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Article
Publication date: 8 July 2019

Annette Kluge, Arnulf Sebastian Schüffler, Christof Thim, Jennifer Haase and Norbert Gronau

Insight has grown that for an organization to learn and change successfully, forgetting and unlearning are required. The purpose of this paper is to summarize the relevant…

Abstract

Purpose

Insight has grown that for an organization to learn and change successfully, forgetting and unlearning are required. The purpose of this paper is to summarize the relevant existing body of empirical research on forgetting and unlearning, to encourage research using a greater variety of methods and to contribute to a more complementary body of empirical work by using designs and instruments with a stronger reference to previous studies.

Design/methodology/approach

As the number of theoretical papers clearly exceeds the number of empirical papers, the present paper deals with the main insights based on the empirical state of research on unlearning and forgetting. So far, these empirical results have shown relationships between unlearning and other organizational outcomes such as innovation on an organizational level, but many of the other proposed relationships have not been investigated. The authors presents suggestion to apply a larger variety of qualitative, quantitative and mixed methods in organizational research.

Findings

Unlearning and forgetting research can benefit both from more diverse theoretical questions addressed in research and from a more complementary body of empirical work that applies methods, designs and instruments that refer to previous research designs and results. To understand and manage unlearning and forgetting, empirical work should relate to and expand upon previous empirical work to form a more coherent understanding of empirical results.

Originality/value

The paper presents a variety of research designs and methods that can be applied within the research context of understanding the nature of organizational forgetting and unlearning. Additionally, it illustrates the potential for different methods, such as experience sampling methods, which capture the temporal aspects of forgetting and unlearning.

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Book part
Publication date: 27 November 2018

Abstract

Details

Networks, Hacking, and Media – CITA MS@30: Now and Then and Tomorrow
Type: Book
ISBN: 978-1-78769-666-2

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Article
Publication date: 19 September 2019

Iris Xie and Jennifer A. Stevenson

The purpose of this paper is to investigate the types of roles that Twitter played in digital libraries (DLs) and their relationships in building DL online communities.

Abstract

Purpose

The purpose of this paper is to investigate the types of roles that Twitter played in digital libraries (DLs) and their relationships in building DL online communities.

Design/methodology/approach

A mixed method analysis of DLs’ tweets was conducted to identify the usage, roles of Twitter in DL communities and relationships among the roles. Twitter data from 15 different DLs for one year were extracted, and an open coding analysis was performed to identify types of Twitter roles. Pearson correlation coefficient was applied to examine the relationships among the roles based on word similarities.

Findings

The results present 15 types of Twitter roles representing five main categories identified from DL tweets, including information, promotion, related resources, social identity and social connection. Moreover, word similarities analysis identifies more strong relationships among the roles in four main categories (promotion, related resources, social identity and social connection) but less with roles in information.

Research limitations/implications

Characteristics of DL online communities are discussed and compared with physical library communities. Suggestions are proposed for how tweets can be improved to play more effective roles. To build a strong community, it is critical for digital librarians to engage with followers.

Originality/value

This study is a pioneering work that not only analyzes Twitter roles and their relationships in building DL online communities but also offers recommendations in terms of how to build a strong online community and improve Twitter use in DLs.

Details

Online Information Review, vol. 43 no. 7
Type: Research Article
ISSN: 1468-4527

Keywords

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Book part
Publication date: 30 November 2018

Abstract

Details

The M in CITAMS@30
Type: Book
ISBN: 978-1-78769-669-3

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Book part
Publication date: 22 December 2017

Abstract

Details

Social Movements and Media
Type: Book
ISBN: 978-1-78743-098-3

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Book part
Publication date: 12 November 2018

Abstract

Details

Media and Power in International Contexts: Perspectives on Agency and Identity
Type: Book
ISBN: 978-1-78769-455-2

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Book part
Publication date: 25 March 2021

Abstract

Details

Theorizing Criminality and Policing in the Digital Media Age
Type: Book
ISBN: 978-1-83909-112-4

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Article
Publication date: 17 July 2009

Annie Epperson and Jennifer J. Leffler

The purpose of this paper is to present findings of an electronic survey to determine the extent of use of social software programs.

Abstract

Purpose

The purpose of this paper is to present findings of an electronic survey to determine the extent of use of social software programs.

Design/methodology/approach

The study was conducted to discover the extent to which students use social software programs, namely Facebook, MySpace, Instant Messaging and Second Life, and to determine their level of desire for having a librarian or library presence within those settings. A web survey was developed and distributed using convenience sampling. The survey was distributed to students at two college campuses located in the state of Colorado in the USA.

Findings

The majority of respondents use social software programs, but are apathetic about using these programs for library questions or research.

Research limitations/implications

This research has several limitations to its findings: limited response rate, ambiguous phrasing of survey questions and geographic limitations all affect the results.

Practical implications

Owing to constraints on librarian time and resources, involvement in social software programs should be evaluated on a case‐by‐case basis.

Originality/value

Social software programs are discussed in library literature, but few research projects have been undertaken to determine patron expectations for librarian involvement.

Details

New Library World, vol. 110 no. 7/8
Type: Research Article
ISSN: 0307-4803

Keywords

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Book part
Publication date: 30 January 2015

Abstract

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78441-454-2

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Book part
Publication date: 27 November 2014

Abstract

Details

Communication and Information Technologies Annual
Type: Book
ISBN: 978-1-78350-629-3

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