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Liangqiang Li, Boyan Yao, Xi Li and Yu Qian
This work aims to explore why people review their experienced online shopping in such a manner (promptness), and what is the potential relationship between the users’ review…
Abstract
Purpose
This work aims to explore why people review their experienced online shopping in such a manner (promptness), and what is the potential relationship between the users’ review promptness and review motivation as well as reviewed contents.
Design/methodology/approach
To evaluate the customers’ responses regarding their shopping experiences, in this paper, the “purchase-review” promptness is studied to explore the temporal characteristics of users’ reviewing behavior online. Then, an aspect mining method was introduced for assessment of review text. Finally, a theoretical model is proposed to analyze how the customers’ reviews were formed.
Findings
First, the length of time elapsed between purchase and review was found to follow a power-law distribution, which characterizes an important number of human behaviors. Within online review behaviors, this meant that a high frequency population of reviewers tended to publish relatively quick reviews online. This showed that the customers’ reviewing behaviors on e-commerce websites may have been affected by extrinsic motivations, intrinsic motivations or both. Second, the proposed review-to-feature mapping technique is a feasible method for exploring reviewers’ opinions in both massive and sparse reviews. Finally, the customers’ reviewing behaviors were found to be mostly consistent with reviewers’ motivations.
Originality/value
First, the authors propose that the “promptness” of users in posting online reviews is an important external manifestation of their motivation, product experience and service experience. Second, a semi-supervised method of review-to-aspect mapping is used to solve the data quality problem in mining information from massive text data, which vary in length, detail and quality. Finally, a huge amount of e-commerce customers’ purchase-review promptness are studied and the results indicate that not all product features are responsible for the “prompt” posting of users’ reviews, and that the platform’s strategy to encourage users to post reviews will not work in the long term.
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Salman Alzayani, Khaldoon Al-Roomi and Jamil Ahmed
The paper intends to explore the lived experiences of medical students during the COVID-19 pandemic and its impact on their lifestyles and mental wellbeing.
Abstract
Purpose
The paper intends to explore the lived experiences of medical students during the COVID-19 pandemic and its impact on their lifestyles and mental wellbeing.
Design/methodology/approach
Fourteen medical students from the College of Medicine and Medical Sciences, Arabian Gulf University, Bahrain, were enrolled, and their narratives were obtained. Data were analyzed and conducted using Colaizzi’s phenomenological descriptive method of enquiry.
Findings
The analysis identified two themes, along with nine subthemes, that were generated. The first theme focused on mental and social experiences, while the second focused on lifestyle changes. During the pandemic, students had time to reflect on themselves and started to think positively about their lives, although they felt fearful, uncertain, stressed and anxious due to preventive control measures that were mandated, including social distancing and lockdowns. Participants’ lifestyles changed generally negatively, as they adapted to the preventive measures, rendering them physically inactive and exposing them to unhealthy food and disturbed sleep.
Originality/value
The findings provide an insight into the negative impact of the COVID-19 pandemic on the lifestyle and mental wellbeing of medical students. Educational institutes need to offer their students both short as well as long-term health, social and mental support to overcome the impact of the pandemic on their lives.
Shahid Khan, Sumaira Rehman and Uzma Kashif
This research aimed to investigate the mediating role of social media engagement in the relationship between differentiation-oriented content and purchase intentions…
Abstract
Purpose
This research aimed to investigate the mediating role of social media engagement in the relationship between differentiation-oriented content and purchase intentions. Additionally, this research studies the moderating impact of entrepreneurial social media skills in the relationship between social media engagement and purchase intentions.
Design/methodology/approach
The research proposes a positivist research philosophy, deductive research approach and survey research strategy. Data were collected from followers of social media pages of small and medium businesses operating in the fields of groceries, food items, apparel and supplies in Pakistan. Respondents were selected randomly. The descriptive statistics were calculated first, followed by reliability and validity analysis as part of the measurement model. Finally, mediation and moderation analyses were run by using structural equation modeling.
Findings
Results of the study confirm that differentiation-oriented content has a positive relationship with purchase intentions and social media engagement mediates this relationship. Results further confirm that the social media skills of entrepreneurs moderate the relationship between social media engagement and purchase intentions.
Practical implications
From a practical point of view, this study will potentially help entrepreneurs in Pakistan unveil the undiscovered potential of social media and understand the importance of social media marketing campaigns in crisis situations. It will unlock the importance of entrepreneurial training and development to better adapt to the dynamic and vibrant world of social media.
Originality/value
This is the first study that investigates the relationship between differentiation-oriented content and purchase intentions. Additionally, the current study adds to existing knowledge by proposing entrepreneurial social media skills as moderators in the relationship of social media engagement with purchase intentions.
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Adrian Chun Hin Lai and Adrian Wing-Keung Law
Incineration has become increasingly important in many large cities around the world because of fast urbanization and population growth. The benefits of energy production and…
Abstract
Purpose
Incineration has become increasingly important in many large cities around the world because of fast urbanization and population growth. The benefits of energy production and large reduction in the waste volume to landfills also contribute to its growing adaptation for solid waste management for these cities. At the same time, the environmental impact of the pollutant gases emitted from the incineration process is a common concern for various stakeholders which must be properly addressed. To minimize the pollutant gas emission levels, as well as maximize the energy efficiency, it is critically important to optimize the combustion performance of an incinerator freeboard which would require the development of reliable approaches based on computational fluid dynamics (CFD) modeling. A critical task in the CFD modeling of an incinerator furnace requires the specification of waste characteristics along the moving grate as boundary conditions, which is not available in standard CFD packages at present. This study aims to address this gap by developing a numerical incinerator waste bed model.
Design/methodology/approach
A one-dimensional Lagrangian model for the incineration waste bed has been developed, which can be coupled to the furnace CFD model. The changes in bed mass due to drying, pyrolysis, devolatilization and char oxidation are all included in the model. The mass and concentration of gases produced in these processes through reactions are also predicted. The one-dimensional unsteady energy equations of solid and gas phases, which account for the furnace radiation, conduction, convection and heat of reactions, are solved by the control volume method.
Findings
The Lagrangian model is validated by comparing its prediction with the experimental data in the literature. The predicted waste bed height reduction, temperature profile and gas concentration are in reasonable agreement with the observations.
Originality/value
The simplicity and efficiency of the model makes it ideally suitable to be used for coupling with the computational furnace model to be developed in future (so as to optimize incinerator designs).
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