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This exploratory research project investigated how mainland Chinese business students studying overseas conceptualize and describe the learning effectiveness of ten different instructional techniques commonly encountered in their business courses. A large numbers of mainland Chinese students enroll in business courses in private international institutions in Singapore – dislocated from their home cultures – but needing to adapt to Western learning curricula and ultimately to acquire proficiency in Western business practices. Certain instructional techniques are likely to bridge the cultural gap better than others. The paper aims to discuss these issues.

Twenty consenting students selected from 400+ geographically diverse Chinese students participating in a larger study provided face-to-face interview information on how different instructional techniques stimulated different aspects of content acquisition, learner group dynamics, decision-making, learning efficiency, comfort, flexibility, familiarity, and applicability.

Interviewees' free-form descriptions of “learning effectiveness” included phrases such as “quality of learning”, “control over my learning”, “scope of knowledge”, “efficiency of learning”, “gaining/acquiring knowledge”, “understanding theories”, “flexibility in time and place”, “applicability of new information”, “attractive learning environment”, “[absence of] ambiguity and uncertainty”, “security and ease of mind”, etc. Their 340 descriptors were classified into 30 qualitative indicator categories, four of them common to many instructional techniques and ten more specific to individual techniques.

Although Chinese mainland students generally prefer rote-learning styles of instructional techniques due to their prolonged exposure to it, rote-style techniques may not always be the preferred choices for learning effectiveness and adaptation to new culture norms and practices. This paper reports qualitative “consultations” with learners in new cultures and argues for holistic and engaged approaches to learning effectiveness for students dislocated from their home cultures while providing a starting-point for further research in mainland Chinese students' Western-based business education in Singapore and elsewhere.

“I can't do online learning”. This is a surprisingly common response from professional postgraduate students who have a narrow view of what online learning might comprise. Images of screen‐gazing at mega‐bytes of text or childish multi‐choice quizzes on CD‐ROMs have encouraged strange reactionary responses from many otherwise engaged learners. This paper aims to address these issues.

This paper reports a qualitative study which, among other things, aimed to explore the views of higher education (HE) teachers experienced in the use of virtual learning environments (VLEs) about the variation and value of specific learning styles and approaches in relation to effective learning in those online environments. University teachers speak readily about learning style preferences, cognitive strategies and andragogical principles (based on Knowles) of self‐directed or self‐managed learning, but often in terms which suggest that VLEs favour certain individual styles.

The findings from a detailed grounded analysis of interview data from ten enthusiasts for online learning suggest a potential plasticity of online learning environments which can accommodate any style or strategy. There was a sense in the transcripts of a different kind of learning space, which could mould itself to these differences in a way which could not be achieved in a traditional classroom. Some authors, including Palloff and Pratt, identify the importance of differing learning styles and approaches to learning in HE and tackle the issue of how to accommodate such differences online.

This research suggested that the plasticity of the online learning environment compensated for such variety of style, without the need for engineering learning activities online to cater for specific styles. Online, the time flexibility and potential for learner control can support multiple styles and strategies, provided the teacher has designed the environment to allow this, and of course that the relevant technologies are available to the teacher.

So, rather than the environment dictating design, within the limits of available technologies, the teacher's approach to design may dictate the degree to which the plastic potential of the online environment is available to the learner.

The concept of plasticity is borrowed from other scientific disciplines. Applying this to the virtual learning space opens up the pedagogical perspective.

The learning style of individuals can be an important consideration for trainers in looking to optimize the effectiveness of training. Explores the usefulness of the learning styles approach for trainers. Considers whether training style should be matched with learning style within a training programme. Suggests that self‐direction in learning may be a more appropriate approach in developing skills beyond the confines of a training programme. Outlines a framework for trainers to consider in increasing learner self‐direction, and identifies key factors that should be taken into consideration.

Utilising data from 18 in‐depth case studies, this study seeks to explore training, development and human resource development (HRD) practices in European call centres. It aims to argue that the complexity and diversity of training, development and HRD practices is best understood by studying the multilayered contexts within which call centres operate. Call centres operate as open systems and training, development and HRD practices are influenced by environmental, strategic, organisational and temporal conditions.

The study utilised a range of research methods, including in‐depth interviews with multiple stakeholders, documentary analysis and observation. The study was conducted over a two‐year period.

The results indicate that normative models of HRD are not particularly valuable and that training, development and HRD in call centres is emergent and highly complex.

This study represents one of the first studies to investigate training and development and HRD practices and systems in European call centres.

Introduction Consider a hi‐fi loudspeaker manufacturing company acquired on the brink of insolvency by an American multinational. The new owners discover with growing concern that the product range is obsolete, that manufacturing facilities are totally inadequate and that there is a complete absence of any real management substance or structure. They decide on the need to relocate urgently so as to provide continuity of supply at the very high — a market about to shrink at a rate unprecedented in its history.

This paper aims to highlight some learning and teaching challenges in relation to universities and colleges in the Gulf region, including students' learning preferences, and cultural aspects. It explores the sequential‐global learning styles profile of undergraduate students as part of a continuous research in Information Systems Design with a particular focus on the design of Interactive Learning Systems (ILS).

The paper examines the learning style profile of undergraduate students for a cohort of Management Information Systems at a regional university in the UAE. It uses the Index of learning styles instrument as a tool for measuring the sequential‐global learning styles dimension. Also, the paper conducts a literature review of different aspects related to current challenges facing undergraduate students in the Gulf region as well as design principles related to the interactivity of learning systems.

The results show overall equal tendency towards both the sequential and global styles, different from a previous paper conducted in UK university. The paper highlights some students' differences that should be catered for in ILS design.

The paper is expected to provide further insights into some of the challenges facing many students doing their undergraduate degrees as well as the importance of a carefully balanced design of ILS (balance and bend model) to cater for students' different preferences and needs. A discussion and recommendations on how these findings can be reflected on the design of ILS are provided.

Bridging education programs have been developed to enhance the ability of internationally educated professionals (IEPs) to access professional employment in Canada. IEPs are professionals who received their original training outside of Canada. Bridging education programs consist of specialized courses, offered by higher education institutions, focusing on skill and knowledge upgrading in preparation for meeting professional licensure requirements. The purpose of this paper is to gain insight into the preferred learning styles of IEPs enrolled in nursing, pharmacy and teacher programs.Design/methodology – This survey research assessed the learning styles/preferences and degree of self‐directed readiness of IEPs enrolled in three different Ontario bridging education programs: pharmacists, nurses and teachers. These professions represent some of the largest regulated professions in Canada. Three professions were selected for this study because they have similar regulatory procedures for candidates seeking licensure. These programs were situated within higher education institutions. Adult immigrant students participated by completing Kolb's Learning Style Inventory and Guglielmino's Self‐Directedness Scale.

The most significant finding of this research is that all three professions were found in the divergent quadrant of the Kolb Learning Style Inventory. The learner with a divergent style of learning prefers observation rather than action and is able to view concrete situations from multiple perspectives. These learners value concrete experience and reflective observation, suggesting that they tend to consider a situation from differing perspectives. This finding suggests that being a recent adult immigrant has a stronger effect upon preferred style of learning in bridging education than profession‐specific factors. IEPs are also illustrated to be highly self‐directed learners.

The generalizability of these results must be treated with caution due to the small sample size. Several factors influenced the results such as difficulties in accruing a larger and more representative sample.

Currently, substantial funding is provided for bridging education in Canada. There is little research being conducted on the effectiveness of this type of higher education from the perspective of learning processes. More research is needed to enhance the ability of IEPs to succeed in these programs. Ultimately, it can improve new immigrant professionals' success in the labor market.

Research on bridging education is still in its infancy and there is little research evidence to guide the development of effective programs. Some research indicates that bridging education programs are useful for providing profession‐specific language training and orientation to the Canadian workplace. If the preferred learning styles of immigrant professionals can be identified, more effective courses for immigrant learners can be developed. Educators can create increased academic success and improved employment outcomes.

The purpose of this paper is to examine the importance of a balanced or versatile linear and nonlinear pattern of thinking style in contributing to effective innovative capability of individuals and their organizations.

The relationship between these individual thinking style dimensions and the development of an innovative corporate culture that encourages linear/nonlinear thinking style balance and versatility, and how their mutual interaction may contribute to successful innovation management within organizations are considered.

The paper discusses how organizational leaders and other employees through collective development to a balanced linear/nonlinear thinking style can develop a corporate culture that in turn is supportive of organizational innovation.

Implications for future research on organizational innovation are discussed involving composition of organizational executives and work group members relative to linear/nonlinear thinking style.

Individual linear/nonlinear thinking style balanced skill development and the formation of a supportive and reinforcing organizational culture have important implications for developing organizational intrapreneurship and innovation in medium‐sized and larger organizations leading to increased productivity.

This paper explores how the collective development of individual linear/nonlinear thinking style balance can contribute to a more supportive corporate culture for organizational innovation.

This paper aims to investigate the effect of learning styles on HyFlex learning towards equity of learning in higher education.

A quantitative approach was used, with data collection through a structured online questionnaire. The study participants were undergraduate students (n = 451) studying at various public and private universities in Indonesia. Measurement analysis is used to test the validity of the instrument used. Analysis of structural equations is used to test the relationships between the constructs under study.

Survey instruments have satisfactory internal validity and consistency. The learning style of students in higher education positively influences the use of HyFlex’s three learning modalities. All three modalities of HyFlex learning positively affect learning equity, especially the asynchronous online modality. However, the synchronous online effect is insignificant. Active/reflective learning styles only affect face-to-face mode but do not significantly affect the two online modalities, synchronous and asynchronous. Some of the learning style dimensions have an indirect effect on equity through three HyFlex learning modalities. Face-to-face and online asynchronous mediate well the indirect relationship between learning style and equity. The impact of gender and higher education status was not shown to strengthen the relationship between learning styles, HyFlex learning modalities and equity.

This study will provide valuable understanding for lecturers, educators and developers to adapt and develop HyFlex learning strategies based on the positive dimensions of the Felder–Silverman learning style that can support equitable and inclusive learning. The study forms a foundation for researchers to investigate more constructs that could improve HyFlex learning in future studies.

This research is a pioneer in using learning styles to investigate trends in using three HyFlex learning modalities, particularly emphasising modalities that can provide equitable learning.