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Distribution and logistics management is constantly on the lookout for new ways of both reducing cost and improving service. One of the key factors in achieving this over recent years has been the successful application of computer technology in providing better information and a greater degree of support for the physical operation.

Planned distribution is a management tool, not an irrelevant headache. Michael Buckingham reviews a conference designed to promote its application.

Information technology is not a solution, it is a tool which can be used to handle business problems, according to one of the speakers at a recent conference on warehouse and distribution software organised by the National Materials Handling Centre. Speakers came from a wide range of organisations — supplier companies, food distributors, and retailers such as Marks & Spencer.

This paper seeks to extend the development of the historical accounting research agenda further into the area of popular culture. The work examines the discourses that surrounded the drinking of alcohol in nineteenth century Britain and explores how an accounting failure disrupted the tension between the two established competing discourses, leading to a significant impact on UK drinking culture at the end of the nineteenth century.

The paper employs both primary and secondary sources. Secondary sources are used to develop the main themes of the discourses deployed by the temperance societies and the whisky companies. Primary sources derived from the contemporary press are employed, as necessary, in support.

The paper demonstrates that accounting, although it may not be central to a discourse or other social structure, can still have a profound impact upon cultural practices. The potential for research into culture and accounting should not therefore be dismissed if no immediate or concrete relationship between culture and accounting can be determined. Further support is provided for studies that seek to expand the accounting research agenda into new territories.

The study of popular culture is relatively novel in accounting research. This paper seeks to add to this research by exploring an area of cultural activity that has hitherto been neglected by researchers, i.e. by exploring how an accounting incident impacted upon the historical consumption of Scotch whisky in the UK.

Women are, in increasing numbers, participating in the labour market and are an important part of an organisation’s human resource pool. Nevertheless, women still face inappropriate treatment at work. One cause of this is family‐related issues. In particular, pregnancy and child birth present special challenges for working women. Discrimination towards pregnant women is commonplace in work settings. Problems are often related to individual work relationships, for example, the one between the pregnant follower and her manager. It is important to understand problems that impact on women in working life that can disturb their job satisfaction, their performance and willingness to give their best for the organisation. Therefore, for the benefit of both employer and employee, existing practices in leader follower relationships during pregnancy are worth studying in more depth. In leadership studies, the Leader‐Member Exchange (LMX) theory is focused on dyadic leader‐follower relationships and is thus used here to understand this phenomenon. In the present article, the literature on pregnancy and work as well as on LMX is re viewed. On the basis of these reviews, a future research agenda is offered.

At the Royal Society of Health annual conference, no less a person than the editor of the B.M.A.'s “Family Doctor” publications, speaking of the failure of the anti‐smoking campaign, said we “had to accept that health education did not work”; viewing the difficulties in food hygiene, there are many enthusiasts in public health who must be thinking the same thing. Dr Trevor Weston said people read and believed what the health educationists propounded, but this did not make them change their behaviour. In the early days of its conception, too much was undoubtedly expected from health education. It was one of those plans and schemes, part of the bright, new world which emerged in the heady period which followed the carnage of the Great War; perhaps one form of expressing relief that at long last it was all over. It was a time for rebuilding—housing, nutritional and living standards; as the politicians of the day were saying, you cannot build democracy—hadn't the world just been made “safe for democracy?”—on an empty belly and life in a hovel. People knew little or nothing about health or how to safeguard it; health education seemed right and proper at this time. There were few such conceptions in France which had suffered appalling losses; the poilu who had survived wanted only to return to his fields and womenfolk, satisfied that Marianne would take revenge and exact massive retribution from the Boche!

The purpose of this paper is to deepen conceptual understanding of the spiritual components of resilience.

A conceptual paper drawing on research the authors have been conducting on resilience within the police community for a combined period of over half-a-century.

A more holistic conceptualisation of resilience and particularly a more detailed and accurate picture of the spiritual aspects to resilience which is applicable to a wide variety of public and private sector leadership situations, not just those within the police.

The paper provides an increased appreciation of resilience which the authors hope will lead to more practical research in this area, with the longer term goal being to impact positively on practical workplace issues of major current concern in a wide variety of workplaces across the world.

The paper's contribution is to promote the importance of resilience, provide a greater theoretical understanding of holistic perspectives of resilience and further develop the spiritual component of resilience. This contribution is important because many leaders currently have a limited appreciation of all the aspects of resilience.

The purpose of this paper is to offer an up-to-date review of the gaze, proposing new research agendas with regard to the various gazes actively operating at destinations.

The study thoroughly and systematically reviewed the existing literature by gathering papers related to gaze research in tourism contexts. Analysis of existing knowledge is centered around the gaze and a triadic framework among three key stakeholders.

A theoretical schema of the gaze was developed via a thorough examination of existing studies. The framework disclosed the subject of the gaze, be it tourist-initiated and/or host-initiated, and tourist–host interactions. Along with five dominant types (tourist gaze, intratourist gaze, local gaze, mutual gaze and reverse gaze), a triadic framework among stakeholders was further revealed.

The literature review provides meaningful insights into gaze research in the tourism field, representing the first effort to delineate relationships among relevant stakeholders. Further, this study proposes future research priorities related to the tourist–host relationship for destination experience development.

El propósito de esta investigación es ofrecer una reseña actualizada de la mirada del turista y proponer nuevas agendas de investigación sobre las diversas miradas que funcionan activamente en los destinos.

Este estudio revisó de manera exhaustiva y sistemática la literatura existente sobre la mirada del turista mediante la recopilación de estudios e investigaciones relacionados. El análisis del conocimiento actual está enfocado en la mirada del turista y en el marco tripartito entre las tres principales partes interesadas.

A través del examen exhaustivo de los estudios existentes, se desarrolló un modelo teórico de la mirada del turista. El marco revela el objecto de la mirada del turista, ya sea iniciada por el turista y/o por el anfitrión, y las interacciones entre ambos. Junto con los cinco tipos principales de mirada (turista, intra-turista, local, mutua e inversa), el marco tripartito entre las partes interesadas se reveló a detalle.

La reseña bibliográfica ofrece una comprensión a fondo de la investigación y los estudios sobre la mirada del turista, lo cual representa el primer intento de delinear las relaciones entre las partes interesadas. Además, en el estudio se proponen prioridades de investigación relacionadas a la relación turista-anfitrión para el desarrollo de futuras experiencias turísticas.