Search results

1 – 10 of over 22000
Article
Publication date: 9 September 2013

Anne-Marie Laslett, Sarah Callinan and Amy Pennay

In history, alcohol has most commonly been constructed as a problem that affects individuals, not others. The purpose of this paper is to provide an overview of historical and…

Abstract

Purpose

In history, alcohol has most commonly been constructed as a problem that affects individuals, not others. The purpose of this paper is to provide an overview of historical and contemporary research on alcohol's harms to others and aims to give a rationale for the current increasing interest in this field of research.

Design/methodology/approach

This paper reviews the recent literature published on alcohol's harm to others and contextualises this through a discussion of historical and present-day cultural positions on alcohol.

Findings

Alcohol was rarely linked to harms to others until the early Temperance movement, but this waned in the early twentieth century. Increasing prosperity post the Second World War led to the relaxation of licensing laws, which coincided with an increasing focus on individualism and consumer capitalism. New public health research identified lifestyle factors, including drinking, as problems that were controllable through health promotion and individual behaviour change. Constructing drinkers as deviant or unwell led to individualised policies. Powerful groups such as the alcohol industry and the government encourage the construction of alcohol as an individual problem, not one that affects others.

Originality/value

While only a limited amount of international research has been undertaken on alcohol's harm to others in history, very recently this issue has begun to elicit some government attention. Recent research shows that there are many harms and costs, broadly distributed, constituting well-accepted reasons why regulation and effective public health measures should be implemented to respond to alcohol's harm to others. The epidemiology of both nuisance and serious harms illustrates a spectrum of problems. The prevalence of externalities that exist and the range of people who experience them underscore the reasons that alcohol's harm to others should become a focus of government concern and action into the future.

Details

Drugs and Alcohol Today, vol. 13 no. 3
Type: Research Article
ISSN: 1745-9265

Keywords

Article
Publication date: 13 August 2021

Vivian Pontes, Nicolas Pontes, Dominique A. Greer and Amanda Beatson

Although preferential treatment has been considered a positive relationship marketing tactic, this research aims to examine how perceived harm to others as a result of…

Abstract

Purpose

Although preferential treatment has been considered a positive relationship marketing tactic, this research aims to examine how perceived harm to others as a result of preferential treatment invokes consumers’ negative moral emotions and negative attitudes towards the service provider.

Design/methodology/approach

Four studies are presented in this research. A pilot study first provides empirical evidence that customers who receive preferential treatment are aware of potential harm caused to other customers. Three experimental studies then test the hypothesis that shame and embarrassment mediate the effect of perceived harm to others on consumers’ responses to earned and unearned preferential treatment, respectively.

Findings

The present studies demonstrate that consumers naturally scan the environment and seek out information about others when judging their own experience; consequently, when preferential treatment is perceived to cause harm to others, it can trigger negative moral emotions. In particular, the authors show that shame mediates the effect of perceived harm to others when preferential treatment is earned, whereas embarrassment mediates this effect when preferential treatment is unearned.

Research limitations/implications

The results of this research contribute to the literature on earned and unearned preferential treatment and negative moral emotions. To the best of the authors’ knowledge, this is the first research to show that negative moral emotions may arise because of perceptions of harm to other customers, particularly in the context of earned preferential treatment. The authors demonstrate that ordinary shopping contexts have the potential to elicit these negative emotions, raising concerns about ethical and moral practices in service environments.

Practical implications

When designing relationship marketing programs incorporating preferential treatment, firms need to consider both the ethics of justice and the ethics of care. Guidelines considering ethics of care should be developed for employees to ensure appropriate training to deliver preferential treatment effectively and avoiding situations causing potential harm to others. Strategies could include encouraging employees to better scan the servicescape to identify if other customers’ needs should be attended first, and providing clearer justifications when administering preferential treatment. The provision of choices such as delayed redemption and passing on benefits to others can help minimise harm and potentially enhance customer service experience.

Originality/value

The studies presented here are the first to examine the role of perceived harm to others as an antecedent of consumers’ negative responses to preferential treatment. In particular, to the best of the authors’ knowledge, this is the first study to show that negative moral emotions may arise in the context of earned preferential treatment, calling into question some basic principles of relationship marketing.

Details

European Journal of Marketing, vol. 55 no. 12
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 16 March 2022

Vivian Pontes, Dominique A. Greer, Nicolas Pontes and Amanda Beatson

This paper aims to examine how individuals’ need for distinction moderates the effect of perceived harm to others as a result of preferential treatment on customers’ attitudes…

Abstract

Purpose

This paper aims to examine how individuals’ need for distinction moderates the effect of perceived harm to others as a result of preferential treatment on customers’ attitudes towards the service provider.

Design/methodology/approach

Two experiments test the hypothesis that when a customer receives preferential treatment, the effect of perceived harm to others on the customer’s attitudes towards the service provider is moderated by their need for distinction and mediated by negative moral emotions, such that mediation occurs for customers with a lower (but not higher) need for distinction.

Findings

When customers have a lower need for distinction, they scan the environment to seek information about others when judging their own experience. In contrast, customers with a higher need for distinction tend to disregard others’ opinions and feelings, focusing solely on the benefits they receive from the service provider and avoiding moral emotions. Our results show that customers with a higher need for distinction tend to evaluate the service provider more favourably than those with a lower need for distinction in scenarios where the benefit given to an advantage customer imposes a disadvantage on other customers.

Originality/value

To the best of author’s knowledge, this research is the first to examine the interaction between perceived harm to others and one’s need for distinction as drivers of customers’ response to preferential treatment. The authors are the first to show that negative moral emotions may arise for customers with a lower need for distinction but not for those with a higher need for distinction.

Article
Publication date: 1 January 2009

Jonathan Caulkins and Peter Reuter

This article provides an overview of the opportunities enforcement has to undertake activities to reduce harms caused by drug markets. Four pathways are open to the police in…

Abstract

This article provides an overview of the opportunities enforcement has to undertake activities to reduce harms caused by drug markets. Four pathways are open to the police in relation to drug harm‐reduction: reducing the amount of drug use; reducing the harm that drug users experience; reducing the harms that drug users impose on others; and reducing the harms caused by drug markets. It is the latter pathway that is the main focus of this article, which draws on a range of international examples. After highlighting that ‘not all dealers are equally destructive’ it is argued that one aim for enforcement could be to shape the drug market by making the most noxious forms of selling uncompetitive relative to less harmful practices.

Details

Safer Communities, vol. 8 no. 1
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 9 May 2008

Jo Blase, Joseph Blase and Fengning Du

This study seeks to identify 172 American elementary, middle, and high school teachers' perceptions of the major sources and intensity of the experience of mistreatment by a…

2757

Abstract

Purpose

This study seeks to identify 172 American elementary, middle, and high school teachers' perceptions of the major sources and intensity of the experience of mistreatment by a principal, the effects of such mistreatment, how these perceptions varied by demographic variables, teachers' coping skills, and teachers' perceptions of contributing factors.

Design/methodology/approach

Participants completed a piloted, validated online questionnaire.

Findings

The participants reported experiencing a wide range of abusive principal behaviors that resulted in serious or extensive harmful psychological/emotional, physical/physiological, and work‐related effects to themselves, their work, and their families. An overwhelming majority (77 percent) indicated they would leave their job for another because of the harm caused by the principal's mistreatment. Mistreated teachers typically did not enact problem‐focused coping strategies. Differences were found among teachers of various demographic categories for several variables.

Originality/value

The findings of this current, quantitative study expand the authors' earlier qualitative research on the topic of teacher mistreatment; these are the only studies on this topic completed in the USA. Practical implications and suggestions for future research are included.

Details

Journal of Educational Administration, vol. 46 no. 3
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 13 November 2017

Rebecca Hargate, Sharon Howden, Emma Tarpey and Tammi Walker

The purpose of this paper is to explore the experiences of both staff and patients in a medium-secure mental health unit of the self-harm and/or suicidal behaviour of others…

Abstract

Purpose

The purpose of this paper is to explore the experiences of both staff and patients in a medium-secure mental health unit of the self-harm and/or suicidal behaviour of others. Suicide and self-harm is highly prevalent in forensic settings and evidence suggests that experiencing other people’s self-harm and suicidal behaviour can lead to negative outcomes, both for staff and patients. This is particularly important in hospitals where patients are highly dependent on staff for support.

Design/methodology/approach

Semi-structured interviews were conducted with five staff members and six patients in a medium-secure male mental health unit in the North of England. Data were analysed following interpretative phenomenological analysis guidelines.

Findings

Three dominant themes were identified during analysis: the impact of suicide and self-harm; the role of others; and the importance of understanding and experience. Various impacts were discussed including desensitization, negative emotions and the desire to help. Other people played an important role in protecting against negative impacts, with shared experiences and peer support reported as the biggest benefits. Experiences of self-harm and suicide were found to increase understanding resulting in more positive attitudes. Additionally, the importance of training and education was highlighted.

Originality/value

This paper provides an insight into the experiences of staff and patients in medium-secure male mental health unit, which has benefits to practitioners when considering support mechanisms.

Details

Journal of Forensic Practice, vol. 19 no. 4
Type: Research Article
ISSN: 2050-8794

Keywords

Article
Publication date: 1 March 2000

M.S. Turner, A.R. Douglas, J.P. O’Sullivan and M. Nicol

This article aims to apply the process of clinical governance to the management of patients with a major mental illness, living in the community, with a history of self harm…

1025

Abstract

This article aims to apply the process of clinical governance to the management of patients with a major mental illness, living in the community, with a history of self harm and/or harm to others; and to design an early warning system to drive rapid intervention if patients miss a clinic appointment. This follows the recommendations of good clinical practice for this vulnerable group.

Details

British Journal of Clinical Governance, vol. 5 no. 1
Type: Research Article
ISSN: 1466-4100

Keywords

Article
Publication date: 11 December 2017

Jill Manthorpe, Stephanie Bramley and Caroline Norrie

Opportunities to gamble have boomed in the UK in recent years, since the passing of the Gambling Act 2005. The implications of this for adults with care and support needs and for…

Abstract

Purpose

Opportunities to gamble have boomed in the UK in recent years, since the passing of the Gambling Act 2005. The implications of this for adults with care and support needs and for safeguarding services have not been greatly investigated. The purpose of this paper is to address the interface of how gambling affects adults with care and support needs in England and adult safeguarding.

Design/methodology/approach

This paper reports on the scoping review which focussed on adults with care and support needs and gambling-related harm. It also included literature on perpetrators who exploit adults with care and support needs to fund their own or others’ gambling. The overall aims of this scoping review were to explore what is known about gambling-related harm affecting adults with care and support needs, the gaps in the evidence base, and specifically to refine the interview questions for the wider study.

Findings

There is some evidence that adults with care and support needs experience or are at risk of gambling-related harm. There is, however, lack of data from safeguarding services about this affecting adults at risk and safeguarding practice and systems. A public health approach to gambling is advocated by some, as well as effective regulation and support for people who have problems with their own or others’ gambling.

Originality/value

Industry operators, practitioners, and policymakers are increasingly paying attention to gambling-related harm but there is a lack of focus on adults with care and support needs or implications for adult safeguarding.

Article
Publication date: 1 December 2000

Karen Gough and Andrew Hawkins

Identified risk factors and clinical experience suggest that self‐harm is a common and very significant problem in forensic psychiatric settings. Sparse training on self‐harm…

394

Abstract

Identified risk factors and clinical experience suggest that self‐harm is a common and very significant problem in forensic psychiatric settings. Sparse training on self‐harm given to staff throughout professional development is a concern for staff who can be left feeling dissatisfied and powerless as how to manage the patient who self‐harms. Consequently, staff often have to rely on idiosyncratic beliefs about self‐harm and its management to guide their practice. This survey investigated staff attitudes towards self‐harm in a forensic psychiatric service. The results highlight much variation in attitudes and a sub‐population of staff holding relatively more punitive/negative beliefs. In addition, the survey drew attention to the difficulty of managing self‐harm in forensic settings‐especially in relation to issues around facilitating safe self‐harm.

Details

The British Journal of Forensic Practice, vol. 2 no. 4
Type: Research Article
ISSN: 1463-6646

Article
Publication date: 19 October 2017

Karen Slade

The purpose of this paper is to quantify the characteristics of dual-harm behaviour in prison in comparison with sole self-harm or assault behaviour in prison, with an analysis of…

Abstract

Purpose

The purpose of this paper is to quantify the characteristics of dual-harm behaviour in prison in comparison with sole self-harm or assault behaviour in prison, with an analysis of the distinguishing features.

Design/methodology/approach

Official data on in-prison incidents, demographic and offending information were analysed for 326 prisoners in two prisons in England.

Findings

Proportions of up to 42 per cent of offenders who assault others in prison will also engage in self-harm and vice versa. Dual-harm prisoners will engage in a broader and greater frequency of prison incidents than either sole group; with dual-harm prisoners reflecting greater proportions of damage to property and fire-setting. There were no differences in their time in prison or presence of serious violent current conviction, however, an index offence of drug supply was less likely in the dual-harm group, with minor violence slightly more likely in longer sentence prisoners. There was no difference for the dual-harm prisoners whether the first incident was self-harm or violence, with mean duration from sole to dual harm of less than three months.

Practical implications

In-prison behaviour can assist in the identification of prisoners at dual risk of harm. Greater inclusion of in-prison behaviour and awareness of dual harm in research methodologies may assist in improving risk management. A wider use of joint risk assessment and single case management approach is suggested for prisoners with dual-harm profile.

Originality/value

This is the first study on dual-harm behaviour in UK prisons and to evaluate their wider prison behaviour and offending characteristics.

Details

Journal of Criminal Psychology, vol. 8 no. 2
Type: Research Article
ISSN: 2009-3829

Keywords

1 – 10 of over 22000