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Article
Publication date: 2 March 2015

Hannele Kerosuo, Tarja Mäki and Jenni Korpela

This paper aims to study the visibilization of learning in the context of developing a new collaborative practice, knotworking, in building design. The case under study describes…

Abstract

Purpose

This paper aims to study the visibilization of learning in the context of developing a new collaborative practice, knotworking, in building design. The case under study describes the process of learning from the initiation of knotworking to its experimentation. The implementation of new building information modeling tools acted as an impetus for this development.

Design/methodology/approach

The research is based on activity-theoretically oriented ethnographic research. The four analytical steps created by Engeström (1999) for analyzing the expansive visibilization of learning are applied in the analysis.

Findings

The envisioning of the idea of knotworking involved the first and the second steps of visibilization. First, a flowchart made the ideal process of design visible and triggered a discussion on the problems and requirements emerging in the project members’ work. Second, an idea for a new type of collaboration was introduced as a solution to these problems and requirements. Planning the knotworking experiment and explicating the associated design instruments involved the third step of expansive visibilization. The fourth step of visibilization took place during the experiment of knotworking in a design project.

Practical implications

Two other knotworking projects have already been conducted, and plans have been made to commercialize knotworking in building design. New technical tools have been developed for energy calculation and the comparison of alternative design requirements.

Social implications

Knotworking can improve the collaboration between designers with positive implications on the quality of a building design process.

Originality/value

Development and learning are studied as a longitudinal process in the construction industry.

Details

Journal of Workplace Learning, vol. 27 no. 2
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 13 February 2017

Giuseppe Scaratti, Silvia Ivaldi and Jean Frassy

This paper aims to present a transnational research intervention that relies on the qualitative monitoring of disadvantaged people’s work integration program. In particular, the…

Abstract

Purpose

This paper aims to present a transnational research intervention that relies on the qualitative monitoring of disadvantaged people’s work integration program. In particular, the paper adopts the concept of networking and knotworking to intercept and describe the ways in which organizational payers shape knowledge in their contexts of work inclusion.

Design/methodology/approach

The research is based on a developmental ethnographic research to detect meaningful, situated knowledge related to the activities for work integration of disadvantaged people. Two main techniques, “at home ethnography” (Ellis and Bochner, 2000; Hansen, 2006) and participant observation (Alvesson, 2009), were used for gathering data.

Findings

The paper highlights the existing contradictions within and between the multiple activity systems. The advantages of using the activity theory’s lenses are underlined together with two main approaches related to the assumption of a networking and knotworking orientation. The findings also refer to some new paths professionals identified for their daily activity.

Originality/value

The paper provides a better understanding of the contemporary challenges of working, that is extremely helpful to policy makers and other practitioners, including researchers.

Details

Journal of Workplace Learning, vol. 29 no. 1
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 27 March 2007

Tara Fenwick

Drawing from findings of a case study of inter‐organisational collaboration, this paper aims to employ organisational theory to examine the potential learning that opens between…

1507

Abstract

Purpose

Drawing from findings of a case study of inter‐organisational collaboration, this paper aims to employ organisational theory to examine the potential learning that opens between educational organisations. The focus is discursive practices. Two questions guide the analysis. What (unique) practices are implicated in the “knotworking” of inter‐organisational collaboration? What knowledge and capacities are learned in these discursive practices?

Design/methodology/approach

A case study was conducted of a collaboration between a university unit, school district, elementary school and parent executive board to govern a laboratory school. Documents were examined and 17 interviews conducted and analysed inductively. Document analysis and second stage transcript analysis employed methods of discourse analysis.

Findings

The case analysis suggests that collaborations open unique sites for organizational learning. Actors (teachers, administrators, parents) engage with various discourses in the “knots” of inter‐organisational networks. Those who thrive in the “knot” of collaboration learn how to be flexibly attuned to shifting elements that emerge in negotiations. Further, these actors appear to develop capacities of mapping, translating, rearticulating, and spanning boundaries among the diverse positions of organisations.

Research limitations/implications

The case study is limited in scope in order to allow in‐depth discourse analysis of the data.

Originality/value

The combination of theories employed here – a practice‐based organizational learning theory called “knotworking” and critical organisational discourse analysis – is unique in educational administration research. It is argued that together, these theories provide a useful analytic approach for administrators wanting to understand and work through the cultural and political complexities of inter‐organisational collaborations.

Details

Journal of Educational Administration, vol. 45 no. 2
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 9 May 2016

Annalisa Sannino, Yrjö Engeström and Johanna Lahikainen

The paper aims to examine organizational authoring understood as a longitudinal, material and dialectical process of transformation efforts. The following questions are asked: To…

Abstract

Purpose

The paper aims to examine organizational authoring understood as a longitudinal, material and dialectical process of transformation efforts. The following questions are asked: To which extent can a Change Laboratory intervention help practitioners author their own learning? Are the authored outcomes of a Change Laboratory intervention futile if a workplace subsequently undergoes large-scale organizational transformations? Does the expansive learning authored in a Change Laboratory intervention survive large-scale organizational transformations, and if so, why does it survive and how?

Design/methodology/approach

The paper develops a conceptual argument based on cultural–historical activity theory. The conceptual argument is grounded in the examination of a case of eight years of change efforts in a university library, including a Change Laboratory (CL) intervention. Follow-up interview data are used to discuss and illuminate our argument in relation to the three research questions.

Findings

The idea of knotworking constructed in the CL process became a “germ cell” that generates novel solutions in the library activity. A large-scale transformation from the local organization model developed in the CL process to the organization model of the entire university library was not experienced as a loss. The dialectical tension between the local and global models became a source of movement driven by the emerging expansive object. Practitioners are modeling their own collective future competences, expanding them both in socio-spatial scope and interactive depth.

Originality/value

The article offers an expanded view of authorship, calling attention to material changes and practical change actions. The dialectical tensions identified serve as heuristic guidelines for future studies and interventions.

Details

Journal of Workplace Learning, vol. 28 no. 4
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 10 October 2016

Nobutaka Ishiyama

The purpose of this study is to investigate the role of knowledge brokers in Japanese communities of practice (CoP). This is because if knowledge brokers can connect across…

1065

Abstract

Purpose

The purpose of this study is to investigate the role of knowledge brokers in Japanese communities of practice (CoP). This is because if knowledge brokers can connect across boundaries and introduce practices into another CoP, they can contribute by introducing practices as tacit knowledge to another CoP.

Design/methodology/approach

This study examines five hypotheses on knowledge brokers with respect to multi-membership in CoPs, knowledge brokering and career adaptability. In this study, an online questionnaire was administrated to 412 business persons, all employed by Japanese companies.

Findings

In line with the predictions, the results show that the cognition and behavior of multi-membership were composed of two factors: “creation and integration of diverse opinions” and “acceptance of diverse opinions”. With respect to covariance structure analysis, “concern”, one of the factors of career adaptability, had both direct and indirect effects on “knowledge brokering”. “Creation and integration of diverse opinions”, one of the factors of the cognition and behavior of multi-membership, had direct effects on “knowledge brokering”.

Research limitations/implications

Given that the data presented in this study are limited to knowledge brokers in Japanese CoPs, the study needs to be extended to an international context and to other kinds of knowledge brokers.

Originality/value

This study contributes to the findings which show the complexity of multi-membership and career adaptability. Upon closer examination, each subscale of multi-membership and career adaptability shows a different effect on knowledge brokering. In other words, this study reveals the importance of proactive behavior in integrating diverse opinions for knowledge brokering.

Details

Journal of Knowledge Management, vol. 20 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 28 October 2014

Jenny Waycott, Rens Scheepers, Hilary Davis, Steve Howard and Liz Sonenberg

The purpose of this paper is to examine how pregnant women with type 1 diabetes integrate new information technology (IT) into their health management activities, using activity…

Abstract

Purpose

The purpose of this paper is to examine how pregnant women with type 1 diabetes integrate new information technology (IT) into their health management activities, using activity theory as an analytical framework.

Design/methodology/approach

The research is a multiple case design, based on interviews with 15 women with type 1 diabetes who were pregnant, considering pregnancy, or had recently given birth. A thematic analysis, sensitised by activity theory, was used to analyse the data.

Findings

Health management in this setting involves negotiations and contradictions across boundaries of interacting activities. Participants play an active role in managing their health and using new IT tools in particular ways to support their health management. Using new technologies creates both opportunities and challenges. IT-enabled healthcare devices and other information systems open up new treatment possibilities, but also generate new contradictions between interacting activity systems.

Research limitations/implications

The research was conducted with a small sample in a specific context of health management. Further research is needed to extend the findings to other contexts.

Practical implications

Healthcare providers need to accommodate a bottom-up approach to the adoption and use of new technologies in settings where empowered patients play an active role in managing their health.

Originality/value

The findings highlight opportunities to further develop activity theory to accommodate the central role that individuals play in resolving inherent contradictions and achieving alignment between multiple interacting activity systems when incorporating new IT tools into health management activities.

Details

Information Technology & People, vol. 27 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 14 August 2007

Harry Daniels and Paul Warmington

The purpose of this paper is to describe how Engeström's “third generation” activity theory, with its emphasis on developing conceptual tools to understand dialogues, multiple…

2352

Abstract

Purpose

The purpose of this paper is to describe how Engeström's “third generation” activity theory, with its emphasis on developing conceptual tools to understand dialogues, multiple perspectives and networks of interacting activity systems, has informed research into professional learning in multiagency service settings in England.

Design/methodology/approach

Researchers worked intensively with multi‐professional teams in five English local authorities. Through the use of developmental research work (DWR) methodologies, they sought to understand and facilitate the expansive learning that takes place in and for multiagency work.

Findings

Provisional analysis of data has emphasised the need to understand activity systems in terms of contradictions, which may be developed through reference to the notion of labour‐power; subject positioning and identity within activities; emotional experiencing in processes of personal transformation. The general working hypothesis of learning itself requires expansion to include notions of experiencing and identity formation within an account that includes systematic and coherent analysis of the wider social structuring of society.

Practical implications

The paper describes the beginnings of a refinement of DWR methodology, workshop methods and activity theory derived analyses of data generated through DWR.

Originality/value

The analysis offered represents an advance beyond second generation activity theory, which was concerned with single activity systems. The conceptual strands (upon labour‐power related contradictions, subject positioning, emotional experiencing) have been under‐developed in activity theory. This project exemplifies the complexities of the “dual motive” of object‐oriented activity systems.

Details

Journal of Workplace Learning, vol. 19 no. 6
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 1 October 2004

Anne Edwards

The paper focuses on preventative services for children, young people and families. It argues that client‐led service provision calls for flexibility from service providers, using…

1168

Abstract

The paper focuses on preventative services for children, young people and families. It argues that client‐led service provision calls for flexibility from service providers, using the distributed expertise to be found across the professions involved and a high degree of interprofessional trust. All this, in turn, requires a systemic response from the major agencies if they are to support this new professionalism.

Details

Journal of Integrated Care, vol. 12 no. 5
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 1 January 2004

Yrjö Engeström

Focuses on the theories and study of organizational and workplace learning. Outlines the landscape of learning in co‐configuration settings, a new type of work that includes…

4667

Abstract

Focuses on the theories and study of organizational and workplace learning. Outlines the landscape of learning in co‐configuration settings, a new type of work that includes interdependency between multiple producers forming a strategic alliance, supplier network, or other such pattern of partnership which collaboratively puts together and maintains a complex package, integrating material products and services. Notes that learning in co‐configuration settings is typically distributed over long, discontinuous periods of time. It is accomplished in and between multiple loosely interconnected activity systems and organizations operating in divided local and global terrains and representing different traditions, domains of expertise, and social languages. Learning is crucially dependent on the contribution of the clients or users. Asserts that co‐configuration presents a twofold learning challenge to work organizations and outlines interventionist and longitudinal approaches taken.

Details

Journal of Workplace Learning, vol. 16 no. 1/2
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 7 September 2012

Mohamed Amine Chatti

This article aims to introduce the personal knowledge network (PKN) model as an alternative model to knowledge management (KM) and to discuss whether personal knowledge management

5019

Abstract

Purpose

This article aims to introduce the personal knowledge network (PKN) model as an alternative model to knowledge management (KM) and to discuss whether personal knowledge management (PKM) is better adapted to the demands of the new knowledge environments. The PKN model views knowledge as a personal network and represents a knowledge ecological approach to KM.

Design/methodology/approach

KM and PKM have attracted attention over the past two decades and are considered as important means to increase organizational and individual performance. In this article, the author reviews previous models of KM and PKM and explores their failure to address the problem of knowledge worker performance and to cope with the constant change and critical challenges of the new knowledge era. The author further highlights the crucial need for new KM models that have the potential to overcome the shortcomings of previous models. In light of these shortcomings, the article introduces and discusses the PKN model as an alternative model to KM and PKM that is better adapted to the demands of the new knowledge environments.

Findings

Unlike traditional KM/PKM models which view knowledge as a thing or process, the PKN model views knowledge as a personal network and represents a knowledge ecological approach to KM.

Originality/value

The article focuses on personal knowledge and the links to networks and knowledge ecologies in an innovative way for consideration within KM.

Details

Journal of Knowledge Management, vol. 16 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

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