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Although the previous generations of the Industrial Revolution have brought many advantages to human life, scientists have been looking for a substantial breakthrough in creating technologies that can improve the quality of human life. Nowadays, we can make our factories smarter using new concepts and tools like real-time self-optimization. This study aims to take a step towards implementing key features of smart manufacturing including  preventive self-maintenance, self-scheduling and real-time decision-making.

A new bi-objective mathematical model based on Industry 4.0 to schedule received customer orders, which minimizes both the total earliness and tardiness of orders and the probability of machine failure in smart manufacturing, was presented. Moreover, four meta-heuristics, namely, the multi-objective Archimedes optimization algorithm (MOAOA), NSGA-III, multi-objective simulated annealing (MOSA) and hybrid multi-objective Archimedes optimization algorithm and non-dominated sorting genetic algorithm-III (HMOAOANSGA-III) were implemented to solve the problem. To compare the performance of meta-heuristics, some examples and metrics were presumed and solved by using the algorithms, and the performance and validation of meta-heuristics were analyzed.

The results of the procedure and a mathematical model based on Industry 4.0 policies showed that a machine performed the self-optimizing process of production scheduling and followed a preventive self-maintenance policy in real-time situations. The results of TOPSIS showed that the performances of the HMOAOANSGA-III were better in most problems. Moreover, the performance of the MOSA outweighed the performance of the MOAOA, NSGA-III and HMOAOANSGA-III if we only considered the computational times of algorithms. However, the convergence of solutions associated with the MOAOA and HMOAOANSGA-III was better than those of the NSGA-III and MOSA.

In this study, a scheduling model considering a kind of Industry 4.0 policy was defined, and a novel approach was presented, thereby performing the preventive self-maintenance and self-scheduling by every single machine. This new approach was introduced to integrate the order scheduling system using a real-time decision-making method. A new multi-objective meta-heuristic algorithm, namely, HMOAOANSGA-III, was proposed. Moreover, the crowding-distance-quality-based approach was presented to identify the best solution from the frontier, and in addition to improving the crowding-distance approach, the quality of the solutions was also considered.

This study aims to investigate how to identify and address production levelling problems in assembly lines utilising an intensive manual workforce when higher productivity levels are urgently requested to meet market demands.

A mixed-methods approach was used in the research design, integrating case study analysis, interviews and qualitative/quantitative data collection and analysis. The methodology implemented also introduces to the literature on operational performance a novel combination of data analysis methods by introducing the use of the Natural Language Understanding (NLU) methods.

First, the findings unveil the impacts on operational performance that transportation, limited documentation and waiting times play in assembly lines composed of an intensive workforce. Second, the paper unveils the understanding of the role that a limited understanding of how the assembly line functions play in productivity. Finally, the authors provide actionable insights into the levelling problems in manual assembly lines.

This research supports industries operating assembly lines with intensive utilisation of manual workforce to improve operational performance. The paper also proposed a novel conceptual model prescriptively guiding quick and long-term improvements in intensive manual workforce assembly lines. The article assists industrial decision-makers with subsequent turnaround strategies to ensure higher efficiency levels requested by the market.

The paper offers actionable findings relevant to other manual assembly lines utilising an intensive workforce looking to improve operational performance. Some of the methods and strategies examined in this study to improve productivity require minimal capital investments. Lastly, the study contributes to the empirical literature by identifying production levelling problems in a real context.

Project scheduling plays an essential role in the implementation of a project due to the limitation of resources in practical projects. However, the existing research tend to focus on finding suitable algorithms to solve various scheduling problems and fail to find the potential scheduling rules in these optimal or near-optimal solutions, that is, the possible intrinsic relationships between attributes related to the scheduling of activity sequences. Data mining (DM) is used to analyze and interpret data to obtain valuable information stored in large-scale data. The goal of this paper is to use DM to discover scheduling concepts and obtain a set of rules that approximate effective solutions to resource-constrained project scheduling problems. These rules do not require any search and simulation, which have extremely low time complexity and support real-time decision-making to improve planning/scheduling.

The resource-constrained project scheduling problem can be described as scheduling a group of interrelated activities to optimize the project completion time and other objectives while satisfying the activity priority relationship and resource constraints. This paper proposes a new approach to solve the resource-constrained project scheduling problem by combining DM technology and the genetic algorithm (GA). More specifically, the GA is used to generate various optimal project scheduling schemes, after that C4.5 decision tree (DT) is adopted to obtain valuable knowledge from these schemes for further predicting and solving new scheduling problems.

In this study, the authors use GA and DM technology to analyze and extract knowledge from a large number of scheduling schemes, and determine the scheduling rule set to minimize the completion time. In order to verify the application effect of the proposed DT classification model, the J30, J60 and J120 datasets in PSPLIB are used to test the validity of the scheduling rules. The results show that DT can readily duplicate the excellent performance of GA for scheduling problems of different scales. In addition, the DT prediction model developed in this study is applied to a high-rise residential project consisting of 117 activities. The results show that compared with the completion time obtained by GA, the DT model can realize rapid adjustment of project scheduling problem to deal with the dynamic environment interference. In a word, the data-based approach is feasible, practical and effective. It not only captures the knowledge contained in the known optimal scheduling schemes, but also helps to provide a flexible scheduling decision-making approach for project implementation.

This paper proposes a novel knowledge-based project scheduling approach. In previous studies, intelligent optimization algorithm is often used to solve the project scheduling problem. However, although these intelligent optimization algorithms can generate a set of effective solutions for problem instances, they are unable to explain the process of decision-making, nor can they identify the characteristics of good scheduling decisions generated by the optimization process. Moreover, their calculation is slow and complex, which is not suitable for planning and scheduling complex projects. In this study, the set of effective solutions of problem instances is taken as the training dataset of DM algorithm, and the extracted scheduling rules can provide the prediction and solution of new scheduling problems. The proposed method focuses on identifying the key parameters of a specific dynamic scheduling environment, which can not only reproduces the scheduling performance of the original algorithm well, but also has the ability to make decisions quickly under the dynamic interference construction scenario. It is helpful for project managers to implement quick decisions in response to construction emergencies, which is of great practical significance for improving the flexibility and efficiency of construction projects.

The purpose of this study is to investigate the integrated application of business process modeling and notation (BPMN) and value stream mapping (VSM) to improve knowledge work performance and productivity in police services. In order to explore the application of the hybrid BPMN-VSM approach in police services, this study uses the department of digital crime investigation (DCI) in one Norwegian police district as a case study.

Service process identification was the next step after selecting an appropriate organizational unit for the case study. BPMN-VSM-based current state mapping, including time and waste analyses, was used to determine cycle and lead time and identify value-adding and nonvalue-adding activities. Subsequently, improvement opportunities were identified, and the current state process was re-designed and constructed through future state mapping.

The study results indicate a 44.4% and 83.0% reduction in process cycle and lead time, respectively. This promising result suggests that the hybrid BPMN-VSM approach can support the visualization of bottlenecks and possible causes of increased lead times, followed by the systematic identification and proposals of avenues for future improvement and innovation to remedy the discovered inefficiencies in a complex knowledge-work environment.

This study focused on one department in a Norwegian police district. However, the experience gained can support researchers and practitioners in understanding lean implementation through an integrated BPMN and VSM model, offering a unique insight into the ability to investigate complex systems.

Complex knowledge work processes generally characterize police services due to a high number of activities, resources and stakeholder involvement. Implementing lean thinking in this context is significantly challenging, and the literature on this topic is limited. This study addresses the applicability of the hybrid BPMN-VSM approach in police services with an original public sector case study in Norway.

This study aims to examine the impact of the decision makers’ risk preference on logistics routing problem, contributing to logistics behavior analysis and route integration optimization under uncertain environment. Due to the unexpected events and complex environment in modern logistics operations, the logistics process is full of uncertainty. Based on the chance function of satisfying the transportation time and cost requirements, this paper focuses on the fourth party logistics routing integrated optimization problem considering the chance preference of decision makers from the perspective of satisfaction.

This study used the quantitative method to investigate the relationship between route decision making and human behavior. The cumulative prospect theory is used to describe the loss, gain and utility function based on confidence levels. A mathematical model and an improved ant colony algorithm are employed to solve the problems. Numerical examples show the effectiveness of the proposed model and algorithm.

The study’s findings reveal that the dual-population improvement strategy enhances the algorithm’s global search capability and the improved algorithm can solve the risk model quickly, verifying the effectiveness of the improvement method. Moreover, the decision-maker is more sensitive to losses, and the utility obtained when considering decision-makers' risk attitudes is greater than that obtained when the decision-maker exhibits risk neutrality.

In an uncertain environment, the logistics decision maker’s risk preference directly affects decision making. Different parameter combinations in the proposed model could be set for decision-makers with different risk attitudes to fit their needs more accurately. This could help managers design effective transportation plans and improve service levels. In addition, the improved algorithm can solve the proposed problem quickly, stably and effectively, so as to help the decision maker to make the logistics path decision quickly according to the required confidence level.

Considering the uncertainty in logistics and the risk behavior of decision makers, this paper studies integrated routing problem from the perspective of opportunity preference. Based on the chance function of satisfying the transportation time and cost requirements, a fourth party logistics routing integrated optimization problem model considering the chance preference of decision makers is established. According to the characteristics of the problem, an improved dual-population ant colony algorithm is designed to solve the proposed model. Numerical examples show the effectiveness the proposed methods.

An integrative model that predicts users' stickiness to WeChat is built. In the proposed model, perceived value plays a dual mediating role in the causal pathway from users' immersive experiences of presence and flow to their engagement and stickiness. Furthermore, presence is treated as a bi-dimensional construct made up of spatial feelings and the sense of being in company, and users' engagement is conceived as cognitive, affective and behavioural contributions to WeChat's marketing functions.

The authors develop a measurement instrument and analyse data from a survey of 917 WeChat users. They use a hybrid partial least squares-structural equation modelling (PLS-SEM) and neural network approach to confirm the reliability and validity of the measurement items and all the relationships between the constructs.

The paper provides robust evidence about the mediating influences of both utilitarian and hedonic value on users' engagement with the immersive experiences of presence and flow. An additional finding highlights the role of social norms in engagement and stickiness.

Rather than studying the effects of the immersive experiences of presence and flow from either a hedonic or a utilitarian perspective, the authors consider how immersive experiences shape both utilitarian and hedonic value, as well as their joint impact (along with that of social norms) on users' engagement and stickiness.

By using Technology Acceptance Model, the purpose of this study is to investigate how the perceived usefulness and ease-of-use of shopping mobile apps affects consumer’s flow experience, attitude, impulsive buying tendency (IBT) and urge to impulsive buying on halal fashion products.

A quantitative study was done on 357 Indonesian online shoppers to find out how perceived usefulness and ease of use of mobile shopping apps affect impulsive buying tendencies and urges on halal fashion products. Flow experience and attitude were used as mediating variables, and the research hypotheses were tested using Partial Least Square Structural Equation Modeling (PLS-SEM).

This study confirmed significant positive relationships between perceived usefulness and ease of use of mobile apps, flow experience, attitude, IBT and urge to impulsive buying. The results of this study show that perceived usefulness and ease of use influence flow experience. Ease of use also influences attitude, but perceived usefulness did not impact attitude. In addition, flow experience did not impact attitude. However, both flow experience and attitude influence IBT. Furthermore, IBT significantly mediated flow experience and attitude into urge to impulsive buying.

This study only captured consumers in one country, so its results cannot be generalized to other nations. Random sampling may limit result generalization. In this study, three mobile shopping applications were investigated and the results would have been different if more mobile shopping applications were investigated.

The study gives a better understanding of how the perceived usefulness and ease of use of mobile shopping apps affect a consumer's tendency and urge to impulsive buying on halal fashion products by using flow experience as mediating variable.

With the development trend of China’s service-oriented manufacturing moving toward intelligence and personalization, the deep integration of manufacturing and service has become a synergistic challenge for enterprises.

An improved migratory bird optimization (IMBO) algorithm is proposed to solve the multiobjective FJSP model. First, this paper designs an integer encoding method based on job-machine. The algorithm adopts the greedy decoding method to obtain the optimal scheduling solution. Second, this paper combines three initialization rules to enhance the quality of the initial population. Third, three neighborhood search strategies are combined to improve the search capability and convergence of the solution space. Furthermore, the IMBO algorithm introduces the concepts of nondominated ranking and crowding degree to update the population better. Finally, the optimal solution is obtained after multiple iterations.

Through the simulation of 15 benchmark studies and a production example of a furniture enterprise, the IMBO algorithm is compared with three other algorithms: the improved particle swarm optimization algorithm, the global and local search with reinitialization-based genetic algorithm and the hybrid grey wolf optimization algorithm. The experiment results show the effectiveness of the IMBO algorithm in solving the multiobjective FJSP.

The study does not consider the influence of disturbance factors, such as emergency interventions and equipment failures, on scheduling in actual production processing. It is necessary to further study the dynamic FJSP problem.

The study proposes an IMBO algorithm to solve the multiobjective FJSP problem. It also uses three initialization rules to broaden the range of the solution space. The study applies multiple crossover strategies to avoid the algorithm falling into local optimality.

This study aims to solve the problem of job scheduling and multi automated guided vehicle (AGV) cooperation in intelligent manufacturing workshops.

In this study, an algorithm for job scheduling and cooperative work of multiple AGVs is designed. In the first part, with the goal of minimizing the total processing time and the total power consumption, the niche multi-objective evolutionary algorithm is used to determine the processing task arrangement on different machines. In the second part, AGV is called to transport workpieces, and an improved ant colony algorithm is used to generate the initial path of AGV. In the third part, to avoid path conflicts between running AGVs, the authors propose a simple priority-based waiting strategy to avoid collisions.

The experiment shows that the solution can effectively deal with job scheduling and multiple AGV operation problems in the workshop.

In this paper, a collaborative work algorithm is proposed, which combines the job scheduling and AGV running problem to make the research results adapt to the real job environment in the workshop.

The study aims to delve into the “phygital customer journey” (PCJ), which merges physical and digital interactions in customer experiences, using a practice-based lens to reveal the underlying dynamics of these blended encounters.

Feedback from 60 individuals established the groundwork for a qualitative analysis. They chronicled customer journeys through diaries and used UXPressia software for journey mapping. This strategy enabled a detailed exploration of the PCJ, focusing on customers’ lived experiences and perceptions.

The study presents an integrative framework for the PCJ, identifying four key elements: hybrid artefacts (the melding of digital and physical tools/interfaces), blended contexts (the seamless integration of digital and physical spaces), circular actions (the non-linear paths of customer engagement) and intertwined emotions (the complex emotional responses to phygital experiences). These elements underscore the intricate and interconnected nature of the PCJ.

This study advances the field by applying a practice-based approach to unravel the complexities of the PCJ, illuminating the nuanced interplay between digital and physical realms. This innovative lens foregrounds the significance of practices in consumer experiences, thereby contributing to a deeper academic and practical understanding of phygital integration.