may benefit from the opportunities of the information age.

Originality/value

This paper has demonstrated that DIL skills can enhance effective utilisation of e-resources if users have adequate knowledge of e-resources availability, regular internet access, adequate training and assistance on e-resources utilisation, continuity in database subscription and adequate local contents e-resources.

Article
Publication date: 22 June 2023

Javaid Ahmad Wagay and Saurabh Dutta

This paper focuses on the use of e-resources by research scholars and post-graduate students at Kashmir University. The main aim is to determine the use of e-resources, users…

Abstract

Purpose

This paper focuses on the use of e-resources by research scholars and post-graduate students at Kashmir University. The main aim is to determine the use of e-resources, users skills in handling e-resources and the purpose of their use. Further, this paper aims to highlight the problems faced by research scholars and post-graduate students in accessing e-resources.

Design/methodology/approach

The survey was conducted through a structured questionnaire circulated among 250 research scholars, both (M.Phil./Ph.D.) and post-graduate students, from different departments of Kashmir University, and the response rate was 80%. Random sample method was used for the selection of respondents and interacting with them. The responses received from the research scholars to 14 questions are presented in the form of tables.

Findings

Major findings of the study reveal that the majority of the students reported using electronic journal resources for various purposes including working on assignments, research proposal writing, literature review writing, research report writing, current awareness and leisurely exploration of ongoing scientific debates through peer-reviewed papers. The challenges encountered in the use of electronic journal resources include a power outage, inadequate bandwidth, slow download speed, inability to access the resources from home, lack of training, lack of awareness, limited access to computers and difficulty in searching. The paper concludes that electronic resources have become an integral part of the information needs of research scholars’ post-graduate students at Kashmir University. Further, it finds that e-resources can be good substitutes for conventional resources, if the access is fast, and more computer terminals are installed to provide fast access to e-resources. Finally, recommendations for improving the use of electronic journal resources are provided.

Practical implications

The paper restrains the study exclusively to use of e-resources by the research scholars and post-graduate students of Kashmir University.

Originality/value

The paper highlights the use of e-resources by research scholars and post-graduate students of Kashmir University and makes some constructive suggestions for the improvement of electronic resources and services. This is the first time an effort has been made to assess the use of electronic resources by post-graduate students at Kashmir University. The study could be used to assess the post-graduate students’ needs for electronic resources at the Kashmir University and other users in higher learning institutions.

Details

Information Discovery and Delivery, vol. 52 no. 2
Type: Research Article
ISSN: 2398-6247

Keywords

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