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The purpose of this paper is to address dimensions of crisis as applied to the profession of librarianship from a public administration frame of reference. For librarians to retain professional status, the human element of librarianship must be promoted through an emphasis on their educational mission, inspired by public administration's professional code of ethics. Within this process, librarians must promote themselves as educators, embracing the concept of information literacy as their field of jurisdiction.

Reflecting an interdisciplinary approach, literature from public administration and library science is used to support these points.

A robust professional education and affiliation with professional associations reinforces the informational asymmetries of professionals through specialized instruction and knowledge sharing, which will lead to not only a strengthened profession, but also to opportunities for leadership.

To reinforce professionalism, the human element of librarianship must be promoted through an enhanced emphasis on the educational mission of librarians within the ethical framework of the profession. The place for this to occur is within schools of graduate education and professional associations.

This discussion addresses dimensions of crisis as applied to the profession of librarianship from a public administration frame of reference. The rationale for this approach is that library and information science can benefit from elements of the public administration school of thought regarding professionalism, in general, and ethical codes, in particular.

This paper both supports previous findings relating to, and presents new insights into: the information needs and the information seeking processes of a sample of informal caregivers of people with dementia (in relation to their own needs and the interrelated needs of the people they are caring for); the extent to which such information needs are and are not being met; and the factors facilitating and hindering access to the right information.

The study adopted a qualitative approach in the form of a thematic analysis of in-depth, semi-structured interviews with a sample of 20 informal caregivers from a range of different age groups, genders and caring roles.

Thematic analysis identified significant informational challenges, with a common perception that information seeking was onerous, requiring a proactive approach. Further challenges arose from a perceived lack of focus on carer needs coming up against the boundaries of professional knowledge and inconsistent information provision across the sample. Distance carers faced specific issues. A second theme of negative impacts described burdens arising from: difficulties in accessing information from a complex array of support services closure or change in services and unfulfilled information needs. Participants employed strategies to enable access to information, for example, being open about their caring role; and building formal or informal support networks. It is important to address emotional as well as cognitive dimensions of information needs.

This research highlights a need for health and social care, practice and policy to acknowledge and address information needs of this diverse population and build resilience. Above all, information seeking and sharing must be understood within the context of the emotional impact of caring, and recognition of these twin needs is crucial.

Whilst previous research has focussed on identifying specific needs and knowledge acquisition at cross-sections, a more holistic understanding of experiences is underexplored. This approach is needed to take into account broader contexts, diversity of experiences and different caring roles, e.g. primary and secondary carers, and in situ and distance carers.

The purpose of the paper is to explore the role of information and communication technology (ICT) using a knowledge management (KM) approach. The knowledge in the context of this paper refers to indigenous knowledge.

The paper is based on a literature review.

The discussion suggests that, in spite of various infrastructural limitations in Africa, KM applications can still play a vital role in indigenous knowledge management and consequently empowering Africa's development.

The major hindrance is the fact that Africa has thus far achieved little on its own; rather it has been emulating the progress made in the developed world. Because of this, there is a scarcity of in‐depth knowledge related to an African context. In truth, some areas in which ICT has the potential to change, pertaining to the economy and society, have not been observed in any way. More research is required to identify specific needs of a country.

The paper supposes that in spite of all these variations and implications KM can be adapted for indigenous knowledge. The paper contributes in terms of the literature review to showing how tacit knowledge can be managed using ICT. It can be useful for the researchers and knowledge workers. Recommendations are made concerning what needs to be done to improve ICT conditions in Africa such as: ICT policy formulation; literacy programs; legal and regulatory framework; manpower training; and empowerment of local people.

Little has been done in Africa to explore the potential of using ICT as a mechanism with a knowledge management approach, in the thrust of Africa's development. This paper proposes how it is possible to use ICT to manage and disseminate indigenous knowledge.

The purpose of this case study is to report on the activities and outcomes of a facilitated group of new librarians in one Australian university. The aims of the librarians are to increase professional networking, to promote career development, to enhance job satisfaction and retention of motivated staff, to grow participants' sense of responsibility for organisational progress, and to develop willingness to take initiative in presenting good ideas for service improvement.

The primary author was the initiator of, and facilitator for, the New Professionals' Group and was able to influence approaches taken. A variety of learning experiences were utilised including an action learning project. Monthly meetings were held face‐to‐face and an online group was used as an additional communication avenue. The progress of the group was monitored by facilitator observation, by a participant survey after several months of operation, and by feedback and analysis after one year.

Participation in the New Professionals' Group had positive impact on networking activity, career advancement, contribution to the organisation and job satisfaction. No significant impact on staff retention was established.

Self‐report was the only means of identifying the level of influence coming from participation in the group as compared with the impact of prior capabilities and attitudes.

Induction and socialisation of new employees commonly covers organisational structure, policies and procedures as well as job‐specific training. An emphasis on career advancement strategies and being a positive and effective voice for organisational improvement are distinctive in the reported work.

To understand the impact of product specificity on organizational practices of retailers at the store level.

An Aokian framework is used that enables one to discriminate between food products according to their informational properties, and to connect these properties with organizational choices of centralization/decentralization.

Emphasizes the existing tension between the dominant “assimilation” organization pattern and the “encapsulation” pattern which fits better in with some specific product departments.

Proposals are confronted with empirical data coming from professional press and experts interviews. Further empirical research is needed to consolidate the findings.

The paper points out the need to differentiate the management of departments according to their product specificity.

The paper stresses the impact of product specificity on department organization. It can be useful for the design of organizational mechanisms: work organization, incentives and career paths.

The purpose of this paper is to examine the usage and utility of ResearchGate (RG), which is a social networking site where scientists disseminate their work and build their reputations. In a sample consisting largely of American and European academics, the authors analyzed the ways they use the site, what they thought about the site’s utility, and the effects of usage on career outcomes.

The authors employed an online survey approach to target scientists who have an active RG account. Scientists who were not users were also recruited in order to get a better idea of the reasons for their nonuse.

Most academics who have an RG account did not use it very heavily. Users did not perceive many benefits from using the site, and RG use was not related to career satisfaction or informational benefits, but was related to productivity and stress.

Systematic research is needed to explore positive and negative consequences of using professional social media in academia, especially productivity and stress. Findings also suggest that RG needs to increase user engagement.

This study is one of the first to closely examine how and why people in academia use professional social media sites and whether usage leads to perceived benefits and effects on more general career outcomes.

This paper aims to fill the gap in social sciences research on parents’ strategies in navigating preschool education in Russia. It focusses on the barriers that children with developmental disabilities and autism face in preschool education in Russia and highlights the emerging facilitators of inclusive education.

It uses a modified labelling approach analysing strategies of withdrawal and resistance. The research included semi-structured interviews with parents of children with Down syndrome, Rett syndrome and autism spectrum disorders (ASD) in 2013–2014 and 2018–2019 and semi-structured interviews with professionals in Tatarstan, Russia. The data analysis was based on constructivist methods and grounded theory.

Although Russian law guarantees equal access to education for every child and requires the development of inclusive education, children with developmental disabilities, including autism, are often stigmatised at the preschool stage, both in special needs and mainstream institutions. Parents use various strategies to navigate access to preschool education and try more than one strategy from secrecy and withdrawal to resistance. Parents challenged the mainstream educational structures in Kazan and established groups for children with autism in some mainstream kindergartens and classes in mainstream schools.

There should be informational support for parents with different options for special needs education, providing integrative and inclusive education. It is necessary to increase the number of trained specialists in special needs and mainstream kindergartens in Russia for children with developmental disabilities and ASD. More study is required to overcome stigmatisation and increase tolerance towards persons with developmental disabilities in Russia both on a national and local level.

The research findings can be useful for countries which have recently recognised ASD and do not have inclusive preschool educational practices and where labelling towards children with developmental disabilities is still common. The study recommends that resources are required to provide free or affordable preschool education for children with developmental disabilities. It is also crucial to help parents navigate preschool education and select the best options for each child’s needs.

This study’s findings add value to the importance of addressing the stigma towards people with disabilities within professional groups and broader society, which form barriers for preschool education and in some cases result in withdrawal from preschool education. To overcome the stigmatisation of children with developmental disabilities in preschool education, it is necessary to establish modern targeted pedagogical approaches and training for professionals and informational campaigns for the broader audience.

The paper is novel as there was no sociological research into preschool education of children with developmental disabilities in Russia. It argues that the parents’ experiences are much broader than just interactions with special needs or mainstream education. Parents navigate across special needs institutions, specialised groups in mainstream and private kindergartens, mixed groups in mainstream kindergartens and home education with various strategies from secrecy and withdrawal to resistance and challenge. Preschool education for children with developmental disabilities in Russia is hindered by a lack of professional resources and the stigma embedded into professional and societal responses.

Academic libraries are experiencing numerous changes in their services due to high demands for digital resources and changes in users’ information needs and expectations. Many academic library users give preferences to Google, Google Scholar and other search engines on the internet when they search for information. As reference transactions are decreasing in many academic institutions, this paper aims to investigate the continuing need for mediated reference services in the technology-driven environment in academic libraries.

The authors have conducted a literature review to document and analyze the current trends in reference services in academic libraries. They have examined the relevant published literature through a series of reflective questions to determine whether the demise of mediated reference services is imminent in academic libraries. While this literature review is by no means an exhaustive one, the authors have provided a fairly comprehensive representation of articles to synthesize an overview of the history, evolution, and current trends of reference services in academic libraries.

This paper clearly demonstrates the importance of human-mediated reference services in academic libraries. It reinforces the need for skilled, knowledgeable professional librarians to provide effective and efficient reference services in a digital environment.

This paper provides a comprehensive overview of current trends in reference services in academic libraries and analyzes the merits and demerits of these trends to establish the need for mediated reference services in academic libraries. The arguments used in this paper will be useful for library and informational professionals as validation for the need to hire skilled, knowledgeable reference librarians to provide reference services in a digital environment.

This paper critically looks at the current trends and practices in reference services through the published literature to determine the future need for mediated reference services in academic libraries. It offers important insights to demonstrate why professional librarians’ skills, knowledge and expertise are essential to provide efficient reference services in the digital age.

The study explored how information institutions can support the resilience of parents of adolescents affected by the Russia–Ukraine war. Ukrainian parents are facing major challenges of supporting their teenagers through a difficult developmental phase while also “buffering” their war-related hardships. By supporting parents, information institutions can also support children.

Fifteen parents were interviewed about mental health challenges and resources that are helpful and/or missing from their support systems. Recordings of participant narratives were analyzed using the qualitative thematic analysis technique.

The findings indicate that both teens and parents rely on internal resilience skills, family, friends and community resources to support themselves. However, a number of additional resources could be offered by information institutions, including content for (1) teens on developing skills in communication, interpersonal relationships, problem solving and academic pursuits; (2) parents on child development and opportunities in their host countries; both groups on (3) both groups on mental health first aid and safe spaces to meet peers. The study recommendations will be of interest to information professionals working with families, especially families affected by disasters.

The study relied on a small convenience sample of participants.

Study recommendations would be of interest to information professionals who develop and provide services to families affected by natural and manmade disasters.

Study recommendations improve understanding of the (potential) role of information institutions and libraries in strengthening family and community resilience.

The study offers a rare insight into experiences of war-affect families and provides evidence-driven recommendations for information institutions to support family and community resilience.

Successful developers need to manage a large number of cooperation partners and find innovative solutions for specific tasks, as each real estate project is somehow unique. Thus, the question arises as to whether intelligent group formation for real estate development calls for more or rather less diverse project groups.

This paper aims to test the impact of group diversity on overall group performance with a unique data set. The authors collected the results of 150 project assignments from real estate executive education students at the IREBS Real Estate Academy from 2010 until 2016.

The authors find that group results were impacted positively for groups with disparity in work experience and ability. Differences in sex and age did not yield any measurable impact, neither positive nor negative.

To the best of the authors’ knowledge, this is the first time that the relationship between work group diversity and group performance was tested for real estate educational projects. The authors believe that the results are highly relevant for all university work, for which teams have to cooperate on complex rather than basic assignments and problems. Moreover, they are the first to develop a framework that combines diversity theories with a clear distinction between three diversity concepts.