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The purpose of this paper is to understand how the consistency between objective and perceived environmental uncertainty might affect supply chain flexibilities that cope with supply chain risk.

This study adopted a case study of comparative four companies in order to obtain an in-depth knowledge of the environmental conditions under which the companies implement different types of supply chain risk management (SCRM) strategies: logistics flexibility and relationship flexibility.

The case analysis not only distinguished the different effects of objective and perceived environmental uncertainty on supply chain flexibility, but also established the propositions about the effects of the consistency between objective and perceived environmental uncertainty on logistics flexibility and relationship flexibility in SCRM.

In principle, supply chain flexibility aims to cope with complex and turbulent environments. Yet, empirical findings about the effects of environmental uncertainty on supply chain flexibility are inconclusive. This study addressed this question by differentiating between objective and perceived environmental uncertainty as well as between logistics and relationship supply chain flexibilities.

The purpose of this paper is to compare the effects on performance of two types of misfits (overfit vs underfit) as well as two types of fits (high-high fit vs low-low fit) between environmental uncertainty and supply chain flexibility.

The two asymmetry hypotheses have been tested with survey data from 212 Chinese manufacturing firms.

The results in general provided empirical evidences for the asymmetric effects in the fits and misfits between environmental uncertainty and supply chain flexibility. For the same degree of misfit, underfit deteriorates performance more than overfit. In addition, high supply chain flexibility fitting high environmental uncertainty (i.e. high-high fit) results in a higher performance than low supply chain flexibility fitting low environmental uncertainty (i.e. low-low fit).

It suggests that managers should strive to avoid the underfit of supply chain flexibility rather than the overfit, if the perfect fit is impossible to achieve. In addition, as it is beneficial to realize the fit of supply chain flexibility to high levels of environmental uncertainty, managers should probably embrace the highly uncertain environment and enhance the supply chain flexibility of their organizations to meet the increasing uncertainty of environment.

Fit and misfit are the core concepts to understand the relationships among environmental uncertainty, supply chain flexibility strategy, and performance. While the existing literature highlights the differential performance consequences of fit vs misfit between environmental uncertainty and supply chain flexibility strategy, the effects on performance are assumed to be the same for the two types of misfits, and two types of fits. The authors challenge these symmetry assumptions by arguing that overfit has a less negative effect on performance than underfit, and high-high fit has a stronger positive effect than low-low fit. The authors found empirical evidence in a large sample of Chinese manufacturing firms.

The purpose of this paper is to identify the two kinds of supply chain quality management (SCQM) capabilities: intra-SCQM and inter-SCQM, and explore the effect of intra- and inter-food SCQM on food safety and quality, and the effect of food SCQM on domestic and export performance through food certification and corporate reputation.

Secondary data on food selling or processing firms in Western China were collected to test all the hypotheses. The data were then analyzed using the statistical technique of stepwise regression and inference was drawn based on the result.

Through utilizing secondary data sources, it is found that intra-SCQM promotes sales in domestics market with mediating role of corporate reputation, while the realization of overseas performance depend both on intra- and inter-SCQM with mediating role of food certification.

The paper study on food supply chain quality problem, the suggested approaches can be easily realized by agro-food companies to achieve international competitiveness by implementing both intra- and inter-SCQM. Meanwhile to Chinese domestic companies, it is important to strengthen inter-SCQM and food certification in order to achieve competitive advantage.

Review of literature indicated that there is a dearth of open literature that discusses food safety from the perspective of inter- and intra-organizational management. Furthermore, it was also observed that there has been no study that has taken the safety signaling perspective. The current research tires to shed some light on this important, but sparely discussed issue.

Based on natural-resource-based view (NRBV), the purpose of this paper is to clarify the dimensions of green procurement and the mechanisms involved in the relationship between green procurement and firm performance.

Secondary data were to measure all the variables in 206 Chinese A-share companies’ annual reports, social responsibility reports, environmental reports, and sustainability reports, which were published by Guotai Junan Securities Co., Ltd and Wind Information Co., Ltd.

The results indicate that although both product-based and process-based green procurement have a positive effect on firm performance, these Chinese companies focus on the impact of product-based green procurement on their operational efficiency as well as the moderating role played by stakeholder satisfaction.

Although studies on green procurement have increased in recent years, issues such as how to measure green purchasing behaviors and how green procurement affects firms’ operational and financial performance are still unexplored. Based on previous literature, two dimensions have been defined for green procurement in this study to develop corresponding measurements, namely, product-based green procurement and process-based green procurement. Besides, this study considers operational efficiency as the mediator and stakeholder satisfaction as the moderator when constructing a new conceptual model to illustrate the relationship between green procurement and firm performance.

The purpose of this paper is to empirically investigate the linkages between strategic interaction and relationship value, with a variety of co-creating value strategies as conceptual mediators.

This study reports on a field survey conducted in the Chinese manufacturing industry. A total of 180 questionnaires were sent to customers of service providers, and 120 valid responses were received, representing a response rate of 66.7 per cent. The data were then analyzed by using a number of statistical tools.

The results suggest that strategic interaction leads to a positive effect on the relationship value without any regard to the size of the customer. However, the mediating effect of product-based service is more significant for large-size customers, whereas the mediating effect of integrated managerial service is more significant for medium- and small-size customers.

This study explores how value might be created in a business-to-business context in a service supply chain from a relationship marketing perspective. It distinguishes product-based service and integrated managerial service as co-creating value strategies and further clarifies the different mechanisms underlying their relationships with strategic interaction between service supplier and customer. In particular, this study suggests that although strategic interaction may yield superior relationship value, the size of the customers will determine what kind of co-creating strategies would be preferred.

This study aims to extend ambidexterity theory from the perspective of organisational learning and examine how process ambidexterity, which comprises operational flexibility and operational routine, responds to environmental uncertainty and ultimately reduces organisational risks.

This study tests the hypotheses by analysing 464 annual reports of 115 listed companies in the Chinese agricultural and food industry using content and secondary data analyses. Four case studies are also provided.

The results show that (1) environmental uncertainty has a positive effect on either operational flexibility or operational routine; (2) both operational flexibility and operational routine have negative effects on organisational risks, supporting the view that process ambidexterity mediates the relationship between environmental uncertainty and organisational risks; and (3) organisational slack plays the role of “double-edged sword” by negatively moderating the effect of environmental uncertainty on operational flexibility and positively moderating the effect of environmental uncertainty on operational routine.

In an uncertain environment, companies are exposed to greater risk. This study contributes to risk management in three ways: first, it extends ambidexterity theory to process management and proposes how process ambidexterity balances operational flexibility and routines. Second, it distinguishes between the different conditions under which flexibility or routines are superior. Third, it explains the mechanisms related to how organisations can resolve environmental uncertainty into risk through process ambidexterity.

Despite their crucial role in sustaining national economies, small and medium enterprises (SMEs) are beset by the constraint of financing at better conditions. The purpose of this paper is to compare supply chain finance (SCF) solutions provided by commercial banks and financial service providers (FSPs) that help SMEs access financing.

This study looks at multiple case studies using in-depth interviews with focal firms (lenders) to answer the research questions. In-depth interviews were conducted with three Chinese FSPs and three commercial banks providing working capital to the same SMEs. The unit of analysis is SCF solutions that have made the companies competitive in the industry.

The case studies show that the acquisition of transaction information and business credit in SCF can reduce ex ante information asymmetry. SCF utilizing receivable transfers, closed-loop business, relational embeddedness, and a combination of outcome control and behavioral control can also reduce ex post information asymmetry. For these reasons, compared with commercial bank-dominated SCF, SCF adopted by FSPs in the supply chain can better reduce information asymmetry.

This study contributes to the emerging literature exploring the impact of SCF on SMEs accessing financing. In particular, this study provides supply chain management and operations insights on SCF and their consequent influence. Previous research has focused on the direct dyadic relationship between lenders and borrowers while neglecting supply chain effects. Uniquely, this study explores the different ways commercial banks and FSPs implement SCF solutions.

With the trend toward implementing flexible strategies to channel management, the network sources of flexibility have received increased attention. This study aims to reveal the dynamic mechanisms underlying the relationship between a distribution network and two types of flexibility: adaptive and proactive.

The authors apply agent-based modeling to simulate a three-level distribution network. First, a program of 14 segmentations across 4 stages is developed using NetLogo software. Using data on Company X’s distribution network, the authors simulate a distribution network when either adaptive or proactive flexibility is implemented and compare the performance outcomes of the distribution network. Finally, by using the database generated from an experiment designed with BehaviorSpace, the authors conduct a general linear regression analysis to analyze the effect of network structure on the performance of the distribution network.

The authors find that the implementation of adaptive flexibility is connected with a higher level of trust and a lower level of inventory, whereas the implementation of proactive flexibility is associated with a higher level of satisfaction but a higher level of inventory. Also, this study’s analyses show that adaptive flexibility emphasizes short-term efficiency, whereas proactive flexibility put more emphasis on long-term effectiveness. In addition, the authors find that network structure has a significant effect on the distribution network by influencing inventory, satisfaction and trust.

Theoretically, this study’s results further develop the research on channel management by revealing the interaction between distribution networks and two types of flexibility from a dynamic (rather than static) perspective. Also, the findings help in explaining how network structure can affect the performance of a distribution network. In practice, the results also guide the focal firm in distribution channels to make strategic decisions between adaptive and proactive flexibility to improve channel performance.

In industrial and business-to-business (B2B) marketing research, a business network ecosystem is an important antecedent of small- and medium-sized enterprises’ (SMEs’) performance. The purpose of this study is to clarify the direct and indirect effects of ecosystem network health on SMEs’ credit quality.

The data is collected from a survey of operations managers and financial managers of 282 SMEs in China. Structural equation modeling is used to test the hypotheses, and latent moderated structural equations are used to estimate the moderating effect model.

This research indicates that ecosystem network health can directly affect SMEs’ credit quality and have an indirect impact on credit quality through value co-creation capability. In addition, better informal institutional arrangements in the ecosystem can amplify the positive effects of network health and value co-creation capability on SMEs’ credit quality.

From an ecosystem perspective, it is necessary to bring the ecosystem characteristics into business scenario and explore their impacts on SMEs’ financing behaviors. This study contributes to B2B marketing research in terms of investigating the role played by ecosystem characteristics and value co-creation capability.

Supply chain flexibility is crucial for firms to respond to uncertain circumstances caused by environmental factors, such as the diversity of customer demands, problems of product safety, and adjustments of industrial policies. To investigate the approach to enhance supply chain flexibility, the purpose of this paper is to propose that both internal and external information integration contribute to reactive and proactive supply chain flexibilities, which elicit high operational performance.

Using a sample of 84 food companies that have been listed three years in China and content analysis based on their annual reports, evidence was collected to test the hypotheses through hierarchical regressions.

The results reveal that external information integration results in both reactive and proactive flexibilities, which further improve operational performance. Internal information integration positively affects both reactive and proactive flexibilities, but its mediating role was not determined in the study.

The research provides insights into how supply chain flexibility mediates the effect of supply chain information integration on operational performance in the context of the Chinese food industry.