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1 – 10 of 200Muhammad Ijaz Mairaj and Mahsham Mukaram
This study aims to examine the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore, Pakistan.
Abstract
Purpose
This study aims to examine the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore, Pakistan.
Design/methodology/approach
Following a quantitative research approach, a questionnaire was developed from literature and authors’ experience. After ensuring its validity and reliability, data were collected from librarians after the census. A total of 105 librarians were approached, of whom 73 (71%) responded to the survey.
Findings
University libraries in Lahore are well organized, have adequate collections and information technology-literate staff, are well automated, have good internet connections, are equipped with integrated software, follow cataloguing rules and MARC standards; however, the absence of standardized software, lack of funds, absence of uniform policy, professional workload and absence of standardized vocabulary are significant challenges. Private-sector librarians reported facing more challenges. Librarians consider all prospects vital for developing a union catalogue. These prospects include the availability of relevant information, incentives to librarians, coordination with librarians, a realization that sharing is caring, the Higher Education Commission of Pakistan taking initiative and librarians’ training.
Research limitations/implications
University librarians in Lahore are ready to cooperate with the development of a union catalogue; however, they seek support from higher authorities, professional library associations and the Higher Education Commission of Pakistan.
Originality/value
To the best of the authors’ knowledge, this research is the first of its kind that examines the status, explores the hurdles and identifies the prospects for developing a union catalogue of university libraries in Lahore. It would lead to the development of a union catalogue of university libraries in Pakistan.
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Patience Emefa Dzandza Ocloo and Lizette King
Libraries in Africa are adopting technology at a fast pace. However, literature has provided enough evidence of the many challenges libraries on the continent are facing in the…
Abstract
Purpose
Libraries in Africa are adopting technology at a fast pace. However, literature has provided enough evidence of the many challenges libraries on the continent are facing in the use of the adopted information technology of which information systems (ISs) are major components. Literature also does not provide evidence of IS standard, policy or guideline at both national and international levels as a benchmark for the use of these systems. Therefore, this paper aims to propose an IS standard guideline as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.
Design/methodology/approach
The researchers based their proposed standard guideline on the findings from their earlier research works and evidence from other existing literature as has been reviewed in this paper.
Findings
Findings from the literature revealed that libraries in Africa face a number of challenges in the use of IS which can be categorised into four main areas, namely, financial challenges, technological and infrastructural challenges, human resource challenges and organizational challenges.
Originality/value
This paper proposed an IS standard guideline to serve as a guide for libraries in Africa to develop IS policies, standards or guidelines to help in effective use of IS in libraries.
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This study aimed to examine the relationship between customer relationship management (CRM)-based library services and head librarians' personal and academic variables. The…
Abstract
Purpose
This study aimed to examine the relationship between customer relationship management (CRM)-based library services and head librarians' personal and academic variables. The status of CRM-based library services in the university libraries of Pakistan was also assessed.
Design/methodology/approach
A cross-sectional survey research design and quantitative research approach were applied. A structured questionnaire was emailed to the heads librarians of all university libraries recognized by the Higher Education Commission of Pakistan, and the response rate was 74 percent.
Findings
The analysis showed that a relationship to CRM-based library services was confirmed by the head librarians' age, academic qualification, professional experience, CRM awareness and training. Moreover, several CRM-based library services such as face-to-face interaction, current awareness services, orientation for new users, coordination through e-mail services, special goodwill to regular users, make telephone calls, complaints/suggestions boxes, online services, provision of a conducive learning environment, user education, selective dissemination of information services, users' participation in the collection and service development, ask a librarian services and users' help desk services were currently being practiced by the university libraries.
Originality/value
This study is a valuable resource for developing user-centered library services and culture. Findings are helpful in enhancing CRM applications in libraries and making their users satisfied and loyal. This study makes a significant contribution to the body of literature and knowledge on library CRM.
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Md. Anwarul Islam, Rafia Sultana and Gunilla Widén
This study aims to investigate the sustainable development goals (SDGs) awareness of public librarians, their perceived understanding of public libraries to achieve United Nation…
Abstract
Purpose
This study aims to investigate the sustainable development goals (SDGs) awareness of public librarians, their perceived understanding of public libraries to achieve United Nation Sustainable Development Goals (UNSDGs) and identify the challenges affect the library adoption to SDGs.
Design/methodology/approach
In this study, a quantitative survey method was used to collect responses. The study population was all head of public libraries in Bangladesh. Seventy-one personalized individual e-mails with a link to a Web-based questionnaire were sent out to the public librarians (head of public libraries) inviting them to participate in this study. Fifty-nine responded to the survey, which was 83.09% of all population.
Findings
The findings revealed that public librarians working in different public libraries were generally aware of UNSDGs. The perceived understanding on the role of public libraries to achieve SDGs varies from SDG#1 to SDG1#7. However, most of the librarians’ responses ranked well in line with SDGs#1, #2, #3, #4 and #17, and they believed that their public libraries are doing well on some of these goals. Out of 17 SDGs, public libraries are working well on 7 goals. Lack of SDG-related activities, awareness, funds, implementation plan and unwillingness of the policymakers are challenges identified in this study.
Originality/value
There are not many studies on public libraries in Bangladesh, and the research areas are not diverse. There are only few studies in this area, and there is a need for different kinds of studies to reach a better overview and understanding when developing public library services to support SDGs. This could serve as the basis for a deeper study.
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Information literacy (IL) is clearly important for academic performance, as evidenced by literature. It could be defined as a set of abilities, attitudes and experiences that…
Abstract
Purpose
Information literacy (IL) is clearly important for academic performance, as evidenced by literature. It could be defined as a set of abilities, attitudes and experiences that enable people to recognize when they need information to solve an issue. The importance of investigating students’ IL competencies cannot be overstated. This study therefore aims to look into the IL development and competencies of high school students in Accra, as there appears to be a dearth of systematic study on this in Ghana.
Design/methodology/approach
To investigate this phenomenon, the study used a survey research design with a mixed-methods approach and a post-positivist research paradigm. A total of 454 high school students, 3 librarians and 3 heads of ICT departments from three senior high schools in Accra participated in this study. This study used two methods: an audit of the IL programmes and practices available at the selected schools as well as IL literacy assessment through the use of a standardized test instrument. The data collection tools used were a semi-structured interview schedule and a questionnaire.
Findings
This study found that high school students in Accra had low IL competencies. Again, the findings of this study revealed that inadequate infrastructure and lack of formalized IL instructions in schools hindered the IL development of students.
Originality/value
The author considers the study original both in conceptualization and design. The main question being interrogated stems from identified gaps in the literature and this study intends to fill these knowledge gaps. This study’s originality also stems from the fact that there is a paucity of information on the subject of study in the context of Ghana. This study recommends the need to integrate IL in the school curriculum to ensure effective and efficient IL instructions in high schools.
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Efren Torres Jr. and Christine Abrigo
This study focuses on developing a scale that encompasses aspects of readiness to change by library management in dealing with the next normal scenario in libraries. It…
Abstract
Purpose
This study focuses on developing a scale that encompasses aspects of readiness to change by library management in dealing with the next normal scenario in libraries. It investigates measuring change readiness in terms of library service operations, workflows, administration, programs and spaces, which can give an overview of a library institution's preparedness to meet new roles and expectations.
Design/methodology/approach
The descriptive quantitative research was employed using a two-phase approach. It attempts to design an instrument referred to as change-readiness instrument for library managers (CRILM), which was derived from an original self-developed questionnaire consisting of a 20-item readiness-for-change attributes. Validity and reliability of CRILM were tested using Exploratory Factor Analysis and Cronbach’s Alpha. Sample size calculation was employed to determine the required number of subjects to participate in the study. Library managers who are head librarians from different types of libraries were the target samples. Content validation of the items was conducted for suitability and context.
Findings
CRILM was tested both valid and reliable. The initial results yielded from the respondent sample indicated that CRILM is deemed suitable for measuring change-readiness among library managers and libraries. The factor-analyzed items were grouped into three subscales based on their characteristics, namely, flexibility in work and services, learning support readiness and adaptive to changing service environments.
Research limitations/implications
CRILM covered the major domains and constructs of change readiness in the context of a library setting. However, the scale should be subjected to further testing and use by a wider target group to strengthen its usability and confidence level. Item analysis was not employed.
Practical implications
The results of the study offer help to library managers in assessing the readiness of their organizations to effectively manage change and be future-ready.
Originality/value
This study attempts to bridge the gap in readiness-for-change instruments by introducing a scale in the library service environment as a potential contribution in the practice of library management.
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Khurram Shahzad and Shakeel Ahmad Khan
The purpose of this study is to identify the impact of online learning on university librarians’ professional development and library services.
Abstract
Purpose
The purpose of this study is to identify the impact of online learning on university librarians’ professional development and library services.
Design/methodology/approach
A mixed-methods study through an explanatory research design was applied to address the study’s objectives. Quantitative data were gathered from 341 librarians working in 221 universities, while qualitative data were gathered from 27 experts working in 21 different universities of Pakistan.
Findings
The findings of the study revealed that online learning has a significant positive impact on the professional development of university librarians. Results revealed that online learning assists in the provision of sustainable, innovative library services in university libraries.
Originality/value
The study has offered a model in light of the study's quantitative and qualitative findings. It contributes to theoretical understanding by expanding the existing knowledge base. It offers managerial insights, enabling the development of policies that foster the professional development of library personnel and the implementation of smart library services.
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The purpose of this study is to examine the importance of libraries in higher education institutes located in Azerbaijan, mainly in the capital city of Baku. Various university…
Abstract
Purpose
The purpose of this study is to examine the importance of libraries in higher education institutes located in Azerbaijan, mainly in the capital city of Baku. Various university libraries have been examined in terms of information services, physical environments and technical equipment support issues.
Design/methodology/approach
Questionnaires were completed by students and staff at several universities in Azerbaijan to examine how libraries affect people's academic achievement. The results of this study were comparatively described using multiple tables and graphs.
Findings
University library usage is positively associated with academic achievement. Studies have shown that students who use libraries are more likely to succeed academically, as measured by their responses. The role of libraries in academic achievement is not limited to traditional academic tasks such as research and writing.
Research limitations/implications
The results of this study suggest that there is a positive relationship between library usage and academic achievement in some universities in Azerbaijan, and it is necessary to continue the topic in further studies in a wide range to develop relationships between academic library services and success in higher education, either personal or student.
Originality/value
This study is the first to examine the significance of academic libraries in higher education in Azerbaijan, providing a general overview and analysis of the separate correlations among these variables. Researchers interested in Azerbaijani education and libraries may find this to be practical.
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Muhammad Tariq Latif, Shamshad Ahmed and Sakhawat Ali
The purpose of this study is to assess the awareness and preparedness level of the chief librarians (CLs) of the universities of Punjab and the Federal area in Pakistan concerning…
Abstract
Purpose
The purpose of this study is to assess the awareness and preparedness level of the chief librarians (CLs) of the universities of Punjab and the Federal area in Pakistan concerning censorship. The study also aims to identify the preferred sources the respondents use to update their knowledge about censorship.
Design/methodology/approach
The research work is based on the survey method. A questionnaire was used to collect data from the CLs of 105 universities. The collected data was analysed descriptively.
Findings
The major findings of the study are that there is a dire need to improve the awareness level of the university library CLs regarding censorship. It was also found that a majority of the CLs do have not any formal written policy to handle censorship issues. However, religion was the main cause of censorship in a majority of cases. The study also indicated that social media was the most preferred source CLs use to update their knowledge.
Research limitations/implications
The current study covers only the CLs of universities of Punjab and the Federal area. Therefore, its findings cannot be generalized to all the library professionals of Pakistan.
Practical implications
The study will help to understand the awareness level of CLs about censorship-related issues and provide an opportunity for university authorities to arrange training programs for the CLs to enhance their capabilities to deal with censorship issues.
Originality/value
The study will provide awareness and preparedness status of CLs regarding censorship issues.
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Nina Mayesti, Chen Hao Huang, Aviazka Firdhaussi Azmir and Diah Melati Adzani
This study aims to determine the extent of virtual reality (VR)/augmented reality (AR) adoption in university libraries in Indonesia and identify librarians’ views of library…
Abstract
Purpose
This study aims to determine the extent of virtual reality (VR)/augmented reality (AR) adoption in university libraries in Indonesia and identify librarians’ views of library readiness. The assessment centers on two crucial dimensions: library readiness, gauged by commitment and efficacy, and librarian readiness, appraised through cognitive and affective aspects.
Design/methodology/approach
The research features a survey-based quantitative method. A sample of 259 librarians from university libraries, all members of the Indonesian Higher Education Library Forum, responded to the online survey.
Findings
Indonesian university libraries, especially in Central Java, express strong interest in VR/AR despite low current adoption. Librarians believe in their commitment and efficacy for adoption, with improvements needed in budget procurement and human resources. Librarians are optimistic about innovating academic activities with VR/AR, despite concerns about collaboration, data governance and human resource insecurity. The research underscores the simultaneous influence of librarians’ and libraries’ readiness on VR/AR adoption, emphasizing their interconnectedness and mutual support within library management.
Practical implications
There are practical implications for library institutions in Indonesia in terms of understanding the attendant opportunities and challenges when preparing organizational ecosystems. These findings provide a broad overview of VR/AR adoption in university libraries in Indonesia and contribute to understanding the specific needs and interests of universities in Indonesia considering adopting VR/AR. In addition to preparing adequate infrastructure, libraries should ensure the availability of adequate human resources.
Originality/value
In the Indonesian context, this study, to the best of the authors’ knowledge, makes the first attempt to examine the librarian’s view as part of library management to face the dilemmas that may arise during the adoption of VR/AR despite university libraries’ commitment and efficacy to enable this technology. This research also identifies librarians’ cognitive and affective readiness as individual characteristics and resources able to influence adequate adoption.
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