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It is argued that schools will need to adapt their management structures in order to meet the changing demands brought upon the education service by new legislation. In the same way as colleges of further and higher education, polytechnics and universities have all had to find new structures, schools will need to do the same in the 1990s.

Schools and colleges have been placed firmly in the marketplace and are adopting appropriate strategies. Companies facing severe competition have learned to look at the quality, both of product and process, of their competitors, giving rise to the growing practice of benchmarking. Schools and colleges are currently being judged by a mechanistic, outcomes‐based inspection method which could provide the only benchmark for most teachers. Argues for collaborative benchmarking where schools and colleges examine in particular the quality of their processes in a search for how value is really added to the students′ experience. Emphasizes the need for an alternative perception of schools to that represented by OFSTED and suggests that benchmarking could be an important, and subversive, alternative.

Points out that the last decade has seen the education service go through phases from inertia to turbulence to consolidation; a really radical programme of reform has been enacted. How did the Government manage its programme of reform and achieve almost all of its objectives? Argues that schools and colleges have cloned their organization to match the Government strategy and now face the prospect of alienating their staff in the same way as the Government lost touch with educational stakeholders. Suggests that other features need to become part of these management structures to raise morale.

The emotional aspect of headship caused not by the decision‐making process itself but by the pressures and conflicts resulting from a conscientious desire to run a stable, participative school is examined. The need to give balanced judgements causes emotional stress on the head who can make a school stable or turbulent, give general direction or intervene constantly.

The purpose of this paper is to outline the articles presented in the Special Issue on the topic of “Marketing and flexibility”, and to discuss key issues associated with major debates relating to flexibility in order to position the articles within a wider context and highlight some key issues for further research.

Themes in prior research relating to “Marketing and flexibility” are documented and the growth of research interest into strategic flexibility is tabulated. The contributions of each article are briefly discussed.

There has been a steady growth of research interest into flexibility. To provide an example of this growth, the increase in the number of articles published on the topic of strategic flexibility in scholarly journals is highlighted over a 20‐year period. Key issues in prior research such as alternative definitions and the different postulated relationships between market orientation and strategic flexibility are revealed, as are issues for future research.

Key issues relating to research into flexibility for marketing scholars are revealed.

UK government counter‐terrorism policy in the wake of the London bombings of 7 July 2005 has included an evolving set of measures seeking to engage the support of and productive interaction with UK citizens, so as to help oppose violent extremist ideology, to thwart potential sympathy for its proponents and to avert future incidents. The primary focus of such attempts has been Al‐Qaida‐influenced violent extremism. Government preventative measures have provoked controversy, especially in British Muslim communities. The article examines their reaction, from research commissioned by the Metropolitan Police Service and undertaken in London by the International School for Communities, Rights and Inclusion (ISCRI) from the University of Central Lancashire (UCLan), in its community engagement (CE) Pathfinder programme. The findings from this research find many parallels in recent academic literature and other commentaries. The authors contend that some government programmes have erroneously served to stigmatise UK Muslim communities ‘en masse’, which has been counter‐productive to the government objective of gaining community support and involvement, and has thereby compromised the effectiveness of counterterrorism preventative measures. The article highlights a different emphasis and some specific elements for a revised prevention policy in counter terrorism from consideration of these sources, including the primary evidence from Muslim communities themselves in the community engagement Pathfinder programme.

Spaniards do not have a term to define the diarrhoea and vomiting, occurring either singly or in combination, which affects British tourists to Spain. Enfermedad espanola, a generic term, explains nothing, no more than the term “Spanish ‘tummy’” and from the number of reports by returning visitors of sickness, ranging from one‐day vomiting or diarrhoea to a week or more of severe symptoms, often leading to prostration and collapse, varied pathology is indicated; a combination of causes, although how much is due to intestinal pathogens and how much to plain dietary disturbance is not known. What is certain, however, is that the incidence rate is very high; during the height of the summer anything from 80 to 100%.

France is honouring this year the birthday centenary of a man who conferred a benefaction upon the whole world yet died without distinction and in comparative poverty, if not obscurity. When in the early ’fifties of last century governments in Europe were becoming gravely concerned over the rapidly diminishing margin between food demands and supplies, it was Charles Tellier who came to their rescue. Tellier, who was born at Auteuil, Paris, in 1828, had been trained as a civil engineer, but he combined with the practical mind of the craftsman the analytical capacity of the scientist, and was early attracted by the problems associated with the chemical production of cold. The spectacle presented by a vast continent like Europe faced by the prospect of imminent food famine, while countries like Australia, New Zealand and America, particularly the Argentine, had far greater supplies than they knew what to do with stirred his imagination. Inventive genius in all parts of the world had been stimulated by the promise of a rich reward to the inventor of a practical method of preserving not only meat, but other perishable foodstuffs. The Government of the Argentine held out $8,000 as a bait to the ingenious. In Australia, where the tinning of meat was first exploited, new experiments along the same lines were tried. In England, where a Committee of the Society of Arts had been appointed “to consider practical steps in the direction of providing a more ample food supply,” officials were kept busy testing the inventions submitted for their consideration. One suggestion took the shape of the manufacture of what was described as the “Flour of Meat”; another inventor, borrowing his idea from the method of curing English hams, submitted a device for the production of “Australian Mutton Hams,” and still another ingenious person discovered a process for drying meat with sulphur dioxide. Tellier first experimented with air‐tight chambers. But the presence of the elements of decay in the meat itself defeated his designs. Pasteur's pronouncements on the subject of the preexistent presence of organic germs, at once authoritative and decisive, had the effect of diverting his attention to the refrigerator, and by repeated investigations he found that not only flowers but all kinds of perishable goods could be preserved for long periods on being frozen. It was in “The Engine Carre,” an ammonia compression machine, produced by the French engineer Carre, with whom he is said to have been in some way associated, that Tellier found perhaps the most important factor in facilitating the solution of his problem. This engine was completed about 1860. Eight years later Tellier made his first experiment in the shipment of meat under refrigeration. An ammonia compression machine was installed in a vessel, the “City of Rio de Janeiro,” which shipped three hundred kilos of beef from London for Monte Video. The intention was to place a cargo of meat on board at Uruguay for shipment on the homeward journey to France. But twenty‐three days out from London an accident which could not be repaired occurred to the refrigerating apparatus and the meat had to be eaten on board. So it came about that the United States were able to anticipate Tellier in the actual inauguration of a meat trade between the new and the old worlds dependent upon artificially cooled storage during transport. A shipment of chilled beef was made from the United States to this country in 1874.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the seventeenth to be published in Reference Services Review, includes items, in English published in 1990. A few are not annotated because the compiler could not obtain copies of them for this review.

This paper provides, first, a historical perspective of accounting research relating to Asian/Pacific countries as seen from the vantage of the leading international journal in the United States and, second, a bibliographical data base and index of twenty‐six years of articles on this region of the world. It accomplishes the first objective by presenting a tabular profile of research in international accounting as it pertains to countries in the Asian/Pacific Rim region as shown in articles published in the International Journal of Accounting (formerly, the International Journal of Accounting, Education and Research) and related publications which appeared from 1965 to 1990. The articles are classified according to country, research methodology, subject, and five‐year time periods. The paper accomplishes the second objective by providing an annotated bibliography of 125 articles on Asian/Pacific Rim countries and indices by country and methodology, and subject.