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The purpose of this study is to examine how servicescapes impact well-being and satisfaction of both hospital customers (patients) and health care professional service providers.

The study investigates how a hospital servicescape impacts two critical outcomes – well-being and satisfaction – of both hospital patients (customers) and health care professionals, who are immersed in that environment.

The hospital servicescape had a greater impact on physical, psychological and existential well-being for professionals than for patients. However, the reverse was true for satisfaction. The new servicescape enhanced the satisfaction and physical and psychological well-being of professionals but only the satisfaction of customers.

The study implications for health care policy suggest that investment in health care-built environments should balance the needs of health care professionals with those of customers to benefit their collective well-being and satisfaction.

Based on the findings, the authors propose that servicescape investments should focus on satisfying the physical needs of patients while also placing emphasis on the psychological needs of professionals.

Health care spending on physical facilities should incorporate careful cost-benefit analysis, ensuring that beneficial features for both user groups are included in new hospital designs, omitting features that are less supportive of well-being.

To the best of the authors’ knowledge, this study is the first to compare the impact of the same real-life servicescape on the satisfaction of both customers and service providers (professionals) and considers the critical health outcome of well-being.

The agriculture industry has a considerable impact on Malaysia’s economy, as seen by its contribution of roughly 8.2% of gross domestic product in 2018 and its potential to absorb 11.09% of Malaysian labor in the same year. This study aims to simulate rising output in a system model of sustainable and profitable crude palm oil (CPO) supply chain management (SCM) and to formulate policy solutions to build sustainable and profitable SCM of Malaysian CPO.

This research included both primary and secondary data. This study used the dynamic system model to simulate palm oil land expansion, replanting policies and environmentally friendly growing techniques.

This study’s findings suggest that the dynamic system model of Malaysia’s CPO’s sustainable and profitable SCM is valid when its structure and performance are tested. The fifth scenario provides the best results, with the most significant net benefit value compared to the other scenarios.

The ideal policy alternative is replanting sustainable agricultural practices without burning technologies during new land clearing to achieve the best net advantages.

The built environment is a complex sector that demands coordination and cooperation of stakeholders. Construction projects from the complex sector require skills, services, and integration of major disciplines in the built environment. Sustainability of the major disciplines' standards regarding the appropriateness of the built environment tertiary education cannot be over-emphasised in Nigeria. Studies concerning Nigeria's built environment programmes accreditation (BEPA) in the 21st-century education system are scarce. Thus, the study investigated the relevance and perceived factors hindering Nigeria's BEPA in the 21st-century education system. Also, the study proffered measures to improve Nigerian built environment tertiary education accreditation ranking.

Data were sourced from elite virtual interviews across Nigeria. The interviewees were knowledgeable about Nigeria's built environment programmes accreditation, and many of them have been directly or indirectly involved. The investigators utilised a thematic analysis for the collated data and enhanced it with secondary sources.

The study revealed that several Nigerian academia in the built environment lack fame in research, publication, and citations due to barriers in their workplace. It has hindered their global institution's accreditation and ranking standards. Findings identified inadequate basic infrastructure, obsolete curricula, lack of research novelty, lack of higher education institutions funding, inadequate staffing and lax upskilling and reskilling, and unethical practices “systematic corruption” as major factors hindering BEPA. Also, findings proffered measures to improve Nigeria's BEPA global ranking.

The study is limited to the perceived barriers and measures to improve BEPA in the 21st-century in Nigeria via semi-structured virtual interviews. Future study is needed to validate the findings as highlighted in the thematic network.

The paper confirms that the BEPA requires innovative and multidisciplinary measures to improve the global ranking of these programmes and, by extension, the higher education institutions ranking globally. The paper would stir major stakeholders and advance the built environment programmes quality accreditation regarding international best practices and maintain the minimum standards.

The paper comprehensively analyses the perceived factors and proffered measures to improve Nigeria's BEPA in the 21st-century via a thematic network. The outcome intends to improve the global ranking and stir stakeholders to reposition and showcase Nigeria's built environment programmes to the world.

The shape of a product plays a crucial role in shaping consumer behavior. Despite the voluminous research on factors influencing consumers’ shape preferences, there remains a limited understanding of how the busy mindset, a mentality increasingly emphasized by marketing campaigns, works. This study aims to fill this gap by exploring the relationship between a busy mindset and the preference for angular-shaped versus circular-shaped products and brand logos.

This research consists of seven experimental studies using various shape stimuli, distinct manipulations of busy mindset, different assessments of shape preference and samples drawn from multiple countries.

The findings reveal that a busy mindset leads to a preference for angular shapes over circular ones by amplifying the need for uniqueness. In addition, these effects are attenuated when products are scarce.

This research represents one of the pioneering efforts to study the role of a busy mindset on consumers’ aesthetic preferences. Beyond yielding insights for practitioners into visual marketing, this research contributes to the theories on the busy mindset and shape preference.

This paper aims to assess the behavioural intention of construction organisations to use unmanned aerial vehicles (UAVs) in the delivery of construction projects. Using the unified theory of technology adoption and use of technology (UTAUT) model, the study strives to improve project delivery by adopting beneficial digital technologies.

The study adopted a postpositivism philosophical stance through a quantitative research approach using a structured questionnaire administered to construction organisations in South Africa. Primary data gathered was analysed using frequency, percentage, mean item score, Mann–Whitney U-test and confirmatory factor analysis, where the latter sought to deductively confirm the variables within the UTAUT model.

Construction organisations were found to rarely use UAVs in the country and furthermore, most of the participating organisations are unsure about using UAVs for their project delivery. Factors impacting on an organisation’s intention to use UAVs were identified as social influence, performance expectancy, effort expectancy and facilitating conditions. However, factors surrounding resistance to using and perceived risk cannot be overlooked as they also proved to be significant (at p = 0.05) to the behavioural intention of organisations to use UAVs.

Practical guidance for industry practitioners is offered in terms of insight into the key factors that must be considered for the effective utilisation of UAVs and the realisation of concomitant benefits.

This study bridges the knowledge gap in extant literature by exploring the practitioner’s behavioural intention to use UAVs. As an aside, an emergent theoretical backdrop for future works on UAVs is provided (particularly in developing countries where such a study has not been previously explored).

The purpose of this paper is to ascertain the significant stimulating measures/enablers relating to the existing building regulations for promoting the adoption and overcoming the barriers to the uptake and implementation of the green building concept (GBC) in developing countries using Ghana as a case.

The quantitative research approach was used to attain the study’s goal. Purposive and snowball sampling techniques were found to be suitable for collecting data from 292 relevant stakeholders in Ghana’s construction industry. The mean score ranking technique, in conjunction with the relative importance index, was used to establish the relative ranking of, among other things, the stimulus measures for increasing green building uptake in Ghana. An exploratory factor analysis was also used to classify the most significant stimulation strategies for improving green building uptake.

“Educational programmes relevant to GBTs for developers, contractors, and policymakers,” “sufficient information on the cost and benefits of GBTs” and “mandated green building codes and regulations” were the top three listed stimulating measures to promote increasing use of green building technologies (GBTs). The enablers were classified as follows: government regulations and policies; commitment and GB research; education and publicity; and incentives and support.

The study was conducted in Ghana, a developing nation, and thus the findings and implications are peculiar to Ghana. However, the study’s findings have important practical implications for the adoption and marketing of GBCs and GBTs in other developing nations.

Prioritizing major stimulation initiatives may be beneficial in terms of overcoming the constraints to the adoption of GBCs and GBTs in developing countries.

Creativity and productivity are important factors for corporate and government institutions in the COVID-19 era. As a result, there is an urgent need to ensure that construction projects can recover adequately to survive potential surges or even potential epidemics. Therefore, this study aims to explore social capital by examining the effect/impact of knowledge creation on construction performance in the COVID-19 era.

A simple random sampling approach focused on Ghanaian construction firms was used. Completed responses were obtained and analyzed from employees who had tasks on sites. SmartPLS 3.3.3 and Statistical Package for Social Sciences v. 26 was used.

One key finding from this research was that construction firms with solid social capital built by their management staff are more connected and have better adaptive systems than firms with low capital. A company’s development programs must concentrate not only on the development of targeted or selective know-how and professional abilities but also on capacity creating, collaboration and knowledge creation and sharing among its employees.

Using this study’s findings, construction professionals can develop successful solutions to the COVID-19 epidemic and future emergencies. Additionally, the comprehensive exposition of the implications, constraints and preventive methods in this study may enable scholars to discover current gaps in the literature and investigate other elements of the pandemic’s influence on the construction industry.

Studies show that building information modelling (BIM) technology can improve construction productivity regarding the design, construction and maintenance of a project life cycle in the 21st century. Revit has been identified as a frequently used tool for delivering BIM in the built environment. Studies about BIM technology via Revit are scarce in training middle-level workforce higher education institutions. Thus, this study aims to investigate the relevance of BIM technology and offer measures to promote digitalisation in Nigeria’s built environment polytechnic undergraduates via Revit.

Given the unexplored nature of training the middle-level workforce in Nigeria, 37 semi-structured virtual interviews were conducted across Nigeria, and saturation was achieved. The participants were knowledgeable about construction-related BIM. The researchers used a thematic analysis for the collected data and honed them with secondary sources.

Improved visualisation of design, effective and efficient work productivity, automatic design and quantification, improved database management and collaboration and data storage in the centrally coordinated model, among others, emerged as BIM’s benefits. BIM technology via Revit is challenging, especially in Nigeria’s polytechnic education curriculum. The 24 perceived issues were grouped into government/regulatory agencies-related, polytechnic management-related and polytechnic undergraduate students-related hindrances in Nigeria’s built environment.

This study is limited to BIM implications for Nigeria’s built environment polytechnic undergraduates.

This study contributes to the literature paucity in attempting to uncover perceived issues hindering the implementation of BIM technology via Revit in training Nigeria’s built environment polytechnic undergraduates via a qualitative approach.

Age is one of the critical factors used by many organizations to determine employees' performance. It is being considered in the retirement process of construction professionals. However, age as a critical factor is not considered in the recruitment of a specific set of workers in the construction industry. Therefore, this study investigated the significant relationship between the ages of tradespeople and their performance in construction projects. The study also explored the age at which performance begins to decline and proposes strategies that can be used to sustain their effectiveness before the official retirement age.

Mixed methods research designs were adopted in the study. To be precise, physical observations, interviews and questionnaires were the instruments used for data collection in the mixed methods research design.

The outcomes of the study revealed that the age groups of tradespeople in the Nigerian construction industry are 16–30 (group one), 31–45 (group two) and 46–58 (group three) respectively. Group three is the prevalent age group. It was also discovered that performance begins to decline at 53 years. The age-performance decline of tradespeople in Nigerian construction projects can be delayed through certain strategies such as regular strength training exercises and an adequate nutritional lifestyle.

The study enables construction managers to have an adequate understanding of the negative influence of old age on the performance of tradespeople in construction projects. This will enable construction firm managers to recruit from the age range of 16–52 and stop retiring employees within this age bracket, consequently curbing the skills gap which is prevalent in the study context and the global construction industry. The study is limited to tradespeople performance in construction firms in Abuja, Nigeria where there are several ongoing projects on a daily basis.

The study enables project managers to estimate the number of tradespeople required for a particular task and consequently save the aged tradespeople from health risks associated with excessive workloads.

This paper is the first of its kind to be conducted in the study context, to establish the specific age at which performance begins to decline among construction tradespeople.

Technologies have had a positive impact on the construction industry. Technologies such as BIM, automation, augmented and virtual reality, Internet of Things and robotics have been adopted by construction firms to enhance productivity. However, not much research has been done on the awareness and adoption of wearable technologies for health and safety (H&S) management. This paper investigates the level of awareness and adoption of wearable technologies for H&S management in the Nigerian construction industry.

A quantitative research method was adopted for the study. An electronic questionnaire format was used as an instrument to collect the data. Both descriptive (mean score) and inferential statistics (Kruskal–Wallis test) were used to analyse the data.

The results indicate that organisations rarely use H&S wearable devices for H&S management although professionals within the construction industry are somewhat aware of the common H&S wearable devices. The findings further indicate that all 11 variables were perceived as “rarely adopted”, whereas 2 variables were perceived as “aware”, 3 variables as “slightly aware” and the remaining 6 variables as “somewhat aware”.

Data were collected from only construction professionals working in government agencies, consultancy firms and grade D contracting firms in Lagos and Abuja. For a broader perspective, a study that expands the number of states and categories of construction firms is recommended.

The construction industry in Nigeria can use the recommendations to improve H&S management on site. Moreover, the recommendations can contribute to the development of policies to promote the adoption of wearable technologies in construction sites.

Research on wearable technologies, particularly in the Nigerian construction industry, is at the developing stage. With this article, the authors contribute to the body of knowledge in this area of research.