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In this chapter the authors portray the situation of the Roma population in Portugal as a changing picture. They present a description of the social situation and living conditions of the Roma people of Portugal through the systematisation of the main results obtained from research conducted recently as part of the ‘Strategy for the integration of Roma communities 2013–2020’ and give a detailed analysis of the educational dimension in various levels of education, highlighting a public policy created in 2016, the Operational Program for the Promotion of Education. This programme, inspired by a civil society project and converted into a public policy due to its innovative character, supports Roma students in higher education and is funded by the Office of the High Commissioner for Migration. The authors describe the Roma Communities in Portugal with special regard to their social situation, their culture and language. Then the authors present an analysis about the educational attainment of the Roma in Portugal and the most important policies and support programmes for Roma education, which are considered as the key to the social integration of Roma communities. Finally, they describe some successful programmes: the OPRE, RESCUR and Dreams Teens Programs.

Creating memorable tourism experiences (MTE) is vital to obtain sustained tourism visits. In the digital era, infusions of various digital technologies in tourism services without admitting tourist emotions could jeopardize the experience. Drawing from a Service-Dominant Logic (S-DL) perspective, this study explains the complexity of digital tourism experience in the service system view, highlighting the importance of emotions as resources. It is composed of actors' orchestrations, connected by shared emotions, and enabled by sensory stimuli facilitated by the digital tourism ecosystem throughout the tourism journey. This study proposes a Memorable Digital Tourism Experience (MDTE) framework by identifying the focal actors, recognizing the emotions, and determining the moderating role of sensory stimuli enabled by various novel technologies. At last, several agenda and practical guidelines are proposed on how to operationalize the framework and different methodologies to explore Memorable Digital Tourism Experience.

This chapter demonstrates how the reception, adaption and development of gender studies in Brazil and subsequent law reform have created a new theoretical field of feminist criminology with a Southern approach. During the 1980s, Brazilian literature discussed gender violence according to three theories: male domination (Chauí), patriarchal domination (Saffioti) and relational violence (Gregori). Gender theories were introduced and developed during the 1990s. Decolonial studies stressed the deeper intersection of gender with race, social class and other vectors of discrimination, which increases the vulnerability of minority women, particularly black and indigenous women. The increase in gender studies supported political feminist advocacy to promote law reform, such as the Maria da Penha Law, the criminalisation of femicide, reforms related to sexual violence and women in prison. Feminist criminology has both criticised law and used it to promote gender equality on society. Judicial practices indicate the conservative resistance of the juridical field to assimilating gender debates and feminist critical theories as a whole.

The second decade of the twenty-first century finds Brazil racked by a series of scandals that are extreme even by world standards. This chapter presents an explanation for one of the behaviors that have produced these scandals. Specifically, it is the offering of bribes to public officials by individuals or companies that stand to benefit from contracts to perform public services and, furthermore, the paying of kickbacks to the officials if the contract is awarded. I liken this behavior to the making of vows to the saints in the “popular” or “folk” form of Catholicism – and other popular religions that accept its basic premises – and the fulfillment of the promise if and when the otherworldly being provides what the petitioner requested. Part 1 of the chapter examines an election for mayor of the city of Fortaleza in 2012 in which the office was “bought” for what seemed to be an exorbitant amount of money. I hypothesize that this is to be explained by the anticipation of the city receiving government contracts to build a soccer stadium, a rail system, and other projects related to the 2014 World Cup. In Part 2, I examine Brazil’s religions beginning with popular Catholicism, to show that the normative way of gaining something desired from a supernatural – be it the restoration of health or the recovery of a lost item – is to offer it something it values and then fulfilling the promise if and when the petitioner receives what was requested. I contend that this important religious pattern continues to provide the template for the secular behavior that is being judged to be corrupt by standards other than those found in the religiously based worldview of many Brazilians.

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

The aim of the chapter is to examine the importance and use of reviews in the marketing communication of selected spa tourism enterprises on the Internet. The subject of the research are reviews as an important part of the online reputation of spa tourism enterprises and the object of the research is marketing communication on the Internet. The chapter focuses on spas located in Slovakia. The primary sources are the results of a quantitative survey conducted by standardized observation of the websites and profiles of all spa tourism enterprises in Slovakia under study on the social networks Facebook, Instagram, and YouTube based on predetermined criteria. At the same time, the results of the primary survey are conducted by the method of questioning using the technique of structured interviews. The chapter uses theoretical research methods such as analysis and synthesis, induction and deduction, and generalization. The chapter presents the results of qualitative research using the Sankey diagram, processed by Atlas.ti software. The results of the research point to the fact that spa tourism enterprises in Slovakia use their own websites and social networks to communicate in the online environment, where they monitor both positive and negative reviews. However, they often do not work with reviews systematically enough and do not make use of standardized procedures and available technologies that would enable them to manage their online reputation more effectively.

In this chapter, the author provides an overview of some central issues of the book. First she shows the similarities in the challenges to increase the participation and success of Roma people in education and lifelong learning in the selected European countries; then she discusses their policies and support programmes, which on the one hand try to improve the social situation of the Roma while promoting minority language and culture on the other hand. The author finds the reason for their similarities regarding the wording, defining and communicating and also concerning the main ideas and concrete projects for possible solutions, in the Roma inclusion policy of the European Union in the frame of the Open Method of Coordination, which has been introduced within the Lisbon Strategy, linked to the idea of lifelong learning. She considers the realisation of these policy measures at national, regional and local levels to have shown only unsatisfactory results until now.

This chapter explores the work of Stephen Bunker through a review of the role of women in Amazonian extractive economies and how shifting ideas of development affected them in the Western Amazon. While the initial development programs for Extractive Reserves focused on green marketing, consumer coops and value added through processing carried out in an urban factory in the village of Xapuri, as structural adjustment programs gained importance, the development emphasis shifted to decentralized processing and piecemeal contracts on the individual seringal (rubber tapping estate) or in mini factories in forests. While this was an appealing approach given the kinds of development concerns at the time; non-timber forest products, income generation for women in the forest itself, and neoliberal ideologies of economic and labor decentralization, it failed to appreciate the demands and the opportunity costs on women's time in rural areas and underestimated the importance of formal employment in urban areas. The logics on which the shift was justified, enhanced production, efficiency and lower costs, did not materialize.

Looking at a series of recent large street protests in the city of São Paulo, Brazil, the chapter examines the relationship between political action, urban space, and media use. We specifically look at what we are calling media epiphanies, moments in which the public becomes aware of its existence as a mediated public, that is, as a public that is forged through the use of a particular media. We rely on extensive participant observation and interviews for the description of the June 2013 protests and the subsequent massive rallies. We examine the materiality of the employed media and the experience of participants to understand the meaning of the phenomenon, for which we used a combination of Frankfurt and Toronto Schools approach. The strength of the fluid June 2013 protests in São Paulo questioned the political status quo and served as a trampoline for subsequent media demonstrations whose political impact relied as well on traditional cultural forms. The 2016 impeachment House vote, as a true media event, reconstructed, in positive and negative terms, the fractured political dialogue of representation. The concept of media epiphany can be used to assess the strength of demonstrations and the meaning of collective action in general. Identifying these phenomena, we can give focus to empirical research and better examine the complex intersections between forms of communications, physical environments, and the experience of the individual in contemporary cities.