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The internationalisation of academia has significantly altered the higher education environment. Interactions between academic staff and students from a range of social, political and cultural backgrounds are now commonplace. Within this context, it is important to explore the professional and personal impact of internationalisation on academics and academic environments. This chapter synthesises the global literature on academic mobility and migration through the lens of personal reflections by three international academics at an Australian-based university. The reflections focus on the complexities of transitioning to a new academic environment, the unique challenges often encountered by international academics, and how these impact on their teaching and research experiences as well as on their professional identity. The nature of the adjustments and changes in lifestyle that academics make when transitioning to an overseas academic environment are explored, with reference to implications for future developments in academic mobility.

This paper focuses on exploring the relationship between Australian university websites and international student enrolments. Few studies have investigated this relationship and, as such, this research addresses some of the existing knowledge gaps.

A mono-method qualitative methodology was adopted for this study. Primary data collection was through the website content of selected Australian universities. Six Australian universities were selected; three universities with positive international student enrolments and three universities with negative international student enrolments. The website content of the selected six universities was analysed using the dimensions of the ICTRT framework (Li and Wang, 2011) to evaluate website effectiveness. The study results were based on two analysis levels, an overall thematic analysis (level 1) and an ICTRT framework-based analysis (level 2). The thematic analysis, based on the major themes and concepts, was conducted using Leximancer 4.5.

Two major findings emerged. First, the websites of universities with positive international student enrolments tend to be more people focused whereas websites from universities with negative international student enrolments tend to be technology or system focused. Second, websites from universities with positive international student enrolments tend to be more visionary or forward focused whereas websites from universities with negative international student enrolments tend to be more backward focused. Additionally, the study findings indicate some important website marketing strategies for Australian universities with negative international student enrolments.

This study used ICTRT framework to evaluate the websites of Australian universities. Li and Wang (2011) proposed this framework for evaluating websites. Hotel, travel agency and destination marketing organisation websites have been assessed using the ICTRT framework (Li and Wang, 2011; Pai et al., 2014; Sun et al., 2017). This model has not previously been used, however, to evaluate tertiary education websites. This study is among the first to examine the university websites using a theoretical framework employed in destination marketing organisations which is a major theoretical contribution.

The major findings indicate that the website attributes, which are future focused and people oriented, are necessary for university websites with negative international student enrolments. Similar to university websites with positive international student enrolments, university websites with negative international student enrolments should also provide more contact details of staff members, should be more people oriented and should provide information focused on future students rather than past and current students. These practical implications are useful for administrative bodies in Australian universities for increasing international student enrolments.

This study is among the first to examine the university websites using a theoretical framework used in destination marketing organizations which is a major theoretical contribution. For example, this study has provided an illustrative example of how a research model of destination marketing organizations will be used in the universities or higher education context.

This research study investigated the perception of the international students on the role of the university libraries in Hungary during the COVID-19 online learning period, the research study sought to establish the level of fulfillment the university libraries had on international students’ information needs. This study was necessitated by the fact that most of the international students came from different backgrounds and cultures.

The study adopted a quantitative research approach; the study used the online survey tool Google Forms, data were collected from three universities in Hungary that hosts most international students, Eötvös Loránd University (ELTE), Budapest University of Technology, and Economics (BME) and Budapest Business School Faculty of Finance and Accountancy (BGE). The targeted sampling population was 60 international students comprising 30 postgraduate and 30 undergraduate international students; a simple stratified random sampling method was used to collect the data. The findings were analyzed using the descriptive statistics method.

The study established that most international students never relied on their university library electronic resources, when accessing electronic resources they mainly accessed using Google search engine, this feedback can be associated with the fact that most students never attended library orientation and neither did they have information literacy training during the lockdown. Students experienced the following challenges, lack of adequate study literature, the language barrier in accessing some information, digital information illiteracy, etc. The recommendation of this study is that there is a need to offer frequent literacy studies, provide more digital resources and enhance more and easy accessibility of information resources.

The research was confined to strictly using online survey tools due to the fact that students were isolated everywhere in Budapest, and the COVID-19 guidelines of 1.5-meter rule and social distance were still in force during the time these data were collected.

The study brings new limelight on the struggles international students in Hungary endured during the COVID-19 lockdown, and their perception of the role of university libraries, it equally establishes significant roles of the universities library in supporting international students.

To purpose of this paper is to evaluate micro-factors influencing use of electronic information resources among postgraduate students in institutions of higher learning in Kenya, and suggest strategies to enhance and improve the utilization of these vital sources in the university learning environments.

The study uses document or desk review analysis, professional opinions and ideas and case examples regarding utilization of electronic information resources.

The study indicates how practices such as information literacy and learning skills, consultative or partnership meetings, use of portable brochures and guides, research, teaching and learning approaches, seminar and workshop trainings, public relations and attitudes influence the use of electronic information resources. Among the strategic measures that are instrumental for effective utilization of these vital knowledge resources, it is the ability to provide tailor-made programmes targeting postgraduate students and reaching out or going to where the students are through regular meetings and social media advertisements and announcements.

This study is confined to postgraduate students in institutions of higher learning inclusively using document review guides and case examples of utilization and non-utilization of electronic resources.

Possible strategies and solutions that enhance and improve use of electronic information resources among the postgraduate students include the need to integrate the use of information communication technology in research, teaching, learning and community services of the university, provision of compulsory literacy programmes to the students and regular partnership meetings with the faculty members, librarians and postgraduate fraternity.

Widespread use of electronic information resources in universities is proof enough that the libraries are proactively involved in advancement and creation of knowledge among the postgraduate students. One critical aspect of electronic information resources is the ability to facilitate return on investment if only the materials are effectively and efficiently used in supporting the goals and objectives of libraries and universities. These result in higher customer satisfaction, and better return on investment, leading to increased use of information services in the universities.

Institutions of higher learning including libraries and universities are in a new dispensation of modernity and post-modernity increasingly dependent on electronic or digital information systems. In the modern knowledge and learning environment, information professionals, postgraduate students and other stakeholders need to agree to the simple rule that electronic information resources are the backbone of academic services in universities perhaps more than ever before. In the academic and educational quest in universities, electronic information resources fundamentally supplements print materials because most universities lack the necessary technological infrastructure.

The purpose of this paper is to document international scholarship students' experience as they studied and planned their research in the linguistically, academically and culturally unfamiliar context of a New Zealand University, but conducted the research in their own culturally and professionally familiar contexts.

This paper uses the concept of resituation developed by Eraut and applies this to the task of appreciating the complexity of the international postgraduate student experience as such students transition from coursework to research work. The paper reports findings from a study in which the researcher worked with international scholarship students from the Pacific, Melanesia and Southeast Asia to frame up a masters research proposal over the period of a semester, and then interviewed them as their research work progressed.

Using Eraut's framework allowed the researcher to explore the ways in which these neophyte researchers needed to resituate the personal knowledge they already possessed, with new knowledge generated from coursework and the research process as it unfolded. Resituation occurred at particular points in the research trajectory and could be seen to represent significant transitions for the students.

Understandings gained from research such as this is crucial if higher education institutions are to engage in internationalisation at a postgraduate level in a way that acknowledges what students bring to the context, how their research experience changes them, and what they may experience when they return to their home countries.

The purpose of this paper is to promote and analytically verify an advanced assessment design to evaluate service quality (SQ) especially in postgraduate higher education.

This research adopts a quantitative approach through a survey method. A structured questionnaire was designed as a means for collecting data. Data were collected from 182 postgraduate students in an Egyptian higher education university. Data were examined by exploratory factor analysis to pinpoint the main irregularities explained by the extracted factors. Then, confirmatory factor analysis was carried out to filter the ratios and empirically test the assessment efficiency of the developed model.

The final model consists of 33 items loaded into eight dimensions for measuring performance-based SQ of the postgraduate higher education. The results are satisfactory in terms of unidimensionality, trustworthiness, and validity tests.

Although the empirical results are significant, a comparative study can identify relative strengths and weaknesses of this model.

For improving postgraduate higher education institutions’ quality, this paper highlights some dimensions and attributes that should be considered.

The literature proposes that there is an opportunity to handle SQ from the point of view of postgraduate students covering different contexts to further build a more comprehensive structure specifically for postgraduate higher education SQ. This paper deals with this research gap with analytical confirmation within the context of postgraduate programs in an Egyptian university.

The purpose of this paper is to investigate and understand academic English language-related challenges in listening and speaking faced by English as a foreign language (EFL) international Master students enrolled in various taught Master programs in a Malaysian university from the viewpoint/lens of 16 lecturers teaching the students.

This qualitative research relied upon 16 in-depth one-to-one interview sessions with 16 lecturers teaching the taught Master programs at a higher education (HE) institution in Malaysia for data collection. Data collected were coded and categorized according to themes via qualitative analysis software, NVivo.

It was found that academic English language-related challenges in listening and speaking from the viewpoint of the 16 lecturers are such as lack of discipline content knowledge to communicate, lack of confidence in communicating orally, difficulty in understanding lectures and other oral activities in the classroom, and coping with differences in learning culture.

This study suggests policies and programs to equip lecturers and university administrators to overcome the challenges faced by the students in their academic English language practices especially in listening and speaking to ensure meaningful academic adaptation in the current context.

The uniqueness of this study is that it is a retrospection of the lecturers teaching EFL and English as a second language (ESL) international Master students in taught Master programs in a Southeast Asian country. The focus of the retrospection is on academic English language-related challenges in listening and speaking faced by EFL international Master students who are currently pursuing their Master education at a HE institution in Malaysia.

To describe the development and structure of a new Master's‐level subject entitled “Aspects of sustainability: an international perspective” as a potential model, adoptable by other tertiary‐level educators.

This paper describes the evolution and re‐shaping of a subject designed for postgraduate students from diverse programmes (from science‐based to sociology‐based). It was re‐designed in 2004, in part to support the co‐introduction by Lincoln University of two new, globally innovative Masters degrees, but also as a contribution to the Decade of Education for Sustainable Development (DESD, 2005‐2014). The two new degrees are taught and awarded jointly by Lincoln University and a partner European University, and thus are based on unique Northern‐Southern hemisphere linkages. We describe the subject content (including its major assignment), and its evaluations by students.

A successful subject has been developed, but it required a step change in its structure in order to (a) retain connectedness and common themes across its wide‐ranging topics, and (b) meet the expectations and aspirations of multi‐disciplinary, multi‐national classes.

This paper details the key ingredients of a subject designed to prepare postgraduate students for careers involving sustainability at international or regional level. The subject's structure is a potential model for adoption in other tertiary programmes.

The subject's structure is highly appropriate for a multi‐disciplinary, multi‐national student group, and demonstrates one university's efforts to contribute to DESD. The format of the main assignment is offered as a model for adoption by others engaged in education for sustainability.

International students with low proficiency in the English language remain at high risk of academic, social and psychological maladjustment. Using an acculturation theoretical framework, this study aims to show that acculturation stress and social support mediate the relationship between language proficiency and academic, social, and psychological adjustment among 675 international postgraduate students in Malaysian public universities.

Correlational research design was employed to gather data from 227 females and 448 males aged between 22–45 years belonging to Asian, Middle Eastern or African countries. Out of these, 292 students were enrolled in master's degrees, and 383 students were enrolled in Ph.D. Self-administered questionnaires were used which includes Student Adjustment to the College Questionnaire (SACQ) to measure students' academic adjustment, Kwak to assess students' English language proficiency, Multidimensional Scale of Perceived Social Support (MSPSS) to assess perceived availability of social support from friends and Acculturative Stress Scale for International Students (ASSIS) to measure acculturation stress.

The hypothesized model was tested using path analysis with manifest variables in Analysis of Moment Structures (AMOS) 23.0. The findings suggest that language proficiency is a significant predictor of academic, social and psychological adjustment of international students, and this relationship is partially mediated by acculturation stress and social support.

The article concludes with implications and recommendations for international student offices and program organizers to ensure conditions for successful academic, social and psychological adjustment of the international students.

The manuscript has not been published or submitted elsewhere.

The purpose of this paper is to explore the factors that influence internationally mobile students’ decision making regarding their choice to study in Hong Kong and Taiwan.

The existing literature on student motivation was examined, particularly factors relevant to the two key jurisdictions. Subsequently, a qualitative study was conducted to verify and expand upon these factors.

This study found a high degree of overlap between the two jurisdictions. However, Taiwan-based students emphasised elements such as the political climate, and the opinion of family, friends and peers, whereas academic quality and the perception of authority figures featured more for Hong Kong-based respondents.

The similarities and disparities between the two jurisdictions provide insights for decision makers, as well as avenues for further research.

This paper builds upon prior research into international student destination choice by exploring students’ decision-making process through qualitative research; thus, highlighting previously unexplored factors.